18 Reviews

Iowa Veterinary Specialties

Des Moines, Iowa
Reviews
Nathan Denning
24 Dec 2020
REPORT
On December 23rd 2020. I went to veterinary specialists and they told us my dog would have to go under anesthesia to drain the blood out of her ear... when my girlfriend was speaking with the doctor h... Read More
On December 23rd 2020. I went to veterinary specialists and they told us my dog would have to go under anesthesia to drain the blood out of her ear... when my girlfriend was speaking with the doctor he didn’t mention that on top of the $60 exam fee that it was an additional $21 for the e collar, they just tried to make us pay without telling us what we were being charged for. It was very unprofessional. The doctor makes you feel stupid when he calls to explain medical treatment. The doctor refused to talk to me about her medical treatment and expected my girlfriend to relay the message....I don’t recommend coming here for emergencies. Go to your regular vet for your concerns to ensure your animal will be cared for properly. This place is a joke. Read Less
Stan Marsh
11 Jul 2018
REPORT
All they wanted to do was talk money for different treatments while my pet was dieing. After asking for thousands of dollars 6 hours later, they actually started medical help and nothing they did even... Read More
All they wanted to do was talk money for different treatments while my pet was dieing. After asking for thousands of dollars 6 hours later, they actually started medical help and nothing they did even mattered. Pet died 15 minutes later and they asked for payment after. They didn't even care for my pet until they had the time and a PRICE was established for what MAY BE NEEDED to be done. Read Less
Robert Sanda
16 Jun 2018
REPORT
I took my dog in for an emergency visit at midnight. The doctor, technicians, assistants and receptionist were all incredibly knowledgeable, sympathetic and helpful...they even made me coffee! They we... Read More
I took my dog in for an emergency visit at midnight. The doctor, technicians, assistants and receptionist were all incredibly knowledgeable, sympathetic and helpful...they even made me coffee! They were great tailoring their expertise to my budget and were graciously understanding of my monetary constraints. I didn't expect an animal E.R. visit to be cheap...but they came in under my available fund limit and took care of my best friend. Thank you! Read Less
Debra Bloch
31 May 2018
REPORT
Money money money Everyone is right . They are ravenous for money . They are evil. Don't take your pet here . they will kill it for money ( talk you into putting it down if you don't go for there pla... Read More
Money money money Everyone is right . They are ravenous for money . They are evil. Don't take your pet here . they will kill it for money ( talk you into putting it down if you don't go for there planned $$$ expense. ) The vet wanted 3600 dollars initially from me on a dog which probably died before I left signing papers . The dog was cold and I ask him why was the dog cold . vet didn't answer but I now know thinking on it .....that it lost too much blood in his stool. Body can't retain heat with no blood . the vet knew dog was a gonner but ask for 3600 then ask for 1700 and meantime all the time he wasted bargaining on money the dog was in the back not being treated for long time as he presented his get rich schemes for me to choose from. At last he settled for 800 with 500 down. I should have looked at my dog before leaving but vet had him in the back not being treated until he got his money . I called hour later , a woman answers told me dog had fluid come out of his mouth when she moved his limo body . then the be corrected her telling me dog was dead . They are criminal . Do not DO not give money to this devil who bargains with your animals life or dead body in my case . I want to sue him. Read Less
Alexa Andrews
9 Apr 2018
REPORT
If I could give 0 stars I would. My fiancé and I took our dog in last night because she was pooping pure blood and having uncontrollable accidents. We got there around 11:00pm and it took 30 minutes t... Read More
If I could give 0 stars I would. My fiancé and I took our dog in last night because she was pooping pure blood and having uncontrollable accidents. We got there around 11:00pm and it took 30 minutes to see the actual vet even though we were the only people there. My dog needed tests run on her and from where my fiancé and I were waiting we could hear her whining and barking. We could also hear a nasty nurse yelling at our dog to “shut up” and calling her a “big baby” so I peeked in the back where my dog was so I could see this nurse and as I was watching she was leading my dog to a kennel where she then threw my dogs leash at her. I wanted to roundhouse kick her in the face I was so furious. When the main vet was going over our dogs X-rays and blood tests I just wanted to get her out. I even told him I did not want to keep her overnight in that place because I did not like how that nurse talked to my dog. He seemed unconcerned and didn’t care and then proceeded to go over pricing with us and wanted to run more tests which we thought she did not need and as it turns out she did not need them at all. We brought her to her primary vet the next day and they didn’t even mention those ridiculous tests. This place is outrageously expensive. If you love your animal like I do DO NOT bring them here. They love one thing and that’s money. They don’t care about comforting your animal and they don’t give realistic diagnostics. Read Less
Helen Wares
5 Apr 2018
REPORT
I can not come close to expressing how much we are grateful for Shawna and staff.........PLEASE take your fur babies here if the need any specialized medical attention.
Jim Hurt
25 Mar 2018
REPORT
All the Staff quite pleasant. Dr. Greene one of the best. She has excellent credentials & takes the time to explain procedures; expectations; results.
Chloe Barak
3 Mar 2018
REPORT
My dog had to come in for some scary symptoms and to have more tests done. My appointment had gotten missed in the computer somehow, but they still got me in to see the same doctor right away. Dr. Gre... Read More
My dog had to come in for some scary symptoms and to have more tests done. My appointment had gotten missed in the computer somehow, but they still got me in to see the same doctor right away. Dr. Greene was great at explaining all the options and possibilities so we could make an informed decision. I had concerns after hours with how my dog was handling sedation and call to ask some questions. The tech that I talked to was fantastic. She took the time to explain what could be wrong and helped me decide if I needed to come back in or not. She also told me to call back and ask for her if I had any additional questions. Read Less
R B
13 Jan 2018
REPORT
Yes, they're expensive. I personally think they're worth every cent. I have found them to be totally top notch. I've been to this facility for some very painful situations with my pets. They've al... Read More
Yes, they're expensive. I personally think they're worth every cent. I have found them to be totally top notch. I've been to this facility for some very painful situations with my pets. They've always been professional, patient and kind. They take the time to tell you your options. They allow you the time to think about them. They're just really a great bunch of nice people. I really cannot recommend them enough. They cut the cancer out of one of my dogs who is clear of cancer today. They put down another of my precious dogs - with great respect and patience for us grieving and crying. We were... really ... freaking out... but they were so kind. Nothing but the highest kudos for IVS! Thank you! Read Less
Alene Kirvin
7 May 2017
REPORT
My dog has lymphoma. When he was diagnosed.... He had weeks to live. The Iowa Veterinary Specialties Clinic has a dog chemotherapy doctor! I had no idea they even existed! Dr Greene and the entire... Read More
My dog has lymphoma. When he was diagnosed.... He had weeks to live. The Iowa Veterinary Specialties Clinic has a dog chemotherapy doctor! I had no idea they even existed! Dr Greene and the entire staff are extremely professional, kind, and I am thankful for every one of them. He has done amazing with the chemo and they treat him like he's one of their own. Couldn't be happier with his care Read Less
Janice Schnathorst
6 Apr 2017
REPORT
Excellent care for my sick dog. Very thorough and explained everything to me.
Jessica Briggle
4 Apr 2017
REPORT
Best ER facility in central Iowa - hands down. We wouldn't think of going anywhere else.
Brianna Curry
12 Mar 2017
REPORT
I'm so happy I found this place. I was a mess when I stepped on my cats tail and they were calm, very helpful and understanding. I got in right away and everyone was so nice. Pricing is definitely rea... Read More
I'm so happy I found this place. I was a mess when I stepped on my cats tail and they were calm, very helpful and understanding. I got in right away and everyone was so nice. Pricing is definitely reasonable for how well they work. I'm coming back here whenever I have a fur baby emergency. Read Less
Bethany Wilcoxon
16 Feb 2017
REPORT
My pup and I had to hurry in to IVS last Saturday afternoon. The entire team created a positive experience from start to finish. They communicated well, explaining the process and ensuring I understoo... Read More
My pup and I had to hurry in to IVS last Saturday afternoon. The entire team created a positive experience from start to finish. They communicated well, explaining the process and ensuring I understood the necessary follow-up. Highly recommended! Read Less
PH CIB
9 Jan 2017
REPORT
Wonderful People treating my Dog Skyler and I with the Best of Services would like to go there not only for Emergency Veterinary Care but also for routine Veterinary Care,,,They are Great !!!
Stephanie Teachout
27 Nov 2016
REPORT
IVS is great! The 24 service without emergency cost lets me take my pets in without waiting until the next morning, or after the weekend. We have gone multiple times with different pets and they are a... Read More
IVS is great! The 24 service without emergency cost lets me take my pets in without waiting until the next morning, or after the weekend. We have gone multiple times with different pets and they are always great! And rhe financing they except is extremely helpful, Read Less
Jose Lupercio
27 Sep 2016
REPORT
Check the reviews before coming here. Came to this place because my puppy ate a small piece of one of her toys and was stuck in her throat. 45 minutes after check-in, I was still waiting on the room f... Read More
Check the reviews before coming here. Came to this place because my puppy ate a small piece of one of her toys and was stuck in her throat. 45 minutes after check-in, I was still waiting on the room for the doctor.... Nobody came to even check on us. It's an emergency hospital!!!! I'm paying for the services not asking for free services, which I'd understand if have to wait. But 45 minutes and not even bother to check up on us? SHAME ON YOU! My puppy was chocking!!!! CHOCKING!!!! She ended up throwing up after! I took upon myself to help my puppy! I used one of those popsicle sticks in the room to make her throw up. I'll make sure this experience goes viral among my friends and social media. You guys suck! She could've died! I regret even making this place an option for my dog's well being. Other than that, this place it's outrageous, and not for the right reasons!!!! I took my puppy to another hospital and she's very good now. Read Less
Tz Minnie
30 Aug 2016
REPORT
I took my Min Pin to check her nose because it was bleeding, she was constantly sneezing and had been all day. The veterinarian- Kevin L. Pottorff was not helpful from the beginning he was rude and ve... Read More
I took my Min Pin to check her nose because it was bleeding, she was constantly sneezing and had been all day. The veterinarian- Kevin L. Pottorff was not helpful from the beginning he was rude and very sarcastic toward me and my dog...(she was loose in the room, we were waiting....then he came in and made a snobby comment to grab my dog because she could "bite his legs".... I thought that's not nice at all.. I said she isn't that way, he kept being a smart mouth.) Sad... He told me his guesses she might have this or that but he couldn't tell me for sure.. Then later after I paid hes attitude was nicer he told me what he thought her sneezing and bleeding was.. In that last minute i felt real help.. I won't go there again. The estimates are expensive and there not explained fully..I should have waited to take her to her regular vet that could answer my questions, instead of spending 60 dollars for guesses and 10 min of nothing. I'm not trying to be mean, its true. Read Less
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Please call
(515) 280-3100
6110 Creston Avenue
Des Moines Iowa 50321
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Iowa Veterinary Specialties

Des Moines, Iowa
(18)
6110 Creston Avenue
Des Moines Iowa 50321
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Nathan Denning
24 Dec 2020
REPORT
On December 23rd 2020. I went to veterinary specialists and they told us my dog would have to go under anesthesia to drain the blood out of her ear... when my girlfriend was speaking with the doctor h... Read More
On December 23rd 2020. I went to veterinary specialists and they told us my dog would have to go under anesthesia to drain the blood out of her ear... when my girlfriend was speaking with the doctor he didn’t mention that on top of the $60 exam fee that it was an additional $21 for the e collar, they just tried to make us pay without telling us what we were being charged for. It was very unprofessional. The doctor makes you feel stupid when he calls to explain medical treatment. The doctor refused to talk to me about her medical treatment and expected my girlfriend to relay the message....I don’t recommend coming here for emergencies. Go to your regular vet for your concerns to ensure your animal will be cared for properly. This place is a joke. Read Less
Stan Marsh
11 Jul 2018
REPORT
All they wanted to do was talk money for different treatments while my pet was dieing. After asking for thousands of dollars 6 hours later, they actually started medical help and nothing they did even... Read More
All they wanted to do was talk money for different treatments while my pet was dieing. After asking for thousands of dollars 6 hours later, they actually started medical help and nothing they did even mattered. Pet died 15 minutes later and they asked for payment after. They didn't even care for my pet until they had the time and a PRICE was established for what MAY BE NEEDED to be done. Read Less
Robert Sanda
16 Jun 2018
REPORT
I took my dog in for an emergency visit at midnight. The doctor, technicians, assistants and receptionist were all incredibly knowledgeable, sympathetic and helpful...they even made me coffee! They we... Read More
I took my dog in for an emergency visit at midnight. The doctor, technicians, assistants and receptionist were all incredibly knowledgeable, sympathetic and helpful...they even made me coffee! They were great tailoring their expertise to my budget and were graciously understanding of my monetary constraints. I didn't expect an animal E.R. visit to be cheap...but they came in under my available fund limit and took care of my best friend. Thank you! Read Less
Debra Bloch
31 May 2018
REPORT
Money money money Everyone is right . They are ravenous for money . They are evil. Don't take your pet here . they will kill it for money ( talk you into putting it down if you don't go for there pla... Read More
Money money money Everyone is right . They are ravenous for money . They are evil. Don't take your pet here . they will kill it for money ( talk you into putting it down if you don't go for there planned $$$ expense. ) The vet wanted 3600 dollars initially from me on a dog which probably died before I left signing papers . The dog was cold and I ask him why was the dog cold . vet didn't answer but I now know thinking on it .....that it lost too much blood in his stool. Body can't retain heat with no blood . the vet knew dog was a gonner but ask for 3600 then ask for 1700 and meantime all the time he wasted bargaining on money the dog was in the back not being treated for long time as he presented his get rich schemes for me to choose from. At last he settled for 800 with 500 down. I should have looked at my dog before leaving but vet had him in the back not being treated until he got his money . I called hour later , a woman answers told me dog had fluid come out of his mouth when she moved his limo body . then the be corrected her telling me dog was dead . They are criminal . Do not DO not give money to this devil who bargains with your animals life or dead body in my case . I want to sue him. Read Less
Alexa Andrews
9 Apr 2018
REPORT
If I could give 0 stars I would. My fiancé and I took our dog in last night because she was pooping pure blood and having uncontrollable accidents. We got there around 11:00pm and it took 30 minutes t... Read More
If I could give 0 stars I would. My fiancé and I took our dog in last night because she was pooping pure blood and having uncontrollable accidents. We got there around 11:00pm and it took 30 minutes to see the actual vet even though we were the only people there. My dog needed tests run on her and from where my fiancé and I were waiting we could hear her whining and barking. We could also hear a nasty nurse yelling at our dog to “shut up” and calling her a “big baby” so I peeked in the back where my dog was so I could see this nurse and as I was watching she was leading my dog to a kennel where she then threw my dogs leash at her. I wanted to roundhouse kick her in the face I was so furious. When the main vet was going over our dogs X-rays and blood tests I just wanted to get her out. I even told him I did not want to keep her overnight in that place because I did not like how that nurse talked to my dog. He seemed unconcerned and didn’t care and then proceeded to go over pricing with us and wanted to run more tests which we thought she did not need and as it turns out she did not need them at all. We brought her to her primary vet the next day and they didn’t even mention those ridiculous tests. This place is outrageously expensive. If you love your animal like I do DO NOT bring them here. They love one thing and that’s money. They don’t care about comforting your animal and they don’t give realistic diagnostics. Read Less
Helen Wares
5 Apr 2018
REPORT
I can not come close to expressing how much we are grateful for Shawna and staff.........PLEASE take your fur babies here if the need any specialized medical attention.
Jim Hurt
25 Mar 2018
REPORT
All the Staff quite pleasant. Dr. Greene one of the best. She has excellent credentials & takes the time to explain procedures; expectations; results.
Chloe Barak
3 Mar 2018
REPORT
My dog had to come in for some scary symptoms and to have more tests done. My appointment had gotten missed in the computer somehow, but they still got me in to see the same doctor right away. Dr. Gre... Read More
My dog had to come in for some scary symptoms and to have more tests done. My appointment had gotten missed in the computer somehow, but they still got me in to see the same doctor right away. Dr. Greene was great at explaining all the options and possibilities so we could make an informed decision. I had concerns after hours with how my dog was handling sedation and call to ask some questions. The tech that I talked to was fantastic. She took the time to explain what could be wrong and helped me decide if I needed to come back in or not. She also told me to call back and ask for her if I had any additional questions. Read Less
R B
13 Jan 2018
REPORT
Yes, they're expensive. I personally think they're worth every cent. I have found them to be totally top notch. I've been to this facility for some very painful situations with my pets. They've al... Read More
Yes, they're expensive. I personally think they're worth every cent. I have found them to be totally top notch. I've been to this facility for some very painful situations with my pets. They've always been professional, patient and kind. They take the time to tell you your options. They allow you the time to think about them. They're just really a great bunch of nice people. I really cannot recommend them enough. They cut the cancer out of one of my dogs who is clear of cancer today. They put down another of my precious dogs - with great respect and patience for us grieving and crying. We were... really ... freaking out... but they were so kind. Nothing but the highest kudos for IVS! Thank you! Read Less
Alene Kirvin
7 May 2017
REPORT
My dog has lymphoma. When he was diagnosed.... He had weeks to live. The Iowa Veterinary Specialties Clinic has a dog chemotherapy doctor! I had no idea they even existed! Dr Greene and the entire... Read More
My dog has lymphoma. When he was diagnosed.... He had weeks to live. The Iowa Veterinary Specialties Clinic has a dog chemotherapy doctor! I had no idea they even existed! Dr Greene and the entire staff are extremely professional, kind, and I am thankful for every one of them. He has done amazing with the chemo and they treat him like he's one of their own. Couldn't be happier with his care Read Less
Janice Schnathorst
6 Apr 2017
REPORT
Excellent care for my sick dog. Very thorough and explained everything to me.
Jessica Briggle
4 Apr 2017
REPORT
Best ER facility in central Iowa - hands down. We wouldn't think of going anywhere else.
Brianna Curry
12 Mar 2017
REPORT
I'm so happy I found this place. I was a mess when I stepped on my cats tail and they were calm, very helpful and understanding. I got in right away and everyone was so nice. Pricing is definitely rea... Read More
I'm so happy I found this place. I was a mess when I stepped on my cats tail and they were calm, very helpful and understanding. I got in right away and everyone was so nice. Pricing is definitely reasonable for how well they work. I'm coming back here whenever I have a fur baby emergency. Read Less
Bethany Wilcoxon
16 Feb 2017
REPORT
My pup and I had to hurry in to IVS last Saturday afternoon. The entire team created a positive experience from start to finish. They communicated well, explaining the process and ensuring I understoo... Read More
My pup and I had to hurry in to IVS last Saturday afternoon. The entire team created a positive experience from start to finish. They communicated well, explaining the process and ensuring I understood the necessary follow-up. Highly recommended! Read Less
PH CIB
9 Jan 2017
REPORT
Wonderful People treating my Dog Skyler and I with the Best of Services would like to go there not only for Emergency Veterinary Care but also for routine Veterinary Care,,,They are Great !!!
Stephanie Teachout
27 Nov 2016
REPORT
IVS is great! The 24 service without emergency cost lets me take my pets in without waiting until the next morning, or after the weekend. We have gone multiple times with different pets and they are a... Read More
IVS is great! The 24 service without emergency cost lets me take my pets in without waiting until the next morning, or after the weekend. We have gone multiple times with different pets and they are always great! And rhe financing they except is extremely helpful, Read Less
Jose Lupercio
27 Sep 2016
REPORT
Check the reviews before coming here. Came to this place because my puppy ate a small piece of one of her toys and was stuck in her throat. 45 minutes after check-in, I was still waiting on the room f... Read More
Check the reviews before coming here. Came to this place because my puppy ate a small piece of one of her toys and was stuck in her throat. 45 minutes after check-in, I was still waiting on the room for the doctor.... Nobody came to even check on us. It's an emergency hospital!!!! I'm paying for the services not asking for free services, which I'd understand if have to wait. But 45 minutes and not even bother to check up on us? SHAME ON YOU! My puppy was chocking!!!! CHOCKING!!!! She ended up throwing up after! I took upon myself to help my puppy! I used one of those popsicle sticks in the room to make her throw up. I'll make sure this experience goes viral among my friends and social media. You guys suck! She could've died! I regret even making this place an option for my dog's well being. Other than that, this place it's outrageous, and not for the right reasons!!!! I took my puppy to another hospital and she's very good now. Read Less
Tz Minnie
30 Aug 2016
REPORT
I took my Min Pin to check her nose because it was bleeding, she was constantly sneezing and had been all day. The veterinarian- Kevin L. Pottorff was not helpful from the beginning he was rude and ve... Read More
I took my Min Pin to check her nose because it was bleeding, she was constantly sneezing and had been all day. The veterinarian- Kevin L. Pottorff was not helpful from the beginning he was rude and very sarcastic toward me and my dog...(she was loose in the room, we were waiting....then he came in and made a snobby comment to grab my dog because she could "bite his legs".... I thought that's not nice at all.. I said she isn't that way, he kept being a smart mouth.) Sad... He told me his guesses she might have this or that but he couldn't tell me for sure.. Then later after I paid hes attitude was nicer he told me what he thought her sneezing and bleeding was.. In that last minute i felt real help.. I won't go there again. The estimates are expensive and there not explained fully..I should have waited to take her to her regular vet that could answer my questions, instead of spending 60 dollars for guesses and 10 min of nothing. I'm not trying to be mean, its true. Read Less
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