09/14/2017 I let my best friend go yesterday. She was in the final stages of transitional cellular carcinoma. Bladder cancer. We had recently moved here from Colorado and Veterinary Medical Associates came highly recommended. We made an appointment on 09/01/2017 to get established as patients. We met Dr. Ballie, she was very good with my girl and I felt we'd be taken care of at this clinic. Yesterday...I trusted my instincts and accepted the signs my girl had been giving me and knew it was time. I also trusted that she would be well taken care of through the procedure and the only grief I would be dealing with today is the empty spaces where she once was. But no. Today I'm also dealing with the horror of the lack of compassion and rudeness we were treated with. Dr Ballie wasn't in so we were seen by Dr Gashe, He walked into the room, hands shaking, no introduction, no compassion, very little explanation of what to expect. Don't get me wrong, this wasn't my first experience with letting a furbaby go. Four dogs, two cats and a horse each taken care of with the dignity that they each deserved. I am horrified that my best girl was treated as if she were an un-loved pound puppy, one of thousands euthanized in an assembly line manner. I will forever be haunted by the look of distress on my girls face. Writing this isn't going to remove that memory from my mind. I can only pretend that my girl has heard my apologies for dishonoring her passing in such a way. I'm sorry my girl. Rest in peace and know that there will always be a spot on my bed for you. Read Less