27 Reviews

Family Pet Veterinary Clinic

West Branch, Iowa
General Info
A small town veterinary clinic with high quality medical care, diagnostics and service. We love to get to know our patients and clients personally.
Reviews
Diana Cates
9 Jul 2018
REPORT
This is such an honest, friendly, accessible, and expert staff. My dogs are always nervous, but they ultimately trust the staff to take good care of them, and so do I. Highly recommended.
Alsatia Todd
14 Jun 2018
REPORT
Family Pet is the most caring and competent veterinary practice locally. I live in Iowa City and am closer to other practices, but wouldn’t change for the world. They really care about your four leg... Read More
Family Pet is the most caring and competent veterinary practice locally. I live in Iowa City and am closer to other practices, but wouldn’t change for the world. They really care about your four legged companions and you. Read Less
kathleen kamerick
8 May 2018
REPORT
Family Pet provides caring service for your animal companion. The vets and the other staff are all terrific.
Ron Clark
7 May 2018
REPORT
We’ve been bringing our dogs here for over 30 years. The staff has always been caring and kind. We are so grateful to have such talented and committed staff looking after our pets.
Kathy Slach
20 Apr 2018
REPORT
Superb veterinary care and loving attention for HoneyBoy's health. Knowledgeable and helpful customer service. Welcoming atmosphere!
Kelsey Langenberg
4 Apr 2018
REPORT
Love everyone here! Very understanding and knowledgeable. Can always find a way to help as soon as I need it or over the phone. They have always gone the extra mile with my pets and my parents pets.... Read More
Love everyone here! Very understanding and knowledgeable. Can always find a way to help as soon as I need it or over the phone. They have always gone the extra mile with my pets and my parents pets. I highly ecommend. Plus there prices are generally better than the iowa city prices. Read Less
Carol Johnk
30 Mar 2018
REPORT
Absolutely love this place & everyone associated with it! An amazing caring & knowledge staff. Can not recommend highly enough!
Martha Hedberg
27 Mar 2018
REPORT
Takes great care of my cat! Easy to schedule.
Molly Barnhart
18 Dec 2017
REPORT
We love going here. Everyone is very friendly and patient with our nervous 80 lb wrecking ball. Plus their email reminders are a life-saver, with our hectic lives, it's nice to be reminded when our do... Read More
We love going here. Everyone is very friendly and patient with our nervous 80 lb wrecking ball. Plus their email reminders are a life-saver, with our hectic lives, it's nice to be reminded when our dog needs his booster shots! Recommend to anyone! Read Less
April Diss
4 Nov 2017
REPORT
We just moved here and wanted a vet who was located near us. We stopped in and were given a bunch of free samples for our Kitties and when we got our new puppy, lots more free stuff and coupons and ti... Read More
We just moved here and wanted a vet who was located near us. We stopped in and were given a bunch of free samples for our Kitties and when we got our new puppy, lots more free stuff and coupons and tips for everything we could possibly need. Absolutely loved this place. The staff was friendly and loving and answered all of our questions. Best vet we have ever been to in my adult life. Read Less
Cami Jones
2 May 2017
REPORT
We have been going to Family Pet for many years. You have seen our puppies grow from 8 weeks old, till the time we have had to say good bye. Every visit you are welcoming, understanding, and most of... Read More
We have been going to Family Pet for many years. You have seen our puppies grow from 8 weeks old, till the time we have had to say good bye. Every visit you are welcoming, understanding, and most of all you can tell you love animals. Family Pet has been by our side with a couple of our dogs, as they struggle with health issues. You were not only professional, and educated, but more importantly comforting through it all. We thank you for all your services and appreciate all that you do to make our pets happy & healthy. Read Less
Maureen Bailey
23 Feb 2017
REPORT
We drive 60 miles one way to have our dogs seen here! Enough said!
Annie Servin
9 Feb 2017
REPORT
I wouldn't take my pet family anywhere else. I trust Dr. Duster and Kendra and staff completely. So knowledgeable, caring and compassionate. Always willing to do extra. I have been with them for y... Read More
I wouldn't take my pet family anywhere else. I trust Dr. Duster and Kendra and staff completely. So knowledgeable, caring and compassionate. Always willing to do extra. I have been with them for years and plan to stay for years to come. Thanks good people! Read Less
Cathy Lacina
6 Feb 2017
REPORT
Family Pet is a very loving and caring business, it is a pleasure doing business with them. I leave there feeling comfortable knowing my pet has been well taken care of.
Geoff E.
13 Jan 2017
REPORT
Can't imagine taking our precious furry family member anywhere else. The care is personal & friendly!
Nicki Markovetz
16 Dec 2016
REPORT
Dr. Duster and staff are knowledgeable, professional, kind, and really love their work. I consider then all truly "pet whisperers". I have owned three dachshunds and lots of cats and the pets have a... Read More
Dr. Duster and staff are knowledgeable, professional, kind, and really love their work. I consider then all truly "pet whisperers". I have owned three dachshunds and lots of cats and the pets have always growled , spit, and hissed when taken to other vets. Toenails are the true test! I knew we were "home" when Piper, my last dachshund, didn't utter even a small growl when it was time for a trim! Some vets just have the aura, and Jen Duster is only the second vet I have seen work with my pets that has it! Read Less
Michele C
15 Dec 2016
REPORT
I have been taking my dog to the Family Pet Clinic for 8 years and would give them my highest recommendation to anyone looking for a Veterinarian. Dr. Duster is an excellent Veterinarian with a tre... Read More
I have been taking my dog to the Family Pet Clinic for 8 years and would give them my highest recommendation to anyone looking for a Veterinarian. Dr. Duster is an excellent Veterinarian with a tremendous amount of experience and common sense. My dog has diabetes so I have had regular appointments and have developed a great deal of trust in her diagnosis' and treatments. Family Pet has our interests in mind rather than their own. Kendra is very knowledgeable, personable and goes the extra mile to provide a terrific patient experience. We have other Vets closer to us, but she helps make the extra miles we drive to get there worth it. Their Halloween Pet party rocks! My dog wags her tail everytime we go! We are grateful for the wonderful care at Family Pet. Read Less
Maggie Bruck
13 Dec 2016
REPORT
OK, this is actually Maggie's mom, but I've been taking my animals to The Family Pet for many years, and the levels of care and compassion have always been stellar.
Joel P.
13 Dec 2016
REPORT
Super nice practice with staff and a Dr. who love animals.  Reasonable prices.
C. Greene
7 Dec 2016
REPORT
This review is long overdue, and for that I apologize. My dogs and I have been going to Family Pet for many years, and frankly they put up with a lot from me given my tendency to adopt older dogs. Two... Read More
This review is long overdue, and for that I apologize. My dogs and I have been going to Family Pet for many years, and frankly they put up with a lot from me given my tendency to adopt older dogs. Two of those dogs required pretty uncommon and gnarly surgeries (one young, one older); each time, Dr. Duster would chew on and sometimes invent a procedure, then honestly assess the risks with me. Both surgeries were a success, but that's almost beside the point. The decisions were always mine, but when I made them, I knew that she had looked at things from every possible angle and in doing so, provided me with the information I needed to make informed decisions. I do not want a vet to tell me what to do (okay, well sometimes I do but only when overwhelmed and in the moment); they are no more gods than physicians. I want my vet to have exceptional skills, the diligence to do research when necessary, the honesty to admit what they don't know, intelligence, compassion, humor, and warmth. Dr. Duster and the crew at Family Pet provide all those things, and so much more. There is no other vet I would even consider seeing and my dogs and I will be going to Family Pet as long as they'll have us! I am deeply grateful to them. Read Less
Gina Strong
16 Oct 2016
REPORT
Professional and personable! I leave feeling confident that our dogs have been taken seen of in a caring invirinment!
Leah Owens
2 Aug 2016
REPORT
Kind, caring and helpful. All the staff are amazing.
Cindy Coleman Hahn
12 Jan 2015
REPORT
Dr Duster and Oliver are great! Also, dependable Kendra is the best along with her sidekick Indy!
Heather Kastengren Allen
1 Nov 2014
REPORT
Great place to take your pets! Wouldn't go anywhere else.
Cyndi Siems-Shield
30 Apr 2014
REPORT
Great place! Very caring, gentle and helpful.
Rhonda Buell
24 Apr 2014
REPORT
Awesome place, wouldn't take my 4-legged kids anywhere else!
Michelle Jones
11 Jan 2014
REPORT
Great staff
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Book an Appointment
Online booking unavailable
Please call
(319) 643-3555
620 Division Street
West Branch Iowa 52358
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Family Pet Veterinary Clinic

West Branch, Iowa
(27)
620 Division Street
West Branch Iowa 52358
A small town veterinary clinic with high quality medical care, diagnostics and service. We love to get to know our patients and clients personally.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Diana Cates
9 Jul 2018
REPORT
This is such an honest, friendly, accessible, and expert staff. My dogs are always nervous, but they ultimately trust the staff to take good care of them, and so do I. Highly recommended.
Alsatia Todd
14 Jun 2018
REPORT
Family Pet is the most caring and competent veterinary practice locally. I live in Iowa City and am closer to other practices, but wouldn’t change for the world. They really care about your four leg... Read More
Family Pet is the most caring and competent veterinary practice locally. I live in Iowa City and am closer to other practices, but wouldn’t change for the world. They really care about your four legged companions and you. Read Less
kathleen kamerick
8 May 2018
REPORT
Family Pet provides caring service for your animal companion. The vets and the other staff are all terrific.
Ron Clark
7 May 2018
REPORT
We’ve been bringing our dogs here for over 30 years. The staff has always been caring and kind. We are so grateful to have such talented and committed staff looking after our pets.
Kathy Slach
20 Apr 2018
REPORT
Superb veterinary care and loving attention for HoneyBoy's health. Knowledgeable and helpful customer service. Welcoming atmosphere!
Kelsey Langenberg
4 Apr 2018
REPORT
Love everyone here! Very understanding and knowledgeable. Can always find a way to help as soon as I need it or over the phone. They have always gone the extra mile with my pets and my parents pets.... Read More
Love everyone here! Very understanding and knowledgeable. Can always find a way to help as soon as I need it or over the phone. They have always gone the extra mile with my pets and my parents pets. I highly ecommend. Plus there prices are generally better than the iowa city prices. Read Less
Carol Johnk
30 Mar 2018
REPORT
Absolutely love this place & everyone associated with it! An amazing caring & knowledge staff. Can not recommend highly enough!
Martha Hedberg
27 Mar 2018
REPORT
Takes great care of my cat! Easy to schedule.
Molly Barnhart
18 Dec 2017
REPORT
We love going here. Everyone is very friendly and patient with our nervous 80 lb wrecking ball. Plus their email reminders are a life-saver, with our hectic lives, it's nice to be reminded when our do... Read More
We love going here. Everyone is very friendly and patient with our nervous 80 lb wrecking ball. Plus their email reminders are a life-saver, with our hectic lives, it's nice to be reminded when our dog needs his booster shots! Recommend to anyone! Read Less
April Diss
4 Nov 2017
REPORT
We just moved here and wanted a vet who was located near us. We stopped in and were given a bunch of free samples for our Kitties and when we got our new puppy, lots more free stuff and coupons and ti... Read More
We just moved here and wanted a vet who was located near us. We stopped in and were given a bunch of free samples for our Kitties and when we got our new puppy, lots more free stuff and coupons and tips for everything we could possibly need. Absolutely loved this place. The staff was friendly and loving and answered all of our questions. Best vet we have ever been to in my adult life. Read Less
Cami Jones
2 May 2017
REPORT
We have been going to Family Pet for many years. You have seen our puppies grow from 8 weeks old, till the time we have had to say good bye. Every visit you are welcoming, understanding, and most of... Read More
We have been going to Family Pet for many years. You have seen our puppies grow from 8 weeks old, till the time we have had to say good bye. Every visit you are welcoming, understanding, and most of all you can tell you love animals. Family Pet has been by our side with a couple of our dogs, as they struggle with health issues. You were not only professional, and educated, but more importantly comforting through it all. We thank you for all your services and appreciate all that you do to make our pets happy & healthy. Read Less
Maureen Bailey
23 Feb 2017
REPORT
We drive 60 miles one way to have our dogs seen here! Enough said!
Annie Servin
9 Feb 2017
REPORT
I wouldn't take my pet family anywhere else. I trust Dr. Duster and Kendra and staff completely. So knowledgeable, caring and compassionate. Always willing to do extra. I have been with them for y... Read More
I wouldn't take my pet family anywhere else. I trust Dr. Duster and Kendra and staff completely. So knowledgeable, caring and compassionate. Always willing to do extra. I have been with them for years and plan to stay for years to come. Thanks good people! Read Less
Cathy Lacina
6 Feb 2017
REPORT
Family Pet is a very loving and caring business, it is a pleasure doing business with them. I leave there feeling comfortable knowing my pet has been well taken care of.
Geoff E.
13 Jan 2017
REPORT
Can't imagine taking our precious furry family member anywhere else. The care is personal & friendly!
Nicki Markovetz
16 Dec 2016
REPORT
Dr. Duster and staff are knowledgeable, professional, kind, and really love their work. I consider then all truly "pet whisperers". I have owned three dachshunds and lots of cats and the pets have a... Read More
Dr. Duster and staff are knowledgeable, professional, kind, and really love their work. I consider then all truly "pet whisperers". I have owned three dachshunds and lots of cats and the pets have always growled , spit, and hissed when taken to other vets. Toenails are the true test! I knew we were "home" when Piper, my last dachshund, didn't utter even a small growl when it was time for a trim! Some vets just have the aura, and Jen Duster is only the second vet I have seen work with my pets that has it! Read Less
Michele C
15 Dec 2016
REPORT
I have been taking my dog to the Family Pet Clinic for 8 years and would give them my highest recommendation to anyone looking for a Veterinarian. Dr. Duster is an excellent Veterinarian with a tre... Read More
I have been taking my dog to the Family Pet Clinic for 8 years and would give them my highest recommendation to anyone looking for a Veterinarian. Dr. Duster is an excellent Veterinarian with a tremendous amount of experience and common sense. My dog has diabetes so I have had regular appointments and have developed a great deal of trust in her diagnosis' and treatments. Family Pet has our interests in mind rather than their own. Kendra is very knowledgeable, personable and goes the extra mile to provide a terrific patient experience. We have other Vets closer to us, but she helps make the extra miles we drive to get there worth it. Their Halloween Pet party rocks! My dog wags her tail everytime we go! We are grateful for the wonderful care at Family Pet. Read Less
Maggie Bruck
13 Dec 2016
REPORT
OK, this is actually Maggie's mom, but I've been taking my animals to The Family Pet for many years, and the levels of care and compassion have always been stellar.
Joel P.
13 Dec 2016
REPORT
Super nice practice with staff and a Dr. who love animals.  Reasonable prices.
C. Greene
7 Dec 2016
REPORT
This review is long overdue, and for that I apologize. My dogs and I have been going to Family Pet for many years, and frankly they put up with a lot from me given my tendency to adopt older dogs. Two... Read More
This review is long overdue, and for that I apologize. My dogs and I have been going to Family Pet for many years, and frankly they put up with a lot from me given my tendency to adopt older dogs. Two of those dogs required pretty uncommon and gnarly surgeries (one young, one older); each time, Dr. Duster would chew on and sometimes invent a procedure, then honestly assess the risks with me. Both surgeries were a success, but that's almost beside the point. The decisions were always mine, but when I made them, I knew that she had looked at things from every possible angle and in doing so, provided me with the information I needed to make informed decisions. I do not want a vet to tell me what to do (okay, well sometimes I do but only when overwhelmed and in the moment); they are no more gods than physicians. I want my vet to have exceptional skills, the diligence to do research when necessary, the honesty to admit what they don't know, intelligence, compassion, humor, and warmth. Dr. Duster and the crew at Family Pet provide all those things, and so much more. There is no other vet I would even consider seeing and my dogs and I will be going to Family Pet as long as they'll have us! I am deeply grateful to them. Read Less
Gina Strong
16 Oct 2016
REPORT
Professional and personable! I leave feeling confident that our dogs have been taken seen of in a caring invirinment!
Leah Owens
2 Aug 2016
REPORT
Kind, caring and helpful. All the staff are amazing.
Cindy Coleman Hahn
12 Jan 2015
REPORT
Dr Duster and Oliver are great! Also, dependable Kendra is the best along with her sidekick Indy!
Heather Kastengren Allen
1 Nov 2014
REPORT
Great place to take your pets! Wouldn't go anywhere else.
Cyndi Siems-Shield
30 Apr 2014
REPORT
Great place! Very caring, gentle and helpful.
Rhonda Buell
24 Apr 2014
REPORT
Awesome place, wouldn't take my 4-legged kids anywhere else!
Michelle Jones
11 Jan 2014
REPORT
Great staff
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know