Animal Care Clinic West And Metro Cat Hospital
West Des Moines, Iowa
General Info
Animal Care Clinic West and Metro Cat Hospital situated in West Des Moines interprets pet behavior as a language expressed through tail position stillness sound and pacing to serve households across Iowa. The initiation of exams does not occur through touch but through focus instead. Staff members observe intricate animal behaviors such as eye contact establishment along with breath patterns upon hearing voices and movement tendencies toward or away from motion. Care then unfolds in parts. The examination of a pet's skin, coat, and joints relies on the animal's anchoring movements and its tendencies to lean or stiffen. The emergence of trust initiates a sequence of internal reviews examining teeth abdomen and heart rhythm. Simultaneously, pet owners deliver contextual information about alterations in their daily patterns alongside the emergence of novel sounds to which their pets respond and the shifting timelines of walking and feeding routines. Animal Care Clinic West and Metro Cat Hospital delivers a range of services including initial life-stage assessments and diagnostic evaluations alongside energy balance techniques, oral health strategies, joint monitoring for age-related issues, and illness-specific mapping. The temporal parameters exhibit variation contingent upon behavioral patterns. Certain appointments progress rapidly due to distinct consent indicators. Certain movements extend gradually through distinct phases which allow the animal to comprehend each step. Pets have access to quiet areas and pause zones to recalibrate before proceeding. The focus of post-visit care revolves around household translation. Monitor sleep patterns while figuring out routine reintroduction and identifying silent cues like family withdrawal appetite loss or spatial guarding. Owners should monitor timing along with symptoms. At what time does restlessness appear? During which daily period do hesitations reach their maximum frequency? Through its services at Animal Care Clinic West and Metro Cat Hospital, the clinics assist families in West Des Moines and nearby Iowa regions by interpreting pet behavior as a continuous living signal that animals present through everyday pauses, nudges, and shifts.
Services
Boarding
Dental
Grooming
Surgery
Vaccinations
Reviews
James Coombs
21 Apr 2018
REPORT
Thought was a good place but lied to us about our dogs needing surgery that wasn't needed and over dosed our dogs on shots that were already given by the ARL. BEWARE!! Get a second opinion!
Tasha Cue
12 Apr 2018
REPORT
This is my go to for my cat's specialized diet food. They always have it on hand, and when they don't, the staff is quick to find an alternative. (The one time was during the hurricane Harvey/Irma se...
This is my go to for my cat's specialized diet food. They always have it on hand, and when they don't, the staff is quick to find an alternative. (The one time was during the hurricane Harvey/Irma season, and they had JUST sent the food to the affected areas. Totally Understandable!) I was able to get an alternative and my baby was happy! They are part of the network of vets in the city and i have never had a bad appointment with them. The staff is always kind to the animals and make the appointments quick and easy. I have done yearly appointments for shots and dental with them. Love them!
Gayla Jones
4 Jan 2018
REPORT
I have been going to Animal Care West for quite a few years, and it is there that I feel like I have an extended family! Kudos to the docs that work there, as they are the most caring, and knowledgabl...
I have been going to Animal Care West for quite a few years, and it is there that I feel like I have an extended family! Kudos to the docs that work there, as they are the most caring, and knowledgable folks I know, and TRUST! My Erie and Shadow, and also my previous dod, Harley who recently passed away, are treated like they are their own pets! I would not go anywhere else, and would certainly recommend them to anyone, and everyone!!! The vet techs, are just as amazing, and patient also...LOVE THEM ALL!
Lynn Graves
24 Jul 2017
REPORT
Our dogs, Kaylee and Tucker, have been patients of Animal Care Clinic West for over 6 years. They are always well cared for and LOVED by all the staff and doctors. Dr. Bollinger does a wonderful job o...
Our dogs, Kaylee and Tucker, have been patients of Animal Care Clinic West for over 6 years. They are always well cared for and LOVED by all the staff and doctors. Dr. Bollinger does a wonderful job of talking us through any illness or issue with our dogs. She gives us options and does a great job talking in terms we understand.
Tim & Amber Bogardus
13 Jul 2017
REPORT
They take care of Smores. They are an excellent staff and they always provide top notch care. They were so supportive when we had to put Bandit down after 17 years and Billie down after 15 years. They...
They take care of Smores. They are an excellent staff and they always provide top notch care. They were so supportive when we had to put Bandit down after 17 years and Billie down after 15 years. They made the very tough times a little bit easier. Trust your animal needs to the staff at Animal Care Clinic.
Ronald Price
3 Jul 2017
REPORT
We have been using this vet since we had our first dog together. The staff at this location is always friendly. The care we recieve is always amazing. They probably aren't the cheapest in town but you...
We have been using this vet since we had our first dog together. The staff at this location is always friendly. The care we recieve is always amazing. They probably aren't the cheapest in town but you get what you pay for if you wanted the cheapest you probably wouldn't recieve the best care. We recently had to put down one of our dogs. The staff here cried with us and sent us a card signed by everyone telling us how sorry they were for our loss. It's great to have people that make you feel like more then just a number. People that make you feel like your pets matter to them too.
Matthew Roy
1 Jun 2017
REPORT
Always takes great care of my dog. Very friendly staff.
Robert Levinstein
25 May 2017
REPORT
Far more interested in running up your bill than your pet's health. In my experience, lots of unnecessary services and tests and no solutions.
Aida Fetic
7 Mar 2017
REPORT
Waited 20 minutes in lobby to get helped. Made and appointment and nobody was there to help me. Once my cat got the help she needs it was very expensive. The staff is friendly but wait time in and emp...
Waited 20 minutes in lobby to get helped. Made and appointment and nobody was there to help me. Once my cat got the help she needs it was very expensive. The staff is friendly but wait time in and empty clinic was too much. Will be changing vets.
Diana St John Anderson
18 Jan 2017
REPORT
Thank you all for your care and compassion! Anyone looking for health care or well check for their pet should check this clinic out. You won't be sorry! When our cat had health issues, they thoroug...
Thank you all for your care and compassion! Anyone looking for health care or well check for their pet should check this clinic out. You won't be sorry! When our cat had health issues, they thoroughly checked him out and found his problems. And when we lost him they handled him with care and respect. Thank you all so much!
Abs Wolfe
20 Nov 2016
REPORT
The rooms are very clean they took care of my little doll perfectly! The staff are amazing! Very friendly atmosphere, quick service, pet friendly, they even have a side specifically for cats! VERY goo...
The rooms are very clean they took care of my little doll perfectly! The staff are amazing! Very friendly atmosphere, quick service, pet friendly, they even have a side specifically for cats! VERY good service! The cost is comparable to other vet places, but you can't put a price on good service! Thanks!
Charlotte Lozano
1 Oct 2016
REPORT
I went to get my cats treated for fleas I am new at dealing with this the veterinarian was great very helpful and patient but Erin the vet tech was horrible very rude snotty didn't want to help us she...
I went to get my cats treated for fleas I am new at dealing with this the veterinarian was great very helpful and patient but Erin the vet tech was horrible very rude snotty didn't want to help us she made me feel dirty because I needed to have my kitty's treated she was unhelpful when paying my bill I spent 400 dollars there are treated terrible I will tell everyone I hope she doesn't treat others as badly as she did us
Gayla Suzzane Jones
24 Sep 2016
REPORT
This is by far, the greatest group of Dr's and technicians, around! I just brought my baby, Harley, AKA Doodlebug, in to join all our other fur babies in doggie Heaven! My dog, my boyfriend and I, ha...
This is by far, the greatest group of Dr's and technicians, around! I just brought my baby, Harley, AKA Doodlebug, in to join all our other fur babies in doggie Heaven! My dog, my boyfriend and I, have always been handled with respect, and tenderness! I am so blessed to know them, and will never go anywhere else!
Brit Klinger
18 Sep 2016
REPORT
I've only been to this vet a couple of times (once for vaccinations and once for an eye infection), but I can see how they've been able to continue providing long term service to many reviewers. I wou...
I've only been to this vet a couple of times (once for vaccinations and once for an eye infection), but I can see how they've been able to continue providing long term service to many reviewers. I would like to address the concern regarding the cost of this vet I saw mentioned in a few reviews. 1) You get what you pay for in most cases throughout life and 2) if you were to compare the prices of this vet with other vets in the WDM area, they're actually quite competitive (not to mention the extremely convenient hours they are available!). Maybe I've just been lucky, but I feel I've always been treated fairly and with respect at this clinic (which is saying a lot considering I woke up 10 minutes before the first visit and arrived a half-asleep disheveled mess!). I'm just saying, give them a call and see for yourself. My dog's regular vet is in a very small town I grew up in because I love the personalized feel and individualized care. I can honestly say I received the same treatment from these individuals and they haven't known me my whole life. So thank you to all of the employees of this vet clinic for taking the time to not only care for my pet, but for taking the time to make me feel confident in your desire to care for my pet.
Emily Eastridge
21 Aug 2016
REPORT
Dr. Bollinger is so amazing. She's friendly, really cares about the pets, and has a lot of knowledge. She saved maybelle after she stopped breathing and I couldn't be more thankful. I love the clinic ...
Dr. Bollinger is so amazing. She's friendly, really cares about the pets, and has a lot of knowledge. She saved maybelle after she stopped breathing and I couldn't be more thankful. I love the clinic and everyone there and so does maybelle.
jmatsen2
3 Aug 2016
REPORT
Animal Care Clinic West is great. We have taken our dogs there for over 3 years. Dr. Heyer is the best. She's always able to help with any of the problems our dogs have. She works late and weekends. W...
Animal Care Clinic West is great. We have taken our dogs there for over 3 years. Dr. Heyer is the best. She's always able to help with any of the problems our dogs have. She works late and weekends. Wouldn't trust any other vet.
Riley Montagne
23 Jun 2016
REPORT
Dr. Heyer and her team provided excellent and passionate care to my dog. The entire team is very knowledgeable! I would not trust anyone else with my dog. Thank you for the awesome care!
Mimi Willoughby
13 Jun 2016
REPORT
This clinic is expensive and not personalized for each client. Also, our customer service experience was horrible on two consecutive occasions - mainly because the front desk acted as the vet expert ...
This clinic is expensive and not personalized for each client. Also, our customer service experience was horrible on two consecutive occasions - mainly because the front desk acted as the vet expert rather than having the vet call and talk to the client themselves.
We had expensive tests done on our pet, then never received a phone call back about the results (almost 2 weeks went by). When we called to talk to the vet about the results, the receptionist became extremely annoyed that we wanted to talk directly to the vet to discuss the test results.
We are extremely disappointed because we gave them ALL of our business i.e. prescription food and snacks, medication, medical appointments, etc.
Jared Kindred
9 Jun 2016
REPORT
Clinic does good work and staff are friendly, but they are extremely expensive. We were given an estimate on a routine surgery on our cat and the final cost was $350 over the estimate! It would be one...
Clinic does good work and staff are friendly, but they are extremely expensive. We were given an estimate on a routine surgery on our cat and the final cost was $350 over the estimate! It would be one thing if there had been unexpected problems, but from my understanding everything went as expected. Beware that the price they quote you is NOT what you will end up paying. Not even close actually.
Bunny Bruning
31 Oct 2015
REPORT
Dr Marv, Dr. B, and Dr. H are the greatest vets. They are good at what they do and love the animals. The techs are awesome as well. Louis is the bomb! Escapes to find us whenever we are there.
Ann Brenden
15 May 2015
REPORT
Love my vet (Dr. Kim Bollinger) and the great, kind staff there. Dr. B. is an excellent diagnostician, from cancer to corneal ulcers, and her care and caring is unmatched. Highly recommend.
Amy Ward
21 Mar 2015
REPORT
Our pets have been cared for by all the awesome vets here for 13 years. Great for pets of any age, but we have especially been grateful for the meticulous care of our senior pets.
Lindsay Marie
26 Nov 2014
REPORT
Excellent staff and doctors. Dr. Heyer has done great with my dogs from check-ups to shots and even during the sad times. You can truly tell they are passionate about what they do!
Sally D.
3 Sep 2014
REPORT
I wrote a long scathing review about 2 years ago when this vet about killed my dog & my review is magically gone! A teeth cleaning turned into a bs diagnosis & 2 years to live! My poor dog! I still fe...
I wrote a long scathing review about 2 years ago when this vet about killed my dog & my review is magically gone! A teeth cleaning turned into a bs diagnosis & 2 years to live! My poor dog! I still feel horrible I brought himHere. he's perfectly fine. Alive & well no thanks to these jerks. I did give them the opportunity to make it right. They ignored me & claimed 0 responsibility. There are lots of vets in Des Moines. Use someone else.
Stephanie Burrows
13 Jun 2014
REPORT
My "boys" love Dr. Kim and the staff at Metro Cat Hospital. I have been with them for over 12 years and they have helped me with aging animals and now my two HIGH maintenance boys.... allergies, heart...
My "boys" love Dr. Kim and the staff at Metro Cat Hospital. I have been with them for over 12 years and they have helped me with aging animals and now my two HIGH maintenance boys.... allergies, heart condition and they saved my youngest guys life when he was a kitten. All are happy and healthy. :)
deedeekaye
5 Mar 2012
REPORT
Please consider my story before using this vet clinic. I had been a customer for ~15 years and when the time came for us to say goodbye to our 15 year old cat, we knew. They watched me cry as I held h...
Please consider my story before using this vet clinic. I had been a customer for ~15 years and when the time came for us to say goodbye to our 15 year old cat, we knew. They watched me cry as I held her kitty paw and say goodbye. They then bad-mouthed us behind our backs. They lied about us not vaccinating, they lied about us not being up to date on vaccines, they lied about what is required by law vs. their clinic, and worst of all, they said we were not good animal parents and judged us. Please, take a moment and read my full story and you will understand why I can not ever, ever set foot in this clinic again. We think the world of our pets and to have them judge us and say we do not, is beyond hurtful. I am unable to paste my blog link in, but please google: ibebloggen letter writing you will then see my full story, including a letter to the vet himself.
Mozess01
9 Jul 2011
REPORT
We first heard about this clinic when my parents were looking for affordable pet care for relatively routine problems for their cats and dog. I went to them when my cat had a blocked ureter (very sero...
We first heard about this clinic when my parents were looking for affordable pet care for relatively routine problems for their cats and dog. I went to them when my cat had a blocked ureter (very serous) because they have a specialized ""cat hospital"" as part of their clinic. They took AMAZING care of him and were very sympathetic, pesonable and cooperative esp. when they found out I had had surgery the day before and we were strapped for cash. The vet techs were very kind and Dr Heyer was not only kind but very knowledgable and honest about our options for him. When he needed a serious and complex (but life-saving) surgery Dr Heyer and the techs personally called multiple clinics to find the best surgeon and price for us - their clinic is smaller than some and while they handle a wide range of conditions they are not an emergency or surgery clininc which is what we needed. Follow-up from Dr Heyer has been great - she seems to personally care about our cat and us - and I will DEFINITELY be taking our cat back to them in the future, their love of animals is behind everything they do and I wouldn't trust anyone else with our buddy's life!!
goodday096
13 Apr 2010
REPORT
My clinic couldn't get me in and my dog needed his vaccines, so I called this place. They got me in right away. Dr. Bollinger was wonderful and full of information. She knows her stuff. I decided to m...
My clinic couldn't get me in and my dog needed his vaccines, so I called this place. They got me in right away. Dr. Bollinger was wonderful and full of information. She knows her stuff. I decided to make this my new full time clinic, because not only was the staff great, but they have conveniant hours for after work and even on Sundays. You can tell they strive to meet your needs.
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Book an Appointment
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Please call
(515) 224-4368
FAQs
Where is Animal Care Clinic West And Metro Cat Hospital located?
Animal Care Clinic West And Metro Cat Hospital is located at 2900 University Ave Suite 340, NULL, West Des Moines,NULL 50266. It's easily accessible to pet owners in the West Des Moines area and surrounding communities.
What are the opening hours for Animal Care Clinic West And Metro Cat Hospital?
Animal Care Clinic West And Metro Cat Hospital is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at Animal Care Clinic West And Metro Cat Hospital?
You can book an appointment online with Animal Care Clinic West And Metro Cat Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Animal Care Clinic West And Metro Cat Hospital offer?
Animal Care Clinic West And Metro Cat Hospital in West Des Moines offers a range of veterinary services, including Boarding, Dental, Grooming, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Animal Care Clinic West And Metro Cat Hospital offer vaccinations for pets?
Yes, Animal Care Clinic West And Metro Cat Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their West Des Moines clinic.
Does Animal Care Clinic West And Metro Cat Hospital offer pet dental care?
Absolutely. Animal Care Clinic West And Metro Cat Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Animal Care Clinic West And Metro Cat Hospital?
Animal Care Clinic West And Metro Cat Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in West Des Moines.
Does Animal Care Clinic West And Metro Cat Hospital provide boarding or kennel services?
Yes, Animal Care Clinic West And Metro Cat Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Animal Care Clinic West And Metro Cat Hospital?
Animal Care Clinic West And Metro Cat Hospital provides spaying and neutering services for pets. Their veterinary team in West Des Moines has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
2900 University Ave Suite 340
West Des Moines Iowa 50266
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Animal Care Clinic West And Metro Cat Hospital
West Des Moines, Iowa
2900 University Ave Suite 340
West Des Moines Iowa 50266
General Info
Animal Care Clinic West and Metro Cat Hospital situated in West Des Moines interprets pet behavior as a language expressed through tail position stillness sound and pacing to serve households across Iowa. The initiation of exams does not occur through touch but through focus instead. Staff members observe intricate animal behaviors such as eye contact establishment along with breath patterns upon hearing voices and movement tendencies toward or away from motion. Care then unfolds in parts. The examination of a pet's skin, coat, and joints relies on the animal's anchoring movements and its tendencies to lean or stiffen. The emergence of trust initiates a sequence of internal reviews examining teeth abdomen and heart rhythm. Simultaneously, pet owners deliver contextual information about alterations in their daily patterns alongside the emergence of novel sounds to which their pets respond and the shifting timelines of walking and feeding routines. Animal Care Clinic West and Metro Cat Hospital delivers a range of services including initial life-stage assessments and diagnostic evaluations alongside energy balance techniques, oral health strategies, joint monitoring for age-related issues, and illness-specific mapping. The temporal parameters exhibit variation contingent upon behavioral patterns. Certain appointments progress rapidly due to distinct consent indicators. Certain movements extend gradually through distinct phases which allow the animal to comprehend each step. Pets have access to quiet areas and pause zones to recalibrate before proceeding. The focus of post-visit care revolves around household translation. Monitor sleep patterns while figuring out routine reintroduction and identifying silent cues like family withdrawal appetite loss or spatial guarding. Owners should monitor timing along with symptoms. At what time does restlessness appear? During which daily period do hesitations reach their maximum frequency? Through its services at Animal Care Clinic West and Metro Cat Hospital, the clinics assist families in West Des Moines and nearby Iowa regions by interpreting pet behavior as a continuous living signal that animals present through everyday pauses, nudges, and shifts.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Boarding
Dental
Grooming
Surgery
Vaccinations
Reviews
James Coombs
21 Apr 2018
Thought was a good place but lied to us about our dogs needing surgery that wasn't needed and over dosed our dogs on shots that were already given by the ARL. BEWARE!! Get a second opinion!
Tasha Cue
12 Apr 2018
This is my go to for my cat's specialized diet food. They always have it on hand, and when they don't, the staff is quick to find an alternative. (The one time was during the hurricane Harvey/Irma se...
This is my go to for my cat's specialized diet food. They always have it on hand, and when they don't, the staff is quick to find an alternative. (The one time was during the hurricane Harvey/Irma season, and they had JUST sent the food to the affected areas. Totally Understandable!) I was able to get an alternative and my baby was happy! They are part of the network of vets in the city and i have never had a bad appointment with them. The staff is always kind to the animals and make the appointments quick and easy. I have done yearly appointments for shots and dental with them. Love them!
Gayla Jones
4 Jan 2018
I have been going to Animal Care West for quite a few years, and it is there that I feel like I have an extended family! Kudos to the docs that work there, as they are the most caring, and knowledgabl...
I have been going to Animal Care West for quite a few years, and it is there that I feel like I have an extended family! Kudos to the docs that work there, as they are the most caring, and knowledgable folks I know, and TRUST! My Erie and Shadow, and also my previous dod, Harley who recently passed away, are treated like they are their own pets! I would not go anywhere else, and would certainly recommend them to anyone, and everyone!!! The vet techs, are just as amazing, and patient also...LOVE THEM ALL!
Lynn Graves
24 Jul 2017
Our dogs, Kaylee and Tucker, have been patients of Animal Care Clinic West for over 6 years. They are always well cared for and LOVED by all the staff and doctors. Dr. Bollinger does a wonderful job o...
Our dogs, Kaylee and Tucker, have been patients of Animal Care Clinic West for over 6 years. They are always well cared for and LOVED by all the staff and doctors. Dr. Bollinger does a wonderful job of talking us through any illness or issue with our dogs. She gives us options and does a great job talking in terms we understand.
Tim & Amber Bogardus
13 Jul 2017
They take care of Smores. They are an excellent staff and they always provide top notch care. They were so supportive when we had to put Bandit down after 17 years and Billie down after 15 years. They...
They take care of Smores. They are an excellent staff and they always provide top notch care. They were so supportive when we had to put Bandit down after 17 years and Billie down after 15 years. They made the very tough times a little bit easier. Trust your animal needs to the staff at Animal Care Clinic.
Ronald Price
3 Jul 2017
We have been using this vet since we had our first dog together. The staff at this location is always friendly. The care we recieve is always amazing. They probably aren't the cheapest in town but you...
We have been using this vet since we had our first dog together. The staff at this location is always friendly. The care we recieve is always amazing. They probably aren't the cheapest in town but you get what you pay for if you wanted the cheapest you probably wouldn't recieve the best care. We recently had to put down one of our dogs. The staff here cried with us and sent us a card signed by everyone telling us how sorry they were for our loss. It's great to have people that make you feel like more then just a number. People that make you feel like your pets matter to them too.
Matthew Roy
1 Jun 2017
Always takes great care of my dog. Very friendly staff.
Robert Levinstein
25 May 2017
Far more interested in running up your bill than your pet's health. In my experience, lots of unnecessary services and tests and no solutions.
Aida Fetic
7 Mar 2017
Waited 20 minutes in lobby to get helped. Made and appointment and nobody was there to help me. Once my cat got the help she needs it was very expensive. The staff is friendly but wait time in and emp...
Waited 20 minutes in lobby to get helped. Made and appointment and nobody was there to help me. Once my cat got the help she needs it was very expensive. The staff is friendly but wait time in and empty clinic was too much. Will be changing vets.
Diana St John Anderson
18 Jan 2017
Thank you all for your care and compassion! Anyone looking for health care or well check for their pet should check this clinic out. You won't be sorry! When our cat had health issues, they thoroug...
Thank you all for your care and compassion! Anyone looking for health care or well check for their pet should check this clinic out. You won't be sorry! When our cat had health issues, they thoroughly checked him out and found his problems. And when we lost him they handled him with care and respect. Thank you all so much!
Abs Wolfe
20 Nov 2016
The rooms are very clean they took care of my little doll perfectly! The staff are amazing! Very friendly atmosphere, quick service, pet friendly, they even have a side specifically for cats! VERY goo...
The rooms are very clean they took care of my little doll perfectly! The staff are amazing! Very friendly atmosphere, quick service, pet friendly, they even have a side specifically for cats! VERY good service! The cost is comparable to other vet places, but you can't put a price on good service! Thanks!
Charlotte Lozano
1 Oct 2016
I went to get my cats treated for fleas I am new at dealing with this the veterinarian was great very helpful and patient but Erin the vet tech was horrible very rude snotty didn't want to help us she...
I went to get my cats treated for fleas I am new at dealing with this the veterinarian was great very helpful and patient but Erin the vet tech was horrible very rude snotty didn't want to help us she made me feel dirty because I needed to have my kitty's treated she was unhelpful when paying my bill I spent 400 dollars there are treated terrible I will tell everyone I hope she doesn't treat others as badly as she did us
Gayla Suzzane Jones
24 Sep 2016
This is by far, the greatest group of Dr's and technicians, around! I just brought my baby, Harley, AKA Doodlebug, in to join all our other fur babies in doggie Heaven! My dog, my boyfriend and I, ha...
This is by far, the greatest group of Dr's and technicians, around! I just brought my baby, Harley, AKA Doodlebug, in to join all our other fur babies in doggie Heaven! My dog, my boyfriend and I, have always been handled with respect, and tenderness! I am so blessed to know them, and will never go anywhere else!
Brit Klinger
18 Sep 2016
I've only been to this vet a couple of times (once for vaccinations and once for an eye infection), but I can see how they've been able to continue providing long term service to many reviewers. I wou...
I've only been to this vet a couple of times (once for vaccinations and once for an eye infection), but I can see how they've been able to continue providing long term service to many reviewers. I would like to address the concern regarding the cost of this vet I saw mentioned in a few reviews. 1) You get what you pay for in most cases throughout life and 2) if you were to compare the prices of this vet with other vets in the WDM area, they're actually quite competitive (not to mention the extremely convenient hours they are available!). Maybe I've just been lucky, but I feel I've always been treated fairly and with respect at this clinic (which is saying a lot considering I woke up 10 minutes before the first visit and arrived a half-asleep disheveled mess!). I'm just saying, give them a call and see for yourself. My dog's regular vet is in a very small town I grew up in because I love the personalized feel and individualized care. I can honestly say I received the same treatment from these individuals and they haven't known me my whole life. So thank you to all of the employees of this vet clinic for taking the time to not only care for my pet, but for taking the time to make me feel confident in your desire to care for my pet.
Emily Eastridge
21 Aug 2016
Dr. Bollinger is so amazing. She's friendly, really cares about the pets, and has a lot of knowledge. She saved maybelle after she stopped breathing and I couldn't be more thankful. I love the clinic ...
Dr. Bollinger is so amazing. She's friendly, really cares about the pets, and has a lot of knowledge. She saved maybelle after she stopped breathing and I couldn't be more thankful. I love the clinic and everyone there and so does maybelle.
jmatsen2
3 Aug 2016
Animal Care Clinic West is great. We have taken our dogs there for over 3 years. Dr. Heyer is the best. She's always able to help with any of the problems our dogs have. She works late and weekends. W...
Animal Care Clinic West is great. We have taken our dogs there for over 3 years. Dr. Heyer is the best. She's always able to help with any of the problems our dogs have. She works late and weekends. Wouldn't trust any other vet.
Riley Montagne
23 Jun 2016
Dr. Heyer and her team provided excellent and passionate care to my dog. The entire team is very knowledgeable! I would not trust anyone else with my dog. Thank you for the awesome care!
Mimi Willoughby
13 Jun 2016
This clinic is expensive and not personalized for each client. Also, our customer service experience was horrible on two consecutive occasions - mainly because the front desk acted as the vet expert ...
This clinic is expensive and not personalized for each client. Also, our customer service experience was horrible on two consecutive occasions - mainly because the front desk acted as the vet expert rather than having the vet call and talk to the client themselves.
We had expensive tests done on our pet, then never received a phone call back about the results (almost 2 weeks went by). When we called to talk to the vet about the results, the receptionist became extremely annoyed that we wanted to talk directly to the vet to discuss the test results.
We are extremely disappointed because we gave them ALL of our business i.e. prescription food and snacks, medication, medical appointments, etc.
Jared Kindred
9 Jun 2016
Clinic does good work and staff are friendly, but they are extremely expensive. We were given an estimate on a routine surgery on our cat and the final cost was $350 over the estimate! It would be one...
Clinic does good work and staff are friendly, but they are extremely expensive. We were given an estimate on a routine surgery on our cat and the final cost was $350 over the estimate! It would be one thing if there had been unexpected problems, but from my understanding everything went as expected. Beware that the price they quote you is NOT what you will end up paying. Not even close actually.
Bunny Bruning
31 Oct 2015
Dr Marv, Dr. B, and Dr. H are the greatest vets. They are good at what they do and love the animals. The techs are awesome as well. Louis is the bomb! Escapes to find us whenever we are there.
Ann Brenden
15 May 2015
Love my vet (Dr. Kim Bollinger) and the great, kind staff there. Dr. B. is an excellent diagnostician, from cancer to corneal ulcers, and her care and caring is unmatched. Highly recommend.
Amy Ward
21 Mar 2015
Our pets have been cared for by all the awesome vets here for 13 years. Great for pets of any age, but we have especially been grateful for the meticulous care of our senior pets.
Lindsay Marie
26 Nov 2014
Excellent staff and doctors. Dr. Heyer has done great with my dogs from check-ups to shots and even during the sad times. You can truly tell they are passionate about what they do!
Sally D.
3 Sep 2014
I wrote a long scathing review about 2 years ago when this vet about killed my dog & my review is magically gone! A teeth cleaning turned into a bs diagnosis & 2 years to live! My poor dog! I still fe...
I wrote a long scathing review about 2 years ago when this vet about killed my dog & my review is magically gone! A teeth cleaning turned into a bs diagnosis & 2 years to live! My poor dog! I still feel horrible I brought himHere. he's perfectly fine. Alive & well no thanks to these jerks. I did give them the opportunity to make it right. They ignored me & claimed 0 responsibility. There are lots of vets in Des Moines. Use someone else.
Stephanie Burrows
13 Jun 2014
My "boys" love Dr. Kim and the staff at Metro Cat Hospital. I have been with them for over 12 years and they have helped me with aging animals and now my two HIGH maintenance boys.... allergies, heart...
My "boys" love Dr. Kim and the staff at Metro Cat Hospital. I have been with them for over 12 years and they have helped me with aging animals and now my two HIGH maintenance boys.... allergies, heart condition and they saved my youngest guys life when he was a kitten. All are happy and healthy. :)
deedeekaye
5 Mar 2012
Please consider my story before using this vet clinic. I had been a customer for ~15 years and when the time came for us to say goodbye to our 15 year old cat, we knew. They watched me cry as I held h...
Please consider my story before using this vet clinic. I had been a customer for ~15 years and when the time came for us to say goodbye to our 15 year old cat, we knew. They watched me cry as I held her kitty paw and say goodbye. They then bad-mouthed us behind our backs. They lied about us not vaccinating, they lied about us not being up to date on vaccines, they lied about what is required by law vs. their clinic, and worst of all, they said we were not good animal parents and judged us. Please, take a moment and read my full story and you will understand why I can not ever, ever set foot in this clinic again. We think the world of our pets and to have them judge us and say we do not, is beyond hurtful. I am unable to paste my blog link in, but please google: ibebloggen letter writing you will then see my full story, including a letter to the vet himself.
Mozess01
9 Jul 2011
We first heard about this clinic when my parents were looking for affordable pet care for relatively routine problems for their cats and dog. I went to them when my cat had a blocked ureter (very sero...
We first heard about this clinic when my parents were looking for affordable pet care for relatively routine problems for their cats and dog. I went to them when my cat had a blocked ureter (very serous) because they have a specialized ""cat hospital"" as part of their clinic. They took AMAZING care of him and were very sympathetic, pesonable and cooperative esp. when they found out I had had surgery the day before and we were strapped for cash. The vet techs were very kind and Dr Heyer was not only kind but very knowledgable and honest about our options for him. When he needed a serious and complex (but life-saving) surgery Dr Heyer and the techs personally called multiple clinics to find the best surgeon and price for us - their clinic is smaller than some and while they handle a wide range of conditions they are not an emergency or surgery clininc which is what we needed. Follow-up from Dr Heyer has been great - she seems to personally care about our cat and us - and I will DEFINITELY be taking our cat back to them in the future, their love of animals is behind everything they do and I wouldn't trust anyone else with our buddy's life!!
goodday096
13 Apr 2010
My clinic couldn't get me in and my dog needed his vaccines, so I called this place. They got me in right away. Dr. Bollinger was wonderful and full of information. She knows her stuff. I decided to m...
My clinic couldn't get me in and my dog needed his vaccines, so I called this place. They got me in right away. Dr. Bollinger was wonderful and full of information. She knows her stuff. I decided to make this my new full time clinic, because not only was the staff great, but they have conveniant hours for after work and even on Sundays. You can tell they strive to meet your needs.
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FAQs
Where is Animal Care Clinic West And Metro Cat Hospital located?
Animal Care Clinic West And Metro Cat Hospital is located at 2900 University Ave Suite 340, NULL, West Des Moines,NULL 50266. It's easily accessible to pet owners in the West Des Moines area and surrounding communities.
What are the opening hours for Animal Care Clinic West And Metro Cat Hospital?
Animal Care Clinic West And Metro Cat Hospital is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at Animal Care Clinic West And Metro Cat Hospital?
You can book an appointment online with Animal Care Clinic West And Metro Cat Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Animal Care Clinic West And Metro Cat Hospital offer?
Animal Care Clinic West And Metro Cat Hospital in West Des Moines offers a range of veterinary services, including Boarding, Dental, Grooming, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Animal Care Clinic West And Metro Cat Hospital offer vaccinations for pets?
Yes, Animal Care Clinic West And Metro Cat Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their West Des Moines clinic.
Does Animal Care Clinic West And Metro Cat Hospital offer pet dental care?
Absolutely. Animal Care Clinic West And Metro Cat Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Animal Care Clinic West And Metro Cat Hospital?
Animal Care Clinic West And Metro Cat Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in West Des Moines.
Does Animal Care Clinic West And Metro Cat Hospital provide boarding or kennel services?
Yes, Animal Care Clinic West And Metro Cat Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Animal Care Clinic West And Metro Cat Hospital?
Animal Care Clinic West And Metro Cat Hospital provides spaying and neutering services for pets. Their veterinary team in West Des Moines has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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