33 Reviews

Family Pet Veterinary Center

West Des Moines, Iowa
Reviews
Taylor Mills
16 Jul 2018
REPORT
Amazing staff, very nice and my dog absolutely loves them. They do a great job of distraction and giving love to keep them comfortable at all times!
Alexus Wiand
17 Dec 2017
REPORT
I started with my cat nala going there and loved them so i continued taking her and my puppy Sinatra. They have both had surgerys done there and came out amazingly:)
Amber Nigon
8 Dec 2017
REPORT
We've taken our pets here for several years and have always received great care. The staff and doctors are very friendly and genuinely care. Always upfront about costs and what happening with our pet... Read More
We've taken our pets here for several years and have always received great care. The staff and doctors are very friendly and genuinely care. Always upfront about costs and what happening with our pets. Thank you! Read Less
Ruth Kennedy
25 Oct 2017
REPORT
The staff were very loving and caring towards my furbaby. She has never been boarded in her life. I brought her in for a nail trim. Three days later she had kennel cough. I thought is was curious.
Marcie Meshek
8 Sep 2017
REPORT
You could not ask. For better care of your beloved pets. These people are kind and caring and love their work with animals. The doctors. The staff are exceptional. I feel safe knowing that they tr... Read More
You could not ask. For better care of your beloved pets. These people are kind and caring and love their work with animals. The doctors. The staff are exceptional. I feel safe knowing that they truly love and care for our pets. If you have not been there.i highly recommended them. I won't be going anywhere else. Read Less
Home grown Iowan KRL
4 Apr 2017
REPORT
Best vet around! We are so happy we changed to Family Pet Vet. I am so happy with their care. They are great to the whole family. They let my four year old listen to his dogs heartbeat. I could not as... Read More
Best vet around! We are so happy we changed to Family Pet Vet. I am so happy with their care. They are great to the whole family. They let my four year old listen to his dogs heartbeat. I could not ask for a nicer and caring place to take my dogs! I forgot add that they also sent me a homemade thank you card (though it looks very professional) and it is so cute and thoughtful. Read Less
Barry Hector
10 Mar 2017
REPORT
Our dog loves coming to Family Pet Veterinary Center! He is greeted by name each time we come in by both the vets and the staff.
Maggie Bowers
31 Jan 2017
REPORT
Everyone at Family Pet Veterinary Center was very kind and caring with my doggy, Hannah. They went into detail describing what was best for my dog and explained everything thoroughly.
Sarah Dancen
30 Dec 2016
REPORT
The staff at Family Pet Veterinary Center assisted us in making informed decisions for our pet's surgeries and were helpful in adequately explaining the recovery process.
Sammy J.
30 Dec 2016
REPORT
Family Pet Veterinary Center has great staff, great service, and I highly recommend them to anyone looking for a vet.
Claudia Keller
1 Dec 2016
REPORT
The staff at Family Pet Veterinary Center took wonderful care of my cat. They explained everything to me and answered all of my questions. It is clear that the staff loves working with animals.
Kelly P.
1 Dec 2016
REPORT
When we went in for our visit to Family Pet Veterinary Center, we were glad there was no wait. When we make an appointment we know we will be seen at that time.
Terri D.
4 Nov 2016
REPORT
Family Pet Veterinary Center has doctors and staff that are absolutely the best in town. My pets love it.
Heidi Brockert
19 Oct 2016
REPORT
This vet's negligence cost me a trip to the emergency vet to fix what he messed up. The ladies at the front desk were great but the tech was terrible. He wouldn't listen to me about my shepherd mix or... Read More
This vet's negligence cost me a trip to the emergency vet to fix what he messed up. The ladies at the front desk were great but the tech was terrible. He wouldn't listen to me about my shepherd mix or her history. Tried to tell me I had never properly vaccinated her when I had records from my vet in KC. Then the vet, Dr Tim, was the same way. I was very clear that my dog had a history of GI tract issues and that she had been on prescription food for it for years now. He prescribed her an allergy medicine for some itching she had been experiencing but never mentioned any side effects it might have. Less than two days later I had to rush her to the emergency vet for severe diarrhea and vomiting only to find out that a side effect of the medication he prescribed her is upsetting a GI tract and shouldn't be given to dogs who have a history of a sensitive GI tract. The next day I called this office to make a complaint to whoever owned the practice and received a phone call back from Dr Tim. All he had to say for himself was that it seemed like he "definitely dropped the ball communicating the side effects with me" and that he was sorry. I will never take my dog back to this place. I recommend anyone who does to make sure they specifically ask for any and all side effects of any medication prescribed to their animal because clearly that is not important information to these people to communicate up front.Read Less
Kim M.
12 Oct 2016
REPORT
Family Pet Veterinary Centers' staff were wonderful with both us and our new pocket puggle puppy.
Anne Boal
14 Sep 2016
REPORT
My little ladies receive excellent care from Dr. Jen and her associates. They have benefitted from well-pet exams, grooming and dentistry in the past two years. Family Pet offers one stop shopping f... Read More
My little ladies receive excellent care from Dr. Jen and her associates. They have benefitted from well-pet exams, grooming and dentistry in the past two years. Family Pet offers one stop shopping for us from special diets through medication and health maintenance needs. The staff is friendly and knowledgeable and Dr. Jen goes above and beyond to answer my questions about procedures, vaccinations and health issues. Highly recommended! Read Less
Susan Y.
28 Aug 2016
REPORT
The staff at Family Pet Veterinary Center is so wonderful, caring and knowledgeable with my all of my pets!
Maggie P.
6 Jul 2016
REPORT
The staff at Family Pet Veterinary Center took wonderful care of my cat. They explained everything to me.
Erica R.
8 May 2016
REPORT
The staff is knowledgeable and professional andI am confident that my little ladies receive the best possiblecare!
Hannah K.
14 Mar 2016
REPORT
The doctors and staff at Family Pet Vet have been very conscientious in the care of my pet. I would recommend them to anyone I know.
Heather J.
4 Feb 2016
REPORT
The staff at Family Pet have been very conscientious in the treatment of my pets. I would highly recommend them to anyone I know.
Dan P.
21 Dec 2015
REPORT
Dr. Jen and her team are incredible and kind and caring. They truly listen to you and are extremely knowledgeable and take the time to discuss treatment for your pets.
Vanya S.
18 Nov 2015
REPORT
When our dog became paralyzed through a back injury, Dr. Jen convinced us to treat her with acupuncture and laser treatments. She was able to heal and lead a normal life!
Tyanna C.
19 Oct 2015
REPORT
When I took my cat to Family pet Vet Center, they were able to clearly and qucikly diagnose what issues that she had without costing me a fortune. They are also so friendy, clean, and organized
Annie P.
28 Sep 2015
REPORT
I love the staff here at Family Pet Center. They are just very personable with both you and your pet. Thanks for being so great!
Cass L.
14 Aug 2015
REPORT
We have not had to worry about surprise fees when we come in. They are honest and fair with their pricing.
Chad D.
22 Jul 2015
REPORT
The doctors and staff here are very caring. All of them do a great job and make not only me comfortable, but also my pets!
Gino T.
16 Jun 2015
REPORT
Dr. Jenn does a great job. Very informative and willing to be patient. Highly recommend Family Pet Vet Center.
Jackie H.
16 Apr 2015
REPORT
The vet and vet techs at this office are wonderful. They are very attentive to your pets and their needs. They do a great job of getting us in and out which is also great because it puts less stress o... Read More
The vet and vet techs at this office are wonderful. They are very attentive to your pets and their needs. They do a great job of getting us in and out which is also great because it puts less stress on your pets as well. Read Less
Cathy T.
17 Oct 2014
REPORT
When we had to euthanize our dog, it was a very hard day for us. The experience was very sensitively handled by the staff at Family Pet Veterinary Center. Thank you!
Scott R.
9 Oct 2014
REPORT
I can't say enough about Dr. Jen and her entire staff at the Family Pet Veterinary Center. This is one of the best experiences in veterinary care that we have ever received. Thank you!
Barry L.
15 Jul 2014
REPORT
This place is a great place to go if your pets are having problems or need assistance. I highly recommend going here to visit Jen.
Sarah M.
1 Jul 2014
REPORT
When I took my dog here, Family Pet Vet took the time to research and take the correct tests in order to get the right results. They have done really fantastic work on my dog and I highly recommend an... Read More
When I took my dog here, Family Pet Vet took the time to research and take the correct tests in order to get the right results. They have done really fantastic work on my dog and I highly recommend anyone going here. Read Less
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Book an Appointment
Online booking unavailable
Please call
(515) 224-9747
1215 Prospect Avenue
West Des Moines Iowa 50265
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Family Pet Veterinary Center

West Des Moines, Iowa
(33)
1215 Prospect Avenue
West Des Moines Iowa 50265
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Taylor Mills
16 Jul 2018
REPORT
Amazing staff, very nice and my dog absolutely loves them. They do a great job of distraction and giving love to keep them comfortable at all times!
Alexus Wiand
17 Dec 2017
REPORT
I started with my cat nala going there and loved them so i continued taking her and my puppy Sinatra. They have both had surgerys done there and came out amazingly:)
Amber Nigon
8 Dec 2017
REPORT
We've taken our pets here for several years and have always received great care. The staff and doctors are very friendly and genuinely care. Always upfront about costs and what happening with our pet... Read More
We've taken our pets here for several years and have always received great care. The staff and doctors are very friendly and genuinely care. Always upfront about costs and what happening with our pets. Thank you! Read Less
Ruth Kennedy
25 Oct 2017
REPORT
The staff were very loving and caring towards my furbaby. She has never been boarded in her life. I brought her in for a nail trim. Three days later she had kennel cough. I thought is was curious.
Marcie Meshek
8 Sep 2017
REPORT
You could not ask. For better care of your beloved pets. These people are kind and caring and love their work with animals. The doctors. The staff are exceptional. I feel safe knowing that they tr... Read More
You could not ask. For better care of your beloved pets. These people are kind and caring and love their work with animals. The doctors. The staff are exceptional. I feel safe knowing that they truly love and care for our pets. If you have not been there.i highly recommended them. I won't be going anywhere else. Read Less
Home grown Iowan KRL
4 Apr 2017
REPORT
Best vet around! We are so happy we changed to Family Pet Vet. I am so happy with their care. They are great to the whole family. They let my four year old listen to his dogs heartbeat. I could not as... Read More
Best vet around! We are so happy we changed to Family Pet Vet. I am so happy with their care. They are great to the whole family. They let my four year old listen to his dogs heartbeat. I could not ask for a nicer and caring place to take my dogs! I forgot add that they also sent me a homemade thank you card (though it looks very professional) and it is so cute and thoughtful. Read Less
Barry Hector
10 Mar 2017
REPORT
Our dog loves coming to Family Pet Veterinary Center! He is greeted by name each time we come in by both the vets and the staff.
Maggie Bowers
31 Jan 2017
REPORT
Everyone at Family Pet Veterinary Center was very kind and caring with my doggy, Hannah. They went into detail describing what was best for my dog and explained everything thoroughly.
Sarah Dancen
30 Dec 2016
REPORT
The staff at Family Pet Veterinary Center assisted us in making informed decisions for our pet's surgeries and were helpful in adequately explaining the recovery process.
Sammy J.
30 Dec 2016
REPORT
Family Pet Veterinary Center has great staff, great service, and I highly recommend them to anyone looking for a vet.
Claudia Keller
1 Dec 2016
REPORT
The staff at Family Pet Veterinary Center took wonderful care of my cat. They explained everything to me and answered all of my questions. It is clear that the staff loves working with animals.
Kelly P.
1 Dec 2016
REPORT
When we went in for our visit to Family Pet Veterinary Center, we were glad there was no wait. When we make an appointment we know we will be seen at that time.
Terri D.
4 Nov 2016
REPORT
Family Pet Veterinary Center has doctors and staff that are absolutely the best in town. My pets love it.
Heidi Brockert
19 Oct 2016
REPORT
This vet's negligence cost me a trip to the emergency vet to fix what he messed up. The ladies at the front desk were great but the tech was terrible. He wouldn't listen to me about my shepherd mix or... Read More
This vet's negligence cost me a trip to the emergency vet to fix what he messed up. The ladies at the front desk were great but the tech was terrible. He wouldn't listen to me about my shepherd mix or her history. Tried to tell me I had never properly vaccinated her when I had records from my vet in KC. Then the vet, Dr Tim, was the same way. I was very clear that my dog had a history of GI tract issues and that she had been on prescription food for it for years now. He prescribed her an allergy medicine for some itching she had been experiencing but never mentioned any side effects it might have. Less than two days later I had to rush her to the emergency vet for severe diarrhea and vomiting only to find out that a side effect of the medication he prescribed her is upsetting a GI tract and shouldn't be given to dogs who have a history of a sensitive GI tract. The next day I called this office to make a complaint to whoever owned the practice and received a phone call back from Dr Tim. All he had to say for himself was that it seemed like he "definitely dropped the ball communicating the side effects with me" and that he was sorry. I will never take my dog back to this place. I recommend anyone who does to make sure they specifically ask for any and all side effects of any medication prescribed to their animal because clearly that is not important information to these people to communicate up front.Read Less
Kim M.
12 Oct 2016
REPORT
Family Pet Veterinary Centers' staff were wonderful with both us and our new pocket puggle puppy.
Anne Boal
14 Sep 2016
REPORT
My little ladies receive excellent care from Dr. Jen and her associates. They have benefitted from well-pet exams, grooming and dentistry in the past two years. Family Pet offers one stop shopping f... Read More
My little ladies receive excellent care from Dr. Jen and her associates. They have benefitted from well-pet exams, grooming and dentistry in the past two years. Family Pet offers one stop shopping for us from special diets through medication and health maintenance needs. The staff is friendly and knowledgeable and Dr. Jen goes above and beyond to answer my questions about procedures, vaccinations and health issues. Highly recommended! Read Less
Susan Y.
28 Aug 2016
REPORT
The staff at Family Pet Veterinary Center is so wonderful, caring and knowledgeable with my all of my pets!
Maggie P.
6 Jul 2016
REPORT
The staff at Family Pet Veterinary Center took wonderful care of my cat. They explained everything to me.
Erica R.
8 May 2016
REPORT
The staff is knowledgeable and professional andI am confident that my little ladies receive the best possiblecare!
Hannah K.
14 Mar 2016
REPORT
The doctors and staff at Family Pet Vet have been very conscientious in the care of my pet. I would recommend them to anyone I know.
Heather J.
4 Feb 2016
REPORT
The staff at Family Pet have been very conscientious in the treatment of my pets. I would highly recommend them to anyone I know.
Dan P.
21 Dec 2015
REPORT
Dr. Jen and her team are incredible and kind and caring. They truly listen to you and are extremely knowledgeable and take the time to discuss treatment for your pets.
Vanya S.
18 Nov 2015
REPORT
When our dog became paralyzed through a back injury, Dr. Jen convinced us to treat her with acupuncture and laser treatments. She was able to heal and lead a normal life!
Tyanna C.
19 Oct 2015
REPORT
When I took my cat to Family pet Vet Center, they were able to clearly and qucikly diagnose what issues that she had without costing me a fortune. They are also so friendy, clean, and organized
Annie P.
28 Sep 2015
REPORT
I love the staff here at Family Pet Center. They are just very personable with both you and your pet. Thanks for being so great!
Cass L.
14 Aug 2015
REPORT
We have not had to worry about surprise fees when we come in. They are honest and fair with their pricing.
Chad D.
22 Jul 2015
REPORT
The doctors and staff here are very caring. All of them do a great job and make not only me comfortable, but also my pets!
Gino T.
16 Jun 2015
REPORT
Dr. Jenn does a great job. Very informative and willing to be patient. Highly recommend Family Pet Vet Center.
Jackie H.
16 Apr 2015
REPORT
The vet and vet techs at this office are wonderful. They are very attentive to your pets and their needs. They do a great job of getting us in and out which is also great because it puts less stress o... Read More
The vet and vet techs at this office are wonderful. They are very attentive to your pets and their needs. They do a great job of getting us in and out which is also great because it puts less stress on your pets as well. Read Less
Cathy T.
17 Oct 2014
REPORT
When we had to euthanize our dog, it was a very hard day for us. The experience was very sensitively handled by the staff at Family Pet Veterinary Center. Thank you!
Scott R.
9 Oct 2014
REPORT
I can't say enough about Dr. Jen and her entire staff at the Family Pet Veterinary Center. This is one of the best experiences in veterinary care that we have ever received. Thank you!
Barry L.
15 Jul 2014
REPORT
This place is a great place to go if your pets are having problems or need assistance. I highly recommend going here to visit Jen.
Sarah M.
1 Jul 2014
REPORT
When I took my dog here, Family Pet Vet took the time to research and take the correct tests in order to get the right results. They have done really fantastic work on my dog and I highly recommend an... Read More
When I took my dog here, Family Pet Vet took the time to research and take the correct tests in order to get the right results. They have done really fantastic work on my dog and I highly recommend anyone going here. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know