I came in a little after 2 am because my dog Gracie was not eating, vomiting water when she drank and seemed to be in pain. After waiting a couple of hours for an answer and possible meds to give her..I was told after the blood work was done and the x-ray was done they could not find any issues. So I just paid $510 for absolutely Nothing! Its 4:16 am and I have to be at work at 6:30 am..I literally feel like I've just been robbed. Actually I just received the final bill and it was $601.77. Read Less

We took our sweet Hope in on a Saturday evening, and even though we had been told it was a few hour wait, the staff were incredibly caring and we were able to be seen much faster than they had said. Hope's health had been declining and we knew when we went in to Blue Pearl that the possibility of leaving with her was slim. They made an extremely difficult time a little easier, if that's at all possible when it comes to losing a pet. We were able to spend as much time as we wanted with Hope and being able to leave through a side door and not the front was extremely helpful. Read Less

My Jack Russell ate a tulip petal and after some research, I figured he would be okay. But being a hypochondriac even for my dog, I called Blue Pearl and asked to make sure. They asked their vet on staff and told me what I should look out for, but mostly reassured me that he would most likely be fine. Thanks for putting my mind at ease. Read Less

Our 15-year-old black lab had multiple seizures on a Sunday. He was not able to walk, vomiting, and in considerable pain. His health been declining quickly the past year and we knew that it was time. Unfortunately, our vet is not open on Sunday and they don’t have an emergency line. I called a company that does euthanasia in the home, but the vet was out of town. He recommended Blue Pearl. I am so glad he did. The staff was caring and compassionate. They made this very difficult time as easy as possible for myself and my children. I am beyond grateful for their patience, understanding, and compassion. Thank you for being there on a Sunday. Read Less

The staff was nice and they were open on a Sunday. Beyond that they didn't help my dog. They misdiagnosed, well really didn't diagnose it at all and sold us some medication that we are not using since we went to another vet for a proper diagnosis. I would understand if they had just said " I don't know what is wrong with your dog." Instead we spent a bunch of money for pretty much nothing. I am not a big fan of leaving a business a crappy review but we gave them an opportunity to try to make it right, they chose not to. I will add that I edited this review. I had initially said the staff was nice and that it was expensive. Then the dog continued to decline until we went to 2 other vets. Finally found one that knew what was wrong in about a minutes time. Read Less

This is my own experience and it will differ from others. I'm not going to talk about the front line workers because I didn't really interact with them. Are they expensive? Yes. BUT they are an emergency facility. You wouldn't complain about the price discrepancy between an ER and a standard clinic for people (or you shouldn't). They are expensive because they need to handle unique/fringe cases and do so at all hours. The doctors were clear and tempered our expectations but always provided us updates on our pet's health and kept us up to date on our financials. We've been there a couple of times, unfortunately. They delivered great service and worked with us as best they could while attending to our pet's needs. Read Less

The staff is so friendly and accommodating. Plus they will help you no matter what time it is, whether it's 4 in the afternoon or 4 in the morning. The fees are not as bad as other bad reviews would have you believe either. Very reasonable. Read Less

Worst vet ever! I don't know how these people sleep at night! They also have an HR Director because they receive so many bad reviews. Do your research and DON'T GO HERE...my dog was diagnosed with mammory gland tumors and they quoted me twelve THOUSAND dollars for treatment. When I got a second opinion, the vet quoted the SAME treatment for twelve HUNDRED dollars...it truly highway robbery...don't go there!! Read Less

Awful experience. First time pet owner and the receptionist laughed at a question I had over the phone when I was clearly in shock and completely traumatized (crying and disoriented) after my cat was attacked by a dog. I went in anyway because it was my understanding this was the only emergency vet service in the area (which its NOT!). I arrived at 11 pm and was charged an arm and a leg for the simplest of services. They released my cat the next morning (we left at 1 am and they told me if I wasn't there by 8 am, more charges would be incurred) and luckily, I took him to another vet for a second opinion, Dr. Spain, at Blue Valley Animal Hospital, who informed me that if I would have taken my cat home, 90% chance he would have died that night or soon after! He also let me know that what they charged me $1,400 for, would have been about $300 or $400 at BVAH! Veterinarian that assisted me was not the most helpful. She gave very confusing information and kept talking about the money. Yes, money is a factor, but not when its a matter of life or death! I wouldn't have taken him to receive medical care in the first place if I was too broke to let him live! I really don't know how these people sleep at night when they are aware of the kind of scam they are running. My cat stayed at BVAH for a week for the same price I paid BluePearl for 7 hours! They prey on your love for animals and rob you blind. At least provide love and care to the animals and animal owners if you are going to charge the fees you charge!!! No follow up phone call after we left, no concern, no nothing! I will NEVER take my animal to Blue Pearl again! Read Less

Our experience at Blue Pearl was excellent! My 12-year old beagle mix was diagnosed with cancer in her lip... we were referred to Blue Pearl after it returned from surgery with my usual vet. Dr. Millard was able to remove all of it and my dog came out of that 2nd surgery at just as lively as could be! There was virtually no down time for her, so their use of anesthesia is top notch. Doctor and staff were very comforting and professional! Read Less

We knew this was the only emergency vet in town and was scared to use it due to past bad reviews. However, they were actually amazing! Everyone was very nice and loving to our dog and the doctor was awesome! Really took the time to explain everything to us and made sure to let us ask as many questions as we wanted. I think most of the bad reviews are from people who really wanted to complain and are not that justified. I would highly recommend this place. It was our saving grace in time of need. Read Less

Took my cat in who was clearly VERY sick. They said they couldn't find anything wrong with him. They wanted $1400 to do blood work, x-rays, and to keep him overnight (it was about 6pm at that point). We couldn't afford it of course. Fast forward to the next morning and my cat dies on the way to the hospital. Please find an alternative for your pet. Don't let your kitty or any other animal suffer like mine did. Read Less

From the moment you walk in, you know your furbaby is going to be getting the best possible care. Thank-you Courtney, you are an amazing veterinary tech. You take the time to let our dog know he is safe and in cared about. Thank-you Dr. Kaese for your extensive exam of our furbaby. You took your time, you explained what you were doing , why you were doing it and explained the results wonderfully. I appreciate all of you and will be seeing you soon! I know we made the best decision choosing you Read Less

I'm giving it one star, but, please let me explain. The fault is mine, I was send there by my local vet for my dog's scan. It's my fault that I'm just the average Joe without a lot of money and therefore, I entered that building by mistake, I should be treated as though I was begging for free service and attempting to perform criminal activities. They did scan my dog as requested, and I did paid for it. They ensured that it was all well documented in my dog's scan report that I tried to obtain free service. The staffs all perform consistently well in treating me as unworthy to their impeccable establishment. Read Less

Absolutely a great experience. Our baby Toby swallowed a sewing needle. We get assisted right away when we got there. They have a sense of urgency and gave us a few options on how we would like to deal with the issue and that shows they care for both you and your pet. Needle taken out thru endoscopy and my husband and I were both relieved and thankful. We were able to take Toby home with us right after the procedure. Highly Recommended! Read Less

Kansas City is fortunate to have access to a facility staffed with boarded specialists in many areas. Yes, it is more expensive than a general practice, however they also have veterinarians in the building 24 hrs per day and have highly trained support staff that have higher salaries. Many reviews complained about the cost. It is a business- they still have to pay their staff, their doctors, their supply companies, their insurance etc. Does the grocery store give you groceries for free? Does your doctor provide care for free? Doed your mechanic fix your car for free? Read Less

This place is as top notch as it gets. My dog had emergency surgery and they were quick, thorough and beyond helpful to ease our minds. They were clear and straightforward with all of the information throughout the whole process. Post surgery I've called a lot and they are unbelievably helpful. Linda is amazing and is willing to listen to every concern, big or small. But really everyone there is that way. They never make you feel stupid for asking questions or making mistakes. Im just so thankful for them during this time! Read Less

We are SO very thankful for the staff, doctors, and vet techs who cared for our six-month old puppy. When we visited BluePearl, they were able to identify the issues she was having, explain the situation to us, share care recommendations, and provide a low-end and high-end estimate of her care cost. Murphy spent three days in the puppy icu receiving IV fluids and around the clock care. We were able to visit her and were comforted by the attention that she was receiving. They kept us up to date by calling after they ran tests, and we could even call in for an additional update if we wanted to. It was a very scary situation for us, but the BluePearl team helped to keep us at ease knowing that they truly knew what they were doing. We will always be appreciative for the care and love shown to Murphy and us during those three days. Thank you!!! Read Less

I went to Blue Pearl today for my sick cat because I could not wait until Monday when my regular vet was open. They were so friendly and got me in right away, there were a few others in the waiting room as well. I saw Dr. Kristen Holcomb-Wallace who was awesome. She explained everything to us before doing it and seemed to go above and beyond. My cat was in and out in an hour even with getting an ultrasound and multiple shots. The cost was reasonable and honestly not much more than my regular vet qouted me. Thank you so much Blue Pearl! Read Less

They have no compassion for your animal but do have passsion for your bank account! The prices are outrageous, no payment plan! They won't care for your animal till the money's in their hand! All they see is $$$$$$$$$$$$$$$$$$$$ not your pet! Read Less

I took my puppy to this hospital because he was experiencing breathing problems and ended up having pneumonia. The quote I received was 1,800.00 to leave him till the morning. I had no choice but to do it but could not help to think that this is plain dishonest.The dog received one dosage of antibiotics IV and stayed there overnight and for that I paid 1,800.00. If you can go somewhere else, do it! Read Less

This "Vet Hospital" is only for those who have alot of money. My 4 month old pug got into some antifreeze so we rushed him into the hospital (My Vet recomended them). When we got there they took him to the back to begin working on him while we filled out the paperwork. About 20 minutes later the Vet came out with an estimate of what it would cost. They wanted $1290-$1490 dollars to work on my dog. I advised them that I couldn't afford that so to bring me my dog. They then handed me a bill for $197 for just taking my dog to the back and making him throw up. I couldn't believe it. When I disputed this, the receptionist stated "Didn't they tell you how much it cost?" When I said no, she didn't really care. I would never take my animal back there again. I will either wait til the next day when my vet is open or try home remedies. Read Less