I'm amazed to be the first person to review this wonderful establishment, but nevertheless, pleased to do so. It's one way I can give back to a practice that has given so much to me and my animals ove... Read More
I'm amazed to be the first person to review this wonderful establishment, but nevertheless, pleased to do so. It's one way I can give back to a practice that has given so much to me and my animals over the years. In fact, I was initially referred to Mill Creek by a girlfriend of mine; she and I no longer speak and she doesn't go to Mill Creek anymore, but I feel like I got the better end of the deal anyway.I initially brought in my dog after a terrible experience at a local Banfield, where the veterinarian tried to pressure me to buy pet insurance and consent to a procedure I didn't believe my dog needed. I made an appointment to get a second opinion from Marty Gilmore, one of the veterinarians on staff at Mill Creek.Not only did Dr. Gilmore allay my fears about my dog needing surgery, he spent several minutes just talking to me, person to person. While many veterinarians seem to have lost the ability to converse with their clients' masters, Dr. Gilmore was incredibly warm and personable. He didn't rush, and answered every question I had thoroughly and honestly.Additionally, I never got the impression from Dr. Gilmore that he was counting the seconds to rush to his next patient. He made me feel like my time was valuable, and best of all, he was honest. He didn't knock my choice of flea preventative or make me buy Science Diet. He even went so far as to tell me that 1.800.PetMeds is completely trustworthy when I expressed some hesitation about affording my dog's medication. I had the same experience with the other vets as well.Although what's important is how a vet treats your furry friend, it's nice to feel counted and appreciated, too. I moved away from Kansas City several years ago, and when I recently accompanied a friend of mine to go see Dr. Gilmore with his own dog, I came along just to say hi. He immediately remembered me and my dog, and asked us all kinds of questions as to how we were doing, if we'd found a good vet, etc. Before I left, he even asked if there was anything I needed for my dog since I had him with me.In a nutshell, all three of the vets--Dr. Mears, Dr. Church and Dr. Gilmore especially--have an amazing ability to develop rapports with their canine clients and their owners. You are never treated like just a number, and if they are suggesting a product to you, you can trust it is because you really need it rather than because they want to make their distributors happy.My experience with Mill Creek and Dr. GIlmore in particularly has been so impressive, three members of my social circle have switched over to seeing him for their own canine companions. Read Less