Dr. Julie and the staff at this vet clinic are amazing. I had a cat with a closed swollen eye and called on Monday morning. Though they were booked they called me back to fit her in. Dr. Julie got a big piece of wood out of my cats eye with ease and care. Very professional and caring. I won't take my pets anywhere else!! I take my dog and 3 cats to them. They are affordable too to top it all off! Read Less

The receptionist on 4/23 in the morning was rude and unaccommodating. She made no attempt to communicate with the Dr. or squeeze us in despite the fact that we had an animal in a state of emergency. We waited an hour to be seen after we arrived and more than two hours after we called. She insisted on weighing our dog even though the dog was in too much pain to stand. We had a weight on file from less than a month ago and she refused to use it. It was clear she was not interested in the well being of our animal and only her "protocol." Is a shame we can't go back, as Dr. Julie was very kind. Read Less

Long story short, we are very grateful to Dr. Julie for all the help and caring she gave all our pets for the last several years. Our Yorkie got hurt from a fall and she didn't know how to help her because she couldn't walk or even hold her head up so she advised us to take her to K-State for an MRI. I felt like it would cost way more than we could afford, so I did some research and decided to try a holistic vet, which I told the staff at Ark Valley what I was doing because t...his holistic vet wanted to see the x-rays. After a couple laser and acupuncture treatments, she is not only walking but she's running. I still considered Dr. Julie our vet, and was just going to this holistic vet because after talking to them, they assured me they could help. It's been over 5 weeks since this happened, and Ark Valley hasn't even called to see how she's doing. The vet wanted us to keep an eye on her weight, she's only 2 1/2 lbs, so I went to Ark Valley to see if they could weigh Lily and I also thought they'd be interested to know how she's doing. Sad to say, I got a very cold reception. The girl at the desk seemed surprised that I came in and the other girl, that I thought loved Lily cause she always made over her, wouldn't even talk to me. She didn't even acknowledge Lily. I thought they'd at least say how happy they were that Lily was better, but nothing. Since they didn't ask what the holistic vet did to help her, on my own, I started telling them that they did acupuncture and she started walking the next day. The one girl didn't say anything and the other one just made a facial gesture, as to say "oh". I left there feeling really hurt and this one girl especially made me feel like I wasn't welcome back there. I don't know what they expected us to do. Dr Julie suggested I take her to K-State because she didn't have any ideas on how to help her. She thought she probably had neurological damage. I almost felt like this one girl was disappointed that another vet was able to help her instead of being happy for Lily. I felt I was being treated badly because I took her to another vet. What was I to do? She just layed there and couldn't even get up to potty. I was cleaning her up constantly. Again, I am very grateful to Dr. Julie for all she did for our pets in the past. I don't think Dr Julie was even there when I came in so I certainly don't fault her. See More Read Less

Had my dog boarded here. They mixed up the bordetella shot. My dog had been boarded in the past there, and didn't need another vaccine. Without contacting me, they went ahead and gave my dog an unnecessary vaccine. My dog isn't eating now, and I'm unhappy. I had to pay an extra 19.99 on top of the boarding fees. You can't charge for an unnecessary shot without contacting the owner of the animal. I'm very unhappy, and I probably will not be returning to Ark Valley in the future. Very poorly handled situation. Read Less

Dr. Julie actually cares about your animal! I've seen so many vets just do there job and not care but not Dr.Julie! My dogs hate going to the vet what dogs don't but when Dr. Julie comes in they lighten up and are so happy to see her! Read Less

I'm finally telling this story because it needs to be told. I trusted Dr. Julie with my pets and it was her poor decisions that resulted in my cat, Tiger's, untimely death a year ago. Tiger was an eight-year-old gray tabby. He was a loyal, protective, loving, guard cat who enjoyed chasing lasers and sitting in boxes. Early on when he was younger, we discovered he had feline urinary tract disorder. Not a big deal and completely livable. A year ago, he was experiencing a little... hair loss due to allergies. I took him in for his normal check up and rabies shot and Dr. Julie decided the best thing was to give him a steroid shot. Given his history, a steroid shot should NOT have been the first step, but I didn't know that. She should have started with having him take a Benadryl. If she would have taken this course, we later learned, he would more than likely still be alive. She saw him on a Friday and by Tuesday morning Tiger crossed over the rainbow bridge after putting up a fight at the Emergency Animal Hospital. Every single doctor that helped treat him to try to help him recover all disagreed with how Dr. Julie handled his case. Given his prior medical history, she should have been more cautious about giving him a steroid. It was unknown at the time that he had an enlarged heart and it couldn't handle the steroid. He suffered and died before he should have. I called the office a week after his passing to have my other cats file transferred to a vet that saw Tiger before transporting him to the Emergency Hospital. When on the phone, I talked to a rude front-desk person who acted like my cat's death was no big deal and said with a cheerful tone "Dr. Julie is one of the best." I'm sure there are other instances where she's done well and has built trust, but in our case, she let us down. I never heard anything else from Ark Valley or Dr. Julie. No apology or sympathy for Tiger's death. A simple "I'm sorry" would have meant something. Dr. Julie isn't clueless, but if you have a pet that has more complicated issues and needs more than just routine checkups, my advice is to practice extreme caution here. I could never trust her to treat any of our pets ever again. See More Read Less

Dr. Julie is a wonderful vet. She has taken such good care of my furbaby from day one! We are so thankful we found her. She has gone out of her way and bent over backwards taking care of my baby. Not only do Finnegan and I love Dr. Julie, we love her staff! They are just as amazing and caring as she is. When your pet is excited when he gets to the vet that says a lot! Thanks for all you have all done for us! We wouldnt go anywhere else! Read Less

Ihave been going here for several years, they are one of the best veterinarians I have experienced. Dr. Julie, really cares about your animals I have seen her to this time and again for myself and my family she goes the extra mile and doesn't charge the extra extra extra for it. She is affordable and compassionate Read Less

Dr. Julie has been incredibly kind as I'm going through a situation with my beloved 11-year-old cat. She's gone above and beyond to make sure that I'm able to have the advantage of getting Esme the best care. Care that I could never afford at a vet in Wichita. Dr. Julie works from her heart, from her love of animals. Period. It's incredibly rare - almost impossible - to find a vet (or any person) like that these days. I'll be very frank. I have the unfortunate distinction of being very UN-wealthy, and yet being particularly picky when it comes to care for my adored furry family members. With Dr. Julie, I don't have to compromise at all. That's a godsend for me. I highly recommend Dr. Julie and Ark Valley Animal Hospital. Read Less

Dr Julie is a great Dr! She is kind and I believe she works to take care of the animals because that is what is in her heart to do! Not because of her wallet like a lot of other vets in Wichita. However one of the girls at the front is just rude. Uncaring and sarcastic. I was not able to make an appointment that I had previously scheduled months in advance and my dog is in a lot of pain so I just asked if there was anything they could do sooner other so I didn't have to wait another 4 months. She treated me horrible when I said that. Gave me this it's your fault and there is nothing I can do tone of voice. She seemed annoyed with my request and hung up on me while I was still talking..... it was just unprofessional. I was asking for there help with my dog and my best friend to get him out of pain because that is there specialty. I wasn't demanding or mad because I understand it was my fault I couldn't make it. I simply asked if there was anything else they could do because he is in so much pain. I feel like she could have been more caring and more pleasant. This has just kinda ruined my experience there. Read Less

I can say nothing but good about this Animal Hospital and the doctor. They took very good care of my cat in his final days they are very caring and I would recommend this Animal Hospital to anybody and everybody anytime! The fees and pricing is nothing but the best I've seen for many years specially with the medication that I got for my cat Whoever says different is totally wrong because I got an examination and the medication for what I consider the price to be nothing. Read Less

Awesome Staff! Dr. Julie is the best. I have to drive from Wichita to see her but would make the trip from wherever I am to see her! My furbabies love her and I do too! She even cried with me when I had to put my senior down. I can't give her enough stars! Read Less

Dr Julie has been fabulous. I was ecstatic when I found her due to my dogs special needs. I had been to 4 vets previously that had no clue what to do with my dog and I was spent by the time I made it to her. Dr Julie solved it in one visit. She is friendly, compassionate, so very reasonably priced and her schedule is flexible. These appointments to vets can be dreaded appointments but I always look forward to going because she and her staff are so great. Read Less