Caring Hearts Vet Clinic

The best vet clinic in Wichita! Their passion for furry beings is clearly shown in their compassion, patience, love and knowledge. This amazing people saved our cat after we were told(in another vet clinic) that he had cancer and needed to be euthanized, when it was only a treatable skin condition. Our experience in this place was simply exceptional. We can not be thankful enough. Read Less

Caring hearts my butt! I had an 18 yr old pekangese mix. She got very sick and we decided it was time to help her to heaven. We are struggling right now with finances and we chose caring hearts cause they were inexpensive and we thought because of the name caring hearts our loved pet would be in good hands. I set the appt but I called several times to ask questions. Every time I called I hoped the man would answer. Never had to euthanize before and we were sick over it. The female secretary or whatever she is was an uncaring uncompassionate most nasty woman I've ever spoke to in my life. Mitsy was really suffering so I called to ask to get her in the next day "nope nothing available"so I asked for the day after "nope nothing available" so we took Mitsy to the hospital. Told them our story. They were appalled that caring hearts couldn't squeeze her in. They saw how Mitsy was suffering and the hospital gave her the most compassionate Euthanization and did it for free. They gave us a free casket. We were there 2 hours. That's how much time was spent with us. Caring hearts said 30 min. It was late in afternoon and I tried to get a hold of humane society for cremation but too late so I called caring hearts to see if they could get her picked up. The secretary said "you can't do this yourself" and was nasty and mean. So I asked to speak with someone else. I told her she was unbearable and has been. She laughed and put me on hold or hung up. I called back and spoke to a man who was caring and compassionate. He said to bring Mitsy but we decided not to because we wanted her remains to be treated with respect. I don't believe Mitsy Euthanization would have been peaceful and pain free at caring hearts due to the experience with the secretary. Well our baby is in heaven and God led us away from "caring hearts" to the hospital so mitsers would have the very best. Lesson learned about trying to go inexpensive. I sure didn't thing inexpensive would be thoughtless and un caring.I'm grateful I never took my Mitsy to caring hearts for vet care. Inexpensive means cheap for a reason. God bless anyone who ever had or has a bad experience with this woman. Maybe caring hearts would be good if the staff was compassionate to everyone. I hope who ever at caring hearts that reads this reprimands this woman so no one else experiences her bad day or bad attitude or completely uncaring heart. Read Less

I haven't actually scheduled an appointment for my new puppy yet. I called, to check on prices for the visit and the vaccines so I'd be sure to bring the correct amount of money; and the woman who answered the phone (who did not provide a name), was incredibly short with me. I was unable to finish any of my sentences, I was unable to completely ask my questions--she continued to cut me off, and speak over me while I was trying to get the information I needed. While the prices that I were given sound great (cheapest so far I've been told, out of 4 veterinary practices), I will not be taking my pup here. The lack of respect and professionalism over the telephone tells me the lack of both that we will receive in person is going to be worse. A real disappointment. Read Less

Since getting a new puppy I've made several visits to Caring Hearts for both routine check ups and a sick call and I have no complaints. The staff has been friendly and helpful, and I've never experienced a long wait. I'm vey pleased with the office. Read Less

My experience was not 100%, it was okay for beginning shots/exam. Did not continue due to taking my dog several times to get nails trimmed/physical and they cut his nails so short they bled and he seemed uncomfortable. Read Less

The staff at caring hearts are always so supportive. Yes they may get very busy at times but that's just a testament to their great care. Having your pet put down is one of the most difficult times but they are caring compassionate and take their time. The card you receive later with the paw print is always treasured because they are personal. Read Less

I've used Caring Hearts a few times and never had any issues with them taking care of my animals. However, I have had a couple frustrating encounters with the front desk staff and today was no different. I called to ask some questions about a visit I was wanting to schedule and the lady who answered was condescending and rude. She continually interrupted me and wouldn't give me direct answers to my questions. I am aware that this vet visit coming up is going to cost at least $300 and I plan to never go back to Caring Hearts based off her attitude. There are way too many good clinics around town that are more than happy to answer questions POLITELY. Read Less

Friendly, helpful staff. You are treated like family . Sometimes you have to wait , but they do their best with only one dr. It's worth the wait -- they truly care at Caring Hearts Affordable, excellent care !!!! Read Less

Nice place and wait time was short. My cat needed medicine for a sneeze. His sneeze went away but now he is throwing up and not eating as much. I might have to take him back soon. No pet insurance but prices are fair. Read Less

I love Caring Hearts. It is true that you sometimes have to wait- there is currently only one vet on staff- but I think they are worth the wait. They were amazing to me for my last dog, and the day that we had to put her down, they were so compassionate and kind. (RIP Sarah the Wonder Dog.) I will stay with Caring Hearts as long as we have pets. Read Less

I had a very bad experience with another vet office so I was very skeptical about taking my dog to any vet office and I could not find one that I liked. A family friend recommended Caring Hearts and she said that they were kind and very understanding and good with the animals and people. I went there and I was not disappointed! The staff were all very nice to my dog and I and they were very patient with him and they answered any and all questions I had. Their prices are very low and your wait time is not very long. I love this vet office, the staff and the doctors and I will definitely being going back to them for a very long time! :) Read Less

Had to wait 1 1/2 hours to see the vet even though I had an appointment. There was no apology for the wait. Several days later I received a phone call because they had forgotten to charge me for a $12 nail trim. They demanded that I give my credit card number over the phone or come in that day to pay. For their mistake! Again, no apology for the inconvenience. The office manager, or whatever she is, is always extremely rude. I will not be returning to Caring Hearts and would not recommend this clinic to anyone. Read Less

Yes you will have to wait and it may seem like forever, but when you get to see the Doctor, you're not rushed out.. your questions are answered your pets are loved and you're not pushed into buying expensive items that you can't afford and are not really interested in. So be prepared to wait, its worth it in the end! I have been going here for about 10 years or more. Read Less

Love all the people at Caring Hearts! They have given my babies exceptional care and attention every time we are there! Sadly we had to put to sleep one of my schnauzer babies a few years ago - Harley had spent quite a bit time there in her last couple weeks trying to get her better, and at the end they cried along with my husband and I - saddest day of my life to date. Very understanding and compassionate people especially towards those of us who truly consider our pets our children! Continually recommend Caring Hearts to others and will continue to go here forever! Read Less

I will never go to Caring Hearts again! Several different people here, including two of the doctors, lied to my face more than once about health concerns I had about my dog and put my dog at risk in the process. They also failed to educate themselves on proper nutrition. They are just in it for the money. NEVER AGAIN! Read Less

Caring Hearts has always taken excellent care of my dogs but they went above and beyond for a foster dog that hadn't even been in my care for 24 hours. Pixie was very malnourished when we got her and being fixed and fully vaccinated before she was released to the rescue put her frail body on over load. She spent 5 days with the amazing team at Caring Hearts. I was called every day by Dr. Lusk herself, not another member of the staff, with updates on her condition. Pixie is back home now and doing wonderfully! She would not have made it if she hadn't had the top notch care and compassion she received from Caring Hearts. I highly recommend them to anyone with a four legged family member. Read Less

I can not say enough positive things about Caring Hearts! Doc Fraizer and Doc Lusk have always been most kind and considerate to me and my dogs. Both take the time necessary to answer all my questions. I have a puppy who was quite scared receiving her shots, and Doc Fraizer was very patient and moved slow and gave her lots of treats with praise to make her feel more at ease. My puppy came into my home with worms (yuck!), but we were able to get them cleared up quickly with medication and during this process, I received multiple calls from the clinic checking to see how she was doing. They really care about their four legged patients! Read Less

Both are pets have been cared for and boarded here. The staff is extremely caring and knowledgable. All the vets and vet techs love when we show up with our girls and always make sure to say hi. Very gentle with the dogs through all the procedures they have been through. Read Less

I love Caring Hearts! I have been taking my dogs here for 2 years, and they've always been well taken care of. The prices here are reasonable, and you can tell they honestly want to help you.They recently remodeled, and the place looks amazing! Read Less