BEWARE!!!! KENNEL COUGH!!!!! CONTAGIOUS!!!! DO NOT TAKE YOUR DOGS HERE. I had my dogs boarded here while I was away on vacation and I had specific instructions for them to receive their annual shots w... Read More
BEWARE!!!! KENNEL COUGH!!!!! CONTAGIOUS!!!! DO NOT TAKE YOUR DOGS HERE. I had my dogs boarded here while I was away on vacation and I had specific instructions for them to receive their annual shots while I was gone (even though none of their shots were expired.) In addition to their annual shots, the vet clinic told me that they needed Bordetella every 6 months to be allowed to be boarded there to be extra safe. My dogs Bordetalla was still valid, and accepting their "Every 6 months" policy I agreed that it could be administered as well. I come home from vacation to find out my dogs did not receive the Bordetella or any of their shots I requested. Long story short, the technician in the back with the kenneled dogs makes the decisions for all animals without calling the owners, and saw that the shots weren't expired so my dogs did not receive anything, not even the Bordetella. SHE IGNORED THE PAPERWORK that the front desk filled out while I was at the counter. NO ONE CALLED ME to verify anything, they just didn't do it. I made a post on here, received a response, and a phone call from the doctor who seemed sincere and apologetic, changed my review, and now changing it again because..... Well, now my dog has KENNEL COUGH (and I have tons of videos of it!) I thought it was fair to give this vet office a chance to remedy the situation THAT THEY CREATED.... Dr. Young REFUSED to believe my dog had kennel cough and said it was a sore throat even though she and the tech were unable to see down my dogs throat (dog was unwilling.) I asked the doctor what the difference was between the two and she said, "I don't know." Are you kidding me????? They wanted to treat her for a sore throat but I asked how they knew she had a sore throat since they couldn't even see it. I said I was taking my dog to another doctor for a second opinion for kennel cough and then ALL THE SUDDEN the doctor said well it might be kennel cough, and that she didn't say it wasn't. Ahhh, there it is..... It MIGHT BE KENNEL COUGH. She was very threatened that I was going to take my dog elsewhere and told me the test to check for kennel cough was very expensive as the excuse not to do the test and my dog still have kennel cough... I told her I really don't care how expensive it is! How does she even know what I can afford? I then told them again, I was going somewhere else and I left. This place is an absolute JOKE and the doctor is uneducated and unprofessional. She can't even pull her pants up! Do not board your dog here unless you want them to be OVERLOOKED and to contact Bordetella. Kind of funny, I got a postcard in the mail from them postmarked for JUNE 12th that their Rabies shots were due and that I should schedule an appointment... GUESS WHAT, they were THERE and SUPPOSED to be receiving it!!!! This place looks nice on the outside and that's why I gave them a chance but I deeply regret it. My dog has never had kennel cough before but I called my previous vet office to tell them my dog might have kennel cough and because its SO CONTAGIOUS they won't even let me bring her into the building. They want her examined outside. Wow, this sure does sound SERIOUS.... I bet Scott Co. Vet clinic is super contaminated, and guess what... they don't really care. They'll just tell you that your pet doesn't have a cough, even though they are COUGHING in front of them.... I am so disappointed. Read Less