I have been bringing my cats to Dr. Spaulding for years. He is a very caring and kind man. My problem was with one of his employees by the name of CARLA. I have since been told it was Lori that said what she said. All I know was that I was talking to CARLA. Now unless CARLA handed Lori the phone in mid-conversation without telling me I would have no idea. A couple of weeks ago one of my cats had a cyst removed from under his eye. We were told that the stitches would dissolve and there would be no follow up care. We were also told that if the area should start draining to notify them. Last week the area started draining a clear liquid and it looked like his eye was getting infected. I called as I had been told to do and talked to CARLA. I asked her if I was going to be charged for an office visit since this pertained to my cat’s surgery. She said I probably would be. I told her I spent over $200 for the surgery so, why would I be charged for an office visit when this pertained to the surgery. Her response was to cut me off, raise her voice and very rudely say, “Ms. Money, do you want the appointment or not?” This was totally uncalled for and very unprofessional. For this reason, I will no longer do business with Harrodsburg Animal Hospital. If CARLA can treat a human being the way she did me, I can’t help but wonder how she treats my pets behind my back. I suggest CARLA find a new line of work, and I suggest that Dr. Spaulding keep closer tabs on his employees at the front desk to see how they are treating people A. Money Read Less