Seneca Animal Hospital

My wife and I have been using this veterinary clinic for a number of years.  It is in a very convenient location for people living in the Highlands or Hikes Point  and the staff is very friendly and helpful.  However, even if it wasn't so convenient we would keep going to this clinic.  When you enter the doors you can tell that the people who work there, both the vets and staff really care for animals.  They keep track of all the animals who use their services and are very affectionate and genuine in their interactions with the pets who come there.  Before coming to Seneca Animal Hospital I was very surprised to learn that there are clinics where the atmosphere is far more formal and businesslike, which is not what I want for this kind of a service.  The veterinary doctors are absolutely fantastic.  Every time we have come they have a great rapport with our animals, who are normally very wary of anyone they don't know.  They also do a thorough job and provide extremely useful advice, and give you the risks and benefits of any necessary medical course of action without being pushy or judgmental.  I can also personally attest to how well they perform, at least a minor, operation after we had to have a tooth extraction for one of our older cats.  She's super sweet, but suffers from hyperthyroidism and an enlarged heart.  We were worried about how well she would do under anesthesia and in the surgery, but the Vet Tech went through the procedure and answered all of our questions (as an aside they keep  a close eye on any animal they put under anesthesia and keep them at the hospital for at least 3 or 4 hours after the surgery to ensure that there are no complications which is a best practice).  The surgery was a complete success, but our cat had a few minor side affects from the procedure (I'm happy to report within 72 hours she was better than when she went in), after I called to make absolutely sure that it wasn't something I should be worried about, the veterinary doctor who conducted the surgery called me right back and explained what we should expect and when it might be an issue requiring a return trip. This kind of quick response was greatly appreciated and put my mind at ease.  Seneca Animal Hospital is one of the best veterinary clinics that I've ever used.  They are fantastic with our cats and have provided excellent care with a great deal of empathy and compassion.  I would unreservedly recommend them for anyone looking for veterinary clinic for their pet. Read Less

After having a so-so experience with our two female cats, we were looking for someplace better and a little less clinical. We found it in Seneca. Not only being close to our house (you understand if you travel with cats), our girls actually are ok with them, and they are so gentle with the girls.Our older cat had surgery yesterday and when we called to ask a question today, the surgeon himself called us back! They never pressure you to make a fast decision on treatment, provide lots of options (when they can), and make the whole experience much less traumatic on all of usAfter going for a couple of years now, I will definitely recommend the doctors at Seneca for anyone's fur baby! Read Less

A vet with a very personal touch. The staff there are caring and compassionate, and deeply knowledgeable. They call back to make sure that the issue you brought your pet in for has been corrected. There's a groomer next door that they will even take your pet to if you book the appointments back to back. Read Less

I've taken all 3 of my dogs to SAH and I've never been disappointed.  Almost everyone there seems to really like being there, and they always take great care of us.  When my oldest dog died, the day after I'd taken him in to be checked out (he died at the Jefferson Animal Hospital on a Sunday night - either liver or heart failure, not sure which since JAH stopped running their tests when he passed), I called to let SAH know - I was devastated and knew I couldn't handle getting a "reminder" card when he would have been due for shots.  Dr. Rhiney called me that Monday evening to express his shock and sympathy.  They also sent a card with some Forget-Me-Not seeds.  Their office isn't exactly convenient to my home (I pass 3 other vets to get there) but I wouldn't take my dogs anywhere else, unless I had no choice (emergency, etc.)  Dr. Greene is definitely my favorite and I know that I can always count on them to be honest, caring and as conservative as they can be (given any situation) when recommending/suggesting treatments. Read Less

This has been our famliy vet for about 30 years for over a dozen pets.  Vets are wonderful and very down to earth (Dr. Geene is a favorite) . Realistic view on treatment.  They understand there are financial limits.  All surgeries have gone well.  There is always a follow up call. Our pets have lived long, health lives with their help.  The prices seem fair but I have no interest in changing vets so I'm not sure. Read Less

I have been taking my sods and cats to Seneca Animal Hospital for many years. I love Drs. Greene and Viney for they treat my animals with such care. They do tests only if you want them, but have always taken care of their needs. They both talk about a variety of options. When I lost my dog ( large and 15 yrs old), I was touched by the caring note that Dr. Greene sent to me. More importantly, my animals feel comfortable at the office.My only concern has been a long wait at times. Read Less

BAD EXPERIENCE. Male, 9-yr-old healthy cat with urinary tract infection symptoms. Seen by Dr. Berlin (only works Wednesdays). Even tho my cat is obviously very healthy and I told the doctor he had a urinary tract infection with successful use of antibiotics over 3 yrs ago, she insisted on a series of expensive tests, $256.00. She refused my request to provide antibiotics and send him home to carefully watch for a day or two, increase treatment if necessary. Dr. Berlin did not detect an infection in the tests, she said she could only be sure if she sent a culture to a lab, for additional fee, of course. She saw a live flea in his fur, treated him for fleas and nothing else, charged me $256.00. I took my cat to the Shively Animal Clinic, they suspected a urinary tract infection, treated with antibiotics, both shot and pills, vitamin B, and prednisone, and he improved quickly, for $69.00. I contacted the owners of Seneca clinic, Drs. Green & Riney, and Dr. Berlin, explained the bad experience in detail, NO RESPONSE. I live close by and patronize local businesses, but regret Seneca Animal Hospital, don’t recommend them… they treated me as tho they need money! Read Less

I stumbled upon this vet when I first moved to Louisville, not knowing much about the area. It is pretty convenient on Taylorsville, near 264 and Bardstown Road, but not quite so hectic an area.My poor cat had eaten fleas and gotten worms after moving into my new apartment - it happens, but is always frustrating! I did have to pay for a full checkout since it was a new vet, even though I had just been to my one in MS the month before. Understandable. Pretty sure it was 50 for the exam and then 20-something for the pill and such. I had to work, and they allow drop off and pick up, which helped me a lot. My baby kitty wasn't too freaked out when I picked her up (she is a little timid outside the comforts of the house) and no more worms. She's been great since! Read Less