Pennyroyal Small and Exotic
Lexington, Kentucky
Reviews
Hayden Dye
1 Jul 2018
REPORT
Currently have a 1 year old banana ball python, and took him to be seen for a respiratory infection. They couldn't have been better. They are professional, caring and trustworthy for whatever kind of ...
Currently have a 1 year old banana ball python, and took him to be seen for a respiratory infection. They couldn't have been better. They are professional, caring and trustworthy for whatever kind of pet you have that needs care. All smiles here :)
Brandy Miller-Wood
29 May 2018
REPORT
I couldn't find another place in town to do a wellness check on my red eared sliders! They were amazing and gave my babies a clean bill of health, which was great news for a new and nervous turtle mom...
I couldn't find another place in town to do a wellness check on my red eared sliders! They were amazing and gave my babies a clean bill of health, which was great news for a new and nervous turtle momma! They also provided lots of tips and gave me a handout full of helpful information!
Stacie Gooch Taylor
25 May 2018
REPORT
Though the staff has provided medically effective care (why I rate it a 2) for both my rabbit and my puppy, I have rarely felt respected since my first visit. I have never left an appointment where I ...
Though the staff has provided medically effective care (why I rate it a 2) for both my rabbit and my puppy, I have rarely felt respected since my first visit. I have never left an appointment where I did not feel I was treated in a subtly condescending manner by some member of the staff at least once during the visit. Today, I took my 7 month old PUPPY, who has some anxiety issues and is currently undergoing the training *Pennyroyal recommended for her*, for a check up, and they treated her as a scary, aggressive danger because she whined and barked a couple times after being startled. (Not to mention, she was behaving a little better than she used to, so I'm not sure why she was treated worse.) When she was younger, they would at least try to speak to her sweetly in the lobby and give her treats, but they acted bothered by her and I overheard someone cautiously saying, "At first I didn't remember her...but then once I was trying to weigh her I did." This is of course after I had to put their muzzle on her (in the absence of any attempts to snap) for them to take her back for a test. She is a young puppy with a loud (albeit intimidating) bark who is still learning. I felt no compassion from the doctor or technicians, particularly later after my puppy had actually done great during treatment (in their own words), and one sweet assistant attempted to speak to my dog, but the front desk worker promptly said, "No!" as if to protect her from my puppy's wrath. She could not even see that my puppy was submissively looking at this assistant and sniffing toward her. I think this clinic does great with exotic animals, and provides sound medical advice, but I cannot continue to stress my dog or myself out by taking her there. If my rabbit becomes ill, he will return to Pennyroyal, but I'll be prepared to feel like a subpar pet parent as I always do each time we leave.
Jessica Ledford
12 Apr 2018
REPORT
Wonderful place! They have a lot of knowledge about guinea pigs and other exotic pets. Dr. Estill is the best and is always willing to work with me with the cost and explaining everything.
Kellie Farley
16 Mar 2018
REPORT
I have been to at least 7 vets over the course of 14 years due to moving around a lot, and this is by far the best. The staff is amazing, never rude, and always compassionate. They even call and check...
I have been to at least 7 vets over the course of 14 years due to moving around a lot, and this is by far the best. The staff is amazing, never rude, and always compassionate. They even call and check up on a pet if they've been in recently with an illness. I've lived here for 3 years and have had my first experiences with the loss of a pet. One just a few days ago. And they are so warm and sympathetic. I rarely have to wait very long for appointments, but if I do, sometimes you just have to be understanding that sometimes other patients need extra time. I cannot say enough about Penny Royal.
Lynn Garrison-Buck
28 Feb 2018
REPORT
Great staff. They take very Good care of my dogs. If something is not needed right away (shots, etc) they will let you know.
Amy Cory
15 Feb 2018
REPORT
I read a TON before I adopted my miniature potbelly pig, and a good aspect I looked at was where she could receive vet care like annual shots, spay when it was time etc...I picked Pennyroyal because i...
I read a TON before I adopted my miniature potbelly pig, and a good aspect I looked at was where she could receive vet care like annual shots, spay when it was time etc...I picked Pennyroyal because it was in a familiar area and shares the same name as my girl (Penelope aka Penny). I have never made a better decision! Dr. Lacki is incredible as a vet, a genuinely nice person, and sincerely gifted with animals. Pigs are notorious for not liking shots but Dr. Lacki handled them like a pro and complimented my pig baby the whole time to boot. Pennyroyal has a Facebook page where they share photos of their clients and make them feel special! Prices are fair and competitive with other clinics in the area. The staff are super friendly, patient, and knowledgeable. Sometimes it can be chaotic getting a nervous or sick animal to the vet but it has never been anything but quick and pleasant coming here. Besides exotic animals they also see regular dogs and cats. I have been seeing the same small animal vet in my hometown for 10+ years and thinking of switching to bring my dogs here instead. Happy and healthy piggy approved!
Crystal Collins
29 Nov 2017
REPORT
I was referred here by a local vet. I have an adorable cockatiel named J-Bird. I'm not exaggerating when I say she was at deaths door. I'm excited that my baby girl is getting back to her old self. Th...
I was referred here by a local vet. I have an adorable cockatiel named J-Bird. I'm not exaggerating when I say she was at deaths door. I'm excited that my baby girl is getting back to her old self. The staff here is absolutely amazing! The most compassionate and encouraging group women I've ever met. I can't praise them enough! Thank you again...❤️
Elena A.
10 Aug 2017
REPORT
Dr.Gravatte did an excellent job treating a life threatening condition of our elder cat...our Twister is still alive and doing well for his age. I would highly recommend this doctor to anyone who ca...
Dr.Gravatte did an excellent job treating a life threatening condition of our elder cat...our Twister is still alive and doing well for his age. I would highly recommend this doctor to anyone who cares for pets.
Cherlynn S.
18 Jul 2017
REPORT
You could not ask for better care for your furry loved one. The entire staff is amazing and they really care about your pet. We wouldn't go anywhere else!
skye clark
23 May 2017
REPORT
Such nice people. They treated my snakes dogs and rabbits.
joanne sykes
17 May 2017
REPORT
The staff is truly loving with your pets and Dr. Gravatte is the best! Reasonable and professional
Janet Vannatta
10 Mar 2017
REPORT
Had an emergency last night. Only contacts for emergencies wouldn't see my bird. Drove from Lexington to Richmond KY. The DR in Richmond said she doesnt work on birds and to see my Vet as soon as th...
Had an emergency last night. Only contacts for emergencies wouldn't see my bird. Drove from Lexington to Richmond KY. The DR in Richmond said she doesnt work on birds and to see my Vet as soon as they opened this morning due to my bird being critical . I was in parking lot when they opened and the staff acted annoyed that I was waiting. When I went inside the staff was rude and said there isn't any bird Dr's today. I asked if she could call someone because my bird is critical. She told me NO. She continued being given rude. I've went there for over 25 yrs and will never go back
Jess Minehardt
13 Feb 2017
REPORT
Dr. Lacki and Scott I believe his name was were amazing for my little Oakley's first vet visit! I will highly recommend them for anyone with a reptile!
Melinda Moore
11 Feb 2017
REPORT
Met Dr. Estill for the first time and am very impressed! Have had bunnies for years and just love Pennyroyal's Dr. Lacki, but Dr. Estill is also fabulous! Feel good about having two real bunny aficion...
Met Dr. Estill for the first time and am very impressed! Have had bunnies for years and just love Pennyroyal's Dr. Lacki, but Dr. Estill is also fabulous! Feel good about having two real bunny aficionados there now!
Becca Smyth
10 Feb 2017
REPORT
Dr. Lacki is an amazing vet. She truly cares about my bearded dragons. The staff are all friendly and welcoming. Highly recommended!!
Michael Newby
7 Feb 2017
REPORT
Very knowledgeable people. Very friendly handled my pets with great care.
Zack Klimper
28 Jan 2017
REPORT
The staff was great! I brought in my chinchilla and they took care of her immediately. They explained everything very clearly and showed genuine concern for her well being. I'm very happy I found them...
The staff was great! I brought in my chinchilla and they took care of her immediately. They explained everything very clearly and showed genuine concern for her well being. I'm very happy I found them.
sue N
14 Jan 2017
REPORT
Wonderful staff, very caring people. You and your exotic pet are important to them. I was throughly pleased with their service!
Amanda Shell
12 Jan 2017
REPORT
Took great care of my sweet hedgehog! Love Dr.Lacki and staff so much!
Katrina Delacroix Bidwell
2 Dec 2016
REPORT
I was able to get a same-day appointment for my parrot who was behaving unusually. Dr. Lacki, Megan, and the rest of the staff were wonderful with him and efficient. I felt very involved in the proces...
I was able to get a same-day appointment for my parrot who was behaving unusually. Dr. Lacki, Megan, and the rest of the staff were wonderful with him and efficient. I felt very involved in the process! As a (human) physician, I have high expectations when it comes to healthcare and they did not disappoint. I highly recommend them!
Hannah Elaine Hall
3 Sep 2016
REPORT
I LOVE Pennyroyal Small and Exotic Animal Hospital!!! If you are looking for a vets office, I HIGHLY recommend going here! Everyone there is very friendly, and they genuinely care for every animal and...
I LOVE Pennyroyal Small and Exotic Animal Hospital!!! If you are looking for a vets office, I HIGHLY recommend going here! Everyone there is very friendly, and they genuinely care for every animal and there family! Thank you to everyone there!
April Elizabeth Points
23 Aug 2016
REPORT
Dr Gravette has seen several of our pets over the years, both at Pennyroyal and in The Mobile Vet Waggin. He is a kind, caring & compassionate person and a wonderful & knowledgeable Veterinarian. His ...
Dr Gravette has seen several of our pets over the years, both at Pennyroyal and in The Mobile Vet Waggin. He is a kind, caring & compassionate person and a wonderful & knowledgeable Veterinarian. His staff are all kind and knowledgeable as well. I would not hesitate to recommend them to anyone in need of a great Veterinarian!
Aimee Evans
18 Jul 2016
REPORT
I took my rat in the other day. Dr. Lackey knew exactly what was wrong with him and how to treat him. I'm so glad that there's a vet in Lexington who can take care of animals other than dogs and cats!
Darrian Shorey
25 Jun 2016
REPORT
On call emergency Dr for my rabbit was extremely careless and rude. After convincing her that I was worried and could not do home remedies, she reluctantly agreed to "drive an hour to get there." She ...
On call emergency Dr for my rabbit was extremely careless and rude. After convincing her that I was worried and could not do home remedies, she reluctantly agreed to "drive an hour to get there." She said nothing to me for the first 10 minutes after parking her car and unlocking the office door. I had mentioned to her that my other rabbit had been neutered elsewhere due to lack of funds, when she stated "Well if you are going to use their services, you need to use their emergency services too- But quite frankly they don't have any." My baby rabbit died the next morning. Not saying it was her fault, but I definitely feel like she cared less. Which didn't help my grief.
Meagan
9 Jun 2016
REPORT
I have been many times with my birds. This is my go-to avian vet, but only one of their vets seems to know what they are talking about with the birds. The others handle my birds poorly, doesn't listen...
I have been many times with my birds. This is my go-to avian vet, but only one of their vets seems to know what they are talking about with the birds. The others handle my birds poorly, doesn't listen to me about their problems that they may or may not have, and is rude to me.
The one that is good is Padalecki or something around that. Always polite and has the best manners, VERY GOOD with my animals, and you can tell they payed attention in vet school and has a passion for what they are doing.
Andy Haskins
5 May 2016
REPORT
This place is truly a godsend. Dr. Lackey has taken a special interest with my family's beardie and is doing an amazing job. I would recommend her and the Pennyroyal Clinic to everyone I can. Their c...
This place is truly a godsend. Dr. Lackey has taken a special interest with my family's beardie and is doing an amazing job. I would recommend her and the Pennyroyal Clinic to everyone I can. Their compassion and will to want to save and treat every animal is above and beyond.
Hope F.
15 Apr 2016
REPORT
I run a rescue, so ive used this clinic dozens of times. The doctors can be moody, and I've seen all of them. If you have an emergency over the weekend...good luck getting help!!! You will not get a c...
I run a rescue, so ive used this clinic dozens of times. The doctors can be moody, and I've seen all of them. If you have an emergency over the weekend...good luck getting help!!! You will not get a call back. Not only that, their prices are insane compared to surrounding exotic and small animal vets. Please choose another location. I will not be using this one again unless it's an emergency, and my new one can't take me.
Kirsten Rickett Richardson
1 Jan 2016
REPORT
As someone who has owned several ferrets over the last 13 years, I've been to a lot of vet clinics across Kentucky trying to fit a good fit. I stopped looking after Pennyroyal! They worked very hard t...
As someone who has owned several ferrets over the last 13 years, I've been to a lot of vet clinics across Kentucky trying to fit a good fit. I stopped looking after Pennyroyal! They worked very hard to make my boy Archie comfortable in his final months and were behind us every step of the way as we gradually made the decision to help him cross the Rainbow Bridge. They have been great with my 8 year old ferret Suki who has just started to develop adrenal disease, and is otherwise in great health. They have also been great with my foxhound mix, who doesn't mind going going there at all! Great kennel service, too!
Tammy C.
6 Mar 2015
REPORT
They have a cat that will scratch children, be careful of a white cat with a black spot near it's nose!!!
W. Robert H.
21 Jul 2014
REPORT
Dr. Lacki and the entire staff are friendly, professional, informative and patient. At no time did I feel rushed and I very much appreciated the time Dr. Lacki spent explaining to this lay person the...
Dr. Lacki and the entire staff are friendly, professional, informative and patient. At no time did I feel rushed and I very much appreciated the time Dr. Lacki spent explaining to this lay person the nature of the problem.
blue t.
4 May 2011
REPORT
I've been bringing my dog here for over 2 years and have consistently been happy with the care. Dr. Gravatte in particular is top-notch. You can tell he really cares about your pet. Most importantly, ...
I've been bringing my dog here for over 2 years and have consistently been happy with the care. Dr. Gravatte in particular is top-notch. You can tell he really cares about your pet. Most importantly, I've never felt pressured or guilted into high-cost procedures.I recommend this place to all my pet-owning friends.
ducklady28
20 Jan 2008
REPORT
Drs. that take the time & care your beloved family pet needs.
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(859) 277-4315
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Pennyroyal Small and Exotic
Lexington, Kentucky
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Hayden Dye
1 Jul 2018
Currently have a 1 year old banana ball python, and took him to be seen for a respiratory infection. They couldn't have been better. They are professional, caring and trustworthy for whatever kind of ...
Currently have a 1 year old banana ball python, and took him to be seen for a respiratory infection. They couldn't have been better. They are professional, caring and trustworthy for whatever kind of pet you have that needs care. All smiles here :)
Brandy Miller-Wood
29 May 2018
I couldn't find another place in town to do a wellness check on my red eared sliders! They were amazing and gave my babies a clean bill of health, which was great news for a new and nervous turtle mom...
I couldn't find another place in town to do a wellness check on my red eared sliders! They were amazing and gave my babies a clean bill of health, which was great news for a new and nervous turtle momma! They also provided lots of tips and gave me a handout full of helpful information!
Stacie Gooch Taylor
25 May 2018
Though the staff has provided medically effective care (why I rate it a 2) for both my rabbit and my puppy, I have rarely felt respected since my first visit. I have never left an appointment where I ...
Though the staff has provided medically effective care (why I rate it a 2) for both my rabbit and my puppy, I have rarely felt respected since my first visit. I have never left an appointment where I did not feel I was treated in a subtly condescending manner by some member of the staff at least once during the visit. Today, I took my 7 month old PUPPY, who has some anxiety issues and is currently undergoing the training *Pennyroyal recommended for her*, for a check up, and they treated her as a scary, aggressive danger because she whined and barked a couple times after being startled. (Not to mention, she was behaving a little better than she used to, so I'm not sure why she was treated worse.) When she was younger, they would at least try to speak to her sweetly in the lobby and give her treats, but they acted bothered by her and I overheard someone cautiously saying, "At first I didn't remember her...but then once I was trying to weigh her I did." This is of course after I had to put their muzzle on her (in the absence of any attempts to snap) for them to take her back for a test. She is a young puppy with a loud (albeit intimidating) bark who is still learning. I felt no compassion from the doctor or technicians, particularly later after my puppy had actually done great during treatment (in their own words), and one sweet assistant attempted to speak to my dog, but the front desk worker promptly said, "No!" as if to protect her from my puppy's wrath. She could not even see that my puppy was submissively looking at this assistant and sniffing toward her. I think this clinic does great with exotic animals, and provides sound medical advice, but I cannot continue to stress my dog or myself out by taking her there. If my rabbit becomes ill, he will return to Pennyroyal, but I'll be prepared to feel like a subpar pet parent as I always do each time we leave.
Jessica Ledford
12 Apr 2018
Wonderful place! They have a lot of knowledge about guinea pigs and other exotic pets. Dr. Estill is the best and is always willing to work with me with the cost and explaining everything.
Kellie Farley
16 Mar 2018
I have been to at least 7 vets over the course of 14 years due to moving around a lot, and this is by far the best. The staff is amazing, never rude, and always compassionate. They even call and check...
I have been to at least 7 vets over the course of 14 years due to moving around a lot, and this is by far the best. The staff is amazing, never rude, and always compassionate. They even call and check up on a pet if they've been in recently with an illness. I've lived here for 3 years and have had my first experiences with the loss of a pet. One just a few days ago. And they are so warm and sympathetic. I rarely have to wait very long for appointments, but if I do, sometimes you just have to be understanding that sometimes other patients need extra time. I cannot say enough about Penny Royal.
Lynn Garrison-Buck
28 Feb 2018
Great staff. They take very Good care of my dogs. If something is not needed right away (shots, etc) they will let you know.
Amy Cory
15 Feb 2018
I read a TON before I adopted my miniature potbelly pig, and a good aspect I looked at was where she could receive vet care like annual shots, spay when it was time etc...I picked Pennyroyal because i...
I read a TON before I adopted my miniature potbelly pig, and a good aspect I looked at was where she could receive vet care like annual shots, spay when it was time etc...I picked Pennyroyal because it was in a familiar area and shares the same name as my girl (Penelope aka Penny). I have never made a better decision! Dr. Lacki is incredible as a vet, a genuinely nice person, and sincerely gifted with animals. Pigs are notorious for not liking shots but Dr. Lacki handled them like a pro and complimented my pig baby the whole time to boot. Pennyroyal has a Facebook page where they share photos of their clients and make them feel special! Prices are fair and competitive with other clinics in the area. The staff are super friendly, patient, and knowledgeable. Sometimes it can be chaotic getting a nervous or sick animal to the vet but it has never been anything but quick and pleasant coming here. Besides exotic animals they also see regular dogs and cats. I have been seeing the same small animal vet in my hometown for 10+ years and thinking of switching to bring my dogs here instead. Happy and healthy piggy approved!
Crystal Collins
29 Nov 2017
I was referred here by a local vet. I have an adorable cockatiel named J-Bird. I'm not exaggerating when I say she was at deaths door. I'm excited that my baby girl is getting back to her old self. Th...
I was referred here by a local vet. I have an adorable cockatiel named J-Bird. I'm not exaggerating when I say she was at deaths door. I'm excited that my baby girl is getting back to her old self. The staff here is absolutely amazing! The most compassionate and encouraging group women I've ever met. I can't praise them enough! Thank you again...❤️
Elena A.
10 Aug 2017
Dr.Gravatte did an excellent job treating a life threatening condition of our elder cat...our Twister is still alive and doing well for his age. I would highly recommend this doctor to anyone who ca...
Dr.Gravatte did an excellent job treating a life threatening condition of our elder cat...our Twister is still alive and doing well for his age. I would highly recommend this doctor to anyone who cares for pets.
Cherlynn S.
18 Jul 2017
You could not ask for better care for your furry loved one. The entire staff is amazing and they really care about your pet. We wouldn't go anywhere else!
skye clark
23 May 2017
Such nice people. They treated my snakes dogs and rabbits.
joanne sykes
17 May 2017
The staff is truly loving with your pets and Dr. Gravatte is the best! Reasonable and professional
Janet Vannatta
10 Mar 2017
Had an emergency last night. Only contacts for emergencies wouldn't see my bird. Drove from Lexington to Richmond KY. The DR in Richmond said she doesnt work on birds and to see my Vet as soon as th...
Had an emergency last night. Only contacts for emergencies wouldn't see my bird. Drove from Lexington to Richmond KY. The DR in Richmond said she doesnt work on birds and to see my Vet as soon as they opened this morning due to my bird being critical . I was in parking lot when they opened and the staff acted annoyed that I was waiting. When I went inside the staff was rude and said there isn't any bird Dr's today. I asked if she could call someone because my bird is critical. She told me NO. She continued being given rude. I've went there for over 25 yrs and will never go back
Jess Minehardt
13 Feb 2017
Dr. Lacki and Scott I believe his name was were amazing for my little Oakley's first vet visit! I will highly recommend them for anyone with a reptile!
Melinda Moore
11 Feb 2017
Met Dr. Estill for the first time and am very impressed! Have had bunnies for years and just love Pennyroyal's Dr. Lacki, but Dr. Estill is also fabulous! Feel good about having two real bunny aficion...
Met Dr. Estill for the first time and am very impressed! Have had bunnies for years and just love Pennyroyal's Dr. Lacki, but Dr. Estill is also fabulous! Feel good about having two real bunny aficionados there now!
Becca Smyth
10 Feb 2017
Dr. Lacki is an amazing vet. She truly cares about my bearded dragons. The staff are all friendly and welcoming. Highly recommended!!
Michael Newby
7 Feb 2017
Very knowledgeable people. Very friendly handled my pets with great care.
Zack Klimper
28 Jan 2017
The staff was great! I brought in my chinchilla and they took care of her immediately. They explained everything very clearly and showed genuine concern for her well being. I'm very happy I found them...
The staff was great! I brought in my chinchilla and they took care of her immediately. They explained everything very clearly and showed genuine concern for her well being. I'm very happy I found them.
sue N
14 Jan 2017
Wonderful staff, very caring people. You and your exotic pet are important to them. I was throughly pleased with their service!
Amanda Shell
12 Jan 2017
Took great care of my sweet hedgehog! Love Dr.Lacki and staff so much!
Katrina Delacroix Bidwell
2 Dec 2016
I was able to get a same-day appointment for my parrot who was behaving unusually. Dr. Lacki, Megan, and the rest of the staff were wonderful with him and efficient. I felt very involved in the proces...
I was able to get a same-day appointment for my parrot who was behaving unusually. Dr. Lacki, Megan, and the rest of the staff were wonderful with him and efficient. I felt very involved in the process! As a (human) physician, I have high expectations when it comes to healthcare and they did not disappoint. I highly recommend them!
Hannah Elaine Hall
3 Sep 2016
I LOVE Pennyroyal Small and Exotic Animal Hospital!!! If you are looking for a vets office, I HIGHLY recommend going here! Everyone there is very friendly, and they genuinely care for every animal and...
I LOVE Pennyroyal Small and Exotic Animal Hospital!!! If you are looking for a vets office, I HIGHLY recommend going here! Everyone there is very friendly, and they genuinely care for every animal and there family! Thank you to everyone there!
April Elizabeth Points
23 Aug 2016
Dr Gravette has seen several of our pets over the years, both at Pennyroyal and in The Mobile Vet Waggin. He is a kind, caring & compassionate person and a wonderful & knowledgeable Veterinarian. His ...
Dr Gravette has seen several of our pets over the years, both at Pennyroyal and in The Mobile Vet Waggin. He is a kind, caring & compassionate person and a wonderful & knowledgeable Veterinarian. His staff are all kind and knowledgeable as well. I would not hesitate to recommend them to anyone in need of a great Veterinarian!
Aimee Evans
18 Jul 2016
I took my rat in the other day. Dr. Lackey knew exactly what was wrong with him and how to treat him. I'm so glad that there's a vet in Lexington who can take care of animals other than dogs and cats!
Darrian Shorey
25 Jun 2016
On call emergency Dr for my rabbit was extremely careless and rude. After convincing her that I was worried and could not do home remedies, she reluctantly agreed to "drive an hour to get there." She ...
On call emergency Dr for my rabbit was extremely careless and rude. After convincing her that I was worried and could not do home remedies, she reluctantly agreed to "drive an hour to get there." She said nothing to me for the first 10 minutes after parking her car and unlocking the office door. I had mentioned to her that my other rabbit had been neutered elsewhere due to lack of funds, when she stated "Well if you are going to use their services, you need to use their emergency services too- But quite frankly they don't have any." My baby rabbit died the next morning. Not saying it was her fault, but I definitely feel like she cared less. Which didn't help my grief.
Meagan
9 Jun 2016
I have been many times with my birds. This is my go-to avian vet, but only one of their vets seems to know what they are talking about with the birds. The others handle my birds poorly, doesn't listen...
I have been many times with my birds. This is my go-to avian vet, but only one of their vets seems to know what they are talking about with the birds. The others handle my birds poorly, doesn't listen to me about their problems that they may or may not have, and is rude to me.
The one that is good is Padalecki or something around that. Always polite and has the best manners, VERY GOOD with my animals, and you can tell they payed attention in vet school and has a passion for what they are doing.
Andy Haskins
5 May 2016
This place is truly a godsend. Dr. Lackey has taken a special interest with my family's beardie and is doing an amazing job. I would recommend her and the Pennyroyal Clinic to everyone I can. Their c...
This place is truly a godsend. Dr. Lackey has taken a special interest with my family's beardie and is doing an amazing job. I would recommend her and the Pennyroyal Clinic to everyone I can. Their compassion and will to want to save and treat every animal is above and beyond.
Hope F.
15 Apr 2016
I run a rescue, so ive used this clinic dozens of times. The doctors can be moody, and I've seen all of them. If you have an emergency over the weekend...good luck getting help!!! You will not get a c...
I run a rescue, so ive used this clinic dozens of times. The doctors can be moody, and I've seen all of them. If you have an emergency over the weekend...good luck getting help!!! You will not get a call back. Not only that, their prices are insane compared to surrounding exotic and small animal vets. Please choose another location. I will not be using this one again unless it's an emergency, and my new one can't take me.
Kirsten Rickett Richardson
1 Jan 2016
As someone who has owned several ferrets over the last 13 years, I've been to a lot of vet clinics across Kentucky trying to fit a good fit. I stopped looking after Pennyroyal! They worked very hard t...
As someone who has owned several ferrets over the last 13 years, I've been to a lot of vet clinics across Kentucky trying to fit a good fit. I stopped looking after Pennyroyal! They worked very hard to make my boy Archie comfortable in his final months and were behind us every step of the way as we gradually made the decision to help him cross the Rainbow Bridge. They have been great with my 8 year old ferret Suki who has just started to develop adrenal disease, and is otherwise in great health. They have also been great with my foxhound mix, who doesn't mind going going there at all! Great kennel service, too!
Tammy C.
6 Mar 2015
They have a cat that will scratch children, be careful of a white cat with a black spot near it's nose!!!
W. Robert H.
21 Jul 2014
Dr. Lacki and the entire staff are friendly, professional, informative and patient. At no time did I feel rushed and I very much appreciated the time Dr. Lacki spent explaining to this lay person the...
Dr. Lacki and the entire staff are friendly, professional, informative and patient. At no time did I feel rushed and I very much appreciated the time Dr. Lacki spent explaining to this lay person the nature of the problem.
blue t.
4 May 2011
I've been bringing my dog here for over 2 years and have consistently been happy with the care. Dr. Gravatte in particular is top-notch. You can tell he really cares about your pet. Most importantly, ...
I've been bringing my dog here for over 2 years and have consistently been happy with the care. Dr. Gravatte in particular is top-notch. You can tell he really cares about your pet. Most importantly, I've never felt pressured or guilted into high-cost procedures.I recommend this place to all my pet-owning friends.
ducklady28
20 Jan 2008
Drs. that take the time & care your beloved family pet needs.
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