The staff here is absolutely amazing they took great care of our Twinkee who went in for surgery today. Dr. Kerri Wynn is the most amazing and compassionate Vet we have ever encountered!!!! Thank you soo much for caring so much for our family. Read Less

Great experience! Very professional and courteous. I had no appointment and walked in on a Saturday early morning and was seen and taken care of promptly. Staff are amazing and understanding and my all around experience was outstanding. Read Less

I can't recommend them enough! In all my many years of dog ownership, I have never had such wonderful veterinary care. They helped extend the life and the quality of life of my previous dog. They did such a wonderful job that after he passed away, I brought them homemade cookies to thank them! I have another dog now under their care, and she has had multiple issues that required special veterinary care. After every visit, they call us after a couple of days to check on our dog and make sure that she is responding well to her treatment. We have even had family come to Lexington from the west coast to take their dog here for surgery (and of course, they did a great job on that surgery, too!) My family has said that if we ever move away from Lexington, the thing we will miss most is our veterinarian! Read Less

I currently have 4 beagles (all rescue) that our part of our family. Dr. Kevin Smith has been our vet and treated every one of them for 11+ years. My latest beagle that I rescued 3 months ago Merlot has multiple health issues. Dr. Smith has been very aggressive in her treatment and calls me every other day including the weekends to check on her progress, and when he is busy Dr. Holaday will call to check in also. I couldn't ask for a more professional and passionate vet. I am very lucky to have him in our family. Read Less

Maddie and I are so excited that we have a new family and it's the staff at Richmond Road Veterinary Clinic. Our first time there was this past Saturday and from the moment we walked in, we had never felt so welcome. They made Maddie feel so special by posting her name on the board and she was front and center! Our vet, Dr. Zu even called us the next day to check on Maddie. This staff and this operation is very special and I will recommend them to everyone i know! We love Richmond Road Veterinary Clinic! Read Less

Staff and Dr. Smith are the best! We recently had both our dogs neutered and spayed and they were great. I felt totally confident they would completely care for our dogs. Dr. Smith was available for several follow up calls during office hours and after office hours to answer questions. He also called us to make sure the dogs were doing alright. I would highly recommend Richmond Road Veterinary Clinic! Read Less

Fabulous! The staff is friendly and the vet's take the time to really give your pet a thorough exam and explain everything in detail to you. They are also mindful of cost. If you are planning a procedure (like a teeth cleaning, etc.), they print out a detailed estimate so you won't be shocked by the charges. I recommend you bring your pets here for care! Read Less

They're awesome. Sabo is terrified of the vets and most vets are scared of big dogs. They worked with him. They didn't have me tackle him or hold him down. He was much happier here than at Sheabel. They're also really accommodating. Their only downside is that their vets went to someplace called "Auburn." I wasn't aware there was a school there. What do the Auburn Tigers and Billy Graham have in common? They both can make 75,000 people stand up and yell 'Jesus Christ.' Read Less

We had a emergency and couldn't get to our vet a few hours away. I called a few places and no one would get us in. I called Richmond Road Veterinary and they immediately got us in. They took care of Crockett and they where so kind. We've since decided to make them our vets. Our vet is super sweet he goes over any questions that we have. They haven't had any problems getting us in and have been very helpful. I know that when we take Crockett to the vet he is getting taken care of. Also for a couple just starting out we are really happy that we can afford the visits. I'm glad I found Richmond road veterinary. They will take awesome care of your fur babies. Read Less

Richmond Road Vet Clinic is a great facility.  They have taken the best care of my dogs.  I'll always take my fur babies to them.  They are very caring not only to the animals but also the owners.  My 17 year old Pomeranian, Cocoa, passed away at home.  It happened at 5:24 am on November 14, 2016.  When the clinic opened at 7:00 am, I was there with my Cocoa.  They were very kind and supportive.  They placed me in a room with my fur baby so I could spend private time with her.  I could stay as long as I needed to say goodbye.  The clinic took care of Cocoa with dignity. Read Less

Extremely impressed with this clinic! Most importantly, the doctors have shown me that they practice with the health and well being of my dog as their number one priority. The staff is very responsive and friendly. The online portal makes so many things more convenient. This is a great place to be a part of! Read Less

My groomer recommended Richmond Road Veterinary Clinic when I was unhappy with the vets in my town. I have been very happy. My dogs are older and developing a variety of health issues. Dr. Holaday is great!! She calls me to check on my pets after sick visits. This is something my own doctors rarely do. I will definitely continue to take my pets to see Dr Holaday!! Read Less

This is the best veterinary care location in Lexington. The entire staff is very caring and professional and goes the extra mile in making my dog feel at ease and keeps her--and me--healthy. I have recommended the practice to all of my pet-owner friends. They are terrific! Read Less

I have been using Richmond Road Veterinary for many years and give them a 10 star rating. Dr Smith and Dr Holiday, along with all the staff are so caring and compassionate which makes me feel like they are part of my family. I do believe they take better care of my dogs than I have ever received for myself with my doctors. You would be doing your pets a big service if you go to RR Veterinary Clinic. Read Less

We recently moved to Lexington KY from Philadelphia PA, and were anxious about finding a new veterinarian for our two fur babies! Luckily someone recommended Richmond Road Vet Clinic and we met with Dr Holaday. The entire staff has been wonderful and Dr Holaday went above and beyond to treat our dog when he began to get sick. So glad we found a place that loves our dogs as much as we do! Read Less

WOW! LOVED this place! The ENTIRE staff was BEYOND welcoming to my anxious, nervous dog Finn who isn't fond of the vets office at all! Dr. Smith truly took the time to get to know my dog and make us feel like not just a number but part of a great family! Def excited to have an established place I can now bring my boy for any of his needs! Thank you again! You guys truly are SO caring and when it comes down to it that's what we all want......someone who will love you pet like they were your own! And you did just that! Read Less

So happy to have changed veterinarians to Drs. Smith and Holaday about two years ago. They are very good diagnosticians, and treat my dogs with such kindness. They are never too preoccupied to answer any questions. I can't say enough positive things for the technicians and office staff! I know my precious animals are getting the best of care! Thank you all so much for your compassion and love of animals! Read Less

I took my 7 month old pup Cash here today for a routine check-up. I called this morning not expecting to be seen so soon. They got him an appointment and seen in 30 minutes from my phone call. Dr. Holaday, Alex, Bre, and all of the staff were so warm, welcoming, compassionate and understand! I'm a new dog mom and had a lot of questions. They truly took the time to answer all of them and genuinely cared about the things I asked, but also were so amazing with Cash! Hands down, I recommend these folks at Richmond Road Veterinary Clinic! Read Less

We have always had great care at Richmond Road Veterinary and we have been with them for 9 years. The physicians and staff have always given our dog the best care that I could ask for. I would recommend them to anyone. Read Less

Just moved to Kentucky and was looking for a reasonable Vet. I found an incredible one at Richmond Road. I called this morning with a sick puppy and within 25 minutes they had found a spot for me. Amazing service, staff was so nice and caring and Dr. Smith was very informative and patient with all my questions. Read Less

The staff at Richmond Road Vet Clinic will always have a special place in my heart. Not only have they always provided the utmost professional, friendly service, but Dr. Holaday was instrumental in saving my dog Razzle's life when he had a cancerous tumor in his intestines. I was treated with such compassion and genuine concern and always kept in the loop. On behalf of my four dogs and my cats, thank you for your excellent service. Angi D. Read Less

I switched vets a few months ago and I wish I had come here sooner. Both vets have taken wonderful care of my dogs. Dr.Smith has been attentive and caring while treating my dog for a paw injury. He has made himself available any day of the week to answer any concern I may have. Dr.Holaday took such care with my other dog that she got over her fear of going to the vet. Read Less

I would never consider another vet clinic! I've been through so much with all the staff here and know most of them on a first name basis, absolutely adore the entire establishment and tell literally everyone about this place from Dr. Holaday and Jess at the front desk to all my favorite vet techs! <3 I look forward to bringing every animal I'll ever own here! Read Less

Most of the reviews I've seen here have involved a pet dying, and I'm sorry for that loss, but I do not like the services I have received from this clinic. I have taken my dog to see Dr. Holiday twice, and I was out $500 for a simple UTI diagnosis that I knew my dog already had. This office is outrageously expensive, and I have had no problem paying my vet bill, but the first time I went, I did not expect to have to pay nearly $300 for a simple exam and vaccine checkup. We explained to her we did not have the money immediately, and so she automatically had us sign up for Care Credit (we had just moved to the area, and of course were denied because of it), so she compromised care for our dog so she could collect. The medicine we received the first time did not work, and so we had to go back, and before she even started to assess the patient, she wanted to talk to us about how to save money. If I can pay, what is it any of her business? I have never had a late bill in my life, it's just that she charges more than most for nonsense. I am now taking my dog to a better vet (cheaper too), and have decided that RRVC is not a place for someone who is on a budget. Read Less

My 15 YO Whitey dog has had health issues her whole life, and going to the vet has been a frequent experience. Dr. Smith is by far the best and most compassionate Dr. we have been blessed with. In addition to being super knowledgeable he takes the time out of his busy schedule to personally call and make sure my Whitey girl has what she needs to mend any ailments. When I've left him messages he responds immediately. I can tell he loves what he does, and truly cares about both animal and human quality of life. Thank you, Doc! Read Less

Normally I don't write reviews, but I think the care my dog Layla received from Richmond Rd Vet Clinic was extraordinary. I am so grateful to Dr. Smith for being compassionate, listening to my worries, and taking the necessary steps to ensure my dog was treated quickly. I came to Dr. Smith for a second opinion and I am so glad I did. Grateful doesn't begin to cover it. Thank you!!! Read Less

Absolutely wonderful clinic. When our cat developed a skin infection, we hadn't established a vet, so we went to Richmond Rd based on reviews. They were great to him. When he later got another infection, they communicated with us via email late at night to help with setting up an emergency appointment the next day. We later had to take him in for a surgery, and were really happy with Dr. Holaday's care and followup. Our bad luck kitty is now being transitioned to the indoors, and the distressed meowing is out of control. They helped us with some medication to ease his anxiety, and some guidance on how to help him handle the change. I'm really glad we ended up here - everyone is friendly and helpful, and I know that I'm getting good advice and that they really care about the animals. Read Less

Every time we visit with my pets they take their time to make sure they are thorough with them to help them get better. My older cat is shy but with the vets here he stays calm and they are so sweet and gentle. My younger cat is only about a year old and had never been to the vet before since I got her a few months ago. She was scared but they were very comforting to her and made sure they were as gentle as possible. The experience I have had with them is great and definitely worth it. Read Less

My wife has been going here for years with all of our pets and simply loves visiting here.  Several years ago, this office was doing a routine procedure with a nine-month old kitten when the poor little fellah's heart and lungs gave out due to an unexpected congenital defect.  This office was amazingly sweet.  They called us to come over late at night when things started going poorly, trying to get us there before the inevitable happened.  Even had him later cremated by our request, and gave us a pawprint impression and charged us NOTHING. ZERO. ZIP. ZILCH.And, although Veterinarian visits are often expensive, this place is quite reasonable.  And they recently remodeled their facility!  I can't really see us taking our pets anywhere in the near future.  We will definitely visit here time and time again. Read Less

Have to admit writing this is a bit heart breaking for me. Dr. Marsh and his staff see my two cats. Staff is excellent with all the exams, very courteous, never have to wait for their appointments. Sadly, last Friday, after our kittens neutering and declaw, Crookshanks passed away. What comforts me most and has convinced me to keep bringing my Khamir here is that they were checking on my little man at 8:00 on a Friday night. Noticed some breathing problems and Dr. Marsh was on the phone with me right away. Letting me know what was happening and everything that they were doing. Sadly, Crookshanks's heart was just too weak and he slipped away a couple hours later. A small defect  to the left side which was unnoticed by three vets and at least three techs was to blame. However, even if his condition was diagnosed before hand, I still would have opted for the neuter. Since he passed late Friday while we were visiting my husbands sister, we waited till Saturday morning to say goodbye to our Crookshanks. Dr. Marsh told us in detail everything that they did for our little man and I truly believe that everything possible was done for him. They even had him ready to hold and say goodbye to, again, I have to mention how awesome be caring the staff is. We opted to have Crookshanks cremated. This was done by another vet in the area, very nicely done. Even a little pressing of his big ol' man paws.  We were told there was no charge for any of this when we went to pickup his ashes. I hate having to go through this. And hate that anyone ever does, but Dr. Marsh and staff are very caring and lovely people. I will recommend them to anyone I know. Read Less