I took my rat, Bernie, here back in August. She had a very large tumor the size of a tennis ball, and while she was still acting normal, happy, & like herself, the tumor was beginning to stretch her s... Read More
I took my rat, Bernie, here back in August. She had a very large tumor the size of a tennis ball, and while she was still acting normal, happy, & like herself, the tumor was beginning to stretch her skin too thin & it was going to become an open wound soon. I knew going in, that I would most likely be putting her down. Bernie was my best friend & had traveled and moved across the country with me twice. They were extremely kind, sweet, and loving towards both me and Bernie. They were gentle with her throughout the entire process. They gave me the choice of euthanizing her - stating that she could live longer, however if the tumor were to become an open wound, it could become infected. I decided to do what was best for her, despite how hard it was saying good bye to my best friend. They let both me & my boyfriend in the back room where they put her in small clear box and attached a small hose that would fill it with laughing gas so she would be numb when they euthanized her. I was allowed to hold her paw, cry, and say my goodbye properly, all while the vet and nurses comforted me and brought me tissues. When they euthanized Bernie, she was peaceful & it was extremely humane. They then asked if I wanted her cremated (which I did) and left me alone in the room with her to mourn until I was ready for them to take her. Throughout my entire experience there, they did not rush me, and were only loving and comforting. That day, I was able to take a clay paw imprint home with me, and less than a week later, they sent me a sweet card in the mail. I understand that - to most - Bernie was just a rat, but their respect and love for all animals touched my heart and helped me grieve properly. I am forever grateful for them and for making saying goodbye easier. I highly recommend them to all my pet owner friends of all types. They're clean, kind, and patient.Read Less