I've been coming to this office since I moved back from Florida with Sandy(17 year old golden retriever mix) & unfortunately it was my sweetie Sandy's time & we tried everything but it got to the point that I had to let her go. The staff there is very caring especially Jean..she did everything she could to make not only Sandy comfortable but me to... Thanks to all of you for alleviating her pain as well as mine. Read Less

I swear this is the BEST vet office I’ve ever been to! From the receptionist at sign in to the techs to the Dr! My dog is NEVER scared and loves Dr Albert! What a caring office! And on top of that the pricing is so reasonable! I highly recommend this office! Read Less

I have been taking my animals here for years, and continue to take my pets here since I moved to Shelby County. My husband also transferred his dog to this clinic after seeing the level of care they provide. Over the years, the 2-legged angels at Mt. Washington Animal Clinic have treated puppies, kittens, hit-by-cars (canine AND goose), a stray cat who had her tail blown off by some a** with fireworks and no soul. Every member of the staff is 110% dedicated to the best possible outcome for any patient at all times. Because of their dedication, focus, honesty, and huge hearts, sometimes they may come across as terse or not focused on you. That's absolutely accurate. If you went to a human doctor, would you want him/her to focus on the Pomeranian in your purse? The receptionist and vet techs are so compassionate and often the first to follow up (makes sense, they're the first people to address your fur family's issue). Every vet has treated my animals with compassion, honesty, and alacrity. For me, the honesty is the most important part. As much as it hurts to hear your dog has cancer, it hurts the vet to tell you. Being able to ask Dr. Albert questions and get honest answers that were respectful of my dog first and me second helped me keep perspective and do what was best for my baby. Hearing from Dr. Rhinehart that my cat's odds of survival were slim to none, followed by her suggestions of how we could help him together, kept me from falling into despair. Watching Dr. Cecil whisper consolations while he catheterized my dog, witnessing his empathy, put both of us at ease. And the goose? Well, Dr. Albert fully invests in all her patients, from the time she sees them until they leave this earth. The people at this clinic inspire me. They give animals a voice and they are never afraid to do the right thing. Because of my interactions here, I have become a better pet owner and animal advocate. Read Less

I went here strictly to leave a msg regarding anyone with a new brood of puppies. It is a small, no nonsense vet office. It reminded me of a lean to shed that was placed onto a cement slab, strictly used for additional space. Poor folks, it smelled quite like a dog kennel too. However, they seemed to be extremrly busy and personally, I'm up for no nonsense & lower bills type store. Read Less

I have taken my pug here for the past few years and always been confident in the care she has received. The staff is very friendly, informative, and seem happy to be there. They have squeezed me in more than once when a situation seemed more pressing, and even given instructions over the phone when my dog ate an extremely large bar of chocolate. After moving further away I tried a few new vets. Due to disappointment, I have returned to Mt Washington animal clinic. It's worth the drive for the care they provide. - Ignore the man with the fat dog. This office has always discussed any costs, procedures, and options with me. Read Less

I love my vets at Mount Washington Animal Clinic. I have taken my dogs there for 25 years, and plan on going there for all my pets needs. They explain the best options for the problem, and they have always treated my pets and me with great love and respect.Read Less

I took my cat here when she got an eye infection, the usual clinic I go to couldn't get me in and they recommended me try here. It was almost towards closing and they squeezed me in and even stayed late for me, all with smiles on their faces. I was very nervous for my Bootsy but all of the staff and the doctor were so kind to me and treated my her with so much love. They were gentle with her when they had to examine her eye and taught me how to put in the eye drop medicine. They were all so nice and even called me up to check on her a week later.  I will start bringing all of my animals here and would highly recommend this clinic to everyone! Read Less

I've grown up around Dr. Cecil & Dr. Albert, & recently had the pleasure of meeting Dr. Reinhart. Though each of them are drastically different in personality each one of them are genuinely concerned for your pets health. So depending upon what kind of relationship you prefer to have with your pets healthcare provider, you'll have a superb selection.Read Less

Both of my cats were attacked while sitting in our back yard by a feral cat. They had bad wound infections and Mt. Washington Animal Clinic got them fixed up quick (next day appointment). And they helped me with the bill by referring me to the Care Credit program. When I found a stray they checked her for a chip and evidence of spaying for free. Love them! Read Less

We were new to the area, and took our dog there for his shots and checkup. Then we purchased a great dane puppy and had concerns that she was deaf. Dr. Reinhart saw her, and informed us that the puppy was not only deaf, but mostly blind as well. It was a heartbreaking and devasting situation, and Dr. Reinhart and Mary we so caring and supportive of our situation and decision to return the puppy. Read Less

We love Mt Washington Animal Clinic. The people are the greatest . There is not anyone that is bad in this group of people. thank you so much for always advising and taking such good care of my baby girl. Read Less

After loosing my mother, I took in her 10 year old female Lhasa Apso; I have a male dog and my moms dog was intact. I was so apprehensive about having her Spayed due to her age, but Dr. Reinhart assured me, and did an amazing job with her. She even took Sasha home with her the night of surgery to be sure she was able to maintain the IV fluids and pain meds overnight. I have always used this Office and even now after recently moving 20+ miles away, we will continue to keep them as our vets! Love them!!! Read Less

Mt Washington animal clinic is fantastic. My pup needed surgery after he swallowed something and it got stuck in his intestines. The emergency afterhours clinic in Louisville where about 3 times more expensive so we called the Mt Washington animal clinic and they were able to fix my pup right up after hours. Dr. Reinhart took him home with her and kept an eye on him until he was able to come home and called and checked on him after he was home as well. I wouldn't take my dog anywhere else. Read Less

I had my baby spayed there and I kept calling all day checking on her I probably got on their nerves, they were so very good to my Jackie. I just love them I won't go anywhere else no matter where I live. Thanks again for your time and love with the babies you take care of. Read Less

I've been there with a sick kitty twice in the past month. Both the office staff and the veterinarians we saw were the BEST. Both Alli and Jean are great at answering my questions over the phone when I've called. We have seen Dr Albert and Dr Reinhart and couldn't be happier with their care. We especially appreciated Dr Reinhart taking plenty of time to talk and answer questions without at all seeming rushed. These people truly seem to enjoy their work and it's obvious they are animal lovers. Prices have also been extremely reasonable. Keep up the good work everyone! Read Less

Absolutely love this place and Dr. Reinhart. The entire staff is amazing but she stayed with me for an hour and a half making sure she answered all of my questions and thoroughly checked my baby for anything and everything! Also goes over all pricing before doing any procedures. HIGHLY recommend! Read Less

Thank you so much Dr. Cecil, Jean, and everyone of the fantastic staff for saving my baby over the weekend. You guys could have sent me to an after hours clinic and instead stayed late for my baby. I've read a lot on Pyometra and know we could have lost her so Molly thanks u too. Dr. Cecil you are amazing. Jean was with me every step of the way over the holiday. She didn't have to do that. Love you guys. Simply- you rock.Read Less

To start the lady at the front desk was very nice. Responded to us quickly once she finished with the other client and got us in our room. We sat in the appt room waiting to be seen and a vet tech entered (never introduced her self, but no big deal) asked a couple questions that needed to be asked. A few moments later the "vet" came in (never introduced herself either which was a deal to me if you're being incharge). Leaning over our 17 year old short hair cat talking to us asking what's been going on and we explained in great details exactly what happened. She stated that she wants to draw blood for testing which is fine. We tell her that he is a very grumpy and old cat and doesn't like people approaching his tail. She starts shaving our cats neck like normal, but oddly she starts taking blood infront of us not even asking if we'd like to be in the room or not. Cat is flipping out and the vet tech holding him was not securely holding him and he spun around to try and attack. We grab our cat and he starts calming down instantly, but were told "don't touch him let him go". Uh, no we got him calm and held which you couldn't. So now the vet goes for the thigh which is ok also. They put a cone around his neck for safety which is fine. Vet tech still not holding our cat firmly at all and he gets loose again going wild. Stressed to the max, screeming, hissing, fighting, scared... we grab him cover his head with their towl and he starts to calm down. They say they have plently of blood for test and leave. Our cats neck and thigh is still bleeding and nobody cleaned or applied a gauze with ace bandage to stop blood. I personally had to use their stuff to clean my cat and their table because of the blood. My hands were painted with his blood. 10-12min later test results are back. She says internals are great, but never shows us. So we took the chart after she left and looked at the results ourselves. They come back in to give him 100ml of sub q fluid for hydration. I looked at the bag before and after injection and he was given maybe 50ml. Vet returns asking if we want x rays and we just want to leave by now. She instantly says we will have to sedate him not even giving us a option of a tech wearing x ray safety gloves and holding him. No, not sedating my 17yr old cat. We take our fluids ready to leave knowing we will alread be force feeding our baby. "Vet" tells us we would have to force feed, but we tell her yes we planned this already, but she doesn't offer any type of food that we should give him or anything. Worse experience I've ever had at a vet. We only came here because it was close to the house and we had the emergency and wanted to get seen instantly. The "Vet" we had was very unprofessional and we will never recommend or return to this vet for anything what so ever. We will continue to travel to Louisville for our vet for everything. If there ever is an emergency we will go else where if unable to make it to our regular vet. Prices are cheap, but there seemed to be no compassion from the "vet", unprofessional, noncaring, and if you want your animals blood on your hands come here. Other wise. Spend the money and go to a vet the will care for your family member. Read Less

If your dog or pet needs you near to comfort them while they get shots, etc to keep them from having extreme anxiety, go somewhere else. I was told I "wasn't trained to hold a dog" when I knew my dog was going to lose it and had to sit across the room and watch him go through extreme (no exaggeration here) stress while getting his one year shots. Two of the vet techs out of the four were friendly while the vet was pompous and arrogant and talked to me like an ignorant child. Unwelcoming place, your pet will probably feel the same. Read Less

I have been taking my pets to Mt Washington Animal clinic for years now and they always provide outstanding service at an affordable price.  They have taken great care of my 14 year old golden retriever throughout his multiple health issues in recent years even though I have had budget constraints.  I would recommend them to anyone! Read Less

I took my dog Diggy here when my usual vet was closed.  He was very sick and had not ate in 2 days. They really took the time to explain things to me, told me cost before they did anything. They even were willing to work out a payment plan with me because it was a larger amount and very unexpected.  The vet there is the sweetest lady, aside from my grandmother,  that I've ever met. I am so appreciative they were kind enough to help us out,  and actually cared about us. Read Less

Our dog has been going to the Mt Washington Animal Clinic her entire life (14 years). She has been well taken care of. The staff and Veterinarians are very professional and loving to the animals. The recommendations that they make are that, recommendations. I have NEVER had them insist on anything. If anyone knew them, they would know that they are not that way. I do believe that telling you that you have a fat dog is part of the profession. Maybe saving your dog from problems down the road and a reason why blood work would be recommended. In addition, no matter what it is in life, if you don't know the cost you should ask. I think that is your responsibility. I find it funny to blame someone else for you getting your dog fat and not asking about prices. My dog would eat the whole bag if you let her. We do not. When we have a procedure done, we ask about prices. That holds true for getting my house roofed, yard mowed, teeth cleaned or a trip to the vet. Blaming your naivety on them is, well, being naive. Read Less

Had my dog neutered and instead of coming home that day for the simple procedure I was told there was a complication. My wife felt like she was getting the run around. The other time I had been there I tok my older lab. They said he was fat and insisted I get all kinds of blood work done. They didn't inform me of the cost until it was already complete and I had my credit card pulled out. And guess what they found out. He just eats a lot and is fat. Read Less