All my pets are unlucky enough to have medical issues beyond basic preventive care--but we're lucky enough to have the RVC staff and Dr. Putnam for their veterinary needs. Dr. Putnam knows his stuff, but spends a great deal of time consulting specialists to learn more about the unusual conditions my pets have presented him. He continually seeks ways to help them, and has called in animal cardiologists and acupuncturists to help us. I would drive to Lexington or Louisville in a heartbeat if it was necessary, but we get top-notch, local care at RVC. I wasn't joking about unlucky pets; we've had to utilize a range of services RVC is able to do for diagnosis and preventive care: digital X-rays, ultrasounds, laser therapy, endoscopy, dentals and surgeries. And, if Dr. Putnam does an X-ray or ultrasound, he later shows you the actual images from the procedures so understanding what's happening and why is easier. We've had to use the after hours emergency number several times, and knowing I don't have to drive to Lexington for emergency help is a big relief. I also appreciate that on-site hospitalization is available if we need it. Plus, Dr. Putnam treats all kinds of animals--domestic and exotic. Besides meeting other cats and dogs in the waiting room, I've met a bird, a ferret, guinea pigs, snakes and a couple of tortoises. And, once, as I was leaving a 1 a.m. emergency visit with one of my dogs, another emergency was arriving. It was someone with a sick chameleon. I have no doubt that chameleon got the same attention and excellent treatment my seizure dog had just gotten. Above all else, and just as important to me, is how compassionate the entire staff is. They emotionally supported me through the weeks up to and the devastating loss of three of my dogs. Their kindness means the world to me. I couldn't ask for anything more for my pets' care. Thank you!!! Read Less

Dr. Putnam takes excellent care of my two border collies! He is compassionate, very knowledgeable, and ensures only the best for my dogs. He is reasonably priced and I trust him wholeheartedly. Additionally, his state of the art clinic speaks for itself! I highly recommend Dr. Putnam for your veterinary needs. There is no one better! Read Less

Few weeks ago took my son's bearded dragon here. It was a walk in and they were very busy. So since it was not an emergency they fit me in the next day. Now Bandit is doing much better. A girl even called to check on him. Now I have an issue with my pom. Tippy. Took him in another walk in and they seen him right away. Still having small issues and where it's closed the vet is still calling in keeping in contact. First went there because I was told they were good with reptial. They were so good that even though there is a vet a half a mile up the road I will drive the extra 5 miles. Love that they care about all out animal babies. Thanks!!! Read Less

My daughter's leopard gecko, Stubbs, had gotten very sick recently, and I was panicking. I live in Lexington, but work in Richmond, so finding a vet that would still be open when I got back to Lexington, and willing to see us was unlikely. Lucky for me I happened upon Richmond Veterinary Clinic while searching for vets in Lexington. Even though Dr. Putnam had surgeries scheduled all day, I was able to drop Stubbs off (Last minute notice mind you!), and he worked Stubbs into his busy schedule. He also made time to meet with me and explain the situation at the end of the day. The whole staff was caring, and friendly. They even took the time to call me daily to check on the progress! I am so happy to have found RVC, and its amazing staff! Read Less

You can tell Dr. Putnam has genuine concern for my babies by the look in his eyes. I have several pet rats and it's hard to find a knowledgeable exotic vet. I was first directed to an overpriced and unknowledgable "exotic" hospital for my rats. They wanted $300 to neuter a single rat. Forunately, an actual rat owner told me about this place. The same procedure is done her for around $60 and I trust the guy. It's top quality care without an outrageous price. I drive all the way from Lexington to see him. Read Less

My two Maltese dogs were groomed last week and yesterday I noticed they were infested with fleas. Blood all in their fur. I called Dr. Putnum's office it was a Saturday and I hoped they could help me. He was not in and he made a special trip to unlock the cabinet so my fur babies could have some relief! This morning we bathed them twice and cleaned their play room. Not one flea on them and they are so happy! I want to thank Dr. Putnam and his team! They went above and beyond!Read Less

I began taking my Shih Tzu to RVC nearly 9 years ago when she was just a pup and I was living in Richmond and going to college at EKU. We've since moved to Lexington (7 years ago) but have continued to go to RVC because Dr. Putnam and his staff make it worth the drive! They're always friendly, clean, thorough, and I know she's in good hands! Read Less

We love, love, love Dr. Putnam and the staff. They are so friendly and knowledgeable. They really take time to explain treatment option to the fur parents. Couldn't think of a better place to take my 15 year old Timmy. Read Less

My cat has epilepsy, and so, he's had to have several trips to the vet recently to get that under control. Despite the fact that he hates vet trips, and can be rather difficult, Dr. Putnam, Dr. Lewis, and the rest of the staff have been absolutely awesome with him. Thanks to all of you! Read Less

I am so glad that I brought my dog to the Richmond Veterinary Clinic. They provide excellent dental and health care. When my dog needed some special medical assistance, Dr. Putnam gave excellent care and support. The staff is wonderful, compassionate, and helpful. Great place to take your pet. Read Less

I recently had a fur baby that was sick, I called the RVC, I have to say in five minutes Dr. Lewis knew what was wrong with her. I was so relieved to get the care for her that I'd been looking for. A friendly, knowledgeable, and caring staff. I really couldn't have asked for better care for my fur baby. Thank you RVC! Read Less

We are so thankful for Dr.Putman and staff. Our dog Scholes is 12-13 years old. We thought he was on his last leg. Dr.Putman figured out that Scholes had cushings disease and a bad bacteria in his bladder. With medication Dr.Putman recommended, Scholes is like his young self again! We couldn't be happier! What difference they have made! Thank you! Farrah Cates and Wes Thornton Read Less

I've taken all of my animals to Dr. Putnam since I've lived in Richmond, which is about 7 years. The staff is like family and are very welcoming and great with my pets, whether they are excited or scared to be there. I highly recommend RVC to anyone in the area for any service, best care I could have ever hoped for. Read Less

Dr Putnam and his staff are fantastic. They're thoughtful, kind, knowledgable & trustworthy. Last year I was looking for a new vet for my dogs; when asking around, Dr. Putnam was recommended twice, by a Petsmart employee and a animals saving and fostering group out of Lexington. They both had rave lengthy reviews so I booked an appointment. I took my chihuahua Elle and poodle Roxy. Elle was older with a heart murmur. Roxy was overweight with mild epilepsy.Roxy has now lost 2lbs after wonderful suggestions and her seizures have decreased so her health has increased tremendously! Read Less

Dr.Brumley and Dr.Putnam are the best vets in the area. They go above and beyond and provide exceptional care for my dog. They are very knowledgable and take the time to explain everything. They make you feel like you're a part of their family. Read Less