Clark County Veterinary Clinic

I've had my cat here three times. The staff is very friendly and helpful. I got a same day appointment, thankfully. My fur baby is sick today and saw a vet today. It's very important to me to be able to get a quick appointment when needed. I saw Dr. Pope for the first time. He was very pleasant, thorough and very personable. I loved that he was so attentive and took his time even tho he was pretty busy. Give them a try!!! Read Less

Very unorganized. On the last with my dog shot was unaware his shots were not updated. Waited 2 weeks for a flea and tick. Staff can be unpleasant. Dr. Castle gave me the wrong strength on a supplement. I Googled it and was too strong! Going to different clinic. Read Less

The Clark County Veterinary Clinic employees were all nice and helpful! They were all very knowledgeable, yet made you feel comfortable and they were all very loving to the pets. I'm so glad that we decided to go there. Read Less

Dr.Castle is amazing our Blue heeler is very sick and we couldn't be more comfortable than with Dr.Castle and his team... He is doing everything to get our poor Duke back to normal with every 10 day check ups and keeping a close eye on him with just a phone call away when needed its very nice to have this comfort !! Read Less

Dr. Castle and Dr. Richardson are the best. I have never seen such expertise and compassion from two doctors as I have experienced with them. I feel like family when I walk in, and I never worry when I board my dogs. Which for me is really saying something! Read Less

Dr Castle and the entire staff are awesome! They are caring to the animals and are calm and professional to the people that need them. I highly recommend them for routine care and for circumstances that arise without notice. We need more clinics like this! Read Less

I'm keeping my KBT for the week and planned to take her for a check up. I populated the form with a callback instead of an email response for an appointment confirmation. Four days later? Nothing. It's not like Winchester is some bustling metro area. So, as a professional, if you can't even bother contacting someone back who'd become a new client? Wow. Excellent first impression, which do last, by the way. Also, if you are incapable to dial ten digits to charge likely inflated a-la-carte services, I'll gladly take my wallet and my fur-kid elsewhere.Read Less

I have been going there really before Dr. Castle was even there but since he has come there I have been VERY happy with everything, yeah there's been time I was like what's taking so long but you get that everywhere you go. There staff and Dr. Castel and other vets have showed all my (many many) dogs and cats nothing but compassion and have always been very well taken care of. I have had many animals but to sleep (due to age) Dr. Castle comes right out to the Vehicle and does it right there so my husband and I can lay by our baby as it takes its last breath, I have even seen him tear in his eye a time or too. My animals are my life and I 100% trust Dr. Castle it is a great place to take your fur babies too. Read Less

ATTN: Winchester Pet Parents: If you value honesty, friendliness, and a lack of thievery, AVOID Jeff Castle and his Clark County Veterinary Clinic! When attending his website, he offers a telephone and an e-mail. As someone at the time with no phone I e-mailed for a simple, easy, estimate of what a handful of things would cost. All I asked for was a range of the minimum, and maximum, these operations/etc would cost. Instead, I have to play ring around the rosey with e-mails of him simply stating "Please call" to get my estimates. EVEN AFTER I state I do not have a telephone, nor easy access to one, he says to call or come in for an estimate. I reply I'd rather spend that money on a vet visit for my beloved pets, and his response? TWO WEEKS of silence. I e-mail back saying thanks but no thanks, and his response NOW is he feels there is too much "miscommunication" in e-mails and text messages. Miscommunication, of a list? A simple list of numbers? No. If you can speak the list OFF a piece of stationary paper, you can transfer the words from that page to an e-mail with no problems, and certainly no miscommunication. Miscommunication DOES happen, however, when you verbally quote a price to a customer over the phone, they arrive 45 minutes later, and the quote has miraculously ballooned and they have no memory of having said the previous amount. I have had this happen AT THIS CLINIC. And the ballooned cost wasn't a mere $20-$50 either. I can place a monetary mistake to a one off chance. But from the DOCTOR himself, playing ring around the rosey and refusing to state numbers where I have physical proof of them? I no longer feel that was a one off chance, and I do NOT like how shady this vet clinic is! Avoid if AT all possible. There are MUCH better ones out there for you and your fuzzy loved ones! Read Less

I had a very positive experience with the Clark County Veterinary Clinic. The staff and the vet. were very attentive to my cat's needs, especially in a time when your stressed, your pet is stressed due to illness. They also offer a great grooming service that I was able to take advantage on my long hair Persian cat.They did a great job on my cat! I was also happy that they offer a non-sedation option for cats when they are being shaved. I was pleased with the reasonable rates charged for examination/treatment, as well as grooming rates. I intend on making the Clark County Veterinary Clinic my primary vet for my fur babies and would definitely recommend their services to my friends. Read Less

We move a lot and have had to seek out veterinarians in every new place we land in. I approach this task each time with trepidation, but Clark County Veterinary Clinic has been a great find. Nothing is more frustrating than ending up with a high-priced vet who gives you a disappointed look when you even inquire about cost, or on the other end, an inexpensive vet who gives you doubts of their thoroughness. Let me cut to the chase as to what impresses me: 1) The vets treat my animals without pushing expensive products or additional unneeded services/treatments. 2) Sometimes they'll give me advice by phone when i'm not sure if anything is wrong, instead of always demanding an immediate office visit. Seriously, how great is that? They manage to tow the line between being super professional vets when it Read Less

We have been taking our animals to Dr. Castle since he opened his office at Hud Road. Our dog immediately took to him (we had previously experimented with several other veterinarians and she did not relax around them). Dr. Castle is professional and compassionate. He does not rush when treating his clients, nor act condescendingly toward people. He was the veterinarian who had to put our beloved Peaches out of her suffering. He and the front desk workers were sympathetic and exceedingly understanding during this sorrowful ordeal. I would highly recommend Dr. Castle to anyone! Read Less

I bring all my pets to Dr. Castle. We have four cats, and Gracie a 10 yr old Italian Greyhound. He does very well with all of them, and answers all of my questions. I would highly recommend anyone to visit Dr. Castles office. His office is clean, and staff educated. I will continue to use Dr. Castle as the Vet for my pets as long as they live. He is cute too!! Read Less

I started taking my pets to Dr Castle when I had an ill dog that I got from the pound. The Vet I saw first said I should put her down because she had a disease that would most likely going to cause her to die. I just got her and had already fell in love with her so I wanted a second opinion. I made an appointment with Dr Castle and he verified she had this illness but was very supportive and let me know the options of trying to cure her. This was in August and by December she was cured. She is healthy and happy and living today 3 years later. I trust him with all my pets needs and my pets adore him as well. Read Less

Dr. Castle and his staff are caring, respectful and knowledgable. As a former veterinary technician myself, I am VERY critical of the care of my pets. After unsuccessfully treating my dog for a long illness myself, I took him to Dr. Castle. He was respectful of me and incredibly caring toward my dog. When it was determined that my dog's illness was untreatable, and I made the decision to end his suffering, Dr. Castle and his staff were very supportive. I have since gotten another dog, and Dr. Castle will remain his vet. Read Less