Great place very customer and pet friendly.Staff are very good and friendly with the pets. Vets are very through with animals great at explaining everything their doing and answering any and all questions you have. Prices are very reasonable. Read Less

Horrible, our cat had a severe negative reaction to the antibiotic he was administered for an abscess tooth and died the following night. We called and left a message that night (on their after hours number) to ask what we could do about his breathing difficulties but never received a call back. No sympathy or care expressed by returning our call to know about his condition. Nice folks so long as your pet is alive and in the clinic. We should of asked about the side effects associated with the antibiotic shot and most likely would of taken another treatment method. DON'T EXPECT A COURTESY (CARING) CALL BACK FROM THE STAFF TO SEE HOW YOUR MEMBER OF THE FAMILY IS DOING. Read Less

Horrible service and uncaring people - if you want to avoid greediness and disappointment, do not take your pet here. I am highly disappointed with the service I recorded at this hospital. They valued money more than the life of my own pet, who is an irreplaceable member of our family. When my dog grew very ill and needed stomach surgery, they would not operate unless I had half the cost of the surgery and they were completely unwilling to work with me. I sought out a second opinion on the cost of the surgery and found much better service elsewhere at half the cost. Thankfully, my dog is healthy now which is the most important thing, but I will NEVER seek out their services again. Read Less

We arrived here a year ago with two new puppies. Within three days of our arrival, one of our puppies was sick. I brought both to North Airline Animal Hospital and, unfortunately, the sick one died. The veterinarian was so incredibly sweet about the whole thing, despite my complete breakdown. Even though we decided not to pay for an autopsy, she performed one anyway to try to figure out what happened to our Freckles. We've continued to go there with our Skittles and they are so very loving and awesome with her -- always treating her like one of their own. Though a new vet office opened very close to our house, I will continue to take Skittles to NAAH. If you're looking for a veterinarian, I can't say enough about this one. Read Less

We have been to NAAH twice- once with our dog and once with our cat. We LOVE Dr. Squires. She is incredibly attentive and thorough. We went to another vet in Bossier before we found NAAH, and they were rude and we were made to wait a LONG time, even though we were the only clients they had. The entire staff is friendly. The prices are a little high, but not outrageous. Highly recommend!! Read Less

When I moved to Bossier City, my friend highly recommended NAAH. We lived down the street so it was very convenient. About a year later we decided to buy a house in Haughton and were contemplating seeing a vet closer to Haughton but we decided to stay with NAAH. I'm glad we stayed even though the drive was further. The staff is the friendliest group of people ever. We used their boarding quite often. Our dog, Koa, being very skiddish of people would run right up to the techs at this hospital. They knew who he was and loved him as if he were their own. We knew that when we left him there he would be well taken care of. Unfortunately we had to move back to CA and leave this awesome vet hospital behind. Read Less

North Airline Animal Hospital and Dr. Lassiter came highly recommended to us, so we checked them out when we got our puppies last December.  They're awesome. The staff is knowledgable and friendly, and treat our dogs like royalty.  We've used them for routine check-ups, vacinations, to spay our female, and for boarding. Read Less