11 Reviews

Primary Veterinary Care

Gretna, Louisiana
Reviews
Wendy L.
8 Jun 2017
REPORT
I've been here a couple of times in the past few years and though Dr. Young and staff appear nice, I can't say the same about their knowledge in advanced veterinary care.  Most of the dogs I've raised... Read More
I've been here a couple of times in the past few years and though Dr. Young and staff appear nice, I can't say the same about their knowledge in advanced veterinary care.  Most of the dogs I've raised in the past have never had any serious health issues, but one in particular was having accidents so PVC recommended a change in the type of food my dog was being fed so he could urinate more and basically clean out his system.  They also said he would have to eat this food for the rest of his life?  After a few months, I noticed my dog become more and more allergic to the new food so they recommend another change in his food PLUS allergy meds which he also needs to take for the rest of his life.  Two years, one blood test, two urinalysis, at least 4 additional visits, and $800+ spent in new dog food and vet bills later, my dog is still having accidents and allergies so I decided to bring him to another vet for a 2nd opinion.  According to this new vet and another urinalysis test, my dog has signs of a urinary tract infection which should have been caught through the blood test.  The new vet also thinks the advice PVC gave me about the dog food and allergies did not make any sense.   Overall, if you want to bring your pets in for a basic visit and annual shots, this place will do.  But if you're really serious about your pet's health or you feel you are getting the run around about your pet's health and need a 2nd opinion, I highly recommend going elsewhere to avoid a misdiagnosis and unnecessary additional vet bills.  NOTE: a few reviewers have commented on the reasonable costs, but it's actually not as reasonable as one would think.  Just the office visit itself will set you back at least $42...back in 2009 it was $29.  Also, if they ask you if you want them to trim your dog's nails, say no because that will set you back another $15 and we all know how easy it is to trim a dog's nails.UPDATE: I do not know if this is the norm, appropriate or even ethical for that matter, but what's up with medical professionals checking out a client's social media page after they write a review on Yelp?  Social media is never private so it works both ways you know. Read Less
Liz M.
17 Feb 2017
REPORT
I brought my 2 dogs in to PV when I noticed one of them having issues with his mouth. My aunt has gone to this vet for years and recommended it right away. She is very particular about her animals mai... Read More
I brought my 2 dogs in to PV when I noticed one of them having issues with his mouth. My aunt has gone to this vet for years and recommended it right away. She is very particular about her animals maintenance and medical care, so I trusted that PV would be a good fit. I was pleasantly surprised when I called and found out we could do a walk-in whenever we had time. I headed over immediately and was struck by how friendly and kind the staff were. They wanted to know all about me and my pups-it felt like a very personal experience, which is rare. We were seen very quickly by Dr. Sarah, who immediately found the source of my dogs discomfort-a bad tooth. She also found a number of other ailments with both dogs that I was unaware of. I'm usually wary when vets advise testing, but I felt that all of her recommendations were pointed and necessary for the maintenance of these dogs. And, I never felt pressured, which is the way I've felt at most vets offices. They also follow-up promptly with phone calls. We haven't booked our extraction yet, but the cost seems very reasonable, and I trust them. Definitely recommend Primary Vet Care to anyone looking for a regular vet or a walk-in. Read Less
Jamie L.
23 Aug 2016
REPORT
They are always sweet and friendly to us and provide wonderful service- their systems were down once so they were unable to collect payment right away and they still gave us what we needed and trusted... Read More
They are always sweet and friendly to us and provide wonderful service- their systems were down once so they were unable to collect payment right away and they still gave us what we needed and trusted us to pay later. Our pug loves coming here for all the attention and treats, he barely notices the poking and prodding. Read Less
Lillyput L.
21 Aug 2016
REPORT
Always caring and concerned about y9our pet, I have been a long time customer and big fan of Primary Vet Care.  They greet me and my pets by name and their prices are very, very reasonable!!! Jackie, ... Read More
Always caring and concerned about y9our pet, I have been a long time customer and big fan of Primary Vet Care.  They greet me and my pets by name and their prices are very, very reasonable!!! Jackie, Dr. Sarah, and new Dr. Steve all very kind!!! Read Less
Calyn K.
16 Feb 2016
REPORT
My pup somehow escaped my house and ran off. I called most of the vet offices on the westbank to report a missing pet. most just wrote down my info and that was it. no compassion or concern. I called ... Read More
My pup somehow escaped my house and ran off. I called most of the vet offices on the westbank to report a missing pet. most just wrote down my info and that was it. no compassion or concern. I called this vet office and the level of care and concern really meant alot to me. They shared my flyer on their facebook page and we even followed up when i did find my pup. Unfortunately she had passed when we found her. I adopted another pup and of course this was the first vet i called as I am new to algiers. They actually remembered me and  i felt very comfortable and safe entrusting my new pup in their care. They contacted me when he went into surgery and when he was out. I have moved a bit and visited many vets and it's rare to find an office that cares not only about the pets, but their owners as well. Excellent vet office and definitely where I will be taking my fur babies from now on. Read Less
Jennifer L.
21 Jan 2016
REPORT
I highly recommend this place! They were able to see me as a walk-in on very short notice. All of the staff were courteous and friendly. Dr. Bryan was very knowledgable and you could tell he really ha... Read More
I highly recommend this place! They were able to see me as a walk-in on very short notice. All of the staff were courteous and friendly. Dr. Bryan was very knowledgable and you could tell he really had a passion for animals. And not to mention, complimentary coffee! Read Less
Patrick S.
10 Mar 2015
REPORT
Great vet!! I came in there with my mini bull terrier Kingston. They took me right in and did a great job with my puppy. Will always go here.
Barbara W.
24 Jul 2014
REPORT
I literally just had the worst and most traumatizing experience. First off I'm here for training and in the middle of transferring to Virginia. We found this place to watch our two babies. One of our ... Read More
I literally just had the worst and most traumatizing experience. First off I'm here for training and in the middle of transferring to Virginia. We found this place to watch our two babies. One of our dogs is on prescribed food and the other is just on regular food. We told them that if either of our dogs ran out of food to just give us a call and we'd bring more. My husband even stopped by to check on them and nothing was stated. Well needless to say they fed my puppy my older dog's prescribed food. I was highly upset. The receptionist stated that it wouldn't harm the dog. To top it off when they brought my older dog in he was bleeding heavily from the nail cutting they did. They took him to the back and brought him back and he was still bleeding heavily. Then they took him to the back again and claimed he was good, once I put him in the car there was more blood. Finally they wrapped my poor dog's paws. I am so upset. And it seemed like the workers here just brushed it off. To top Read Less
Sarah W.
12 Aug 2013
REPORT
The sole purpose of having a front desk staff is to provide great customer service and give pet owners a reassuring feeling that their pet is in good hands. This is not the case at this facility. The ... Read More
The sole purpose of having a front desk staff is to provide great customer service and give pet owners a reassuring feeling that their pet is in good hands. This is not the case at this facility. The woman at the front desk was extremely rude and pretty much useless when it came to answering my questions regarding my pet that was being boarded there. For future customers, I hope the vet provides a more caring environment than her staff. Either way, I won't be finding out. Read Less
smv9104
14 Jul 2011
REPORT
I've been going to Primary Vet Care for years and I've never had a problem. My pets have always received the best care and the Doctors take their time to explain everything as well as patiently answer... Read More
I've been going to Primary Vet Care for years and I've never had a problem. My pets have always received the best care and the Doctors take their time to explain everything as well as patiently answers all my questions. The downside to being so good, is that they are crazy busy most of the time. So when you go, go with patience. It will be well worth the wait. Read Less
ashley212
3 Dec 2007
REPORT
The customer service is horrible. They are rude and do not even acknowledge you when you are at the counter. Seem to show no concern about your pet.I would not recommend this place to anyone.
Book an Appointment
Online booking unavailable
Please call
(504) 367-9270
90 Westbank Expressway Trail
Gretna Louisiana 70053
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Primary Veterinary Care

Gretna, Louisiana
(11)
90 Westbank Expressway Trail
Gretna Louisiana 70053
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Wendy L.
8 Jun 2017
REPORT
I've been here a couple of times in the past few years and though Dr. Young and staff appear nice, I can't say the same about their knowledge in advanced veterinary care.  Most of the dogs I've raised... Read More
I've been here a couple of times in the past few years and though Dr. Young and staff appear nice, I can't say the same about their knowledge in advanced veterinary care.  Most of the dogs I've raised in the past have never had any serious health issues, but one in particular was having accidents so PVC recommended a change in the type of food my dog was being fed so he could urinate more and basically clean out his system.  They also said he would have to eat this food for the rest of his life?  After a few months, I noticed my dog become more and more allergic to the new food so they recommend another change in his food PLUS allergy meds which he also needs to take for the rest of his life.  Two years, one blood test, two urinalysis, at least 4 additional visits, and $800+ spent in new dog food and vet bills later, my dog is still having accidents and allergies so I decided to bring him to another vet for a 2nd opinion.  According to this new vet and another urinalysis test, my dog has signs of a urinary tract infection which should have been caught through the blood test.  The new vet also thinks the advice PVC gave me about the dog food and allergies did not make any sense.   Overall, if you want to bring your pets in for a basic visit and annual shots, this place will do.  But if you're really serious about your pet's health or you feel you are getting the run around about your pet's health and need a 2nd opinion, I highly recommend going elsewhere to avoid a misdiagnosis and unnecessary additional vet bills.  NOTE: a few reviewers have commented on the reasonable costs, but it's actually not as reasonable as one would think.  Just the office visit itself will set you back at least $42...back in 2009 it was $29.  Also, if they ask you if you want them to trim your dog's nails, say no because that will set you back another $15 and we all know how easy it is to trim a dog's nails.UPDATE: I do not know if this is the norm, appropriate or even ethical for that matter, but what's up with medical professionals checking out a client's social media page after they write a review on Yelp?  Social media is never private so it works both ways you know. Read Less
Liz M.
17 Feb 2017
REPORT
I brought my 2 dogs in to PV when I noticed one of them having issues with his mouth. My aunt has gone to this vet for years and recommended it right away. She is very particular about her animals mai... Read More
I brought my 2 dogs in to PV when I noticed one of them having issues with his mouth. My aunt has gone to this vet for years and recommended it right away. She is very particular about her animals maintenance and medical care, so I trusted that PV would be a good fit. I was pleasantly surprised when I called and found out we could do a walk-in whenever we had time. I headed over immediately and was struck by how friendly and kind the staff were. They wanted to know all about me and my pups-it felt like a very personal experience, which is rare. We were seen very quickly by Dr. Sarah, who immediately found the source of my dogs discomfort-a bad tooth. She also found a number of other ailments with both dogs that I was unaware of. I'm usually wary when vets advise testing, but I felt that all of her recommendations were pointed and necessary for the maintenance of these dogs. And, I never felt pressured, which is the way I've felt at most vets offices. They also follow-up promptly with phone calls. We haven't booked our extraction yet, but the cost seems very reasonable, and I trust them. Definitely recommend Primary Vet Care to anyone looking for a regular vet or a walk-in. Read Less
Jamie L.
23 Aug 2016
REPORT
They are always sweet and friendly to us and provide wonderful service- their systems were down once so they were unable to collect payment right away and they still gave us what we needed and trusted... Read More
They are always sweet and friendly to us and provide wonderful service- their systems were down once so they were unable to collect payment right away and they still gave us what we needed and trusted us to pay later. Our pug loves coming here for all the attention and treats, he barely notices the poking and prodding. Read Less
Lillyput L.
21 Aug 2016
REPORT
Always caring and concerned about y9our pet, I have been a long time customer and big fan of Primary Vet Care.  They greet me and my pets by name and their prices are very, very reasonable!!! Jackie, ... Read More
Always caring and concerned about y9our pet, I have been a long time customer and big fan of Primary Vet Care.  They greet me and my pets by name and their prices are very, very reasonable!!! Jackie, Dr. Sarah, and new Dr. Steve all very kind!!! Read Less
Calyn K.
16 Feb 2016
REPORT
My pup somehow escaped my house and ran off. I called most of the vet offices on the westbank to report a missing pet. most just wrote down my info and that was it. no compassion or concern. I called ... Read More
My pup somehow escaped my house and ran off. I called most of the vet offices on the westbank to report a missing pet. most just wrote down my info and that was it. no compassion or concern. I called this vet office and the level of care and concern really meant alot to me. They shared my flyer on their facebook page and we even followed up when i did find my pup. Unfortunately she had passed when we found her. I adopted another pup and of course this was the first vet i called as I am new to algiers. They actually remembered me and  i felt very comfortable and safe entrusting my new pup in their care. They contacted me when he went into surgery and when he was out. I have moved a bit and visited many vets and it's rare to find an office that cares not only about the pets, but their owners as well. Excellent vet office and definitely where I will be taking my fur babies from now on. Read Less
Jennifer L.
21 Jan 2016
REPORT
I highly recommend this place! They were able to see me as a walk-in on very short notice. All of the staff were courteous and friendly. Dr. Bryan was very knowledgable and you could tell he really ha... Read More
I highly recommend this place! They were able to see me as a walk-in on very short notice. All of the staff were courteous and friendly. Dr. Bryan was very knowledgable and you could tell he really had a passion for animals. And not to mention, complimentary coffee! Read Less
Patrick S.
10 Mar 2015
REPORT
Great vet!! I came in there with my mini bull terrier Kingston. They took me right in and did a great job with my puppy. Will always go here.
Barbara W.
24 Jul 2014
REPORT
I literally just had the worst and most traumatizing experience. First off I'm here for training and in the middle of transferring to Virginia. We found this place to watch our two babies. One of our ... Read More
I literally just had the worst and most traumatizing experience. First off I'm here for training and in the middle of transferring to Virginia. We found this place to watch our two babies. One of our dogs is on prescribed food and the other is just on regular food. We told them that if either of our dogs ran out of food to just give us a call and we'd bring more. My husband even stopped by to check on them and nothing was stated. Well needless to say they fed my puppy my older dog's prescribed food. I was highly upset. The receptionist stated that it wouldn't harm the dog. To top it off when they brought my older dog in he was bleeding heavily from the nail cutting they did. They took him to the back and brought him back and he was still bleeding heavily. Then they took him to the back again and claimed he was good, once I put him in the car there was more blood. Finally they wrapped my poor dog's paws. I am so upset. And it seemed like the workers here just brushed it off. To top Read Less
Sarah W.
12 Aug 2013
REPORT
The sole purpose of having a front desk staff is to provide great customer service and give pet owners a reassuring feeling that their pet is in good hands. This is not the case at this facility. The ... Read More
The sole purpose of having a front desk staff is to provide great customer service and give pet owners a reassuring feeling that their pet is in good hands. This is not the case at this facility. The woman at the front desk was extremely rude and pretty much useless when it came to answering my questions regarding my pet that was being boarded there. For future customers, I hope the vet provides a more caring environment than her staff. Either way, I won't be finding out. Read Less
smv9104
14 Jul 2011
REPORT
I've been going to Primary Vet Care for years and I've never had a problem. My pets have always received the best care and the Doctors take their time to explain everything as well as patiently answer... Read More
I've been going to Primary Vet Care for years and I've never had a problem. My pets have always received the best care and the Doctors take their time to explain everything as well as patiently answers all my questions. The downside to being so good, is that they are crazy busy most of the time. So when you go, go with patience. It will be well worth the wait. Read Less
ashley212
3 Dec 2007
REPORT
The customer service is horrible. They are rude and do not even acknowledge you when you are at the counter. Seem to show no concern about your pet.I would not recommend this place to anyone.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know