Chateau Veterinary Hospital

We have used Chateau Veterinary Hospital for many years and have nothing but praise for all the staff. The doctors are top notch as well as the entire support staff. They have always gone above and beyond our expectations with our many fur babies. They are top notch. Very caring and professional. We will be clients for as long as we have animals. And that will be forever. Read Less

Chateau Vet Clinic was super attentive to my dog when I brought her in for spay surgery. I received a call after the surgery from the vet who discussed everything with me. Also received a photo of my dog when she was in recovery and almost ready to come home. I was nervous the entire time and the staff was super considerate.. Read Less

Chateu veterinary hospital,got the best doctors for my dog petey,im so happy to taken to chateau veterinary hospital,excellent staffs and doctors, thank you and foward will be our vet hospital for my dog petey,thank you,thank you,you guys deserved more than five stars.... Read Less

We just got a 5 week puppy before Christmas and I brought my baby here and they have been AMAZING! So attentive and very informative. He recently got sick from eating something and they have been calling me and checking up on him! More than I could ask for in a veterinarian clinic❤️❤️❤️ Read Less

Had an appointment for my puppy Bull. The staff treated Bull like family. The Vet was friendly and very thorough. The next day, I received a follow up call asking how Bull was doing after his shots! They really care!! Read Less

My 6 year old dachshund started having back pain. We took him to chateau and they gave him a morphine shot and did a laser treatment. About 30 minutes later right when we got home, we placed my dog on the ground to walk inside and he was very wobbly when he tried to walk. Thinking it was just the meds I brought him inside for a few minutes and he became paralyzed in his back legs. I brought him back to chateau and they told me to bring him to medvet immediatly to have surgery. When went ahead and brought him there to have the surgery and it was unsuccessful. 3 days later the paralysis was spreading up to his neck and he wouldn't have been able to breathe so we had to put him down.. We really don't know if they gave him the shot wrong but everytime I went to chateau they never made me comfortable. I go to a new vet now for my cats and couldn't be anymore happy. They are also very expensive. I would not recommend chateau to anyone. Read Less

A few years after Katrina my cat who was only 6 years old lost a lot of weight rapidly despite him eating a lot. We soon found out that he was diabetic. The staff at Château was very kind & empathetic. They knew how difficult this would be. Because of the nature of the disease for our cat, we decided that putting him to sleep would be the best option. We struggled with this and it was a very difficult decision but château veterinarian staff was very supportive. They even sent us a card telling us they knew how difficult it was for us to make that decision but supported us in every way. This card meant the world to me because we were so devastated he was sick. I mean.. who puts there cat to sleep just because they are diabetic?! Apparently, it's a very nasty disease in cats & they are very difficult to take care of. I am so appreciative of their support. Read Less

Dr nix and staff are amazing ! I have 3 dogs all different breeds and they love and care for my puppies as if it was their own ! I would go ANYWHERE else ! When they run a test or give advice it's because they know their stuff ! I love chateau vet ! Read Less

I love this vet!! They cared for my new baby, CoCo, as if they'd seen her 1000 X's before. Everyone was so sweet, and they even dressed her in a Halloween outfit! They don't know how much their love meant to me, especially because I had just left the animal shelter with my new baby Shih Tzu, CoCo. Your dedication and love is greatly appreciated.. THANK YOU CVH!!!Read Less

I absolutely love bringing my dog here! He has received excellent care ever since he was 7 weeks old. All of the techs and doctors are incredible and my dog loves them all! My only complaint is every time I've brought him in to receive a service, after his initial puppy visits, I've asked for a price beforehand. This is so I can better manage my budget and not be surprised when I'm leaving. Every time I've asked for the price, I get told 2 different prices. I get told a certain amount over the phone, and another one when I go to pay. When I have previously explained the price differences when I'm checking out, I'm met with a blank stare. It's extremely frustrating, but I pay it since it's my dog and there's no resolution offered to correct the discrepancy. I've never had any other challenges with the service, it is always top notch! The team is always willing to answer all my questions and they take great care of my dog, I couldn't ask for better care for him.Read Less

I absolutely love everything about Chateau Vet Hospital. The staff have always been top knotch for My Bear, taking wonderful and paying close attention to all of it and addressing problems, if any, immediately and my husband n I AND Our Bear love going to Chateau Vet.and their pricea are very reasonable..i recommend to any and all friends that live in or around the Kenner area. .... ....and maybe add one thing....they carry THE BEST....THE BEST shampoos and conditioners, regular and medicaided and are the best shampoo and conditioner combo I have EVER used in dog shampoo...talk about YUMMY!!! Read Less

Absolutely stellar staff. Just the warmest, most caring, more informative people I've ever encountered. Not only are they friendly and kind, but they are full of information and knowledge that they're willing to share. For a dedicated dog-parent like myself, I was so thrilled that they not only answered all of my many questions but they didn't rush me either. They provided insights and personal care, and even texted me a picture of my puppy when she was waking up from surgery! It was so lovely to have them treat both of us with such warmth, compassion, and care. Read Less

I have been utilizing the services of Chateau Veterinary Hospital for the last 25 years. Dr Nix and the other physicians have helped me take care of 6 pets during this period. Not only are the Drs professional, kind and caring but so is their staff. They have helped me with difficult decisions with the utmost empathy and kindness. I know when I drop one of my pets off at their Hospital that they will receive not only stellar care, but treatment as well. Thank you Dr Nix and staff for the last 25 years and I look forward to many more. Read Less

I have brought my dog, Shadeaux, to them ever since he was a baby. He just turned 8. They are very compassionate and thorough. He has had many strange ailments throughout his life, and they have given him the best care I could have ever asked for. A year and a half ago, they literally saved his life. I brought him in for a broken tooth and found out he was actually dying. After many tests we discovered he had an extremely rare reaction to his vaccinations. It was a long road, but they were there every step of the way. Dr. Marchal was awesome, and we always love Dr. Nix. They are very adamant about pain management, which is a relief because a vet that used to be employed preformed surgery on Deaux and refused any type of pain medication. The next day (after staying up all night with my him due to the pain) Dr. Nix immediately prescribed him Tramadol. They are also very accommodating with animals that have horrible social anxiety like mine. I even had a mouse for about 2 years who developed a large tumor and they put him to sleep for me, and sent a beautiful card shortly after. As long as I live in this area I will never go to another vet.Read Less

I have been with Chateau for only a few years. I moved out of the area 7 months ago yet I will still drive the 35 miles to get here. There is something about Dr. Nix that I feel a deep trust in not just her knowledge and her communication style but a practicality and she is not judegemental. This is important when your dogs have had chronic issues (skin, diabetes, cancer, new puupy) The ladies who work there are extremely friendly, remember my name, not just the dogs.... I find them a quality operation and can strongly recommend them. I have had a lot of experiences with vets unfortunately, due to chronic issues. Not all vets are quite as kind hearted, and this one actually suits me best. I have been through the very expensive clinics, emergency clinics and vets in a few states - some have been great and some have been too business minded. I find the treatments offered are practical, not just revenue earners. As consumers as well as animal lovers/owners, you want to know that what is recommended is practical and necessary. This is the trust factor I referred to. I think that Chateau has struck a very good balance. Read Less

I have been utilizing the services of Chateau Veterinary Hospital for the last 25 years. Dr Nix and the other physicians have helped me take care of 6 pets during this period. Not only are the Drs professional, kind and caring but so is their staff. They have helped me with difficult decisions with the utmost empathy and kindness. I know when I drop one of my pets off at their Hospital that they will receive not only stellar care, but treatment as well. Thank you Dr Nix and staff for the last 25 years and I look forward to many more. Read Less

I've brought my pets here since either 1979 or 1980. For all that time we have had at least one dog or cat. Sometimes many more. The care is excellent and always has been. Our latest is a rescue and they think he is almost as cute as I do! Janet is a long time friend and has groomed our dogs forever. She is great and does a great job. Rest assured your animals are safe here! Read Less

I have been a client of Chateau Pets for many years and have always received very professional and thorough  advice for the care of my three babies. As with any pet owner you expect the very best care for your four legged family member. I know that my 3 baby dogs are like my children and they mean everything to me. Whenever we visit the clinic the staff always greets me and my little babies with smiles and special attention usually addressing each one by name. The Doctors are very knowledgeable and compassionate to any issues that may develop and give you great advice toward the aid and comfort of your pet.I highly recommend their care and service to your pet. I do believe based on my experiences with the staff and doctors that you will come away very satisfied as well. Joann Varnado on behalf of Coco, Mattie and Button....Thank You Read Less

So i was at the beach in Alabama for a family vacation and decided to bring my dog. Needless to say my dog got very sick and i had to rush him to the nearest emergency vet hospital which was 45 minutes away. By the time i got to the hospital my dog was in very poor condition, so he had to spend the night. After spending the night  at the hospital i was able to transport my dog to chateau vet hospital where they saved my dogs life. I don't have a lot of money but they really worked with me and truly seemed to care about saving my pets life and not about taking my money. Veterinary bills can get pretty expensive but i also understand that they do have to run a business. Dr.Nix is by far the most compassionate and professional veterinarian, and i will be a client for life. Read Less

Dr. Nix saved Sadie's life! My 12 yr old shepherd was slowing down, and I thought it was just normal. After some simple, noninvasive tests, some meds, and a change of diet, Sadie is acting like a puppy again. My advice? Don't assume your dog is just getting old. Ask Dr. Nix and if there is cure, she'll find it. Read Less

Brought in a kitten that got run over. I took responsiblity. The baby had to be put down due to broken spine. I understand paying for the xray, BUT the $55 exam fee is pure profit. I asked for a discount of the $178. They said i got a discount bc they didnt charge me for the DISPOSAL of his body. Wow playing on people's emotions is horrible. Read Less

Brought in a kitten that got run over. I took responsiblity. The baby had to be put down due to broken spine. I understand paying for the xray, BUT the $55 exam fee is pure profit. I asked for a discount of the $178. They said i got a discount bc they didnt charge me for the DISPOSAL of his body. Wow playing on people's emotions is horrible. Read Less

I moved to the Kenner area recently and my dog got sick, I had read the reviews about Chateau. I chose Chateau regardless of the harsh, emotional review written by David.  I had been in his position before, needing more veterinary care than I could afford. It is a painful experience to go through. You feel so helpless. I went to Chateau because I did more research on the place. I read about Dr Nix and all her work. I went to the clinic and saw for myself how clean, well staffed and friendly they are.  When my dog had a serious problem, they followed up with me with a great deal of care and concern. After my dog was out of their care and with a specialist, they still called to follow up.I cannot say enough nice things about this place.  Having a vet like Dr. Nix with her years of experience is a Godsend.  I suggest that anyone interested in this place go in and see for yourself.  You will find a safe and knowledgeable place you can trust. Read Less

We have been using Chateau Veterinary Hospital  for primary veterinary care for my four dogs for the last 16 years. We would not go any place else.  Outstanding veterinarians and clinic staff.  Everyone is very friendly, caring and helpful. Outstanding primary veterinary care.  Always a pleasure to interact with everyone a Chateau Veterinary Hospital. I recommend this veterinary hospital most highly. Read Less

I'm writing this during a bad time for our family.  We used this vet since we moved here in 07 to take care of our cats.  Recently our cat Stripey developed a discharge in her eye, so I took her there.  She received eye drops after a problem at the desk; the vet didn't like the listed price for the drops, the office manager was out, so the vet changed the drops from the ones she wanted to something else.  I had to ask twice for an antibiotic shot for Stripey .   The next week, Stripey's eye wasn't any better and she had developed a cough and fever.  My wife took her in and the vet gave her an IV.  At this visit they thought it was a virus but didn't give her an antibiotic, only an IV for fluids.  Stripey quit eating and started having trouble breathing so my wife took her in again.  This time the vet thought it was bacterial; gave her a breathing treatment, recommended Lysine and other things.  They did an X-ray and said she did have pneumonia; my wife asked them to keep her overnight, give her IV fluids and antibiotics and was told they didn't keep animals overnight.  We were told to force feed her and give her a med to increase her appetite.  Over the next day and a half, Stripey got worse and we decided to take her to another local vet that friends had recommended.   Never once did Chateau recommend seeing a specialist or putting her into a pet hospital for in-patient care.   At Pet Care Inc, they got us in and admitted Stripey for IV antibiotics and fluids plus other therapies.  When my wife called Chateau to have her test results sent to the new vet, the vet at Chateau was upset we were taking her somewhere else and made my wife feel horrible.  Needless to say, our Stripey died this morning after the staff at Pet Care did everything possible.  The vets at Chateau spent a total of maybe 15 to 20 minutes total during 3 visits while the vet at Pet Care spent 45 minutes during the first visit examining Stripey and talking with us.  I honestly think our cat would still be alive if we had taken her to Pet Care sooner instead of going back twice to Chateau.  If you have a sick animal, take it to a vet hospital like Pet Care instead if a clinic like Chateau.  The charges at Chateau were extreme for the care they gave.  Only 1 antibiotic shot was ever given.  We were told if we felt we could administer pills they would give us a script.  When the amount if charges were questioned the Vet assumed we didn't want care given; as a matter of fact, the vet said very crappy stuff that hurt my wife deeply. I will never set foot in this place again.  And I can't recommend this place to take care of any animal.  My wife is devastated by the loss of Stripey, especially because we trusted these people and we lost our baby.  I am giving one star only because I can't give them a zero. Read Less

Very very very friendly staff.This is where I bring my spoiled and overweight golden retriever for all of his health and grooming needs.It's right around the area I grew up in, close to the parent's house. Everything is awesome about this place, except that it's very expensive. My dog's food... $80 and it only lasts less than 3 weeks. And not just the food, but their services. It is worth it. If you love your pet and if they're part of the family, then they deserve the very best, right?Side note: my dog is male and every time I send him to get a bath, I pick him up and always find a bow in his hair. I think its hilarious, but it may be damaging his ego. Read Less

Chateau Veterinary Hospital is the only veterinary hospital my pets will ever go. The staff members are all friendly and helpful. One of my dogs is a very shy/ timid dog. Dr. Nix is wonderful with her. She doesn't make her get on the table she just lets her sit next to me on the bench. She talks to her and is ginuine. If there is an emergency they always do their best to get your pet in as soon as possible. Since I have started bringing my pets here in 2006 I have told everyone I know with a pet that Chateau is the place to take your pet. Read Less