Cypress Animal Hospital
Kenner, Louisiana
Reviews
Ashley Olivier
14 Jun 2020
REPORT
I used to be very thankful of this place due to their prices, but after a bad experience I’d never go back. My cat, Watson, came in with a swollen stomach at the end of April. They found a tumor and w...
I used to be very thankful of this place due to their prices, but after a bad experience I’d never go back. My cat, Watson, came in with a swollen stomach at the end of April. They found a tumor and we scheduled an operation and he was given a prescription for chemo. They never informed me of the side effects of the chemo, and never offered any other treatment or explanation as to what was going on.
It wasn’t until researching myself that I realized how sick that could make him, so I decided against it. The time for his operation comes around and he becomes anemic, and they say there’s nothing they can do. Bullshit. They could have done a blood transfusion and operation to remove the tumor and stabilize him, but I wasn’t informed of that until I took him to another vet.
It could have been benign for all we knew, and I’m sure a fine needle aspiration would have been able to show that, but it was never offered and I didn’t know it was an option until I went to another vet, once again. They didn’t even offer to do another ultrasound to check to see if the tumor spread. They simply said okay here’s your dying cat, bye. Sorry, good luck!
And when I’m told by Cypress that basically there was nothing we could do and he was going to die, I ask if we can put him down. They say “oh well we don’t want to put down a happy pet.” Are you fucking kidding me?
He had a tumor on his spleen that could rupture at any moment and kill him almost instantly. He was not a “happy pet.” He was bleeding to death from the inside. He had anemia, FIV, and likely cancer that was literally killing him. He was breathing so heavy and his heart was going crazy and he was super lethargic with a giant stomach full of blood.
How insensitive can you possibly be? I was told this by both the doctor and the receptionist.
So now I had to take my sorry ass and my dying cat elsewhere where I’m actually informed of all the options, but by then he’s on the brink of death and has to be put down. I can only guess he had cancer, but I guess we won’t fucking know for sure now that he’s a pile of crushed bones and ash in a tiny plastic bag, now will we?
I was told there was nothing to be done which wasn’t true. I was denied the opportunity to put my cat out of his misery. Absolutely unacceptable.
Cecile Hall
1 Jun 2018
REPORT
The best, you can tell that they love what they do. Feel comfortable bringing my fur babies here.
carl smith
31 May 2018
REPORT
They are awesome. If you love your pet you will love them. My 15 year old dog is walking again thanks to Dr. French.
Brenda Lipcsak
19 Apr 2018
REPORT
They are very caring.
Mel Benyahia
11 Feb 2018
REPORT
Great knowledgeable staff with fair pricing.
Jayson Baldwin
30 Dec 2017
REPORT
They were nothing but rude from the word go. Don't waste your time and money on these clowns.
Loti Elmer
25 May 2017
REPORT
Excellent care Where they really love your animals
donna thor
16 May 2017
REPORT
They show compassion to you and your pets welfare. Will always try to fit you in for a unscheduled visit is needed. Just call them and see what they can do!!. Dr. FRENCH IS A VERY GOOD doctor
dona thor
16 May 2017
REPORT
They show compassion to you and your pets welfare. Will always try to fit you in for a unscheduled visit is needed. Just call them and see what they can do!!. Dr. FRENCH IS A VERY GOOD doctor
Deborah Broussard
24 Oct 2016
REPORT
Dr. French was recommended by my groomer/boarder. I was impressed by the thoroughness of the exam. They took blood and stool samples and had the results before we saw the doctor. I bought a year sup...
Dr. French was recommended by my groomer/boarder. I was impressed by the thoroughness of the exam. They took blood and stool samples and had the results before we saw the doctor. I bought a year supple of heart guard and the staff sent in my rebate. I found this out when the rebate card came in the mail. I highly recommend them great professional experience.
Steph D
4 Aug 2016
REPORT
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterda...
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterday and have definitely (finally) found our new vet. They were very knowledgeable, attentive, thorough, and caring. The prices were fair as well.
Steph D.
3 Aug 2016
REPORT
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterda...
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterday and have definitely (finally) found our new vet. They were very knowledgeable, attentive, thorough, and caring. The prices were fair as well.
Eduardo Almendarez
13 Apr 2016
REPORT
Dr Stone and his staff are great.
Jeff C.
23 Oct 2015
REPORT
I've been visiting here a few years after I switched away from Lake Animal Hospital due to distance from my house. Getting an appointment here is super easy and they take all 3 of my cats at once. The...
I've been visiting here a few years after I switched away from Lake Animal Hospital due to distance from my house. Getting an appointment here is super easy and they take all 3 of my cats at once. The only issue I've had is occasionally there can be a wait even with an appointment due to walk-ins since there is usually only one vet on duty during the week. Another nice feature is they have separate waiting areas for cats and dogs which really eases the stress of my three feline furballs.
Olivia H.
28 Nov 2014
REPORT
From the ladies smiles when you walk in to the way my dog receives excellent care this place is hands down the best, most personable vet!
Lenny Adams
25 Sep 2014
REPORT
I have been a dog breeder for over 15 years and have used more than 25 different vets in the New Orleans area over that time period. I have to say Cypress Animal is by far the most FAIRLY PRICED and C...
I have been a dog breeder for over 15 years and have used more than 25 different vets in the New Orleans area over that time period. I have to say Cypress Animal is by far the most FAIRLY PRICED and CARING veterinarian office I have ever dealt with. From the receptionists kind disposition to the attention to detail they show in ensuring my dogs are healthy and happy, I have never met a vet that goes the extra mile like Dr. Stone does. There have been several instances in which he has helped me through tough times in regards to my dogs and has time and time again gone above and beyond what I have come to expect from vets, as in my experience most are prone to over exaggerate health concerns in attempts to up charge clients and for fear of admitting a lack of knowledge on each and every subject a pet owner can encounter. In past situations such as those Ive been lied to, overcharged and under delivered my MANY vets over the past decade. The reason I trust Dr. Stone so much is because, as with other vets, over the years with so many dogs Ive brought in rare cases to him that he wasnt 100% sure about and instead of allowing ego to get in the way and mislead me as many others have done in the past, he has taken his time to call specialists in each field to further educate both of us on the reality and risks behind the procedures involved and given me 100% honest assessments of his capability and recommendations, even when that very recommendation is to go to a surgeon that specializes in such procedures while im begging him to give it a try. Instances like those are very rare in the pet health industry and when you find a vet willing to go the extra mile to ensure the safety and best care possible you know you've got one of the few vets out there that actually care about the well being of animals more than their own pride or pockets. A sight that is even more compounded by the fact that Dr. Stone is the absolute best surgeon I have ever watched perform. From ear crops, and c-sections to exams and checkups Cypress Animal is one of the very few vets I feel comfortable enough to recommend to all my clients.
Carrie Malbrough
14 Aug 2014
REPORT
Dr. Stone and the staff here at Cypress Animal Hospital are one in a million. I live on the Northshore and travel to Kenner just so I know that my baby boy is getting the care and attention that he de...
Dr. Stone and the staff here at Cypress Animal Hospital are one in a million. I live on the Northshore and travel to Kenner just so I know that my baby boy is getting the care and attention that he deserves. We chose Dr. Stone to crop our Great Danes ears and i tell you , the care received was above and beyond what i could have imagined. I had some concerns regarding his surgery and Dr. Stone , on his day off, Came into the office to make sure that my concerns were taken care of. I would Highly recommend this office to anyone wanting to give their pets Top Quality Care.
Thank you Again for taking care of our boy, Nikolai Malbrough!
Tiffaney Horton
8 Mar 2014
REPORT
Dissappointing. I found 3 small kittens and their mommy on the side of the road; took them here for medical attention, they sent me home with antibiotics and eye meds. I had to watch one of these help...
Dissappointing. I found 3 small kittens and their mommy on the side of the road; took them here for medical attention, they sent me home with antibiotics and eye meds. I had to watch one of these helpless babies die that very evening. I feel underskin fluids eould have helped this baby. Just dont think EVERY effort was made available to him cuz he was just another abandoned animal in an already long list of unwanted angels. Paid to save his life and that didnt work.
Christine Hewlett
22 Oct 2013
REPORT
BEWARE: OUTRAGIOUSLY PRICED!!!! I am new town and took my 2 dogs in for their yearly check-up. I did also buy their flee meds and a medication, but was shocked when I got hit with a $719.00 bill. A...
BEWARE: OUTRAGIOUSLY PRICED!!!! I am new town and took my 2 dogs in for their yearly check-up. I did also buy their flee meds and a medication, but was shocked when I got hit with a $719.00 bill. After my visit, I called other vets in town to see if it was the city that was so expensive, but it was just them. I called 7 other vet clinics to find out I paid almost double what other vets charged. I called and addressed my concern with Dr. Stone, and he was very un-understanding and would not work with us at all. Lesson learned: I will not return and I hope to save this from happening to others. VERY EXPENSIVE!
Kathy Poche
11 Mar 2013
REPORT
The staff here is excellent - they love animals and their jobs and it shows. Dr. French is a very straight forward individual who was willing to explain exactly what was wrong in terms we could unders...
The staff here is excellent - they love animals and their jobs and it shows. Dr. French is a very straight forward individual who was willing to explain exactly what was wrong in terms we could understand. Highly recommend them.
Book an Appointment
Online booking unavailable
Please call
(504) 466-9129
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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CLAIM IT HEREIncorrect information? Let us know
Cypress Animal Hospital
Kenner, Louisiana
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Ashley Olivier
14 Jun 2020
I used to be very thankful of this place due to their prices, but after a bad experience I’d never go back. My cat, Watson, came in with a swollen stomach at the end of April. They found a tumor and w...
I used to be very thankful of this place due to their prices, but after a bad experience I’d never go back. My cat, Watson, came in with a swollen stomach at the end of April. They found a tumor and we scheduled an operation and he was given a prescription for chemo. They never informed me of the side effects of the chemo, and never offered any other treatment or explanation as to what was going on.
It wasn’t until researching myself that I realized how sick that could make him, so I decided against it. The time for his operation comes around and he becomes anemic, and they say there’s nothing they can do. Bullshit. They could have done a blood transfusion and operation to remove the tumor and stabilize him, but I wasn’t informed of that until I took him to another vet.
It could have been benign for all we knew, and I’m sure a fine needle aspiration would have been able to show that, but it was never offered and I didn’t know it was an option until I went to another vet, once again. They didn’t even offer to do another ultrasound to check to see if the tumor spread. They simply said okay here’s your dying cat, bye. Sorry, good luck!
And when I’m told by Cypress that basically there was nothing we could do and he was going to die, I ask if we can put him down. They say “oh well we don’t want to put down a happy pet.” Are you fucking kidding me?
He had a tumor on his spleen that could rupture at any moment and kill him almost instantly. He was not a “happy pet.” He was bleeding to death from the inside. He had anemia, FIV, and likely cancer that was literally killing him. He was breathing so heavy and his heart was going crazy and he was super lethargic with a giant stomach full of blood.
How insensitive can you possibly be? I was told this by both the doctor and the receptionist.
So now I had to take my sorry ass and my dying cat elsewhere where I’m actually informed of all the options, but by then he’s on the brink of death and has to be put down. I can only guess he had cancer, but I guess we won’t fucking know for sure now that he’s a pile of crushed bones and ash in a tiny plastic bag, now will we?
I was told there was nothing to be done which wasn’t true. I was denied the opportunity to put my cat out of his misery. Absolutely unacceptable.
Cecile Hall
1 Jun 2018
The best, you can tell that they love what they do. Feel comfortable bringing my fur babies here.
carl smith
31 May 2018
They are awesome. If you love your pet you will love them. My 15 year old dog is walking again thanks to Dr. French.
Brenda Lipcsak
19 Apr 2018
They are very caring.
Mel Benyahia
11 Feb 2018
Great knowledgeable staff with fair pricing.
Jayson Baldwin
30 Dec 2017
They were nothing but rude from the word go. Don't waste your time and money on these clowns.
Loti Elmer
25 May 2017
Excellent care Where they really love your animals
donna thor
16 May 2017
They show compassion to you and your pets welfare. Will always try to fit you in for a unscheduled visit is needed. Just call them and see what they can do!!. Dr. FRENCH IS A VERY GOOD doctor
dona thor
16 May 2017
They show compassion to you and your pets welfare. Will always try to fit you in for a unscheduled visit is needed. Just call them and see what they can do!!. Dr. FRENCH IS A VERY GOOD doctor
Deborah Broussard
24 Oct 2016
Dr. French was recommended by my groomer/boarder. I was impressed by the thoroughness of the exam. They took blood and stool samples and had the results before we saw the doctor. I bought a year sup...
Dr. French was recommended by my groomer/boarder. I was impressed by the thoroughness of the exam. They took blood and stool samples and had the results before we saw the doctor. I bought a year supple of heart guard and the staff sent in my rebate. I found this out when the rebate card came in the mail. I highly recommend them great professional experience.
Steph D
4 Aug 2016
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterda...
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterday and have definitely (finally) found our new vet. They were very knowledgeable, attentive, thorough, and caring. The prices were fair as well.
Steph D.
3 Aug 2016
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterda...
We've lived in the area for 3 years now and have been to several vets that we haven't liked for various reasons for our dogs and cats. We brought one of our dogs in to Cypress Animal Hospital yesterday and have definitely (finally) found our new vet. They were very knowledgeable, attentive, thorough, and caring. The prices were fair as well.
Eduardo Almendarez
13 Apr 2016
Dr Stone and his staff are great.
Jeff C.
23 Oct 2015
I've been visiting here a few years after I switched away from Lake Animal Hospital due to distance from my house. Getting an appointment here is super easy and they take all 3 of my cats at once. The...
I've been visiting here a few years after I switched away from Lake Animal Hospital due to distance from my house. Getting an appointment here is super easy and they take all 3 of my cats at once. The only issue I've had is occasionally there can be a wait even with an appointment due to walk-ins since there is usually only one vet on duty during the week. Another nice feature is they have separate waiting areas for cats and dogs which really eases the stress of my three feline furballs.
Olivia H.
28 Nov 2014
From the ladies smiles when you walk in to the way my dog receives excellent care this place is hands down the best, most personable vet!
Lenny Adams
25 Sep 2014
I have been a dog breeder for over 15 years and have used more than 25 different vets in the New Orleans area over that time period. I have to say Cypress Animal is by far the most FAIRLY PRICED and C...
I have been a dog breeder for over 15 years and have used more than 25 different vets in the New Orleans area over that time period. I have to say Cypress Animal is by far the most FAIRLY PRICED and CARING veterinarian office I have ever dealt with. From the receptionists kind disposition to the attention to detail they show in ensuring my dogs are healthy and happy, I have never met a vet that goes the extra mile like Dr. Stone does. There have been several instances in which he has helped me through tough times in regards to my dogs and has time and time again gone above and beyond what I have come to expect from vets, as in my experience most are prone to over exaggerate health concerns in attempts to up charge clients and for fear of admitting a lack of knowledge on each and every subject a pet owner can encounter. In past situations such as those Ive been lied to, overcharged and under delivered my MANY vets over the past decade. The reason I trust Dr. Stone so much is because, as with other vets, over the years with so many dogs Ive brought in rare cases to him that he wasnt 100% sure about and instead of allowing ego to get in the way and mislead me as many others have done in the past, he has taken his time to call specialists in each field to further educate both of us on the reality and risks behind the procedures involved and given me 100% honest assessments of his capability and recommendations, even when that very recommendation is to go to a surgeon that specializes in such procedures while im begging him to give it a try. Instances like those are very rare in the pet health industry and when you find a vet willing to go the extra mile to ensure the safety and best care possible you know you've got one of the few vets out there that actually care about the well being of animals more than their own pride or pockets. A sight that is even more compounded by the fact that Dr. Stone is the absolute best surgeon I have ever watched perform. From ear crops, and c-sections to exams and checkups Cypress Animal is one of the very few vets I feel comfortable enough to recommend to all my clients.
Carrie Malbrough
14 Aug 2014
Dr. Stone and the staff here at Cypress Animal Hospital are one in a million. I live on the Northshore and travel to Kenner just so I know that my baby boy is getting the care and attention that he de...
Dr. Stone and the staff here at Cypress Animal Hospital are one in a million. I live on the Northshore and travel to Kenner just so I know that my baby boy is getting the care and attention that he deserves. We chose Dr. Stone to crop our Great Danes ears and i tell you , the care received was above and beyond what i could have imagined. I had some concerns regarding his surgery and Dr. Stone , on his day off, Came into the office to make sure that my concerns were taken care of. I would Highly recommend this office to anyone wanting to give their pets Top Quality Care.
Thank you Again for taking care of our boy, Nikolai Malbrough!
Tiffaney Horton
8 Mar 2014
Dissappointing. I found 3 small kittens and their mommy on the side of the road; took them here for medical attention, they sent me home with antibiotics and eye meds. I had to watch one of these help...
Dissappointing. I found 3 small kittens and their mommy on the side of the road; took them here for medical attention, they sent me home with antibiotics and eye meds. I had to watch one of these helpless babies die that very evening. I feel underskin fluids eould have helped this baby. Just dont think EVERY effort was made available to him cuz he was just another abandoned animal in an already long list of unwanted angels. Paid to save his life and that didnt work.
Christine Hewlett
22 Oct 2013
BEWARE: OUTRAGIOUSLY PRICED!!!! I am new town and took my 2 dogs in for their yearly check-up. I did also buy their flee meds and a medication, but was shocked when I got hit with a $719.00 bill. A...
BEWARE: OUTRAGIOUSLY PRICED!!!! I am new town and took my 2 dogs in for their yearly check-up. I did also buy their flee meds and a medication, but was shocked when I got hit with a $719.00 bill. After my visit, I called other vets in town to see if it was the city that was so expensive, but it was just them. I called 7 other vet clinics to find out I paid almost double what other vets charged. I called and addressed my concern with Dr. Stone, and he was very un-understanding and would not work with us at all. Lesson learned: I will not return and I hope to save this from happening to others. VERY EXPENSIVE!
Kathy Poche
11 Mar 2013
The staff here is excellent - they love animals and their jobs and it shows. Dr. French is a very straight forward individual who was willing to explain exactly what was wrong in terms we could unders...
The staff here is excellent - they love animals and their jobs and it shows. Dr. French is a very straight forward individual who was willing to explain exactly what was wrong in terms we could understand. Highly recommend them.
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