I had no idea that big dogs can get a thing called bloat (where their stomach flips over, its awful). So when I came home from work and my dog was panting, not eating, and would barely move, I was totally freaked out. The doctor here practically diagnosed it on the phone and had me rush him in. She performed an emergency operation, flipped his stomach, stitched it to his side so it didn't happen again, and completely saved his life. Dogs die of bloat really quickly and I'm just lucky that I came home in time and that the doctors here knew what to do. Highly recommend. Read Less

Had to take my poor baby Maggie in on Sunday to get a drain placed. She had a previous sx that didn’t close well. The minute I walked in I was greeted with kindness. The receptionist immediately came to see about her and took her to the back. Shortly after Dr IsRalson came and introduced herself and to let me know what was going on. She did such a great job and the incision looks great. Overall fantastic service! Great staff. Would definitely use this service again. Read Less

Love this place! Emergency doctors here are excellent-know what to do in a real emergency. Great staff and always fast with X-rays and blood work so I know what's going on with my dog. Been here several times-always great!!!! Read Less

From the initial call to our dog's discharge after emergency surgery, I experienced complete professionalism from the staff and doctor. They completely relieved all my anxieties with the care and empathy shown to me and my pet. Thank you! Read Less

In response/defense to the review from 8/29, it seems as if there is another side to the story that is not being told here. I just hate seeing one-sided slanderous reviews for any businesses. It seems as if the fact that the doctor even HAD to argue with your wife AT ALL seems to indicate she was being combative/argumentative rather than helpful in the situation. That being said, what would you expect for someone to do in that situation? It also seems like you may not have actually been there and are only hearing the one side of the interaction, which really makes this an inaccurate review. Emergencies are high stress and emotional, but being emotional in these situations never helps. In the future it seems it would be better if your wife were less argumentative/emotional and more calm. Read Less

Absolutely horrible experience. "Dr." Was more concerned with arguing with my wife at 330 am, then treating our dying dog. The woman was a total b*tch, rude, condescending and cold. More concerned with getting payment info with WAY TOO MUCH paperwork than getting the dog the immediate medical attention we needed at that 3am hour...45 mins wasted with limp dying dog, and they couldn't have cared less...The place is like the twilight zone...wife left crying with our kids & our dog taking the chance that we would rather have him die at home than in that cold hearted place. Those people are not good people. DO NOT BRING YOUR ANIMAL THERE IN AN EMERGENCY, THEY DON'T CARE...Very, very, very negative review here. The place needs to be closed down. JP. 8-28-2017 Read Less

It's a true shame this place is the only emergency clinic in town. They take their time while your animal is dying and they're ghoulish - whether it's demanding their money upfront before they'll see your dog as they did some years ago with a dog of ours that got run over, or whether it's accepting the news you'll euthanize your dog because you can't pay their hefty fees upfront, with the same goofy straight face as a McDonald's employee accepts your order for extra cheese. You'll see the worst face of the veterinary profession here, and Lafayette's stuck with them. If I could give 0 stars I would. Read Less

The staff were amazing to us today when we needed it for a grooming injury on a little pup. I was so glad they were open and helped us the way they did. Explained everything very well and did not take long before we were fixed up. Very well priced. People should understand for an emergency vet clinic you should expect to pay more than a regular vets office. I will def use them again (hope I dont need to). Read Less

I have never been so disgusted....how could a place not help an animal that is stray of its no accord..hit by a vehicle of a person who had no caring.....you took an oath to save lives....this kitten mattered...shame on you...Walt Whitman said it best..What lies before us...what lies behind us...is nothing compared to what lies within us. People please do not go here....they only care about your cash.... Read Less

Staff was very attentive and caring. We were there the sunday night before mardi gras and received prompt and personalized attention. Doctors and nurses couldn't have been nicer and they got an infected paw treated and medication dished out. Read Less

The staff were really friendly and professional! They were very concerned about my dog and made her very comfortable. One of the girls even took my son on a tour of the ER to ease him mind off of our hurt dog! Read Less

We went in with our cat who had been attacked by a dog. Our cat was immediately assessed when we walked into waiting room and was then taken to the back. The outcome was not a pleasant one, but we and our family pet were treated with true and genuine kindness and compassion. The service was beyond prompt and professional. I highly recommend this place to anyone who has the unfortunate need to seek emergency veterinary service. Read Less

If i could give them a 0 i WOULD!! We brought our dog King here, because he had been acting very strange lately, and when we arrived there, they told us that the only thing they could do was keep him over night and put him on drugs. They wanted $350 to keep him over night and extra to put him on the drugs that he "needed"!! We weren't gonna stand for that so we brought him back home and gave him the best treatment we could.. and less than an hour later... HE DIED!! Read Less

If any animal of mine gets sick on a weekend, I would LITERALLY let them die before going here again! The staff was condescending, and the cost for what we needed was TRIPLE that of our ordinary vet, for the same procedure. Plus, it looks like my poor cat was mutilated, and they gave me no instructions on aftercare, medications, etc. When I went to pick him up, all they made sure of was that I paid! Read Less

Date of visit: January 1, 2017 Date of death: January 2, 2017 DOB of dog: 3/11/13 If I could give zero stars and had the money to sue, I would. We waited for an hour and a half, and they spent about twenty minutes with us. My dog was 15.2 lbs an attacked by a Germen Shepherd while we were on vacation. Drove 1.5 hours back into town, so it had been three hours since the attack when we finally get to see the doctor. . During our wait, we had someone come check our dog, and they kept saying "I don't know how bad it is, I want to say it's better for him to wait out here with you guys where it's quiet and not loud in the back. He does have brushburns, but I don't know... it would be better if he waited in the front..." While we were waiting, we heard laughter in one of the backroom between two people that worked there. We almost thought about leaving because we weren't sure how severe the attack was, and felt like we weren't getting the attention we needed and would have rather he saw his regular vet the next day, but it was New Year's Day, and we wanted to make sure all precautions were taken because our precious dog was in so much pain. When we rang the bell to talk about leaving, the assistant said, "Actually the vet had me come tell you guys to come into the back." We go in, they shave where our dog has been bitten, tell us there were no lacerations, despite the blood leaking from the holes. Tell us it's the bruising that is worse, and that there were no broken bones, but didn't offer any x-rays for us to see. They didn't mention whether or not or even how to slop the bleeding after they sent us home. Told us to treat him like a patient who's been in a car accident. Say he still may be in shock and the adrenaline is still kicking, but they never told us exactly what the aftercare for him would be like except to "treat him like he's been in a car accident and to call the vet if his state worsens." They send him home with us and give us some antibiotics and pain medicine with oral instructions only. He was home with us, quiet cuz he's been badly bruised and attacked. So we're gentle, make him a bed, literally spoon feeding him to get him to have something in his stomach when he takes his medicine. His body was so stiff I had to position him myself to get him to lay down. Thought this was what a "car accident patient" needed. I thought I could call his regular vet the next day. Wake up the next morning and he has passed on in his sleep in less than 24 hours. They never mentioned anything about internal bleeding during the visit. I can't believe an EMERGENCY VET CLINIC, the only one in town, was understaffed, and spent little time with patients who wait for what could be a life or death situation, but the owners and their pets don't know because they are not trained professionals. WE GO TO THESE PEOPLE BECAUSE THEYRE THE ONES WHO GOT THE SCHOOLING NEEDED TO ASSESS WHAT IS WRONG WITH OUR LOVED ONES. I'm upset with the owner and her germen Shepherd but she did kennel her dog up during our visit - it just got loose the morning we were about to leave... an accident. I'm pissed that the last resource and opportunity were in the hands of this facility, and they were understaffed on New Year's Day. Read Less

Me and my friend just bought her dog in. They are very rude. We asked questions and the doctor that was there said you can go to your regular vet. We are paying you to help of with our dog. The lady up front didn't look like she like her job at all. I hope no one that has something really wrong with there dog goes here Read Less

As soon as Dr. IsRalson walked into the room she spoke to me in a condescending manner which matched her callous and uncompassionate demeanor. I originally came because my dog had a seizure 30 minutes prior, and she spent a longer amount of time trying to fit his snout into a muzzle that was too small than she took to "examine" him. Within seven minutes of her entering the room she had a diagnosis and was trying to usher us out of the door. She seemed absolutely appalled when I asked questions regarding his health and other symptoms the dog has displayed. Again, she responded in a condescending manner and berated me for suggesting a diagnosis that she had not drawn herself. Please keep in mind that if someone is taking their dog to an emergency clinic at 1:30 in the morning, it is probably not an issue to be taken lightly. The lobby and the other examination room were empty, so it is completely reasonable that I should be able to have more doctor interaction than seven minutes (especially given the high automatic examination fee). The clinic itself is quaint and the aides are extremely helpful and friendly; however, Dr. IsRalson is unwelcoming, rude, and is a terrible representation of what a doctor should be.Read Less

In the middle of the night our Whitney decided to sprain her paw. I called the clinic and they said it's not necessarily an emergency but would gladly see her if we have any concerns. We arrive and they were kind to us. But their attitudes could have been better. We had dr. Boudreaux. She was kind and explained everything. My husband and I understand it was 12 midnight when we arrived, but at the same time we felt pressed. The service wasn't horrible. We've had worse, but it's not our first choice to bring our fur babies to have regular vet checks over there Read Less

I would like to thank the staff of the Lafayette Animal Emergency Clinic, especially Chloe, for helping out with my pug Max today. It was such a positive experience! The knowledge, promptness, and especially compassion and care was truly appreciated! Thank you for your care! Read Less

Excellent service, extroiderarily professional and very helpful team, even over the phone before we went in. They are awesome. Our Boxer is very very skittish so they put us in a room so she would be OK while we filled out paperwork. Overall A+ Read Less

My dotson was sick so we bring him here. Turns out he was permanently paralyzed due to something in his spine. The staff were so nice and showed so much compassion to my family and I. Turns out that we had to put my baby down and the staff even cried with us! About a week later we received a card in the mail that they had all signed saying sorry and thanks for choosing us. This is my favorite vet. I have bring all of my animals here ever since. Read Less

I brought my Bichon Frise here last year after he was extremely ill. Nobody could figure out what was wrong with him. We later found out it was lyme disease due to a single tick hiding between his paws. Anyhow, he continued to get worse after two normal vet visits and the second night that he was ill, I decided to bring him in to the emergency clinic. He was so bad off that he could hardly move and I was scared to death that we would lose him if we didn't do something. All of them were extremely friendly and told me that it would be best to keep him over night on an IV. I asked if I could call during the night and they assured me that I could call as much as I wanted to check on him. I called three times before having to pick him up at 6am at all hours of the night and each time, they never made me feel like I was bothering them. They would put me on hold and let me know if he was sleeping or looking more alert. He looked so much better the next morning. His eyes were brighter and he had more energy. He declined again a couple hours after going home but it's because at the time, we still didn't realize that it was a tick that was causing all of his problems. It was a hefty bill but I honestly don't regret taking him. He was so sick that night that that over night stay may have saved him until we could get to the bottom of his illness. Read Less

The most TERRIBLE vet experience I have EVER had in my 25 years of owning/rescuing animals. After rescuing an emaciated (nothing but skin and bones) boxer/mastiff with burn marks on him and raw skin from where his collar was embedded in his neck, I rushed him to this clinic--it was my only option being that it was a Sunday. I was told that the animal could not be seen because he had a microchip and that the owners have been called. That being said, it was only natural that I had questions and concerns considering the condition this dog was in. I did not want this animal going back in a dangerous environment and was so emotional over the appearance of the dog. The intern/vet tech in the office was not in the least bit helpful or compassionate toward this animal and ROLLED HIS EYES at me because i was crying over the condition gentle soul was in. I asked to speak to the vet thinking maybe he could shed some light on this situation. The "vet" DR. MOREAU walked into the room and was the RUDEST "doctor" i have EVER come into contact with. Not only did he NOT say hello, shake my hand and my husband's hand, or show any compassion and love towards this animal, but he REFUSED to help our dog we just rescued and said he has WORSE OFF ANIMALS THAT ARE DYING in the back. I was completely in love with this boxer/mastiff by this time and BAWLING crying and begging for help in some way--- answers, compassion, information.. ANYTHING. He told me because this animal had a microchip, it is NOT MY DOG and i could not leave with him and that the owners MAY come get him. DR MOREAU said THE MOMENT i walk out of the doors, he would call ANIMAL CONTROL when he had me here willing to fork over hundreds, thousands, or any amount of money it took to get this dog healthy again and provide the best home for him. THE vet had nothing to say expect refusal to treat him and RUDE comments. THE VET FOLLOWED ME OUTSIDE and HARASSED ME. He NEVER apologized for vet techs rudeness towards me and my family but instead talked down to me and HARASSED ME to the point of tears. I WANT EVEryone to know about how HORRIBLE this place is and the staff working there. DR MOREAU, by far, is the worst VET in LAFAYETTE, LOUISIANA. Read Less

If I was able to give a review without having to give a star I would. I brought my cat in bloody and unable to walk with cuts and holes in him the visit cost $500 .When He arrived he was the only patient they were "very concerned " about his condition before "a more critical case" arrived they released him with antibiotics and pain meds assuring me it was just scratches and small cuts not even big enough for stitches. Not even 24 hrs later he died. Read Less

If I was able to give a review without having to give a star I would. I brought my cat in bloody and unable to walk with cuts and holes in him the visit cost $500 .When He arrived he was the only patient they were "very concerned " about his condition before "a more critical case" arrived they released him with antibiotics and pain meds assuring me it was just scratches and small cuts not even big enough for stitches. Not even 24 hrs later he died. Read Less

My aging large golden irish mix dog died, was hit by a car when he got loose on a walk, the leash dropped by a child. Eventually found him and got him home with the help of neighbors as I don't drive. A neighbor recommended this place and helped me get him there to dispose of his ripening 80 lb body staring dead from the floor in the shed. I loved that dog and paid about 180 dollars for him to be cremated and his ashes sent to me in a container, forking over the bills in a daze that night as the tears ran down my face. And I'm cheap. They never came.Eventually I called asking where his ashes were. I got an apologetic call back saying that a new employee had mislabeled him, and they'd thrown his body in the trash. They said they immediately fired her and cut me a check for a refund, and told me the precise day the check would hit the mail to me and when to expect it. The lady was very apologetic and I was very professional and she couldn't hear the tears streaming down my face. All I can say is F this place. They threw his body in the trash. As a retail manager I can understand the nightmare, but F this place. All understanding and compassion aside, his body is still in the trash. I loved him and owed him and they threw him in the trash. Read Less

Lafayette Animal Emergency is awesome! Our cat got bit on the back leg by a grumpy Cottonmouth and after a day at the vet, getting shaved, poked and prodded, she needed somewhere to go for the night and be supervised and on IV. They were friendly and accomidating and didn't add more torture to her already horrible day. By the next morning she was purring and rubbing on the bars at them and she came home very happy. I always appreciate a vet who doesn't manhandle and frighten already traumatized animals. So glad this place exists as the only overnight place in the area! Read Less

Pets get sick on weekends too, and this is the kind of place one is grateful to find.  I took my critically ill feline friend here and was very pleased by the competent care my cat received by the compassionate veterinarian and staff.  I am hopeful I won't need their services again but if I do I know I can trust them to take the very best care of my pet. Read Less

I have brought my dog here when she was having trouble delivering her puppies. they did a wonderful job and delivered two pups. another time I brought in another paw baby that had something caught in his throat. they saved my dogs life. very kind and passionate staff. I would recommend bringing your paw babies here for your emergencies. Read Less

I went to visit my bf's family over the Christmas holidays, and brought my best little co-pilot, my sweet beagle named Sam. It was a horrible experience when she ended up getting attacked by another dog... a huge chunk of skin missing, blood from other places... awful. We found the number to Lafayette Animal Emergency Clinic, and they said to bring her in right away. They got to her as soon as we got there and within 15 minutes, gave a solid examination and an estimate - always the moment of truth where your heart skips two beats: will she be okay and how much is it going to cost. The vet explained they'd need to install a drain to help flush out the deep wounds she incurred, and they'd also need to stitch up the open wounds where she was bitten - 4 areas. But they conveyed that she would be just fine. Then we braced for the cost - a little less than $450. I can't tell you how stunned I was at the reasonableness of the cost to get her fixed up (this happens to be the same sweet girl who broke her leg last Christmas to the tune of $3500.) The cost included pain-killers and antibiotics. We had to bring Sam back to the vet two more times - 4 days later to have the drain removed, and 10 days later to have the stitches removed. There was no charge for the follow-up visits, which made me love this place just a little bit more. The staff was friendly and extremely attentive, and were very patient and forgiving when Sam paid a little retribution by peeing and pooping on their floor while getting the drain removed. The hours for the emergency vet coincide for when most places are closed - 5:00 p.m. - 8:00 a.m. weeknights(ish), and all weekend. I am SO very thankful for this place and for its people. It's 2 1/2 weeks later, and Sam's as good as new - chasing her tail and throwing her toys around - with a little punk-rock hair-do! Read Less

We brought Poppy, our 3 year old yorkie in last night with vomiting and diarrhea. He was very listless and seemed to be hurting. When we walked in we were impressed right away. The clinic was fresh, clean and bright and the staff members were very friendly and caring. They all talked to him as much as they did us. Dr. Amy Bonin was very knowlegable and diligent in diagnosing and treating Poppy. Then kept him overnight and treated him with meds and IV's. When we picked him up this morning he seemed like a different dog, looking relaxed and a lot happier! Read Less

My mom had accidentally run over our cat's front paws with her vehicle and we were terrified that they were broken. They looked awful and we knew she was feeling terrible. Dr. Moreau looked at her paws, assured us they weren’t broken and assured us Hope would be fine. In 3 days she was acting like herself again. They were so calming and reassuring that everything would be ok. We are so greatful! Read Less