43 Reviews

South Paws Veterinary Surgical Specialists

Mandeville, Louisiana
General Info
South Paws Veterinary Surgical Specialists is a leader in veterinary orthopedic surgery and sports medicine, neurological surgery, and soft tissue surgery. Our board certified surgical specialists practice with both cutting edge surgery and the latest in regenerative veterinary medicine (stem cell, PRP, hyperbaric oxygen therapy). Our in-house Regenerative Medicine Lab includes both equipment for stem cell and platelet rich plasma processing, as well as hyperbaric oxygen therapy for faster, healthier postoperative recoveries.
South Paws offers the latest in diagnostic imaging equipment, including ultrasound, digital radiography, and MRI. Sophisticated imaging allows us to give you a quick, definitive diagnosis of you pet's condition.
We believe the postoperative care is as important as the surgery itself. That is why we offer a full veterinary Rehabilitation Center that includes an underwater treadmill, therapeutic ultrasound, cold laser, muscle stimulator, hyperbaric oxygen and much more.
Our goal is to offer you latest surgical and medical treatments so that your pet can enjoy life to the fullest!
Reviews
Paula Townson
13 Apr 2018
REPORT
This facility is the most compassionate group of surgeons and staff. I took my dachshund in yesterday afternoon due the loss of use of his back legs after two weeks of steroid, etc to try for non sur... Read More
This facility is the most compassionate group of surgeons and staff. I took my dachshund in yesterday afternoon due the loss of use of his back legs after two weeks of steroid, etc to try for non surgical healing with my local vet. They did a CT scan and was going to do surgery today for a herniated disc. Surgeon called me last night and said he did surgery right away as he was concerned about our dog losing further function. He was so compassionate and caring. I couldn't be more pleased with South Paws. Thank you, thank you for taking care of my fur baby. Read Less
Lendy E.
17 Mar 2018
REPORT
South Paws and Dr. Bob are truly one of the very best vetinary surgical centers. His staff is exceptional, kind hearted and goes above and beyond not only taking care of the animals but providing emo... Read More
South Paws and Dr. Bob are truly one of the very best vetinary surgical centers. His staff is exceptional, kind hearted and goes above and beyond not only taking care of the animals but providing emotional support and genuine love and care. I highly recommend this clinic. Your pet will be in the best hands and treated like one of their very own! Read Less
Robin Black
2 Aug 2017
REPORT
I took my rescue baby to South Paws after a very "well-known franchise" Vet Clinic, in Metairie, LA literally "kicked us to the curb" with a dying dog! My dog had lost his back legs. Over 4 days, my p... Read More
I took my rescue baby to South Paws after a very "well-known franchise" Vet Clinic, in Metairie, LA literally "kicked us to the curb" with a dying dog! My dog had lost his back legs. Over 4 days, my personal Vet communicated to this franchise surgical clinic that my dog's spine swelling had subsided, and he needed surgery ASAP to replace tissue that had slipped and blocked his spinal cord signal to his rear legs, as well as the payment check arriving ASAP. They were FULLY AWARE that my dog had been 4 days with this injury, and needed surgery immediately to have any hope of surviving and regaining the use of his rear legs! I advised that I had sold stock to pay for this surgery, and a check was arriving FedEx in 3 days as promised 4 days ago. I even provided proof of the payment arriving. The vet said it was VITAL that she prep for immediate surgery. While she went back to scrub, the Receptionist approached me and said I would have to LEAVE IMMEDIATELY if I was not able to pay for the surgery THAT MOMENT! I provided a telephone number to verify that I was receiving a $3000 Cashier's Check to pay for the surgery as fast as available. She then charged me for a Vet exam and Office visit, and asked me to leave with my dying dog. When I asked what would happen to him if he waited 3 days for the check to arrive for the surgery, they advised he would probably die, and they would be more than happy to dispose of his body! I left with my dog, and sat, crying hysterically in my car while frantically calling every Vet listed on Google in the area (I had just moved there 1 month prior, and was not familiar with all the Vets available to me.) Two hours, and after contacting 8 Vets in the surrounding area, I was finally advised there was only 1 Vet qualified to do this type of surgery...Dr. Bob at South Paws Veterinary Surgical Specialists in Mandeville, LA - approx. 40 minutes away. When I called and explained my situation to the receptionist, she stated, "Bring him here...Dr. Bob will take a look at him, and I am POSITIVE we can help you out!" I found my way to South Paws, Dr. Bob examined my dog, and Dr. Bob looked at me, explained he understood my situation having just moved to the area, got a new job, selling stock to receive the check to pay for the emergency surgery, even though the check would not arrive for 3 days, but he would do my dog's surgery as long as I promised to pay him when my check arrived! He advised he didn't know me, I didn't know him, but he was going to trust me that I was committed to give my "rescue" pup the best chance at a quality life possible, and he would do the surgery (which was needed IMMEDIATELY), but I HAD TO PAY HIM!!! I advised I was a debt collector for 25 years, and I had collected delinquent debt for Veterinarians before, and he could REST ASSURED I WOULD PAY HIS BILL IN FULL, as soon as my stock payment check arrived!!! Dr. Bob called me before I had even returned to my home in Metairie to tell me that Diego had come through the surgery successfully, and he felt his prognosis for a full recovery was "GOOD"!!! Diego DID regain full use of his rear legs, and 3 years later, he is a happy, healthy, shih tzu walking, running and playing with his little playmate (baby brother) Every Day!!! Words cannot express the way I feel about South Paws Veterinary Surgical Specialists, Dr. Bob, and their entire Staff!!! This group of people work at this organization for the LOVE OF PETS, and they work tirelessly FOR YOUR PETS, and their well-being! They do miraculous, state-of-the-art procedures to preserve and save the lives of their animal patients--that would have been a death sentence years ago! Dr. Bob and his Specialists perform miracles EVERY DAY!!! YOUR PET IS IN THE COMPANY OF THE MOST HIGHLY-SKILLED, LOVING, COMPASSIONATE INDIVIDUALS IN THE VETERINARY FIELD AT THIS FACILITY!!! As an animal advocate, I am proud to say I recommend South Paws with NO RESERVATIONS!!! Don't hesitate to use these Specialists should the need arise...YOU ARE IN THE HANDS OF THE VERY BEST!!! Read Less
Dee Cristina
23 Mar 2017
REPORT
Words escape me as to WHAT CAN EVEN ACCURATELY represent the ANGELS that are present at South Paws Veterinary! As I rescued this baby that had been hit by a car and only option (other than Euth) was ... Read More
Words escape me as to WHAT CAN EVEN ACCURATELY represent the ANGELS that are present at South Paws Veterinary! As I rescued this baby that had been hit by a car and only option (other than Euth) was surgery! Dr Ledoto's responsiveness (as I was very heartfelt to help this baby) allowed me to feel comfort in knowing South Paws could help her immediately! Upon rescuing her I had an immediate appointment and Dr Bob Hancock, already communicating with Dr Ledoto, knew the specifics and this baby was offered relief from her pain....Having SHATTERED BONES, Dr Hancock rebuilt her hips and the staff there had constant communication in keeping me updated in her treatment....Although, this baby was a rescue that I only had a couple hours prior to taking her to South Paws, the staff and specialist were SOOOO HEARTFELT in knowing my passion in helping her and knew that to me, HER LIFE MATTERED!..... I actually picked her up following surgery on SUNDAY morning! All the staff knew everything about her and was very helpful! THEY ARE INCREDIBLY CUSTOMER ORIENTED and seem to REALLY LOVE HELPING MAKING A DIFFERENCE IN THESE BABIES LIVES!.....I cannot say enough good about my experience there....and when others ask "DID YOU SHOP PRICING AS YOU ARE A RESCUE?" I respond with "NO, because the care and love they provide at South Paws is PRICELESS!" I will always return here for any of these furbabies in need!......GOD BLESS THEM ALL FOR CARING and SHARING THE SAME PASSION IN KNOWING THEY CAN MAKE A DIFFERENCE! Read Less
Lea Rochelle
17 Mar 2017
REPORT
Both the front and the back office staff at South Paws Veterinary Surgical Specialists are wonderful. I wish that they were a human doctor so that I could go there!
Paul Siebert
7 Feb 2017
REPORT
South Paws performed surgery on our dog and we continued going there for therapy about 10 times after the surgery. I already have and will continue to recommend them to our friends and family. They ar... Read More
South Paws performed surgery on our dog and we continued going there for therapy about 10 times after the surgery. I already have and will continue to recommend them to our friends and family. They are just so awesome and were wonderful to work with. Read Less
Cameron Douglas
11 Jan 2017
REPORT
The staff at South Paws Veterinary Surgical Specialists truly care about all of the animals they treat. I didn't' see one person in there office just working for money. They all really love there jobs... Read More
The staff at South Paws Veterinary Surgical Specialists truly care about all of the animals they treat. I didn't' see one person in there office just working for money. They all really love there jobs. Read Less
Brittney A.
31 Dec 2016
REPORT
I don't know how to thank Dr. Bob and his staff for all they have done for my German shepherd Red. Red doesn't take well to vets due partly to his bad experience at petsmart years ago. The set up of t... Read More
I don't know how to thank Dr. Bob and his staff for all they have done for my German shepherd Red. Red doesn't take well to vets due partly to his bad experience at petsmart years ago. The set up of their office is not like any other Vet we have been to. It's comforting and home like. The staff are all extremely compassionate, caring and respectful. They do around the clock top notch amazing work and I will never bring my boys to another vet for their care! Read Less
Mario Soto
18 Nov 2016
REPORT
We used South Paws for one surgery for our dog and their rehab services about 10 times. Everyone was friendly and inviting. I really felt comfortable taking my dog there for surgery.
Samuel M.
18 Nov 2016
REPORT
The doctors at South Paws Veterinary Surgical Specialists were able to answer my questions and sufficiently explain my pets surgery and treatment.
Dan Zimanski
23 Oct 2016
REPORT
Dr. Bob Hancock and his team at South Paws are the best. My dog had a joint tumor/mass and Dr. Bob did the surgery. So impressed with his knowledge and expertise and the results of the surgery & the... Read More
Dr. Bob Hancock and his team at South Paws are the best. My dog had a joint tumor/mass and Dr. Bob did the surgery. So impressed with his knowledge and expertise and the results of the surgery & therapy he and his team performed... Just step inside the doors of this facility and you know it's not just your everyday vet. They have an incredible process and staff to care for your animal and their therapy program is incredible! I highly recommend South Paws and Dr. Bob Hancock! You won't believe the service you receive and the care for each patient is fantastic! It is obvious every team member loves what they do! Read Less
MARK EVANS
4 Oct 2016
REPORT
Dr. Hancock did a TPLO surgery on my lab. After the surgery, I utilized the rehab services offered by his clinic. I could not be more pleased with the results. The entire experience was great. The... Read More
Dr. Hancock did a TPLO surgery on my lab. After the surgery, I utilized the rehab services offered by his clinic. I could not be more pleased with the results. The entire experience was great. The ladies in the front office were great. The surgery went well and the rehab specialists helped get my retriever ready to resume training and hunting in 3.5 months. I highly recommend Dr. Hancock and his staff if your dog needs any surgery. Read Less
Amy P.
15 Aug 2016
REPORT
South Paws Veterinary Surgical Specialists were kind to my baby and I when I was such a wreck for his treatment.
Maggie C.
19 Jul 2016
REPORT
South Paws Veterinary Surgical Specialists is the only place to take your precious pet in the Mandeville area.
Simone D.
20 May 2016
REPORT
Our Vet referred us to South Paws for our dog, Darla. She couldn't put weight on one of her paws and the vet suspected it was a torn ACL.  Dr. Dena , at South Paws, agreed with the diagnosis and Darla... Read More
Our Vet referred us to South Paws for our dog, Darla. She couldn't put weight on one of her paws and the vet suspected it was a torn ACL.  Dr. Dena , at South Paws, agreed with the diagnosis and Darla's surgery was scheduled for that afternoon. When Dr. Dena started the surgery, she found a mass on the bone and the bone itself had pretty much deteriorated. She immediately called us and told us she suspected cancer. We gave permission for a chest X-ray  while she was still sedated to help confirm this diagnosis. After all diagnostics were completed, the cancer was confirmed. We made the hard decision to euthanize. We returned to the clinic and were allowed time with our beloved Darla to say good bye. Dr. Dena sat with us and explained the procedure. When we were ready she helped Darla cross the Rainbow Bridge with us petting her and talking to her as she left. Dr. Dena even kissed Darla's head when it was over. I cannot thank Dr. Dena and the staff at South Paws enough for the care they took of Darla and the compassion they showed us. They helped us through a tough time. Read Less
Mindy Claxton
2 May 2016
REPORT
We had some major complications with our little wild child of a dog because we couldn't keep her calm enough after surgery. It was HORRIBLE and I thought she was going to die. But the vets and staff a... Read More
We had some major complications with our little wild child of a dog because we couldn't keep her calm enough after surgery. It was HORRIBLE and I thought she was going to die. But the vets and staff at South Paws were very reassuring and supportive and couldn't have been more helpful. Much thanks!!! Read Less
Cassie Ford
19 Apr 2016
REPORT
I can't say enough good things about all of the people who work at South Paws! Everyone was so nice and attentive to my family! Thank you so much.
Martin P.
18 Apr 2016
REPORT
Dr. Lodato at South Paws Veterinary Surgical Specialists removed a huge lipoma for my dog. Thank you for taking care of my baby!
Brett F.
22 Mar 2016
REPORT
The entire staff at South Paws is really nice and caring. I would highly recommend their services to anyone I know in need.
Marty Petrella
17 Feb 2016
REPORT
The entire staff is really nice. I can't say enough good things about how much they care for the pets that come into their practice.
Ray O.
11 Jan 2016
REPORT
South Paws has been a vet that I can really trust and I would tell anyone I know that. Thank you South Paws Team for the kindness you showed me and my animals. I am very grateful for your services.
Jessica H.
8 Dec 2015
REPORT
My pup was in a lot of pain because of joint issue that he had but when the doctor at South Paw rebuilt his joint he is now no longer in any pain.
Jason K.
10 Nov 2015
REPORT
Any staff member we have associated with at South Paws Vet has treated us with patience and compassion.
michelle roger
3 Nov 2015
REPORT
Our sweet frenchie was sent to South Paws for an emergency surgery from Baton Rouge- no one else was available (not even LSU vet school had a surgeon on call) late one night while we were out of town.... Read More
Our sweet frenchie was sent to South Paws for an emergency surgery from Baton Rouge- no one else was available (not even LSU vet school had a surgeon on call) late one night while we were out of town. Dr Bob and his amazing crew didn't hesitate for one second to take on the task!!! Remy was treated with the best care imaginable! The staff and Dr Bob kept us well informed. The direct communication, frequent photos and the love they showed our Remy while we were away made us feel confident in his care and wellbeing!! (Being a nurse in the hospital setting I know how frustrating this can be for families) I will now be driving to Mandeville for all of Remy's healthcare needs!! They truly love their furry patients :) Read Less
Paul Clark
21 Oct 2015
REPORT
We were highly recommended to south paws by friends! And we definitely made the right decision to bring our dachshund major there for his back surgery! They have all been so nice and so loving towards... Read More
We were highly recommended to south paws by friends! And we definitely made the right decision to bring our dachshund major there for his back surgery! They have all been so nice and so loving towards our pet we knew he was is the best hands! He's home now and doing great and we hope to have him back to his normal self soon! Thank you so much! Worth the money to save our family member! #ontorecoveryRead Less
Carrel M.
17 Oct 2015
REPORT
Thank Thank Thank! SouthPaws saved our pups life! The Staff and Doctors are so compassionate and honest. They took the time to explain, make a plan, give us options. Our surgery went successful and we... Read More
Thank Thank Thank! SouthPaws saved our pups life! The Staff and Doctors are so compassionate and honest. They took the time to explain, make a plan, give us options. Our surgery went successful and we have I girl back! I  recommend this hospital for all pups and cats in need!!Rel Read Less
Trini K.
11 Oct 2015
REPORT
Compassion and care is what Dr. Bob and the rest of South Paws Vet staff do as a profession. The 24-hour supervision of my cat Maggie was consistent and caring. I would never go anywhere else.
Cassandra T.
7 Sep 2015
REPORT
I LOVE South Paws!  I've taken numerous pets there and Dr. Bob is the greatest specialist in the world. My puppy Boss broke her leg recently, and he made her leg like new again...like the accident nev... Read More
I LOVE South Paws!  I've taken numerous pets there and Dr. Bob is the greatest specialist in the world. My puppy Boss broke her leg recently, and he made her leg like new again...like the accident never even happened! Everyone in his facility is so helpful and compassionate. I love having this place so close to us. How awesome is that? The facility is amazing and they can even do MRI's there. Off the charts great! Read Less
Jodie W.
23 Apr 2015
REPORT
My dog had some work done here with Dr. Bob and he is feeling so much better now after being in pain for a long time.
Judith G.
27 Jan 2015
REPORT
I was referred to South Paws from the Lakeview Vet Clinic after we suspected a torn ACL. They did operate and got her running around in no time. Two years later she is lame and holding up the same kne... Read More
I was referred to South Paws from the Lakeview Vet Clinic after we suspected a torn ACL. They did operate and got her running around in no time. Two years later she is lame and holding up the same knee! We will be going back very soon! Read Less
Sara F.
21 Jan 2015
REPORT
The veterinarians at South Paws Veterinary Surgical Specialists are very nice.
Cara W.
18 Nov 2014
REPORT
My favorite part about the South Paws Veterinary Surgical Specialists is that the doctors and staff are very upfront in telling you what is going on and keeping you updated.
Nathan W.
20 Oct 2014
REPORT
I was very satisfied with the quality of the services my dog received at South Paws Veterinary Surgical Specialists. Everyone was very nice, even though I saw them a lot!
Aly W.
6 Oct 2014
REPORT
I will always recommend South Paws Veterinary Surgical Specialists to my friends or family. A big thanks to the staff and especially Dr. Bob for doing such a great job with him.
Meg A.
2 Aug 2014
REPORT
Great staff + punctual + animal focus = great rehab place for animals My dog is currently doing under water treadmill therapy here and I like it much more than the other option in New Orleans.  The st... Read More
Great staff + punctual + animal focus = great rehab place for animals My dog is currently doing under water treadmill therapy here and I like it much more than the other option in New Orleans.  The staff is smart and kind and puts the animal first.  They are very expensive but if you have the money and don't mind driving to the northshore they are the place to go. Read Less
Katy C.
11 Jul 2014
REPORT
I was so relieved to see that my dog was not in any pain anymore. South Paws was able to restore his mobility!
Jenn G.
6 May 2014
REPORT
We took our Redbone Coonhound, Daisy, to South Paws from Mobile, AL after we rescued her from a County shelter (high kill). She had been sitting in the shelter without any medical care for 8 days prio... Read More
We took our Redbone Coonhound, Daisy, to South Paws from Mobile, AL after we rescued her from a County shelter (high kill). She had been sitting in the shelter without any medical care for 8 days prior to her rescue and she was a difficult case, extremely emaciated with a shattered pelvis and very damaged diaphragm. They took excellent care of her, performed two complicated surgeries, and we believe contributed greatly to saving her life. Today, after 4 months, is walking well, happy, and getting stronger everyday. We highly recommend Dr. Hancock and South Paws. Read Less
lisa.varnado.3
22 Mar 2014
REPORT
The Doctors and staff are amazing! They are very professional and have state of the art equipment. It's obvious they love what they do and sincerely care about your pets needs. No matter the condition... Read More
The Doctors and staff are amazing! They are very professional and have state of the art equipment. It's obvious they love what they do and sincerely care about your pets needs. No matter the condition or severity you can count of the SouthPaws faculty to provide you with the best services available! Read Less
Katie F.
6 Feb 2014
REPORT
My little Jack was referred to South Paw, after he sustained a fracture in a front leg after a vehicle impact. Jack is my special little guy and the only dog I have ever rescued so I felt a responsibi... Read More
My little Jack was referred to South Paw, after he sustained a fracture in a front leg after a vehicle impact. Jack is my special little guy and the only dog I have ever rescued so I felt a responsibility to get him the best care available. Dr Bob and his amazing staff treated me, my husband and little Jack like family and it made this tough time much easier . I am beyond pleased with his care and also the talent in this office . Jack is only 5 lbs, and the surgery was very technical because of the location of the fracture and his little size. We are now 6 weeks post op. And Jack is doing well beyond our expectations. If it was not for his gnarly scar you would never know 2 months ago he was in a coma in ICU. We will always be grateful for Dr. Bob and all the staff at South Paw. Read Less
Nathan T.
17 Jan 2014
REPORT
We are so grateful for the excellent care you gave Riley. Every staff member we encountered t South Paws treated us with patience and compassion.
amymariee
27 Nov 2013
REPORT
Thank you so much to everyone on your wonderful staff for taking such good care of Bailey these past few days!
Lacey P.
18 Oct 2013
REPORT
I would like to give a huge thank you to everyone at South Paws especially Dr. Susan. You would think Belle was her own dog the way she took care of her.
Tim G.
4 Mar 2013
REPORT
I came home from work one day and one of my dogs had lost the use of get back legs during the day.  I rushed her to my vet office they said she had probably ruptured a disc in her back and that time w... Read More
I came home from work one day and one of my dogs had lost the use of get back legs during the day.  I rushed her to my vet office they said she had probably ruptured a disc in her back and that time was very important. The longer she was like this the less likely it was she would ever have use of her legs again. They recommended south paws and said it was the best.  I rushed her across the lake immediately. My dog needed a invasive and delicate back surgery. They completed the surgery successfully and fully rehabbed her. This place has underwater doggy treadmills regular treadmills and a whole section of the building and staff dedicated to rehab after their surgery. My dog made several visits for the next few weeks and improved greatly. She needs to be delicate on her back and her legs are a little wobbly but she is in no way handicapped. I was watching her RUN around my back yard a few nights ago and I got emotional and realized I haven't yelped about this place yet. South paws has a professional and careing staff the building is immaculate and they do amazing work Read Less
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(985) 809-1590
2631 North Causeway Boulevard
Mandeville Louisiana 70471
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-17:00PM
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South Paws Veterinary Surgical Specialists

Mandeville, Louisiana
(43)
2631 North Causeway Boulevard
Mandeville Louisiana 70471
South Paws Veterinary Surgical Specialists is a leader in veterinary orthopedic surgery and sports medicine, neurological surgery, and soft tissue surgery. Our board certified surgical specialists practice with both cutting edge surgery and the latest in regenerative veterinary medicine (stem cell, PRP, hyperbaric oxygen therapy). Our in-house Regenerative Medicine Lab includes both equipment for stem cell and platelet rich plasma processing, as well as hyperbaric oxygen therapy for faster, healthier postoperative recoveries.
South Paws offers the latest in diagnostic imaging equipment, including ultrasound, digital radiography, and MRI. Sophisticated imaging allows us to give you a quick, definitive diagnosis of you pet's condition.
We believe the postoperative care is as important as the surgery itself. That is why we offer a full veterinary Rehabilitation Center that includes an underwater treadmill, therapeutic ultrasound, cold laser, muscle stimulator, hyperbaric oxygen and much more.
Our goal is to offer you latest surgical and medical treatments so that your pet can enjoy life to the fullest!
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-17:00PM
Paula Townson
13 Apr 2018
REPORT
This facility is the most compassionate group of surgeons and staff. I took my dachshund in yesterday afternoon due the loss of use of his back legs after two weeks of steroid, etc to try for non sur... Read More
This facility is the most compassionate group of surgeons and staff. I took my dachshund in yesterday afternoon due the loss of use of his back legs after two weeks of steroid, etc to try for non surgical healing with my local vet. They did a CT scan and was going to do surgery today for a herniated disc. Surgeon called me last night and said he did surgery right away as he was concerned about our dog losing further function. He was so compassionate and caring. I couldn't be more pleased with South Paws. Thank you, thank you for taking care of my fur baby. Read Less
Lendy E.
17 Mar 2018
REPORT
South Paws and Dr. Bob are truly one of the very best vetinary surgical centers. His staff is exceptional, kind hearted and goes above and beyond not only taking care of the animals but providing emo... Read More
South Paws and Dr. Bob are truly one of the very best vetinary surgical centers. His staff is exceptional, kind hearted and goes above and beyond not only taking care of the animals but providing emotional support and genuine love and care. I highly recommend this clinic. Your pet will be in the best hands and treated like one of their very own! Read Less
Robin Black
2 Aug 2017
REPORT
I took my rescue baby to South Paws after a very "well-known franchise" Vet Clinic, in Metairie, LA literally "kicked us to the curb" with a dying dog! My dog had lost his back legs. Over 4 days, my p... Read More
I took my rescue baby to South Paws after a very "well-known franchise" Vet Clinic, in Metairie, LA literally "kicked us to the curb" with a dying dog! My dog had lost his back legs. Over 4 days, my personal Vet communicated to this franchise surgical clinic that my dog's spine swelling had subsided, and he needed surgery ASAP to replace tissue that had slipped and blocked his spinal cord signal to his rear legs, as well as the payment check arriving ASAP. They were FULLY AWARE that my dog had been 4 days with this injury, and needed surgery immediately to have any hope of surviving and regaining the use of his rear legs! I advised that I had sold stock to pay for this surgery, and a check was arriving FedEx in 3 days as promised 4 days ago. I even provided proof of the payment arriving. The vet said it was VITAL that she prep for immediate surgery. While she went back to scrub, the Receptionist approached me and said I would have to LEAVE IMMEDIATELY if I was not able to pay for the surgery THAT MOMENT! I provided a telephone number to verify that I was receiving a $3000 Cashier's Check to pay for the surgery as fast as available. She then charged me for a Vet exam and Office visit, and asked me to leave with my dying dog. When I asked what would happen to him if he waited 3 days for the check to arrive for the surgery, they advised he would probably die, and they would be more than happy to dispose of his body! I left with my dog, and sat, crying hysterically in my car while frantically calling every Vet listed on Google in the area (I had just moved there 1 month prior, and was not familiar with all the Vets available to me.) Two hours, and after contacting 8 Vets in the surrounding area, I was finally advised there was only 1 Vet qualified to do this type of surgery...Dr. Bob at South Paws Veterinary Surgical Specialists in Mandeville, LA - approx. 40 minutes away. When I called and explained my situation to the receptionist, she stated, "Bring him here...Dr. Bob will take a look at him, and I am POSITIVE we can help you out!" I found my way to South Paws, Dr. Bob examined my dog, and Dr. Bob looked at me, explained he understood my situation having just moved to the area, got a new job, selling stock to receive the check to pay for the emergency surgery, even though the check would not arrive for 3 days, but he would do my dog's surgery as long as I promised to pay him when my check arrived! He advised he didn't know me, I didn't know him, but he was going to trust me that I was committed to give my "rescue" pup the best chance at a quality life possible, and he would do the surgery (which was needed IMMEDIATELY), but I HAD TO PAY HIM!!! I advised I was a debt collector for 25 years, and I had collected delinquent debt for Veterinarians before, and he could REST ASSURED I WOULD PAY HIS BILL IN FULL, as soon as my stock payment check arrived!!! Dr. Bob called me before I had even returned to my home in Metairie to tell me that Diego had come through the surgery successfully, and he felt his prognosis for a full recovery was "GOOD"!!! Diego DID regain full use of his rear legs, and 3 years later, he is a happy, healthy, shih tzu walking, running and playing with his little playmate (baby brother) Every Day!!! Words cannot express the way I feel about South Paws Veterinary Surgical Specialists, Dr. Bob, and their entire Staff!!! This group of people work at this organization for the LOVE OF PETS, and they work tirelessly FOR YOUR PETS, and their well-being! They do miraculous, state-of-the-art procedures to preserve and save the lives of their animal patients--that would have been a death sentence years ago! Dr. Bob and his Specialists perform miracles EVERY DAY!!! YOUR PET IS IN THE COMPANY OF THE MOST HIGHLY-SKILLED, LOVING, COMPASSIONATE INDIVIDUALS IN THE VETERINARY FIELD AT THIS FACILITY!!! As an animal advocate, I am proud to say I recommend South Paws with NO RESERVATIONS!!! Don't hesitate to use these Specialists should the need arise...YOU ARE IN THE HANDS OF THE VERY BEST!!! Read Less
Dee Cristina
23 Mar 2017
REPORT
Words escape me as to WHAT CAN EVEN ACCURATELY represent the ANGELS that are present at South Paws Veterinary! As I rescued this baby that had been hit by a car and only option (other than Euth) was ... Read More
Words escape me as to WHAT CAN EVEN ACCURATELY represent the ANGELS that are present at South Paws Veterinary! As I rescued this baby that had been hit by a car and only option (other than Euth) was surgery! Dr Ledoto's responsiveness (as I was very heartfelt to help this baby) allowed me to feel comfort in knowing South Paws could help her immediately! Upon rescuing her I had an immediate appointment and Dr Bob Hancock, already communicating with Dr Ledoto, knew the specifics and this baby was offered relief from her pain....Having SHATTERED BONES, Dr Hancock rebuilt her hips and the staff there had constant communication in keeping me updated in her treatment....Although, this baby was a rescue that I only had a couple hours prior to taking her to South Paws, the staff and specialist were SOOOO HEARTFELT in knowing my passion in helping her and knew that to me, HER LIFE MATTERED!..... I actually picked her up following surgery on SUNDAY morning! All the staff knew everything about her and was very helpful! THEY ARE INCREDIBLY CUSTOMER ORIENTED and seem to REALLY LOVE HELPING MAKING A DIFFERENCE IN THESE BABIES LIVES!.....I cannot say enough good about my experience there....and when others ask "DID YOU SHOP PRICING AS YOU ARE A RESCUE?" I respond with "NO, because the care and love they provide at South Paws is PRICELESS!" I will always return here for any of these furbabies in need!......GOD BLESS THEM ALL FOR CARING and SHARING THE SAME PASSION IN KNOWING THEY CAN MAKE A DIFFERENCE! Read Less
Lea Rochelle
17 Mar 2017
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Both the front and the back office staff at South Paws Veterinary Surgical Specialists are wonderful. I wish that they were a human doctor so that I could go there!
Paul Siebert
7 Feb 2017
REPORT
South Paws performed surgery on our dog and we continued going there for therapy about 10 times after the surgery. I already have and will continue to recommend them to our friends and family. They ar... Read More
South Paws performed surgery on our dog and we continued going there for therapy about 10 times after the surgery. I already have and will continue to recommend them to our friends and family. They are just so awesome and were wonderful to work with. Read Less
Cameron Douglas
11 Jan 2017
REPORT
The staff at South Paws Veterinary Surgical Specialists truly care about all of the animals they treat. I didn't' see one person in there office just working for money. They all really love there jobs... Read More
The staff at South Paws Veterinary Surgical Specialists truly care about all of the animals they treat. I didn't' see one person in there office just working for money. They all really love there jobs. Read Less
Brittney A.
31 Dec 2016
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I don't know how to thank Dr. Bob and his staff for all they have done for my German shepherd Red. Red doesn't take well to vets due partly to his bad experience at petsmart years ago. The set up of t... Read More
I don't know how to thank Dr. Bob and his staff for all they have done for my German shepherd Red. Red doesn't take well to vets due partly to his bad experience at petsmart years ago. The set up of their office is not like any other Vet we have been to. It's comforting and home like. The staff are all extremely compassionate, caring and respectful. They do around the clock top notch amazing work and I will never bring my boys to another vet for their care! Read Less
Mario Soto
18 Nov 2016
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We used South Paws for one surgery for our dog and their rehab services about 10 times. Everyone was friendly and inviting. I really felt comfortable taking my dog there for surgery.
Samuel M.
18 Nov 2016
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The doctors at South Paws Veterinary Surgical Specialists were able to answer my questions and sufficiently explain my pets surgery and treatment.
Dan Zimanski
23 Oct 2016
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Dr. Bob Hancock and his team at South Paws are the best. My dog had a joint tumor/mass and Dr. Bob did the surgery. So impressed with his knowledge and expertise and the results of the surgery & the... Read More
Dr. Bob Hancock and his team at South Paws are the best. My dog had a joint tumor/mass and Dr. Bob did the surgery. So impressed with his knowledge and expertise and the results of the surgery & therapy he and his team performed... Just step inside the doors of this facility and you know it's not just your everyday vet. They have an incredible process and staff to care for your animal and their therapy program is incredible! I highly recommend South Paws and Dr. Bob Hancock! You won't believe the service you receive and the care for each patient is fantastic! It is obvious every team member loves what they do! Read Less
MARK EVANS
4 Oct 2016
REPORT
Dr. Hancock did a TPLO surgery on my lab. After the surgery, I utilized the rehab services offered by his clinic. I could not be more pleased with the results. The entire experience was great. The... Read More
Dr. Hancock did a TPLO surgery on my lab. After the surgery, I utilized the rehab services offered by his clinic. I could not be more pleased with the results. The entire experience was great. The ladies in the front office were great. The surgery went well and the rehab specialists helped get my retriever ready to resume training and hunting in 3.5 months. I highly recommend Dr. Hancock and his staff if your dog needs any surgery. Read Less
Amy P.
15 Aug 2016
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South Paws Veterinary Surgical Specialists were kind to my baby and I when I was such a wreck for his treatment.
Maggie C.
19 Jul 2016
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South Paws Veterinary Surgical Specialists is the only place to take your precious pet in the Mandeville area.
Simone D.
20 May 2016
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Our Vet referred us to South Paws for our dog, Darla. She couldn't put weight on one of her paws and the vet suspected it was a torn ACL.  Dr. Dena , at South Paws, agreed with the diagnosis and Darla... Read More
Our Vet referred us to South Paws for our dog, Darla. She couldn't put weight on one of her paws and the vet suspected it was a torn ACL.  Dr. Dena , at South Paws, agreed with the diagnosis and Darla's surgery was scheduled for that afternoon. When Dr. Dena started the surgery, she found a mass on the bone and the bone itself had pretty much deteriorated. She immediately called us and told us she suspected cancer. We gave permission for a chest X-ray  while she was still sedated to help confirm this diagnosis. After all diagnostics were completed, the cancer was confirmed. We made the hard decision to euthanize. We returned to the clinic and were allowed time with our beloved Darla to say good bye. Dr. Dena sat with us and explained the procedure. When we were ready she helped Darla cross the Rainbow Bridge with us petting her and talking to her as she left. Dr. Dena even kissed Darla's head when it was over. I cannot thank Dr. Dena and the staff at South Paws enough for the care they took of Darla and the compassion they showed us. They helped us through a tough time. Read Less
Mindy Claxton
2 May 2016
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We had some major complications with our little wild child of a dog because we couldn't keep her calm enough after surgery. It was HORRIBLE and I thought she was going to die. But the vets and staff a... Read More
We had some major complications with our little wild child of a dog because we couldn't keep her calm enough after surgery. It was HORRIBLE and I thought she was going to die. But the vets and staff at South Paws were very reassuring and supportive and couldn't have been more helpful. Much thanks!!! Read Less
Cassie Ford
19 Apr 2016
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I can't say enough good things about all of the people who work at South Paws! Everyone was so nice and attentive to my family! Thank you so much.
Martin P.
18 Apr 2016
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Dr. Lodato at South Paws Veterinary Surgical Specialists removed a huge lipoma for my dog. Thank you for taking care of my baby!
Brett F.
22 Mar 2016
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The entire staff at South Paws is really nice and caring. I would highly recommend their services to anyone I know in need.
Marty Petrella
17 Feb 2016
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The entire staff is really nice. I can't say enough good things about how much they care for the pets that come into their practice.
Ray O.
11 Jan 2016
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South Paws has been a vet that I can really trust and I would tell anyone I know that. Thank you South Paws Team for the kindness you showed me and my animals. I am very grateful for your services.
Jessica H.
8 Dec 2015
REPORT
My pup was in a lot of pain because of joint issue that he had but when the doctor at South Paw rebuilt his joint he is now no longer in any pain.
Jason K.
10 Nov 2015
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Any staff member we have associated with at South Paws Vet has treated us with patience and compassion.
michelle roger
3 Nov 2015
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Our sweet frenchie was sent to South Paws for an emergency surgery from Baton Rouge- no one else was available (not even LSU vet school had a surgeon on call) late one night while we were out of town.... Read More
Our sweet frenchie was sent to South Paws for an emergency surgery from Baton Rouge- no one else was available (not even LSU vet school had a surgeon on call) late one night while we were out of town. Dr Bob and his amazing crew didn't hesitate for one second to take on the task!!! Remy was treated with the best care imaginable! The staff and Dr Bob kept us well informed. The direct communication, frequent photos and the love they showed our Remy while we were away made us feel confident in his care and wellbeing!! (Being a nurse in the hospital setting I know how frustrating this can be for families) I will now be driving to Mandeville for all of Remy's healthcare needs!! They truly love their furry patients :) Read Less
Paul Clark
21 Oct 2015
REPORT
We were highly recommended to south paws by friends! And we definitely made the right decision to bring our dachshund major there for his back surgery! They have all been so nice and so loving towards... Read More
We were highly recommended to south paws by friends! And we definitely made the right decision to bring our dachshund major there for his back surgery! They have all been so nice and so loving towards our pet we knew he was is the best hands! He's home now and doing great and we hope to have him back to his normal self soon! Thank you so much! Worth the money to save our family member! #ontorecoveryRead Less
Carrel M.
17 Oct 2015
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Thank Thank Thank! SouthPaws saved our pups life! The Staff and Doctors are so compassionate and honest. They took the time to explain, make a plan, give us options. Our surgery went successful and we... Read More
Thank Thank Thank! SouthPaws saved our pups life! The Staff and Doctors are so compassionate and honest. They took the time to explain, make a plan, give us options. Our surgery went successful and we have I girl back! I  recommend this hospital for all pups and cats in need!!Rel Read Less
Trini K.
11 Oct 2015
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Compassion and care is what Dr. Bob and the rest of South Paws Vet staff do as a profession. The 24-hour supervision of my cat Maggie was consistent and caring. I would never go anywhere else.
Cassandra T.
7 Sep 2015
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I LOVE South Paws!  I've taken numerous pets there and Dr. Bob is the greatest specialist in the world. My puppy Boss broke her leg recently, and he made her leg like new again...like the accident nev... Read More
I LOVE South Paws!  I've taken numerous pets there and Dr. Bob is the greatest specialist in the world. My puppy Boss broke her leg recently, and he made her leg like new again...like the accident never even happened! Everyone in his facility is so helpful and compassionate. I love having this place so close to us. How awesome is that? The facility is amazing and they can even do MRI's there. Off the charts great! Read Less
Jodie W.
23 Apr 2015
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My dog had some work done here with Dr. Bob and he is feeling so much better now after being in pain for a long time.
Judith G.
27 Jan 2015
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I was referred to South Paws from the Lakeview Vet Clinic after we suspected a torn ACL. They did operate and got her running around in no time. Two years later she is lame and holding up the same kne... Read More
I was referred to South Paws from the Lakeview Vet Clinic after we suspected a torn ACL. They did operate and got her running around in no time. Two years later she is lame and holding up the same knee! We will be going back very soon! Read Less
Sara F.
21 Jan 2015
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The veterinarians at South Paws Veterinary Surgical Specialists are very nice.
Cara W.
18 Nov 2014
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My favorite part about the South Paws Veterinary Surgical Specialists is that the doctors and staff are very upfront in telling you what is going on and keeping you updated.
Nathan W.
20 Oct 2014
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I was very satisfied with the quality of the services my dog received at South Paws Veterinary Surgical Specialists. Everyone was very nice, even though I saw them a lot!
Aly W.
6 Oct 2014
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I will always recommend South Paws Veterinary Surgical Specialists to my friends or family. A big thanks to the staff and especially Dr. Bob for doing such a great job with him.
Meg A.
2 Aug 2014
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Great staff + punctual + animal focus = great rehab place for animals My dog is currently doing under water treadmill therapy here and I like it much more than the other option in New Orleans.  The st... Read More
Great staff + punctual + animal focus = great rehab place for animals My dog is currently doing under water treadmill therapy here and I like it much more than the other option in New Orleans.  The staff is smart and kind and puts the animal first.  They are very expensive but if you have the money and don't mind driving to the northshore they are the place to go. Read Less
Katy C.
11 Jul 2014
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I was so relieved to see that my dog was not in any pain anymore. South Paws was able to restore his mobility!
Jenn G.
6 May 2014
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We took our Redbone Coonhound, Daisy, to South Paws from Mobile, AL after we rescued her from a County shelter (high kill). She had been sitting in the shelter without any medical care for 8 days prio... Read More
We took our Redbone Coonhound, Daisy, to South Paws from Mobile, AL after we rescued her from a County shelter (high kill). She had been sitting in the shelter without any medical care for 8 days prior to her rescue and she was a difficult case, extremely emaciated with a shattered pelvis and very damaged diaphragm. They took excellent care of her, performed two complicated surgeries, and we believe contributed greatly to saving her life. Today, after 4 months, is walking well, happy, and getting stronger everyday. We highly recommend Dr. Hancock and South Paws. Read Less
lisa.varnado.3
22 Mar 2014
REPORT
The Doctors and staff are amazing! They are very professional and have state of the art equipment. It's obvious they love what they do and sincerely care about your pets needs. No matter the condition... Read More
The Doctors and staff are amazing! They are very professional and have state of the art equipment. It's obvious they love what they do and sincerely care about your pets needs. No matter the condition or severity you can count of the SouthPaws faculty to provide you with the best services available! Read Less
Katie F.
6 Feb 2014
REPORT
My little Jack was referred to South Paw, after he sustained a fracture in a front leg after a vehicle impact. Jack is my special little guy and the only dog I have ever rescued so I felt a responsibi... Read More
My little Jack was referred to South Paw, after he sustained a fracture in a front leg after a vehicle impact. Jack is my special little guy and the only dog I have ever rescued so I felt a responsibility to get him the best care available. Dr Bob and his amazing staff treated me, my husband and little Jack like family and it made this tough time much easier . I am beyond pleased with his care and also the talent in this office . Jack is only 5 lbs, and the surgery was very technical because of the location of the fracture and his little size. We are now 6 weeks post op. And Jack is doing well beyond our expectations. If it was not for his gnarly scar you would never know 2 months ago he was in a coma in ICU. We will always be grateful for Dr. Bob and all the staff at South Paw. Read Less
Nathan T.
17 Jan 2014
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We are so grateful for the excellent care you gave Riley. Every staff member we encountered t South Paws treated us with patience and compassion.
amymariee
27 Nov 2013
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Thank you so much to everyone on your wonderful staff for taking such good care of Bailey these past few days!
Lacey P.
18 Oct 2013
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I would like to give a huge thank you to everyone at South Paws especially Dr. Susan. You would think Belle was her own dog the way she took care of her.
Tim G.
4 Mar 2013
REPORT
I came home from work one day and one of my dogs had lost the use of get back legs during the day.  I rushed her to my vet office they said she had probably ruptured a disc in her back and that time w... Read More
I came home from work one day and one of my dogs had lost the use of get back legs during the day.  I rushed her to my vet office they said she had probably ruptured a disc in her back and that time was very important. The longer she was like this the less likely it was she would ever have use of her legs again. They recommended south paws and said it was the best.  I rushed her across the lake immediately. My dog needed a invasive and delicate back surgery. They completed the surgery successfully and fully rehabbed her. This place has underwater doggy treadmills regular treadmills and a whole section of the building and staff dedicated to rehab after their surgery. My dog made several visits for the next few weeks and improved greatly. She needs to be delicate on her back and her legs are a little wobbly but she is in no way handicapped. I was watching her RUN around my back yard a few nights ago and I got emotional and realized I haven't yelped about this place yet. South paws has a professional and careing staff the building is immaculate and they do amazing work Read Less
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