Avian And Exotic Animal Hospital Of Louisiana
Metairie, Louisiana
General Info
Real-time animal reactions shape veterinary care at Avian and Exotic Animal Hospital of Louisiana in Metairie which enables pet owners throughout Louisiana to develop long-term care plans based on trust and routine. Veterinary appointments commence with detailed observation where the pet's entry into the space combined with its sound reactions and interactions with surfaces or handlers are noted. Medical practitioners perform physical examinations with deliberate steadiness to assess skin elasticity alongside ear sensitivity while evaluating muscle tone and spine alignment together with facial tension. The observation of responses such as touch-induced flinching or stretch relaxation serves as a tracking mechanism to determine visit pacing and inform future care strategies. Avian and Exotic Animal Hospital of Louisiana delivers preventive care alongside diagnostic services and vaccinations while also offering dental evaluations, orthopedic assessments, and specialized pain management plans. Observed behavior and recovery cues define care timelines to help owners progress treatment without overwhelming their pets. Homes dealing with anxiety management surgical recovery and treatment transitions find this especially beneficial. Pet owners get instructions based on their animal's behavior instead of test results. Each session helps establish a sustainable long-term rhythm by building trust through extended appointments and adjusting physical positioning during exams. Avian and Exotic Animal Hospital of Louisiana assists Metairie families along with those throughout the state in developing veterinary practices based on careful observation and interactive methods at a comfortable speed for both pets and their owners.
Reviews
new orleans
24 Jun 2018
REPORT
Dr Rich and Dr Pence are so caring and professional. Would not trust anyone else with my babies!
Amanda Archer
2 Jun 2018
REPORT
There usually is a wait time, but no more than maybe 20 mins. I like that they have boarding for birds. We travel often and have used it a few times. I have no problems with the doctors. Prices are re...
There usually is a wait time, but no more than maybe 20 mins. I like that they have boarding for birds. We travel often and have used it a few times. I have no problems with the doctors. Prices are reasonable.
Tony Rodriguez
12 May 2018
REPORT
There is usually a wait of at least an hour for scheduled appointments. That is my only complaint. If you have an appointment for 10:30am I hope you don't have anything else planned until at least 1pm...
There is usually a wait of at least an hour for scheduled appointments. That is my only complaint. If you have an appointment for 10:30am I hope you don't have anything else planned until at least 1pm. But the doctor is good.
Gallivan Burwell
30 Apr 2018
REPORT
Brought in an injured Woodpecker fledgling. They were immediately helpful.
Rachel
22 Apr 2018
REPORT
Dr. Pence and her staff were great with my rats, very gentle and compassionate. My rat, Shadow, was very relaxed with her. After she passed away, they gave her back to me in a little box with a heart ...
Dr. Pence and her staff were great with my rats, very gentle and compassionate. My rat, Shadow, was very relaxed with her. After she passed away, they gave her back to me in a little box with a heart on it, and sent a sympathy card. I'll definitely go back. The only cons are that it's almost impossible to get an appointment sooner than a week away, and they do have a longer wait than any other vet I've taken my rats to--although I've never had to wait for hours.
Frank Boimare
22 Mar 2018
REPORT
Dr. Rich and his staff are wonderful! His office is also a great place to see all kinds of birds and animals that you wkuld not normally see.
Lori Black
16 Feb 2018
REPORT
I take my 2 macaws and my amazon to Dr Rich and have for the past 3 years. He is amazing my macaws were rescues and we worked together to make sure that they were healthy and turn them around. He is s...
I take my 2 macaws and my amazon to Dr Rich and have for the past 3 years. He is amazing my macaws were rescues and we worked together to make sure that they were healthy and turn them around. He is so great with my fids and would recommend him to anyone and he is also known all the way to PA where I got one of my rescues. The staff is friendly, helpful, and always so kind and you can tell they love what they do.
Yak Butter
11 Feb 2018
REPORT
Best vet care I have ever received. Dr. Rich is the best!
Linda Quest
1 Dec 2017
REPORT
If you go here, pack a lunch. The average wait time (from my last 4 visits) is 4-6 HOURS. There were no emergencies, no client back-up, just incompetence and lack of interest.
I was there with my bird...
If you go here, pack a lunch. The average wait time (from my last 4 visits) is 4-6 HOURS. There were no emergencies, no client back-up, just incompetence and lack of interest.
I was there with my bird today for over 5 hrs and never got seen. When I came out of the exam room after 2 hrs to see if there was a problem, the vet had his feet up, joking with his staff and playing with his dog.
The contempt and indifference towards clients is shocking. Dr Rich has no interest or concern about his patients. Thank goodness that this was a recheck and not a sick bird.
I will never return to this place again. It is horrifying.
Candace K
28 Oct 2017
REPORT
The only place to take your pet if you have a guinea pig. Dr. Pence is amazing and all the staff really care about the animals. I’ve boarded my pet here while on vacation and never had to worry if she...
The only place to take your pet if you have a guinea pig. Dr. Pence is amazing and all the staff really care about the animals. I’ve boarded my pet here while on vacation and never had to worry if she was in good hands. I come back knowing she’s been well taken care of and loved.
Sascha Bollag
8 May 2017
REPORT
They provide a wonderful service by taking in injured wild birds.
Howard B.
13 Feb 2017
REPORT
This place is a great Avian Vet The Veterans are great and so are the Techs I believe that they are well worth the drive from any place in south Louisiana
Sherri Lynn Bell Johnson
1 Feb 2017
REPORT
We travel all the way from Biloxi Mississippi just for our rabbits. They have a wonderful staff we are so pleased. It is so worth the drive. They really know about rabbits!! We have seven. They have e...
We travel all the way from Biloxi Mississippi just for our rabbits. They have a wonderful staff we are so pleased. It is so worth the drive. They really know about rabbits!! We have seven. They have even helped us after hours on call. We are so pleased!!
Kaila Miller Cureau
22 Jan 2017
REPORT
Super friendly and they fit us in on short notice. They were thorough and knowledgeable about our miniature pet chickens
Gary Lacoste
10 Jan 2017
REPORT
I have been to them just a few times ,they knowledgeable and that makes me very comfortable taking my 2 chameleons there, super nice staff and gives great information ,thank you
Randy Roderick
6 Jan 2017
REPORT
We have been with Dr. Rich and his staff for over 30 years, from penguins, flamingos, pink pelicans, tortoises and all the rest of our animals, they have been the best. Dr Rich has been loving and pro...
We have been with Dr. Rich and his staff for over 30 years, from penguins, flamingos, pink pelicans, tortoises and all the rest of our animals, they have been the best. Dr Rich has been loving and professional with each visit and house call, I don't know what we would have done without these people. The Rodericks, Poplarville, Ms.
Kate Sgouros
21 Dec 2016
REPORT
This is one of the best exotic vets in the entire southern US, and they always do right by boarding and caring for my chinchillas!
Sean IssoFresh
8 Dec 2016
REPORT
Dr. Rich is the only vet I've ever taken my pet to. He is highly recommended for exotic pets, especially bunnies. Very inviting staff. They even have a dog that hangs out in the office and delivers pa...
Dr. Rich is the only vet I've ever taken my pet to. He is highly recommended for exotic pets, especially bunnies. Very inviting staff. They even have a dog that hangs out in the office and delivers paper work to the front desk. Bunnies are always in the waiting room to entertain you while you wait. The only thing I didn't like was the parking...it's on a busy service road, but you can always just park around the corner on the less busy side.
I recommend dr. Rich to anyone with a pet bunny for sure.
Amanda Stawski
22 Nov 2016
REPORT
I brought my sugar glider to see Dr. Rich because I could tell something was wrong. Unfortunately he passed away. However Dr. Rich called me personally to tell me. Then today I got a card from him in ...
I brought my sugar glider to see Dr. Rich because I could tell something was wrong. Unfortunately he passed away. However Dr. Rich called me personally to tell me. Then today I got a card from him in the mail. Very respectable and I would highly recommend him to anyone.
Carrie Pizzalato
15 Nov 2016
REPORT
Best exotic vet ever! Always thorough and gentle with my pets do a great job with diagnostics. Very reasonably priced compared to dog and cat vets. They truly care.
Victoria Prima
7 Nov 2016
REPORT
Thanks my Mango is doing so good you always give 110 percent to every animal you treat thanks
Amy Byrne
6 Nov 2016
REPORT
Words cannot express how amazing Dr. Rich is! I had always heard wonderful things about him. I live in Denham Springs, and had brought my bearded dragon to All Pets. The vet there treated my beardies ...
Words cannot express how amazing Dr. Rich is! I had always heard wonderful things about him. I live in Denham Springs, and had brought my bearded dragon to All Pets. The vet there treated my beardies tail and he nearly lost the end of it. I then decided to bring him to Dr. Rich, and he was amazing! Gave him some meds and his tail was better in the next two days! He gives amazing advice and I recommend him to EVERYONE! Doesn't matter if it's a bit of a drive for you. It's more than worth it!
Kriss Mizelle
2 Oct 2016
REPORT
This is the best animal clinic that I've ever had the pleasure of finding. Great experienced vets and the kindest, most helpful staff. No complaints from this client.
King C.
28 Sep 2016
REPORT
As much as I liked this place back in 2009, I know am very disappointed with them. They have lost the medical records for my parrots. They have no knowledge that my feathered love ones have been there...
As much as I liked this place back in 2009, I know am very disappointed with them. They have lost the medical records for my parrots. They have no knowledge that my feathered love ones have been there at all. Shame on you A&E A.H. Now they require a full examination of your pet ($71) before they can even start trimming their nails which is an addition eight bucks. One more thing- the lady answering the phone seem to be aggravated like if I was a bother.Before they moved, they were their staff was extremely friendly, hospitable and to walk-ins without an issue. Now it seems they treat it more like business that simply is worried about production (money); Very cold.
Lillie M Gibb
18 Sep 2016
REPORT
Very, very pleased with the quality of care our bunny received here. We had to drive 2 hours for a "rabbit savvy" vet and it was worth it. Very reasonably priced for the emergency care we received f...
Very, very pleased with the quality of care our bunny received here. We had to drive 2 hours for a "rabbit savvy" vet and it was worth it. Very reasonably priced for the emergency care we received for gi stasis and great staff who called twice a day to let us know his status.
Mandy Marks
13 Sep 2016
REPORT
I've been to Avian and Exotic Animal Hospital of Louisiana in the past when my regular vet was out of town and have been debating switching my ferrets' primary care to there ever since. While I still ...
I've been to Avian and Exotic Animal Hospital of Louisiana in the past when my regular vet was out of town and have been debating switching my ferrets' primary care to there ever since. While I still love my previous vet and the care we received there a friend convinced me to switch. So far so good! I still have to get the rest of the crew in but old man Charlie received top notch care and is now on pred twice a day for the rest of his life. He's already got some pep back in his step! All of the staff was very friendly and I look forward to bringing him back in two weeks. :)
Melodie Araibi
30 Aug 2016
REPORT
Dr. Rich and Dr. Pence are both the best doctors for ferrets I have ever had the pleasure of meeting. My little ferret had hypoglycemia and ended up with cancer. By the time I found them it was too ...
Dr. Rich and Dr. Pence are both the best doctors for ferrets I have ever had the pleasure of meeting. My little ferret had hypoglycemia and ended up with cancer. By the time I found them it was too late. They treated him with chemo and gave my little boy almost 7 extra months with us. After 9 years of being in the family it was agony to say goodbye, but when I saw his pain it was time to let go. Dr. Pence was right there with me to help him go home. I have never seen such love and heartfelt empathy before. Especially for a pet that was not hers but mine. If I had only known them sooner. They truly care for all our special pets, believe me I know!
Frances Warne
30 Jun 2016
REPORT
A few weeks ago, my daughter's ball python was very ill. They got us in on an emergency visit while we were in town (we live in Foley, AL). They did their best to take care of Oli, but unfortunately h...
A few weeks ago, my daughter's ball python was very ill. They got us in on an emergency visit while we were in town (we live in Foley, AL). They did their best to take care of Oli, but unfortunately he passed away the next day. Dr. Rich called to check up on him, and I could hear in his voice that he was saddened to hear about the loss. A few days later, we got a sympathy card in the mail. Talk about caring for patients! So impressed. He even went above and beyond to try to find us a closer vet - but after such a good impression - We'll make the drive! We now have a new little snake named Alex, and I'm about to call for a check up appointment - just to make sure we don't have the same experience we had with our sweet Oli. Thank you so much for your care and compassion! Highly recommended!
Henry Henson
6 May 2016
REPORT
This practice has an amazing attentive diligent staff, and the doctors are phenomenal, the experience speaks for itself.
Jeremiah B.
26 Jan 2016
REPORT
I brought my greenwinnged macaw into Dr Hill's office because she began plucking herself. I thought that it might be because of her diet or because of mites or some type of parasites. Dr Hill did a ...
I brought my greenwinnged macaw into Dr Hill's office because she began plucking herself. I thought that it might be because of her diet or because of mites or some type of parasites. Dr Hill did a physical exam and say the a $200 blood test was needed. Her blood test came by ok. Such things as cholesterol levels and triclestorides. Ok, great. He said that more of a behavioral issue and that he would contact me with a game plan. Twice I have been contacted by someone at his office. First said Dr dealing with emergency situations and that he would call me back with a game plan for my baby. I waited about 2 weeks. Only to get another voicemail message saying that there were issues with their new location and if I wanted to receive info via text or email. I didn't spend close to $300 and travel 60 miles to get information from the internet. I did that from my home. And now the friend that referred me to Dr Hill is advising me to look for another Dr. Bottom line. I brought my baby in over a month ago, her blood work came back great. Behavior issues, we will talk with you about a plan. Only to get first that the Dr would call me with a plan. Then on second contact was to send info via text or email. So disappointed.
Stacy M.
7 Sep 2015
REPORT
Would give 10 stars if I could. My boyfriend and I had quite the scare last night when we came home from our day trip to Gulf Shores (making it through a total 9 hours of Labor Day traffic) to find th...
Would give 10 stars if I could. My boyfriend and I had quite the scare last night when we came home from our day trip to Gulf Shores (making it through a total 9 hours of Labor Day traffic) to find that my diamondback terrapin's head had been stuck in our new filter. She looked like death-- just awful, head swollen, legs limp, and barely breathing. It was about 11 pm and no place was open. We were provided Dr. Rich's home phone number (impressive!!) by our usual exotic animal vet's 24-hour hotline when they couldn't give us advice as to how to handle the situation. I don't have dogs, or children, so my turtles are like my babies and I was so emotional. Dr. Rich listened and gave us advice on how to give Penny her best chance. His confidence immediately gave me peace of mind, but he did tell us that there was less than a 50% chance she would live-- based on her symptoms and the fact that we had no idea how long she had been stuck in the filter. He told us that if she made it through the night, her odds would be better and he could see her immediately in the morning. We stayed up all night, and followed Dr. Rich's advice... And she is doing wonderfully now just 24 hours later. She is not displaying any signs of respiratory distress, just a bit of swelling left around her eyes. Labor Day was also my birthday and Dr. Rich gave me a true gift. I am so thankful for his compassion, knowledge, dedication, and selflessness. If anyone in the greater New Orleans area ever needs a small animal vet, I highly recommend their services.
Eddy Foster
24 Feb 2015
REPORT
West Esplanade Veterinary Clinic is all about the money!
2/23/15 I took my very sick iguana in for an emergency visit to West Esplanade Veterinary Clinic. This was my first visit to the clinic and ri...
West Esplanade Veterinary Clinic is all about the money!
2/23/15 I took my very sick iguana in for an emergency visit to West Esplanade Veterinary Clinic. This was my first visit to the clinic and right away felt that they were more about the money than treating a sick animal. Everywhere you looked in the office was the vet commercializing and marketing something. During the course of my visit my bill was revised several times and each time credit card was charged right away as the bill kept going up and up. I knew going in that my Iguana looked very bad and after the diagnosis asked them to be straight with me on the changes he had for recovery. They assured me that with the proper treatment and if I signed here his recover would be fine. Sadly the next day my iguana was dead. I do not blame them for the death of my pet but as professionals if an animal is not going to make it they should not be so eager to take advantage of the grief of a pet owner and add insult to the loss of the animal. Bottom line this place is all about the money! You will be charged till it is last breath while they are telling you it will be okay if you authorize another $200 fee.
Rachel Baldassaro
18 Feb 2015
REPORT
Please! Please! if you love your reptile don't take it to this vet. They don't know male from female. They don't know that most female lizards will have to be spayed at some point in their lives. M...
Please! Please! if you love your reptile don't take it to this vet. They don't know male from female. They don't know that most female lizards will have to be spayed at some point in their lives. My poor baby would still be alive if she hadn't been miss-diagnosed twice by this vet. They may know birds and rabbits but not reptiles.
Lindsey Singelmann
29 Nov 2014
REPORT
Dr. Rich is, hands down, the best exotic vet out there. He has been taking care of my three ferrets for going on 3 years and he's just the best of the best. He is so knowledgable and thorough. I would...
Dr. Rich is, hands down, the best exotic vet out there. He has been taking care of my three ferrets for going on 3 years and he's just the best of the best. He is so knowledgable and thorough. I would NEVER take them anywhere else. Highly recommend him to anyone!
Stephanie F.
4 Apr 2014
REPORT
After 2 hours of calling trying to find a vet that could see our veiled chameleon with mouth rot on a Saturday I was finally referred here. We saw Dr. Pence who agreed to see us even though it was Sat...
After 2 hours of calling trying to find a vet that could see our veiled chameleon with mouth rot on a Saturday I was finally referred here. We saw Dr. Pence who agreed to see us even though it was Saturday. She was so friendly and easy to speak with. She examined and cleaned our chameleon's mouth thoroughly and gently, checked her weight and skeletal structure for any other issues. Dr Pence asked about our husbandry to trouble shoot what may have caused the mouth rot and how to correct any issues going forward. She said she'll check in on Monday to see how things are going and to make a follow up appointment in two weeks. I am so happy I decided to take her in today and not wait. I'm very relieved to find out we caught it early. Huge THANK YOU to Dr Pence!!
Miranda Howe
20 May 2013
REPORT
We took our ferret, Azriel, to Dr. Rich today (it's sunday). He was more than happy to come in on his day off and help us. His wife, Renee, came with him to help out also. They are the sweetest, most ...
We took our ferret, Azriel, to Dr. Rich today (it's sunday). He was more than happy to come in on his day off and help us. His wife, Renee, came with him to help out also. They are the sweetest, most knowledgeable, and kindest people ever!!! Our little boy was having trouble going to the bathroom and we weren't sure why. Dr. Rich instantly took him back for an x-ray while his wife sat with us and chatted about how awesome our ferret is. Turns out Azriel had a bladder stone. Dr. Rich was going to schedual a surgery for later in the week but after trying to flush the stone back into his bladder he realized it was more serious. He told us he was going to do the surgery tonight and take him to his home afterwards to observe him. I never thought a vet would take an animal to their personal home to make sure he was ok. We had the best experience and we know we can trust him for any other needs we may have regarding our ferrets. I can't get over how kind and concerned they both were about the well being of our little furry friend. I would reccomend Dr. Rich to anyone with a small animal or bird. He is the BEST!!!
jillypsmom
10 Feb 2012
REPORT
I love Dr. Rich and his accociates. This is a clean, loving facility. I brought my ferret, Jilly here since she was a baby and I highly recommend them. She was boarded here and her health took a tu...
I love Dr. Rich and his accociates. This is a clean, loving facility. I brought my ferret, Jilly here since she was a baby and I highly recommend them. She was boarded here and her health took a turn, Dr. Rich and his staff called me to tell me all of the information that took place. My Jilly passed about two weeks ago, but her health was W.E. Esplanade Clinic's first concern. She was 7 years old, she was loved and will be missed.Thank you Dr. Rich.
Smudgi
2 Jun 2009
REPORT
Anyone who have every had a sick pet knows the importance of a great vet, I can speak from personal experience. Dr. Greg Rich is by far the best avian vet in the area. Dr. Rich has over 20+ years of...
Anyone who have every had a sick pet knows the importance of a great vet, I can speak from personal experience. Dr. Greg Rich is by far the best avian vet in the area. Dr. Rich has over 20+ years of experience with only avian (birds) and exotic animals. Just like people would seek a specialist, Dr. Rich is exactly that for your pet bird. I would not trust my little guy to anyone but Dr. Rich! His clinic was severely damaged from the Hurricane Katrina flooding but is now totally rebuilt and better than ever. West Esplanade also offers boarding (or ""bird camp"" as we call it!) if you are going out of town and your feather friend's need a qualified caretaker. If you have a pet bird (or exotic) or are considering becoming the caretaker of one, you need to get to know Dr. Rich.
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FAQs
Where is Avian And Exotic Animal Hospital Of Louisiana located?
Avian And Exotic Animal Hospital Of Louisiana is located at 3635 N Interstate 10 Service Rd W, NULL, Metairie,NULL 70002. It's easily accessible to pet owners in the Metairie area and surrounding communities.
What time does Avian And Exotic Animal Hospital Of Louisiana open and close each day?
Avian And Exotic Animal Hospital Of Louisiana is open Monday 09:00 AM - 17:00 PM, Tuesday 09:00 AM - 17:00 PM, Wednesday 09:00 AM - 17:00 PM, Thursday 09:00 AM - 17:00 PM, Friday 09:00 AM - 17:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. They are closed on Sundays.
Is Avian And Exotic Animal Hospital Of Louisiana open on Saturdays?
Yes, Avian And Exotic Animal Hospital Of Louisiana is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
Is Avian And Exotic Animal Hospital Of Louisiana open on Sundays?
No, Avian And Exotic Animal Hospital Of Louisiana is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Avian And Exotic Animal Hospital Of Louisiana?
You can book an appointment online with Avian And Exotic Animal Hospital Of Louisiana via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
Business Hours
Monday
Mon
09:00AM-17:00PM
Tuesday
Tue
09:00AM-17:00PM
Wednesday
Wed
09:00AM-17:00PM
Thursday
Thu
09:00AM-17:00PM
Friday
Fri
09:00AM-17:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Avian And Exotic Animal Hospital Of Louisiana
Metairie, Louisiana
General Info
Real-time animal reactions shape veterinary care at Avian and Exotic Animal Hospital of Louisiana in Metairie which enables pet owners throughout Louisiana to develop long-term care plans based on trust and routine. Veterinary appointments commence with detailed observation where the pet's entry into the space combined with its sound reactions and interactions with surfaces or handlers are noted. Medical practitioners perform physical examinations with deliberate steadiness to assess skin elasticity alongside ear sensitivity while evaluating muscle tone and spine alignment together with facial tension. The observation of responses such as touch-induced flinching or stretch relaxation serves as a tracking mechanism to determine visit pacing and inform future care strategies. Avian and Exotic Animal Hospital of Louisiana delivers preventive care alongside diagnostic services and vaccinations while also offering dental evaluations, orthopedic assessments, and specialized pain management plans. Observed behavior and recovery cues define care timelines to help owners progress treatment without overwhelming their pets. Homes dealing with anxiety management surgical recovery and treatment transitions find this especially beneficial. Pet owners get instructions based on their animal's behavior instead of test results. Each session helps establish a sustainable long-term rhythm by building trust through extended appointments and adjusting physical positioning during exams. Avian and Exotic Animal Hospital of Louisiana assists Metairie families along with those throughout the state in developing veterinary practices based on careful observation and interactive methods at a comfortable speed for both pets and their owners.
Business Hours
Monday
09:00AM-17:00PM
Tuesday
09:00AM-17:00PM
Wednesday
09:00AM-17:00PM
Thursday
09:00AM-17:00PM
Friday
09:00AM-17:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
new orleans
24 Jun 2018
Dr Rich and Dr Pence are so caring and professional. Would not trust anyone else with my babies!
Amanda Archer
2 Jun 2018
There usually is a wait time, but no more than maybe 20 mins. I like that they have boarding for birds. We travel often and have used it a few times. I have no problems with the doctors. Prices are re...
There usually is a wait time, but no more than maybe 20 mins. I like that they have boarding for birds. We travel often and have used it a few times. I have no problems with the doctors. Prices are reasonable.
Tony Rodriguez
12 May 2018
There is usually a wait of at least an hour for scheduled appointments. That is my only complaint. If you have an appointment for 10:30am I hope you don't have anything else planned until at least 1pm...
There is usually a wait of at least an hour for scheduled appointments. That is my only complaint. If you have an appointment for 10:30am I hope you don't have anything else planned until at least 1pm. But the doctor is good.
Gallivan Burwell
30 Apr 2018
Brought in an injured Woodpecker fledgling. They were immediately helpful.
Rachel
22 Apr 2018
Dr. Pence and her staff were great with my rats, very gentle and compassionate. My rat, Shadow, was very relaxed with her. After she passed away, they gave her back to me in a little box with a heart ...
Dr. Pence and her staff were great with my rats, very gentle and compassionate. My rat, Shadow, was very relaxed with her. After she passed away, they gave her back to me in a little box with a heart on it, and sent a sympathy card. I'll definitely go back. The only cons are that it's almost impossible to get an appointment sooner than a week away, and they do have a longer wait than any other vet I've taken my rats to--although I've never had to wait for hours.
Frank Boimare
22 Mar 2018
Dr. Rich and his staff are wonderful! His office is also a great place to see all kinds of birds and animals that you wkuld not normally see.
Lori Black
16 Feb 2018
I take my 2 macaws and my amazon to Dr Rich and have for the past 3 years. He is amazing my macaws were rescues and we worked together to make sure that they were healthy and turn them around. He is s...
I take my 2 macaws and my amazon to Dr Rich and have for the past 3 years. He is amazing my macaws were rescues and we worked together to make sure that they were healthy and turn them around. He is so great with my fids and would recommend him to anyone and he is also known all the way to PA where I got one of my rescues. The staff is friendly, helpful, and always so kind and you can tell they love what they do.
Yak Butter
11 Feb 2018
Best vet care I have ever received. Dr. Rich is the best!
Linda Quest
1 Dec 2017
If you go here, pack a lunch. The average wait time (from my last 4 visits) is 4-6 HOURS. There were no emergencies, no client back-up, just incompetence and lack of interest.
I was there with my bird...
If you go here, pack a lunch. The average wait time (from my last 4 visits) is 4-6 HOURS. There were no emergencies, no client back-up, just incompetence and lack of interest.
I was there with my bird today for over 5 hrs and never got seen. When I came out of the exam room after 2 hrs to see if there was a problem, the vet had his feet up, joking with his staff and playing with his dog.
The contempt and indifference towards clients is shocking. Dr Rich has no interest or concern about his patients. Thank goodness that this was a recheck and not a sick bird.
I will never return to this place again. It is horrifying.
Candace K
28 Oct 2017
The only place to take your pet if you have a guinea pig. Dr. Pence is amazing and all the staff really care about the animals. I’ve boarded my pet here while on vacation and never had to worry if she...
The only place to take your pet if you have a guinea pig. Dr. Pence is amazing and all the staff really care about the animals. I’ve boarded my pet here while on vacation and never had to worry if she was in good hands. I come back knowing she’s been well taken care of and loved.
Sascha Bollag
8 May 2017
They provide a wonderful service by taking in injured wild birds.
Howard B.
13 Feb 2017
This place is a great Avian Vet The Veterans are great and so are the Techs I believe that they are well worth the drive from any place in south Louisiana
Sherri Lynn Bell Johnson
1 Feb 2017
We travel all the way from Biloxi Mississippi just for our rabbits. They have a wonderful staff we are so pleased. It is so worth the drive. They really know about rabbits!! We have seven. They have e...
We travel all the way from Biloxi Mississippi just for our rabbits. They have a wonderful staff we are so pleased. It is so worth the drive. They really know about rabbits!! We have seven. They have even helped us after hours on call. We are so pleased!!
Kaila Miller Cureau
22 Jan 2017
Super friendly and they fit us in on short notice. They were thorough and knowledgeable about our miniature pet chickens
Gary Lacoste
10 Jan 2017
I have been to them just a few times ,they knowledgeable and that makes me very comfortable taking my 2 chameleons there, super nice staff and gives great information ,thank you
Randy Roderick
6 Jan 2017
We have been with Dr. Rich and his staff for over 30 years, from penguins, flamingos, pink pelicans, tortoises and all the rest of our animals, they have been the best. Dr Rich has been loving and pro...
We have been with Dr. Rich and his staff for over 30 years, from penguins, flamingos, pink pelicans, tortoises and all the rest of our animals, they have been the best. Dr Rich has been loving and professional with each visit and house call, I don't know what we would have done without these people. The Rodericks, Poplarville, Ms.
Kate Sgouros
21 Dec 2016
This is one of the best exotic vets in the entire southern US, and they always do right by boarding and caring for my chinchillas!
Sean IssoFresh
8 Dec 2016
Dr. Rich is the only vet I've ever taken my pet to. He is highly recommended for exotic pets, especially bunnies. Very inviting staff. They even have a dog that hangs out in the office and delivers pa...
Dr. Rich is the only vet I've ever taken my pet to. He is highly recommended for exotic pets, especially bunnies. Very inviting staff. They even have a dog that hangs out in the office and delivers paper work to the front desk. Bunnies are always in the waiting room to entertain you while you wait. The only thing I didn't like was the parking...it's on a busy service road, but you can always just park around the corner on the less busy side.
I recommend dr. Rich to anyone with a pet bunny for sure.
Amanda Stawski
22 Nov 2016
I brought my sugar glider to see Dr. Rich because I could tell something was wrong. Unfortunately he passed away. However Dr. Rich called me personally to tell me. Then today I got a card from him in ...
I brought my sugar glider to see Dr. Rich because I could tell something was wrong. Unfortunately he passed away. However Dr. Rich called me personally to tell me. Then today I got a card from him in the mail. Very respectable and I would highly recommend him to anyone.
Carrie Pizzalato
15 Nov 2016
Best exotic vet ever! Always thorough and gentle with my pets do a great job with diagnostics. Very reasonably priced compared to dog and cat vets. They truly care.
Victoria Prima
7 Nov 2016
Thanks my Mango is doing so good you always give 110 percent to every animal you treat thanks
Amy Byrne
6 Nov 2016
Words cannot express how amazing Dr. Rich is! I had always heard wonderful things about him. I live in Denham Springs, and had brought my bearded dragon to All Pets. The vet there treated my beardies ...
Words cannot express how amazing Dr. Rich is! I had always heard wonderful things about him. I live in Denham Springs, and had brought my bearded dragon to All Pets. The vet there treated my beardies tail and he nearly lost the end of it. I then decided to bring him to Dr. Rich, and he was amazing! Gave him some meds and his tail was better in the next two days! He gives amazing advice and I recommend him to EVERYONE! Doesn't matter if it's a bit of a drive for you. It's more than worth it!
Kriss Mizelle
2 Oct 2016
This is the best animal clinic that I've ever had the pleasure of finding. Great experienced vets and the kindest, most helpful staff. No complaints from this client.
King C.
28 Sep 2016
As much as I liked this place back in 2009, I know am very disappointed with them. They have lost the medical records for my parrots. They have no knowledge that my feathered love ones have been there...
As much as I liked this place back in 2009, I know am very disappointed with them. They have lost the medical records for my parrots. They have no knowledge that my feathered love ones have been there at all. Shame on you A&E A.H. Now they require a full examination of your pet ($71) before they can even start trimming their nails which is an addition eight bucks. One more thing- the lady answering the phone seem to be aggravated like if I was a bother.Before they moved, they were their staff was extremely friendly, hospitable and to walk-ins without an issue. Now it seems they treat it more like business that simply is worried about production (money); Very cold.
Lillie M Gibb
18 Sep 2016
Very, very pleased with the quality of care our bunny received here. We had to drive 2 hours for a "rabbit savvy" vet and it was worth it. Very reasonably priced for the emergency care we received f...
Very, very pleased with the quality of care our bunny received here. We had to drive 2 hours for a "rabbit savvy" vet and it was worth it. Very reasonably priced for the emergency care we received for gi stasis and great staff who called twice a day to let us know his status.
Mandy Marks
13 Sep 2016
I've been to Avian and Exotic Animal Hospital of Louisiana in the past when my regular vet was out of town and have been debating switching my ferrets' primary care to there ever since. While I still ...
I've been to Avian and Exotic Animal Hospital of Louisiana in the past when my regular vet was out of town and have been debating switching my ferrets' primary care to there ever since. While I still love my previous vet and the care we received there a friend convinced me to switch. So far so good! I still have to get the rest of the crew in but old man Charlie received top notch care and is now on pred twice a day for the rest of his life. He's already got some pep back in his step! All of the staff was very friendly and I look forward to bringing him back in two weeks. :)
Melodie Araibi
30 Aug 2016
Dr. Rich and Dr. Pence are both the best doctors for ferrets I have ever had the pleasure of meeting. My little ferret had hypoglycemia and ended up with cancer. By the time I found them it was too ...
Dr. Rich and Dr. Pence are both the best doctors for ferrets I have ever had the pleasure of meeting. My little ferret had hypoglycemia and ended up with cancer. By the time I found them it was too late. They treated him with chemo and gave my little boy almost 7 extra months with us. After 9 years of being in the family it was agony to say goodbye, but when I saw his pain it was time to let go. Dr. Pence was right there with me to help him go home. I have never seen such love and heartfelt empathy before. Especially for a pet that was not hers but mine. If I had only known them sooner. They truly care for all our special pets, believe me I know!
Frances Warne
30 Jun 2016
A few weeks ago, my daughter's ball python was very ill. They got us in on an emergency visit while we were in town (we live in Foley, AL). They did their best to take care of Oli, but unfortunately h...
A few weeks ago, my daughter's ball python was very ill. They got us in on an emergency visit while we were in town (we live in Foley, AL). They did their best to take care of Oli, but unfortunately he passed away the next day. Dr. Rich called to check up on him, and I could hear in his voice that he was saddened to hear about the loss. A few days later, we got a sympathy card in the mail. Talk about caring for patients! So impressed. He even went above and beyond to try to find us a closer vet - but after such a good impression - We'll make the drive! We now have a new little snake named Alex, and I'm about to call for a check up appointment - just to make sure we don't have the same experience we had with our sweet Oli. Thank you so much for your care and compassion! Highly recommended!
Henry Henson
6 May 2016
This practice has an amazing attentive diligent staff, and the doctors are phenomenal, the experience speaks for itself.
Jeremiah B.
26 Jan 2016
I brought my greenwinnged macaw into Dr Hill's office because she began plucking herself. I thought that it might be because of her diet or because of mites or some type of parasites. Dr Hill did a ...
I brought my greenwinnged macaw into Dr Hill's office because she began plucking herself. I thought that it might be because of her diet or because of mites or some type of parasites. Dr Hill did a physical exam and say the a $200 blood test was needed. Her blood test came by ok. Such things as cholesterol levels and triclestorides. Ok, great. He said that more of a behavioral issue and that he would contact me with a game plan. Twice I have been contacted by someone at his office. First said Dr dealing with emergency situations and that he would call me back with a game plan for my baby. I waited about 2 weeks. Only to get another voicemail message saying that there were issues with their new location and if I wanted to receive info via text or email. I didn't spend close to $300 and travel 60 miles to get information from the internet. I did that from my home. And now the friend that referred me to Dr Hill is advising me to look for another Dr. Bottom line. I brought my baby in over a month ago, her blood work came back great. Behavior issues, we will talk with you about a plan. Only to get first that the Dr would call me with a plan. Then on second contact was to send info via text or email. So disappointed.
Stacy M.
7 Sep 2015
Would give 10 stars if I could. My boyfriend and I had quite the scare last night when we came home from our day trip to Gulf Shores (making it through a total 9 hours of Labor Day traffic) to find th...
Would give 10 stars if I could. My boyfriend and I had quite the scare last night when we came home from our day trip to Gulf Shores (making it through a total 9 hours of Labor Day traffic) to find that my diamondback terrapin's head had been stuck in our new filter. She looked like death-- just awful, head swollen, legs limp, and barely breathing. It was about 11 pm and no place was open. We were provided Dr. Rich's home phone number (impressive!!) by our usual exotic animal vet's 24-hour hotline when they couldn't give us advice as to how to handle the situation. I don't have dogs, or children, so my turtles are like my babies and I was so emotional. Dr. Rich listened and gave us advice on how to give Penny her best chance. His confidence immediately gave me peace of mind, but he did tell us that there was less than a 50% chance she would live-- based on her symptoms and the fact that we had no idea how long she had been stuck in the filter. He told us that if she made it through the night, her odds would be better and he could see her immediately in the morning. We stayed up all night, and followed Dr. Rich's advice... And she is doing wonderfully now just 24 hours later. She is not displaying any signs of respiratory distress, just a bit of swelling left around her eyes. Labor Day was also my birthday and Dr. Rich gave me a true gift. I am so thankful for his compassion, knowledge, dedication, and selflessness. If anyone in the greater New Orleans area ever needs a small animal vet, I highly recommend their services.
Eddy Foster
24 Feb 2015
West Esplanade Veterinary Clinic is all about the money!
2/23/15 I took my very sick iguana in for an emergency visit to West Esplanade Veterinary Clinic. This was my first visit to the clinic and ri...
West Esplanade Veterinary Clinic is all about the money!
2/23/15 I took my very sick iguana in for an emergency visit to West Esplanade Veterinary Clinic. This was my first visit to the clinic and right away felt that they were more about the money than treating a sick animal. Everywhere you looked in the office was the vet commercializing and marketing something. During the course of my visit my bill was revised several times and each time credit card was charged right away as the bill kept going up and up. I knew going in that my Iguana looked very bad and after the diagnosis asked them to be straight with me on the changes he had for recovery. They assured me that with the proper treatment and if I signed here his recover would be fine. Sadly the next day my iguana was dead. I do not blame them for the death of my pet but as professionals if an animal is not going to make it they should not be so eager to take advantage of the grief of a pet owner and add insult to the loss of the animal. Bottom line this place is all about the money! You will be charged till it is last breath while they are telling you it will be okay if you authorize another $200 fee.
Rachel Baldassaro
18 Feb 2015
Please! Please! if you love your reptile don't take it to this vet. They don't know male from female. They don't know that most female lizards will have to be spayed at some point in their lives. M...
Please! Please! if you love your reptile don't take it to this vet. They don't know male from female. They don't know that most female lizards will have to be spayed at some point in their lives. My poor baby would still be alive if she hadn't been miss-diagnosed twice by this vet. They may know birds and rabbits but not reptiles.
Lindsey Singelmann
29 Nov 2014
Dr. Rich is, hands down, the best exotic vet out there. He has been taking care of my three ferrets for going on 3 years and he's just the best of the best. He is so knowledgable and thorough. I would...
Dr. Rich is, hands down, the best exotic vet out there. He has been taking care of my three ferrets for going on 3 years and he's just the best of the best. He is so knowledgable and thorough. I would NEVER take them anywhere else. Highly recommend him to anyone!
Stephanie F.
4 Apr 2014
After 2 hours of calling trying to find a vet that could see our veiled chameleon with mouth rot on a Saturday I was finally referred here. We saw Dr. Pence who agreed to see us even though it was Sat...
After 2 hours of calling trying to find a vet that could see our veiled chameleon with mouth rot on a Saturday I was finally referred here. We saw Dr. Pence who agreed to see us even though it was Saturday. She was so friendly and easy to speak with. She examined and cleaned our chameleon's mouth thoroughly and gently, checked her weight and skeletal structure for any other issues. Dr Pence asked about our husbandry to trouble shoot what may have caused the mouth rot and how to correct any issues going forward. She said she'll check in on Monday to see how things are going and to make a follow up appointment in two weeks. I am so happy I decided to take her in today and not wait. I'm very relieved to find out we caught it early. Huge THANK YOU to Dr Pence!!
Miranda Howe
20 May 2013
We took our ferret, Azriel, to Dr. Rich today (it's sunday). He was more than happy to come in on his day off and help us. His wife, Renee, came with him to help out also. They are the sweetest, most ...
We took our ferret, Azriel, to Dr. Rich today (it's sunday). He was more than happy to come in on his day off and help us. His wife, Renee, came with him to help out also. They are the sweetest, most knowledgeable, and kindest people ever!!! Our little boy was having trouble going to the bathroom and we weren't sure why. Dr. Rich instantly took him back for an x-ray while his wife sat with us and chatted about how awesome our ferret is. Turns out Azriel had a bladder stone. Dr. Rich was going to schedual a surgery for later in the week but after trying to flush the stone back into his bladder he realized it was more serious. He told us he was going to do the surgery tonight and take him to his home afterwards to observe him. I never thought a vet would take an animal to their personal home to make sure he was ok. We had the best experience and we know we can trust him for any other needs we may have regarding our ferrets. I can't get over how kind and concerned they both were about the well being of our little furry friend. I would reccomend Dr. Rich to anyone with a small animal or bird. He is the BEST!!!
jillypsmom
10 Feb 2012
I love Dr. Rich and his accociates. This is a clean, loving facility. I brought my ferret, Jilly here since she was a baby and I highly recommend them. She was boarded here and her health took a tu...
I love Dr. Rich and his accociates. This is a clean, loving facility. I brought my ferret, Jilly here since she was a baby and I highly recommend them. She was boarded here and her health took a turn, Dr. Rich and his staff called me to tell me all of the information that took place. My Jilly passed about two weeks ago, but her health was W.E. Esplanade Clinic's first concern. She was 7 years old, she was loved and will be missed.Thank you Dr. Rich.
Smudgi
2 Jun 2009
Anyone who have every had a sick pet knows the importance of a great vet, I can speak from personal experience. Dr. Greg Rich is by far the best avian vet in the area. Dr. Rich has over 20+ years of...
Anyone who have every had a sick pet knows the importance of a great vet, I can speak from personal experience. Dr. Greg Rich is by far the best avian vet in the area. Dr. Rich has over 20+ years of experience with only avian (birds) and exotic animals. Just like people would seek a specialist, Dr. Rich is exactly that for your pet bird. I would not trust my little guy to anyone but Dr. Rich! His clinic was severely damaged from the Hurricane Katrina flooding but is now totally rebuilt and better than ever. West Esplanade also offers boarding (or ""bird camp"" as we call it!) if you are going out of town and your feather friend's need a qualified caretaker. If you have a pet bird (or exotic) or are considering becoming the caretaker of one, you need to get to know Dr. Rich.
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FAQs
Where is Avian And Exotic Animal Hospital Of Louisiana located?
Avian And Exotic Animal Hospital Of Louisiana is located at 3635 N Interstate 10 Service Rd W, NULL, Metairie,NULL 70002. It's easily accessible to pet owners in the Metairie area and surrounding communities.
What time does Avian And Exotic Animal Hospital Of Louisiana open and close each day?
Avian And Exotic Animal Hospital Of Louisiana is open Monday 09:00 AM - 17:00 PM, Tuesday 09:00 AM - 17:00 PM, Wednesday 09:00 AM - 17:00 PM, Thursday 09:00 AM - 17:00 PM, Friday 09:00 AM - 17:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. They are closed on Sundays.
Is Avian And Exotic Animal Hospital Of Louisiana open on Saturdays?
Yes, Avian And Exotic Animal Hospital Of Louisiana is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
Is Avian And Exotic Animal Hospital Of Louisiana open on Sundays?
No, Avian And Exotic Animal Hospital Of Louisiana is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Avian And Exotic Animal Hospital Of Louisiana?
You can book an appointment online with Avian And Exotic Animal Hospital Of Louisiana via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
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