Rufus thinks the staff at Benbow Veterinary are top notch and he said the acupuncture treatment given by Dr Benbow was painless. Rufus was also impressed with Dr Benbow, how she took the time to answer all of his dad's questions. The only thing Rufus wasn't happy about was learning he had to go on a diet! Read Less

We love Benbow. It's in our neighborhood, and the staff is extremely friendly and welcoming to both our puppy, and to our family. The office is very clean and organized, and we appreciate the pride and great care that the staff and veterinarians have in their work. Read Less

We LOVED the staff at Benbow. From the first day we brought our 8 week old puppy, Ned, we felt at home. They always greeted us and Ned as soon as we came in, and always took time to pet him and love on him. We moved to another state and had to leave them behind. We’ve never received higher quality care than the folks at Benbow, and miss them every day! Read Less

Dr. Benbow and her awesome team have been taking great care of my family's 15 year old lab for many years now when he was beginning to suffer from arthritis. I appreciate the holistic options they offer like acupuncture! Recently, my boyfriend and I adopted a stray senior cat, Oliver and Dr. Benbow was my first choice. Oliver has very sensitive skin and a flea allergy- Dr. Benbow and her team are dedicated to figuring out exactly what medicine he needs to resolve his irritation. After each visit, his skin improves!!! I know that Benbow and her team genuinely care about Oliver and his health, which is the most important factor for me when choosing a vet- I very highly recommend Dr. Benbow's services!! Read Less

Dr. Benbow was wonderful with my senior lab. She is a wealth of information and gives plenty of options. The office is so nice and welcoming too. We did our first acupuncture treatment and will be back for regular visits. Read Less

In my decades of owning pets, Benbow services is my absolute favorite clinic I’ve ever been to. Dr Benbow herself is knowledgeable, friendly and takes the time to really explain what’s going on and to walk through treamenr options. The vet techs are always extremely helpful and sweet. While Benbow is not the closest option to my home, it is the best and it is always worth the extra drive for the quality care. Read Less

Dr. Benbow has been taking care of our Chihuahua, Rico, for nearly 10 years. He has back pain, subluxated patellas (knee caps), and anxiety. She and her staff have always worked with us to give Rico the kind of attention he needs at our check-ups and whenever he has a problem. Dr. Benbow us a brilliant, loving, and compassionate veterinarian. She has helped us so much over the years with finding relief for Rico's pain and handling his anxiety. We love Dr. B.!!! Read Less

Our dog, Ghost, has a deformed spine as well as neck issues. He is a rescue dog that we adopted in 2016 and he was born this way. We saw several vets, including a specialist, but could not relieve his pain. Every time he would yelp in pain, we would die just a little bit more. Then we were referred to Dr. Benbow. She has been performing acupuncture on Ghost once a month for almost a year now and the difference in him is amazing!! Dr B. is so warm and loving and the difference in Ghost is truly unbelievable. Now he runs and jumps just like the other dogs. Words can not express how grateful we are for Dr. Benbow and how much we love her!! Read Less

Recently, our cat Patches was shot by a pellet gun by some terrible innocent person. The pellet was sitting right below his spine slightly to the side causing the back of his body to become lame. We were referred to Dr. Benbow to try acupuncture so that Patches might regain use of his legs. When we first arrived, everyone was so nice and caring towards not only Patches, but me and my boyfriend as well. Dr. Benbow was excellent at answering all of our questions and explaining ...everything she was doing and why she was doing it. She also gave me the confidence to take care of a paralyzed cat, which not many veterinarians had given me. Not that I needed approval, but the pat on the back meant the world to me considering that you weren't trained through life to take care of a paralyzed animal and that she thought I was doing a great job. Even though Patches didn't live to see the benefits of the acupuncture, I believe in my heart that we were getting somewhere and it made his last days on earth more peaceful. He was always so calm during his treatments and he truly enjoyed the love and attention that was given to him here at Benbow. See More Read Less

My wife is a veterinarian that exclusively sees exotics so we wanted a vet that sees dogs on a daily basis so our senior dog could have someone who is more up-to-date on “dog medicine” (since my wife hasn’t seen a dog patient since vet school). We choose Dr. Benbow since co-workers & friends really loved her. After two visits, we couldn’t be happier with Dr. Benbow, her staff and the treatment of our baby girl. Our senior dog was beginning to slow down a little and we expec...ted arthritis. She confirmed that via x-rays and that the issue is in her back and that all of knees & her hips here in good shape. Our dog has now had two acupuncture sessions, her diet has been tweaked slightly and her daily supplements have been changed to give our older girl more comfort. She already seems more comfortable after just two acupuncture sessions and we know this will give us more time with her. Thank you to Dr. Benbow & staff for taking such good care of our girl. We highly recommend her for your dogs or cats and even acupuncture for your exotic. See More Read Less

I love this vet ! The care, knowledge , services, everything. The staff, from Sam and Gabby to Dr. Newman and of course Dr. Benbow. Much appreciating for getting My Sweety Girl on the road to recovery ! Read Less

I do not think my 2 dogs realized they were at the vet. The clinic is so comfortable with super friendly staff. Dr. Newman is exceptional! She is thorough, patient, informative, and always strives to make the owner and pets as comfortable as possible while providing the highest quality care. I am thrilled Newman has joined the Benbow team. Read Less

I love the staff at this office, always very accommodating with appointments and questions. Dr. Benbow is wonderful and takes time to explain everything I need to know about my cat's condition.Everyone in this office truly loves and cares about animals. I was looking for a vet that does accupuncture and I am truly glad to have found this Vet office. Read Less

Just moved to the area.  Took my puppy to Benbow Veterinary.  Was completely satisfied.  Very organized and thorough.  Also, very loving to my dog.  Recently, my dog was bleeding but could not find out where it was coming from.  Called their office and they took me immediately.  They found a small cut on her paw and treated.  Stopped the bleeding right away.  They have called 2 times to check that she was ok....so glad to have a Vet that we trust. Read Less

After doing some serious research to find an integrative veterinarian for my three girls, I finally  came across Benbow Veterinary Services. I called to make an appointment approximately one week prior to the date I wanted to come in. Sam helped me to set everything up, and she was so kind. Since all of three of my girls were overdue for their annual checkups and vaccinations, Sam was able to schedule all of their appointments on the same day which was extremely helpful in regards to my work schedule. From the moment I walked in the staff was extremely helpful and welcoming. Even though I walked in during their morning meeting Matt, the clinic manager, saw how overwhelmed I was and was kind enough to offer to grab my smallest girl, Lily, from me so I could get Gypsy and Daisy settled. Their facility is really perfect. The rooms are spacious, so there was plenty of room for Gypsy, Daisy and Lily to run around while the techs came in to gather information for our visit. I love that they have foam floor tiles to examine larger dogs, because Gypsy isn't very fond of heights. Brooke and Gabbe are wonderful at helping the their patients and pet parents feel comfortable. They went over various questions and the plan of action for the visit before Dr. Benbow came in to work her magic! Dr. Benbow is a fantastic vet. It's obvious she is very knowledgeable and stays up to date on current information pertaining to the care of her patients. She took the time to ask me about each of my girls individually and their specific past issues to determine what their future needs may be. She is adamant about not over-vaccinating and offers titer testing which was one of the reasons I chose to come to her, as over-vaccinating your pets can be just as dangerous as not vaccinating at all. In addition to acupuncture Dr. Benbow also offers Cytopoint injections, which is a biological therapy that works like your dog's immune system, and is used to treat atopic dermatitis which my poor Daisy May is suffering from. Dr. Benbow and I discussed using Cytopoint and agreed it would be best to try to help alleviate Daisy's itching with Hydroxyzine and Omega supplements for the next month and if I do not see any results we will move on to Cytopoint injections. She feels that if it becomes necessary, Cytopoint would be a great solution to Daisy's atopic dermatitis and informed me she uses it on her own pets which in my opinion speaks to how effective it is. We will see what the future holds for Daisy's dermatitis, and I will update my review if Cytopoint injections are necessary. She took her time examining each of my girls, and I did not feel rushed our entire visit. Each staff member makes you feel like your pet's care is important, and that made me very happy! As mentioned in previous reviews, parking at this location is tricky. I recommend making an early appointment before parking in this area becomes an issue. My appointment was at 8 am so I had no problem finding a spot and was able to park directly outside of the clinic. The price for the services we recieved was average compared to other veterinary clinics I've visited in the Metairie area. I will say that because I decided to bring all three of my girls in at once, obviously the amount due was larger than it would be if I chose to space their visits out throughout the year. I was prepared for that going in, and since everyone was quite a bit overdue on vaccinations I didn't really have much of an option. Now that everyone is up to date I plan on spacing their future visits out to make it easier on my pocketbook the next go round. All in all, everyone recieved a clean bill of health and is good to go for another year! I am extremely satisfied with the services I recieved at our first visit. The staff was professional, compassionate and kind. It's hard to find someone you can entrust the care of your furbabies to, and I feel confident and comfortable with doing just that here at Benbow Vet. If you are searching for a veterinarian who truly listens to your concerns and has the best interest of your pets long term health in mind I highly recommend seeking care at BVS. Read Less

Dr. Benbow is an amazing veterinarian and acupuncturist! I have been taking my pets to her for years now (since her clinic was on W. Metairie!) and have always had positive experiences. She is kind, caring, and knowledgeable! Her staff is great and I know they will handle my pets with care. Her acupuncture capabilities are amazing and I have seen how much they have helped my cat Pheonix with his elderly kitty issues as well as pancreatic insufficiency. I would recommend her to anyone who wants the best care for their pet. She also knows when to send out to a specialist and does not try to treat beyond the capabilities of her clinic, unlike some veterinarians. Great vet! Read Less

My husband and I brought our 8 yr old guinea pig, Ravage, to Dr Benbow for acupuncture since she had lost mobility in her back legs. On our first visit, I was struck by how genuinely kind and caring everyone was. Dr Benbow is delightful, knowledgeable, and clearly explained every step of the process as we went through it. Everyone we encountered during our appointments was warm and engaging and displayed a genuine affection and concern for our little one. Our Ravage gained considerable movement and strength in her legs within a matter of days after her first session and maintained that renewed vigor until she passed. We are very grateful for the added quality of life Ravage experienced and for the extraordinary compassion and kindness we experienced from everyone at Benbow when they learned of her passing. I highly recommend Benbow Vet to anyone who is looking for a group of people who clearly have a deep love for animals and their people!!!Read Less

Thank you to all of the staff at the clinic for helping our Beaux. He has gone through 2 acupuncture treatments and is responding better than we hoped. Thank you for offering an alternative to just filling him with pills. Read Less

Thanks to all of the staff at Benbow, we brought our pup in this morning with no apt and as a new patient! Napoleon was suffering from a severe allergic reaction and they didn't hesitate to put us into a room as quickly as they could! Dr. And staff were all very knowledgeable and sympathetic. I will deff be returning to see them for all pet needs in the future! Read Less

I've never met a more professional vet that cares so much about animals then Dr. Benbow. She was very attentive about how my horse was reacting to his very first acupuncture treatment and he did so well thanks to her!! Definitely the best vet ever! Thanks dr. Benbow! I can't wait to get back to riding him soon thanks to her expertise and care giving! Read Less

Dr. Benbow is by far the best vet ever! She is so responsive of how the animals are reacting to her care. She has so much experience and really evaluates each client in particularly so that they receive the best care possible! Thanks so much for doing such a great job with my horses acupuncture! I can tell a huge difference already! Thanks Dr. B! Read Less

My girlfriends horse has been experiencing some back pain, so we did what was suggested and tried acupuncture on his back. As soon as she inserted the first needle we could already see a difference. She did such an incredible job and there isn't enough we can do to thank her for her great work! There's no other vet we will ever use then her! Thank you so much Dr. Benbow! We will definitely be recommending you!! Read Less

Absolute best vet I have ever been to! Dr. Benbow and ALL of her staff are just so phenomenal and sincere. From day one walking into the office with my paralyzed multipoo, I thought she would never walk again. We are on week 3 of acupuncture and she is doing so awesome. I can't thank Dr. Benbow enough! Read Less

The staff at Benbow is amazing! They're accommodating and compassionate and actually listened to all of my concerns. The office is so nice and clean and is a calm environment for pets who are nervous due to being out of their element. Thank you, Benbow, for taking excellent care of my Maggie! You have a new patient :) Read Less

We absolutely love Dr. Benbow. She is so down to earth and is beyond caring when it comes to our puppies.  She takes her time with the animals and is more than happy to answer any of your questions. I would recommend her to anyone who truly cares about their pets. Read Less

This is the veterinarian I have been bringing my dog to since his birth.Food: Yes, they sell dog food and supplements. No, I do not purchase here. (No rating)Service: The staff here is great. They are very polite and friendly (disclaimer: one of my former students is a staff member). There is little to no wait when I come in for my dog's regular visits. Services include traditional pet care, nutrition, and acupuncture. Any issue my dog has had when having a visit have been fully addressed and resolved. Dr. Benbow is friendly and doesn't cut words with me, although if she uses the technical speak she does with me with other clients, that could potentially be an issue, if they do not have a similar knowledge of biology and pathology. Although trained in the "up sale", the staff is never pushy about attempting to get you to purchase products on site, outside traditional perscriptions. 4 Stars Facilities: This clinic has moved a few times since I started being a client. When I first brought my dog, if was located in West Metairie. The last 2 locations have been on Old Metairie Road, which, outside the city, is not a difficult drive from New Orleans proper. I am not a big fan of the direct off-street parking, because that thoroughfare can be busy, but it suffices. Also, the train can be an issue if one happens to be in the area at the wrong time.The newest incarnation of the clinic itself is in a strip mall style building. The interior is quite nice, very aesthetic, roomy, and clean to a fault. I like it. 4 StarsOverall: I have never been disappointed with service here, and Dr. Benbow is a consummate professional. My only negatives have been noted above, mostly in regards to the parking situation and the mildly inconvenient location. I find it can be a little hit in the pocketbook on cost, but as I don't frequent any other vets, I have no point of comparison.  This not enough to dissuade someone from using the clinic for their pet's care.  4 Stars (Above Average) Read Less

Dr. Benbow & her staff are the best! I have never experienced such a knowledgeable vet who goes further than the extra mile! Not only are the veterinary services extraordinary, the calming & stress free office environment make a big difference in my dog's ability to cope when going to see Dr. Benbow. I wish I was as lucky as my dog to find such an excellent & caring doctor! Read Less

Dr. Benbow and her staff are great!  My dog has been getting acupuncture here for a few months and she LOVES it!  Dr. Benbow is very helpful with alternative healing methods for my senior dog who has been battling seizures for the past year. I definitely recommend them for this service. Read Less

Dr. Benbow and her team are so awesome! First of all, the clinic is a cheerful place to be. The patient rooms are comfy. We sat on the floor for Tyson's acupuncture. It was like we were just hanging out at home. Everyone that I have sent over loves them too! Do yourself a favor and go check them out! Read Less

I drive from Mandeville to go see Dr. Benbow. Dr Benbow and her staff are more knowledgable and more professional than all the vets I have tried on the northshore. I feel I can trust Dr. Benbow with all my dogs' needs Read Less

My 10 year old beagle was having problems walking because of arthritis and spondylosis. Our vet (an uptown vet), was just giving her pain medication, and wasn't helping her. He said she needed more, and more pain medication. I found Dr. Benbow online while searching for a pet acupuncturist. When we arrived, my dog was stiff like a robot. She left feeling better, and walking better after the acupuncture session. Not only did Dr. Benbow help my dog with several acupuncture follow ups, but she also changed her diet, and gave me a lot of tips to improve my dog's overall health. Dr. Benbow not only saved my dog, who now looks and acts like a puppy, but was always available for questions, and her gracious team has always been there for us (we have 3 dogs). She doesn't work on Thursdays because she takes these days to study and keep up with the latest medical knowledge. Dr. Benbow, Victoria, Brooke, Jessica, and all the women that work at this office are fabulous! I can't say less. I am very sad we are moving to another city and not being able to take them all with us! Thank you for caring for our pets! Read Less

We have three older dogs that require plenty of care and Dr. Benbow has helped them all tremendously! She counsels us on all types of treatments; from the preventive and progressive approach as well as traditional medicine. She is extremely knowledgeable, thorough and very caring. The clinic is awesome; it doesn't have the look or feel of your typical vet clinic and that's a good thing. The staff is very helpful and attentive to every pet. I would recommend this clinic to everyone. Read Less

This veterinarian would not help us with end-of-life decisions for our 12 year old dog who was suffering from incontinence, temper, and back problems.  Instead, the vet insisted on expensive procedures and tests that would not improve the quality of life for our dog.  Yes, euthanasia is a tough thing to consider for pets but I expect a vet to present options and assist with this decision if needed.  I will not use this veterinarian again. Read Less

Best thing I could have ever done for my dog, my dog was having spine and disc problems for over 6 months. I have taken him to vet all over the city, Dr. Benbow did one treatment of acupuncture and I saw results instantly. I was truly considering putting my dog to sleep because I could not stand to see him in so much pain and on so many medications. However as I sit here awaiting his second treatment of acupuncture I am now much more hopeful that he will be back to normal. Dr. Benbow and her staff are truly heaven sent, from the initial phone call I made up to now I have not experienced a more professional and genuine group.I am soooooo happy I found Dr. Benbow ,she has saved my kid, and my heart! Do yourself a favor skip all the others and come see Dr. Benbow 1st you won't regret it!!!!! Read Less

I met Dr. Benbow about 7 years ago when my Pug became paralyzed. My Peaches had 3 back surgeries and still could not walk or urinate on her own. Though her vet was very skeptical I brought Peaches to Benbow Veterinary Services. There were no guarantees only a valiant effort and research on Dr. Benbow's part. It was the last day and I was going to have to put Peaches down because she kept getting infections from being catheterized as her bladder also locked up. After her acupuncture session and no release I took her to her Vet with a very heavy heart. As I sat with her waiting and her Vet asked "any luck" I motioned No, and he gave his condolences and said he would be right with us. As her doc walked away the FLOOD gates opened and her bladder released!!!!! We continued with the acupuncture and eventually Peaches walked again. Dr. Benbow gave me 6 more wonderful years with my little girl. Peaches was 15 years old when she passed in May 2014. Two things I know, prayer works and Dr. Benbow will research and work for your pet's health. Miracles do happen. Thank you for giving me Peaches for 6 more wonderful years.Read Less

What a wonderful experience for both of our geriatric pups, Jazz, who is 14+ and Rex, who is 11+. Jazz had surgery this spring to remover a cancerous growth on his lip, and his recovery was amazing. Jazz is now undergoing acupuncture for arthritis. He just had his fourth acupuncture session with Dr.Benbow this morning. The improvement is remarkable. Jazz and Rex have been to a lot of veterinarians over the years, and we have never been in such a caring, loving environment. Dr. Benbow and her staff, Victoria, Brooke and Jessica, are all so compassionate and loving to our old pups. I highly recommend Benbow Veterinary Services.Read Less

Dr. Benbow and her staff are awesome! Everyone is so friendly, and the office is so clean and modern. The exam room features a big open space with a large puzzle piece mat on the floor where Dr. Benbow sits on the floor to examine your pet (at least that's what she did with my big dog!). She is very knowledgeable and down to earth, and I didn't feel rushed at all. She gave me and my dog the time and attention we needed. They sent me home with a tote bag and a bunch of fun goodies, and two days later I received a hand written thank you note from Dr. Benbow! I've never experienced such personalized service from a veterinarian. I highly recommend Benbow Veterinarian Services! Read Less