My 4-lb chihuahua was rushed here the other day when he was attacked by a larger dog at a day care facility. He was in shock and took hours to be stabilized before he could be assessed and treated. The vets and techs were very professional, super helpful, and we never had any doubt that he was receiving the best care he could get. When I called our primary vet at 8 am the next day, Southeast had already faxed their records over to our regular vet so she would know what was going on. Very impressed. Not cheap, but worth it. Also, charges were covered by health insurance, so I'd recommend that too! Read Less

This place does everything in their power to run up the bill. They gave my dog a shot of diphenhydramine which is just Benadryl. They billed me $17 dollars for it when they could have just given him a Benadryl pill for less than 5 cents. They also tried to add on a prescription for my dog that was $105. They didn't even ask me if I wanted to fill it there. They just went ahead and billed it and then they told me they couldn't take it off the bill because they didn't know how to do that in the computer.Read Less

HORRIBLE, HORRIBLE HORRIBLE I brought my cat there for a CT and was advised he needed surgery to remove a polyp in his nasal cavity (we were assured it was a routine surgery -nothing to worry about) Paid roughly $650 for CT and $1900 for surgery (that we had to borrow). Got a call saying my cat was fine after surgery. Later got a call that when they went in to check on him that he wasn't breathing and had died. So obviously nobody was monitoring him after the surgery. My poor cat died all alone and the staff has No compassion whatsoever!!!! If you love your pet GO SOMEWHERE ELSE!! Read Less

Dr. Kidder and the entire staff at Southeast Veterinary Specialists are nothing short of AMAZING. Our poodle has a chronic condition that is incurable but we're managing it. Anytime we've needed them day or night, they've been there. They have become almost like an extended part of our family. The level of care our girl receives is outstanding and their staff is awesome. I would highly recommend them to anyone. Read Less

My 8 yr old mini schnauzer was vomiting blood and had bloody stool, brought him in on a Sunday night and the staff here treated him immediately. Was given two options: overnight care or meds/fluids and take him home, as well as estimates for both before we decided on just giving him meds and fluids and taking him home.  He's already acting like he's feeling much better, almost back to normal and it's only been a few hours! Kudos to the staff and vets here for being kind and helpful, not just to my furbaby but also to my wallet! Would highly recommend them to anyone in a pet emergency. Read Less

My dog has a chronic condition and I have had to get emergency care for her. The two times I have brought my dog to this facility I felt confident that she was in great hands. Both vets that assisted me were educated on my dog's disease process and helped educate me. I think that it is appropriate to receive info on an estimate sooner rather than later. Emergency care is not cheap and you need to know what you are getting yourself into. I called multiple times when my dog had to stay overnight for treatment and each time I called I had someone on the other end of the phone who was professional and answered all of my questions. I greatly appreciate the care my dog received from this facility and will continue to bring her here in the future. Read Less

I've been taking one of my dogs here for over a year since they have an allergy specialist. I wish I were exaggerating when I say we've spent close to (if not well over) $4000 since our first visit. ALWAYS question how much something is and ALWAYS question if it's 100% necessary. My last visit cost over $200 for them to do a skin scrape to only tell me "the meds you have him on are going to work, but let's increase the dosage" why that wasn't the first option is beyond me. They use typical 'scare' tactics when telling you 'your dog may have a rare form of staph'. No. Ask questions. Their recommendations aren't always necessary but they are ALWAYS pricey. That being said, my dog is on a 'cocktail' injection I give him every other week. Between that and daily medicated baths he's slightly better than when we brought him in a year ago. I'm sure what I have for him is helpful but it really irritates me they continually try to take financial advantage of me for tests and meds that are not necessary. I can't afford a $200 trip every 3 weeks ( which is what they try and rope you into)I wouldn't recommend this place to anyone unless they're your absolute only option (which for us is the unfortunate reality) Read Less

I'm so beyond pleased. I've been to my fair share of veterinary offices and ERs and specialists (though all others were in Houston) in the last 6 months. I fostered a kitten who has issues that led us there pretty often... Then I fell in love and kept her.Fast forward. Living in Nola. No established vet yet. Bloody stools and explosive diarrhea return. In a panic I try to find something close to the office, and come across SVS. EVERYONE I've had any contact with here has been AMAZING. (I'm going to have to edit this post when I remember names for shout outs.)Finally someone pinpoints the underlying cause of my little Anna's issues. She's FIV+ (which is making the Giardia a pain to get rid of and keep her from being reinfected). The doctor was very kind and informed me (what I was already aware of but needed to hear again) that while this couldn't shorten her life span, it wouldn't be something that caused her to suffer or cause expensive treatments. Oh yea, this happened the Thursday before I was leaving for a weekend. They don't do boarding, but they kept her and cared for her so I could still make my trip. Before I left, they showed me where she'd be staying, and allowed me some time to love on her a bit. When I returned, she was all better. A full course of fast track meds had been administered, and she'd had no more issues.Now she's home feeling as good as new, prancing around like she owns the place. Read Less

Had to take my bulldog puppy, Beignet, to the see the orthopedic vet (Dr. Rose LeMarie) to assess for hip dysplasia.  I had a referral from my regular vet and SVS had appointments readily available. Pros:- Private parking lot- Very clean and bright facility- Only $85 for the first visit- The vet tech that did our preliminary work up was very animated and enthusiastic; who doesn't enjoy a happy person who clearly likes her work place? - Dr. LeMarie was very thorough in her examination, she explained her diagnosis well in laymen terms and provided a written document for my doctor fiance who would want to read the details in medical terms. Her overall demeanor was professional yet approachable and warm. I thoroughly enjoyed my interaction with her. Cons: I have two and they're both minor. - I felt like the front desk people could've been warmer. Both when I checked in and paid, the mood was very formal and business-like; no fun chatter or laughter. Not that every vet experience needs to be rainbows and sunshine but there's a vibrancy to happy environment that I'm keen on. Totally subjective on my part obviously. - My appointment was at 10 am, I showed up 5 minutes early. I didn't see the vet until 10:40. I wasn't provided any explanation why she took so long, which made me feel like that was the norm. Bottomline: Great facility and we will be back for surgery after the holidays. Read Less

Last night I had to say good-bye to my fury BFF, Bijoux.  It was after hours so on advice of my vet, Dr. Scott, I took him here.  Everyone was so kind and understanding.  They put us in a private room.  They let me have as much time as I needed.  He went pain free and fast when it was time.  I couldn't have asked for a better send off for my boy.Thanks sooooo much to everyone at Southeast Vet. Read Less

These veterinarians are amazing. After a particularly vicious dog fight, my miniature Dachshund had a traumatic brain injury and a spinal cord injury. I was sure he would die. The vets at Southeast Veterinary Specialists were professional, courteous, called me twice a day with updates and most importantly they saved my dog. I am a doctor and I have to tell you, they treated my dog like I would treat you. They are worth every penny. You guys rock! Read Less

I cannot stress enough how poor the service was that I received at Southeast. Yesterday, my 6 week old puppy was suffering from red, swollen eyes and she couldn't stop itching them. My regular vet was booked so we went here. Big mistake. We were sent to a room where a vet tech came in and asked us a few questions. When he reached for her and picked her up to bring her upstairs, we questioned him on why the vet couldn't come examine her in the examination room with us..? "It's faster this way" and so an HOUR and a half later, they charged us with a bill for about $150 and told us she had pink eye, then gave us a prescription to go pick up. $120 for eye drops. The staff was rolling their eyes at us and they were extremely rude and cold. Well, today she wouldn't eat, drink, move, go outside, play, nothing. She was extremely lethargic and then began throwing up. We immediately made an appointment with our regular vet. When we finally met with him, he informed us that our puppy in fact did NOT have pink eye, and suffered a minor allergic reaction. He gave her a shot and she's happy and completely back to normal three hours later. My vet even felt so bad for the trouble we went through at Southeast that he let us walk out for free without paying a dime for the shot. We never met with an actual vet at Southeast and they misdiagnosed my poor puppy. And on top of that, the $120 eye drops are sold for $25 at my regular vet. Please don't bring your animals here.Read Less

This is a review for the ER part, NOT for the specialty areas.My cat had begun having wheezing fits to the point that I thought she was going to die, and her resting breaths were raspy.  There was a possible laundry detergent poisoning (some had spilled and it was conceivable that she had stepped in it and cleaned it off her paws), but while I mentioned it to the vet, I knew that it wouldn't likely cause this sort of response.  So as THRILLED as I was that they were open the day after the storm, I paid $100 for them to tell me that my cat was dehydrated and that they wanted to observe her overnight when that was clearly not the issue.  I declined the overnight visit and asked for subq fluids.  They administered the fluids and I brought her to my regular vet a few days later when they reopened after Isaac.  Based on the symptoms I gave to my regular vet at Algiers Animal Clinic (the same symptoms I'd given the ER vet), I was told that the cat either had heart worms, asthma, or an upper respiratory infection.  I give my cats topical preventatives monthly, but they ran a blood test to check for heart worms just in case.  He then chose, based on the acute onset of symptoms, to give her antibiotics and a shot to treat the immediate symptoms and the possible respiratory infection since there is no real treatment for asthma in cats other than injections when they get heavy attacks.  I brought her back for a follow up and she was doing fine.  It's been a couple of months since then and there have been no other issues with my cat.  I wish the ER doctor had paid more attention to her presenting symptoms.  Yes, she was dehydrated - because she was having too much trouble breathing to drink!  I could hear her wheezes and raspy breaths without a stethoscope, so I don't know how he could possibly report that her lung sounds were clear!  I'm sure if I'd spent another few hundred dollars for her to be boarded, they would have "found" and treated her respiratory issues, but I'm a student and don't have the funds to play games.  The people were really nice, and I will probably come here again if I'm desperate, but otherwise I'll stick to my regular clinic. Read Less

So to clear up some possible confusions...this is not a primary care facility. This is a specialist center (skin care, cancer, orthopedics, etc.) and an emergency facility for animals. Any regular care needed for your fur baby will have to be done at your regular vet. I really loved the people here. My dog needed cruciate surgery which was unexpected yet necessary. I found the doctors to be thorough and accurate. Also, I was given a written estimate and time to make a decision on the surgery (although a decision wasn't really necessary as my baby boy was in pain). They performed the surgery the next day and while baby boy was staying there (2 days) I was allowed to visit. Whenever I called I got detailed information on his condition which I liked a lot. No general, "Oh he's fine!" statements. They told me if he was eating, and even identified the toys in his cage. Made me feel much better!Things happen. Complications occur and we had to go back and the baby had to sat another night. This time they were also wonderful. I wish I remembered the name of the kind soul (young looking guy, super friendly) who brought him down during visiting hours. But he was very detailed in giving me an update. Since part of my dog's condition required ice packs for 20 minutes at a time, I was happy to know that this meant they actually sat in his cage with him while he got ice. Every time we come back the staff is friendly and doesn't make fun of me (to my face at least) for being absolutely neurotic). A huge plus because I am a pain in the ass when it comes to my dog!The prices I think are fair. I have pet insurance so it wasn't as bad as it could have been. But let's face it, it was expensive. However, I think it was in line with how much this surgery normally costs, not to mention it was within my estimate. My only complaint is that every time I bring my dog back, he has fleas. My dog is on flea meeds but I always find a flea or two (not a ton of course) on him when he comes back. However, I think this a hard problem to control for vets so I don't hold it against them at all. Plus, with his flea meeds and then me spritzing him with a 50/50 mix of vinegar and water (homeopathic flea remedy) it's not a serious problem. Overall, I'm very very happy with the care my dog received here. PS. They're open 24 hours/7 days a week. SCORE! Read Less

My 5.8 pound maltese-shit tzu mix was crying as if someone was stabbing him when he was picked up.   I didn't know what was wrong.  I was afraid he had an obstruction from something he had eaten.  I showed up there crying because I was so upset my dog was hurting.  The dog had his shots today and the vet figured out it was a reaction to the shots.  Now, let me tell you, they could have stuck it to me and run tests and made x-rays and cat scans and charged me as much money as they wanted, but they just charged me for the exam and anti-inflammatory shot.  I've been to a vet that ripped me off (Pet Care Center, Metairie - tried to overcharge and double charge!!)  so, I really appreciate their honesty. Read Less

Have had multiple experiences with Southeast Veterinary Specialists, and this place is excellent. Care is outstanding. Staff is very caring and attentive. Clerical staff is attentive and caring too. I have 4 dogs, and they have had at least 6 surgeries at SVS.  Medical and surgical care is outstanding, and veterinary staff is top notch. Facility is new, modern, and very clean. Everything about Southeast Veterinary Specialists is outstanding. SVS does not do primary veterinary care because it is a specialty facial;ity. Southeast Veterinary Specialist is an outstanding veterinary specialty clinic. Read Less

I had to bring my beloved senior cat here late on a Sunday night because he was lethargic, uninterested in food or water, had messed himself, and his health seemed to be rapidly declining. Even though the hospital did not appear to be busy (i.e. there was not a soul in the reception area), we waited at least 20 minutes to see someone, and even then it was a nurse and not a doctor. As we arrived, I noticed two Papa Johns pizzas being delivered; I can only guess that this was the reason for the delay. I know that even emergency hospital employees need food, but my cat was in bad shape, and it felt awful waiting for the staff to eat pizza while my kitty languished. The nurse/assistant was very nice, but he spent a little too long complimenting me on the name of my cat, and not enough on diagnosis. When the doctor finally arrived, things finally started speeding up, my cat was rushed for bloodwork, urinalysis and forced rehydration.Though the doctor was very nice and knowledgeable, and sensitive to the difficult situation someone is in when their beloved pet is seriously ill, she made a couple of very large errors in judgment. First, before she had even received the full results of the bloodwork, she had all but concluded that my cat was suffering from kidney failure, and thus pronounced a judgment that had him living a few months to a year at the most. Then she brought me an itemized bill for how much hospitalization for three days would cost (answer: a lot), and told me that I might need to consider euthanizing him. This was obviously very upsetting, so as I began gathering the strength to make a difficult decision, the doctor ran into the room and told me that no, in fact, his kidneys did not appear to be the problem, and said I should disregard her previous statements. She then said it was his pancreas. Another 45 minutes later, she said that it was not the pancreas, and that she didn't know what the problem was, other than it was probably related to his hyperthyroid condition. I was on a roller coaster ride of false diagnoses.She reassessed and gave me an itemized bill for 24 hours of hospitalization, which was more affordable and which she seemed confident would be long enough to rehydrate my cat and get him back on track. Since she did not know the specific problem, she could not promise that the same problem would not recur, but she seemed to believe that I could slowly bring him back to health at home. 24 hours later I picked him up, was forced to pay the full amount for hospitalization immediately (the receptionists are really good at collecting their money), and given a short lecture on how to force feed the cat with a plastic syringe that they provided. I noticed that in 24 hours they had not bothered to clean the cat at all, so his backside was still covered with pee and poop. Also, they seriously underplayed how difficult/impossible it would be to force feed him. After getting him home, I stayed with him for two days attempting to get him to eat and drink, but his condition worsened. Ultimately, I had to take my little darling to my regular vet to get a second opinion and have him euthanized.So, maybe it's not their fault, but here is what Southeast Veterinary Specialists provided me with: a long wait, an emotional roller coaster that was unnecessary, two false diagnoses, a very high bill, no explanation for my cat's declining health, and ultimately a dead cat. I had to pay a bunch more money at my regular vet to get a second opinion (the opinion was that it was in fact a kidney problem), and ultimately to have my kitty put down. The whole experience has left me bewildered and wondering if there might not have been more that SVS could have done to help me. Read Less

I was referred here after a trip to my vet and learning that my dog had a a slipped disc. The facility itself is gorgeous (especially in the midst of its location in Fat City). Upon arrival, they quickly placed me in a room to meet with a surgeon to perform surgery on my doxie. I had done my research before arrival, but I was pleased with the detailed information, as well as up front preliminary invoice for his surgery. Yes, I'll admit, this place is PRICEY, but knowing that a mere 3 hours later my dog was already out of surgery, I felt pretty good. It seemed hit or miss at times when I could get some more information on my dog's status post surgery. I only received two phone calls in regards to my dogs status (outside of phone calls and visits I provided). There were several times that they were "too busy" to provide me with status updates at times such as 10am and 3pm some days. There was event a day where I came in for a physical visit and was told to call back about his status. However, plenty of the staff was very amicable and lovely to deal with. There was a darling woman at the front desk, and my surgical tech I was in touch with, Ashley, was an absolute doll. Would I recommend this place to you? Yes. They did their job well, and my dog is comfortably back in my home, but do realize that came with an expensive price tag. Read Less

A little slow. they took over an hour to tell me my dog just had a tummy ache and this is at 6 am when no one was there but me. otherwise okay, also not as expensive as I was expectingThey also faxed my dogs info to my normal vet, which I thought was pretty great. Read Less

Had my dog in ICU for 5 days. We experienced the best care at the best facility. Dr would call 3x a day with progress updates. Treatment and charges were discussed at every corner. They are strictly an emergency care facility.  Is it cheap, no...is ANY hospital stay? Read Less

This facility is gorgeous. It's very modern and sleek with lovely expensive art work hanging.  Despite all this money spent as of 6 months ago these people were too cheap to purchase a CHIP reader.  When other vets encourage people to have their dog chipped, many of them say, "Every Vet has one and even a lot of small animal rescues do."  Heck my friend who is/was Treasurer of CAWS in Baton Rouge owns her own.I went in SVS about 6 months ago with a Collie and a Husky that walked into a bar near where I work(Clearly they were smart and knew where to go to get a drink.)  They came back out and I saw them and decided that I would be better able to handle them than the folks drinking.  I purchased collars for them and took them to SVS on Division around midnight to get their chips read.  I got there and was told that they didnt have a chip reader but they called Metairie Small Animal Hospital and confirmed that they did have one at MSAH.  Turns out MSAH has more than one kind of reader..and more than one of each...Yet SVS did not even have ONE.  I tried to wrap my mind around that and came up with this conclusion.  You can't make money on reading the chip of a lost dog and it takes time for your staff to do so.To me this just say the priority at SVS is about money..not the dog.  Oh SURE..they have the equipment to provide great care..the only problem is it takes cash to make them personally care.  If they have not purchased a chip reader since then I am sure they will after this review.Now this seems a rather minor matter for me to have given one star..but I have more dealings with SVS prior to this that have also led me to my conclusion.  I could expound much more greatly with my other personal experiences...but I think sometimes its the little things that speak the most loudly and clearly.*I just called 05/31/10 at 9:43 AM and said I found a dog and wanted to get its chip read and I was told "Sorry this is just the Emergency Clinic, you have to get a regular vet to do that and they are all closed today"* Read Less

OK. I'm not sure who these faceless yelpers are with axes to grind. But yes, Southeast Veterinary Specialist is pricey...because they are SPECIALISTS.  Dr. Rose has done 2 different surgeries on my sweet baby girl.  The first when she was a pup and had a bone chip in her elbow that cause her to limp.  The 2nd about 4 years ago because she had blown her ACL; she had TPLO - had to go look the initials up.  Her leg was completely rebuilt; it was expensive and worth it so that Sienna has a good quality of life.  Even though almost 10 years had passed between surgeries, Dr. Rose recognized Sienna immediately and talked about what a sweet girl she was the 1st time.I consulted with a friend who is a vet and lives in NC. She said she would always refer this type of surgery to a specialist since she hasn't done it since Vet School. Read Less

OK, people need to understand that this is a referal hospital only.  Yes, its expensive, but they have a lot of technology and access to innovative treatments the corner vet does not.  The SVS staff is so compassionate and that is what matters most when you are dealing with complicated animal conditions and emergency situations.  After the death of our beloved dog, the staff sent condolence cards and even provided us with information on grief counseling. Read Less

Hold onto your credit card!  This place is incredibly expensive.  The building is gorgeous and the doctors all drive fancy cars, so that gives you an idea of where your money is going!My dog was very itchy and my regular vet thought she had allergies so I brought here there.  I knew it was $75 just for Dr. Stephen Lemarie to look at her.  He said he wanted to do allergy testing so I left her there for a few hours.  The bill...$500!  And the rest of the treatment was going to cost $500 more, plus a couple hundred more bucks every few months after that, forever.  It didn't even occur to him to discuss the charges and treatment options with me beforehand.  I am really pissed.Also, when I was checking out, a lady came in to check on a dog she had brought in.  She had found the animal on the side of the road and brought it to the first vet clinic she saw.  The receptionist told her that the dog hadn't made it, and that she needed to pay $50 disposal fee.  Or she could take the body with her!  This woman was trying to be a good Samaritan and they wanted her to pay for it!  I really thought they should have eaten the charge.  Clearly, $50 isn't very much to them when they regularly charge $500 a pop! Read Less

FCUK this place.  My dog ingested 9-10 pieces of Orbit gum and upon reading about the effects online (kidney failure, dehydration etc) I called and asked for confirmation.  They told me since I wasn't referred there, they cant give shiet.It was an emergency situation and they couldn't help me out to either say be concerned and rush him to the hospital or leave it........mean scallywags. Read Less