VCA has been our vet for one of our cats and our dog for several years and the service is always great. All of the staff are very kind, friendly, and understanding. They also try to be as friendly as possible to your wallet - providing quotes for services before proceeding and avoiding exp naive procedures if they can. We've used them for surgery - the care and aftercare was great - and for boarding for trips and will provide you updates. They really are dedicated to taking great care of animals! Read Less

I love this place. I have been bringing my dog here since he was a pup, he's going on 4 yrs now. Staff is very friendly, knowledgeable and supportive. There are payment plans if you need them but normally I pay no more than $400 for my dog every 6 months for meds and visit. Read Less

Doctor LaHoste is such a fantastic vet. She is so patient and really listens to what you have to say! (Which I haven't always found with other vets.) She's very kind and does a thorough job of explaining what's happening and why. Definitely the reason we go to VCA! Read Less

This clinic is very expensive even with the care club package. My Black Lab got into some chocolate the other day. I had gone to work. My wife dropped her off to be seen. They gave her activated charcoal. They charged me $175 for the activated charcoal. That's just for the charcoal as I am on the care club plan so the visit was covered. That price seemed high to me, so I did a little research online. The most expensive pet grade activated charcoal I could find online was $25. I don't mind them making a little profit on their meds, but that is excessive. Beyond that, for 2 1/2 years I have been trying to get them to straighten mine and my wife's account out. I want notices and emails on my dog and she wants notices and emails on the cat. Should be no great technological hurdle to make that happen. They can't seem to get it straight. Lastly, if you look at the negative reviews, even when the customer leaves their name, the clinic is telling the customer to e-mail them. That seems a bit backwards to me. You take time to provide the feedback they ask for, then they ask you to e-mail them about it. The doctors seem to be good vets, but it takes more than that achieve total customer satisfaction. Tough job to provide quality care and quality service at a fair price. One out of three won't keep me coming back. Read Less

1. They gave me a bill for the first visit. 2. Vet assistance stated " I should've said I had a coupon" even though website displays this information and I had to fill out new client forms. 3. Then tried to charge me for one pup even though coupon states up to 2 pets per household. 4. Did not give puppies 6 week shots I came for....instead insistently pushing the company's month pet contract. 5. Doctor perfered to give shots once I come back in 2 more weeks... No reason given 6. Give my puppies a "good bill" of health, but I took them to another Vet clinic that following Monday 815 a.m. they had worms. They will say this is "fake news", but I will never bring my animals here or recommend.Read Less

AMAZING. My babies have always come here. They care so much. So kind. ALL staff is amazing. My dogs are terrified of people but they go...somewhat willingly...with the staff. This happens no where else.Read Less

The best thing I ever did was to take my 8 week old puppy to VCA Causeway Animal Hospital. The Doctors and tech staff are wonderful. You can see how they love animals. My puppy and I were impressed by the care and attention to Lola, my French Bulldog. The entire experience was positive and comforting. Highly recommended. Read Less

I have been taking my pets to VCA Causeway Animal Hospital for over 20 years. They have been the very best for routine and specialty care (cancer) for both my cat and dogs. Although I know that they are awesome and wonderful in everything that they do, I was blown away with their generosity today. You see... I decided to foster a young dog, flood victim, from Livingston Parish, La., and I took her to VCA for her medical needs. They gave her a medical evaluation, administered a heart worm prevention injection, ran blood and stool tests and cultures, and then sent me home with tape worm medication, some food and supplies. ALL FOR FREE! I was so grateful that I almost burst into tears. These doctors, students, and their entire staff are kindhearted every day of the week, but these days they are performing at a higher conscious level!!! Thank you, VCA! You are the very best! Read Less

Today I arrived to pick up my pet after surgery. The front desk receptionist brought me to a room to wait for a technician to bring my pet to me. After waiting for over half an hour, I stepped out the room to see what was going on. I see two techs lounging about, leisurely talking. I interrupt them and explain to them I've been waiting over half an hour for someone to bring my pet to me. "Oh, is it a cat?" one of the techs asked. I reply yes and he says he'll be right back with him. He comes back and hands my cat to me. "What about my carrier I brought him in?" I ask. "Oh, you had a carrier?" He leaves and comes back later with the carrier. As I'm leaving I return to the front desk to check out. The receptionist asks "May I help you?" As I begin to tell her that I need to check out, she cuts me off and says "Oh I'm busy. But she can help you" and she pushes me off to another receptionist. Why even bother to offer your assistance if you're "too busy" to actually assist me? I'm extremely disappointed by the incompetence displayed by the staff here. If they're not competent enough to relay a message that I'm in the room waiting, I question their ability to actually care for my pet effectively. The doctors here are great, at least the few that I've met. However, the rest of the staff is so incompetent and careless that I will not return. I bring all my pets here and easily spent over a couple thousand dollars in the last year at this office. All of my pets are even enrolled in the clinic's "care club" health plan. But, I will not be returning. I will find another clinic to bring my pets to, as my time is valuable and I won't waste it dealing with the incompetence of this staff. Read Less

Wow. Can't say enough good things about Dr. Ross Goldman. Performed a surgery on our cat. Honest feedback and options prior to surgery, great updates just before and during surgery, and checked on our cat during recuperation (offerring access via his own cell phone). We do miss Dr. Pelle (now retired) but Dr. Goldman is a wonderful replacement. So happy to have found this doctor in New Orleans! Congratulations CAH on a fantastic addition to your staff!Read Less

I brought my golden retriever in bleeding at the nose and BEFORFE THEY WOULD EVEN SEE HIM THEY MADE ME GIVE THEM A $1000 DEPOSIT which I never got back. Then they called and said that he had cancer and there was no treatment -oh but they did give me an alternative - I COULD EITHER EUTAHIZE HIM OR BRING HIM HOME WITH THE POSSIBLITY OF Him BLEEDING TO DEATH!!!!NICE CARING PEOPLE, HUH!!!!!!!!!!!!!!!!!!\Since I was in the hospital and completely histerical I have them the permission to euthanise him. I still don't know which method they used, if anyone was there comforting him. WHAT KIND OF PEOPLE CHARGE A BLEEDING FROM THE NOSE DOG A $1000 BEFORE THEY EVEN LOOK AT HIM ???????????????????????????????????? Read Less