This place was great!! I am so glad we found MCVH! They took us in last minute before we were leaving town. They were so great with my cat (who can be a bit dicey at times). This was the best vet experience we have ever had and we WILL be using them for all of our animal’s needs from here on out! Thanks guys! Becky and I are happy to have found you Read Less

I can't even describe the absolute callous nature of Dr. Hess fully. I've been to many vets over the years in the several cities in which I have lived, and this was the absolute worst. I have written a detailed review of my horrible experience over the last days with this vet on their Facebook page and would encourage all responsible pet owners to read it. Read Less

The staff here is fantastic. I have had a dog and a cat get wonderful care and attention. The location is very convenient and is easy to get to from almost any part of town. Relatively easy access to I-610 and 10, the location is right at Orleans and N. Carrollton.. Read Less

What an amazing vet! They got my furry heathens an appointment very quickly, worked with my need for an early appointment, and handled the fact my female dog does not play well with others without batting an eye. They let my heathens love all over them, and provided exceptional vet services. Dr. Hess explained everything she was doing, and when tests revealed the heathens had issues, she explained my choices and reassured me I am not a lousy pet mom. Their facility is clean, and all the staff are welcoming. I'm so glad I made the switch! Read Less

Adopted a new puppy and needed a local NOLA vet. Sarah the receptionist was most friendly, professional and informative even at 7:32am. They got me in same day. Clinic was extremely clean and well maintained. Everyone I encountered was equally as friendly and professional as Sarah. Dr. Abbey was great. Quickly saw us and was very informative and helpful with coming up with treatment and solutions for my new pup. I would 100% recommend this vet and clinic. Read Less

I had to put my buddy cat, Pickle, down yesterday and everyone was nothing short of supportive and full of love for our pet. Up until yesterday, Pickle had been a patient for the last couple of years. The staff are just the most. These are definitely people that love their workplace and our pets. Read Less

This is an amazing Vet Clinic!We love Dr.Haritgan!!!  The staff is always helpful and friendly.  The facility is clean and we have always had a a good experience with our vet care here.  I love the fact you can email the doctor as well. Read Less

I don't know where we'd be without the amazing vets and techs at MidCity Vet Hospital. We have been going there for years. They were wonderful with our recently departed cat, Rufus. He was pretty old by the time the hospital opened in our neighborhood, suffering from kidney disease and grumpy about being treated. They took his impatience in stride and treated him with dignity. He lived to be almost 18 with Dr. Hess and all the tech's support. Always letting us know our options, calling us to check in, responding promptly to our emails with questions and concerns as symptoms came and went. Keeping us calm when he developed lymphoma in one eye. We took him there when the time came to put him down and they could not have been better to him or our family. The hospital later reached out to us about a cat they had been fostering who they thought might be a good match for us. So, I visited "Dr. Magic" to get to know him and I got to meet the entire staff and peek behind the scenes. This is such a professional, competent and caring team. And boy did they spoil this lucky cat. Since adopting Dr. Magic into our family, the whole staff is now like family, too.Pro tip: Don't by shy. There is no such thing as a dumb question with MidCity Vet. They want you to understand and will happily talk with you until you do. And if you have hesitations about anything, speak up. They've always helped me come up with solutions/decisions that I am confident in. And that makes a big difference to me! Read Less

I really love Dr. Hess and her team! They did save my dog's life when she had her first Addison's Disease crisis (they diagnosed & treated her really, really quickly) so I may be biased. I don't love that they charge $15 for a nail trim (Prytania only charges $5), but they are usually really reasonable about prices otherwise. Read Less

Very friendly staff, handle my pets like their own. Knowledgeable and able to easily answer any questions. Four stars because follow-up can be slow (and I often have to be the one to call for lab results) and invoices not always sent via email when requested at appointment. However, staff are quick to resolve any issues and always with a friendly demeanor. Highly recommended! Read Less

Staff very caring.lobby clean & information in form of publications & bulletin board.Appointments made with your convenience a priority.Groomi ng available.Drop in visits often available. Pets are handled carefully with kindness.Doctors & technicians tell you all you need to know about your pet & answer your questions. Read Less

This the BEST vet I have seen! I went in today with my neighbor who has a sick dog and on a very limited budget. We had already been to another vet that did nothing to help. We decided to just walk in and try our luck with MidCity. The staff was wonderful and never rushed us and took us in with open arms. Knowing the situation Dr. Hess was WONDERFUL in explaining the options and going above and beyond to help. She provided as much care as possible for the budgeted amount my neighbor was able to spend. You can generally tell she cares about your pet! I would recommend her to anyone!! Thanks again Midcity. Read Less

A runaway Moose brought us to this Vet in the spring. A  Good Samaritan brought him here to get scanned. He hadn't been to the doc in awhile. He had a growth in his paw and moving a lil slow, so Divine intervention brought us to Dr. Hess, who gave us our sweet sorta lively ole man back!!! I can't say enough about the compassion and sweetness Dr. Hess and her assistant John show my puppy...they are conscious of the amount of money it costs to maintain a healthy pet and offer alternatives to lessen the amount of money you have to spend....love this Veterinary Hospital and highly recommend it!!! Read Less

I couldn't be more impressed with this place. I have a pretty temperamental kitty. But both the wonderful lady assistant and the doctor were incredible with my cat. I have never seen my cat be so calm in what is usually a stressful environment. They were also very compassionate and knowledgable. I will definitely be returning. Read Less

How do you take a healthy kitten to a vet for an infection in it's paw and a neuter and they kill him??????  I feel it's my own fault for trusting this place once again.  A few months ago I took a stray kitten in for a broken leg.  All Dr. Hess could talk about was the leg may have to be amputated.  She repeated this over and over again.  I said, let's set it and see what happens.  Then I was thinking, if it couldn't be set, why not put a pin in it. Guess she is not qualified for that.  Anyway, by the grace of God the kitten is alright and still has it's leg.  Back to the kitten I took there today.  The vet tech was so rough with the kitten that it totally freaked out.  He made me leave the room and all I could here was this kitten screaming and a lot or banging going on. I think this tech needs to go back to school or find a new occupation.  Well Dr. Hess tells me it's an infection in the paw and they will neuter him.  I could pick him up in the morning.  Then she called me and said the kitten died.  She really doesn't know why??????Really???Gave me all sorts of scenarios of what could have happened.  Maybe the kitten suffered from the trauma the tech put him through.  That's my thought.   So in less than an hour this poor little kitten died at Mid City Vet.  For reasons the "Doctor" could not explain.  DO NOT TAKE YOUR PETS THERE.  The first experience was  weird with all the amputation talk and I should have known better.  I went there because they accept Care Credit.  Just wanted to have this little kittens foot better and neutered so it would be safe.  I feel like I gave him his death sentence.  God rest his precious soul. Seems most of the good reviews are for dogs.  I think this woman should give up practicing on cats. Read Less

Our cat decided to cut his paw today and our primary ( mobile ) vet, the amazing Dr. Ashley Tahir was not available. As his paw did not stop bleeding, I knew I had to take him somewhere, so I yelped some veterinary clinics and Midcity Veterinary Hospital seemed a logical choice.From the moment I called them, to the moment I went to pick up our cat, they were absolutely amazing. I called in a bit of a panic, but they were so reassuring and kind and told me to come on by, even though our cat was not their patient.As soon as I stepped through the door, we were seen immediately, no waiting here!The nurse and vet were so loving towards our cat and after examining him, told me he would be needing stitches. The vet presented me with a detailed account of the costs ( which were very reasonable! ) and told me they would call me around 3pm to pick him up.At exactly 3pm the vet called me and told me our baby was ready for pick up.When I went to pick him up, I told the vet and her assistant my concerns about having a cat with the dreaded E-collar alone for approximately 14 hours the next day, whilst I was at work. They totally understood and told me I could board him for the night and pick him up the next day when I was done with my work week.What a relief! This cat means the world to me and knowing he would be safe whilst I was flying eased my nerves.All in all, the day started out stressful, but thanks to the amazing care, kindness and compassion of MidCity Hospital and their vets it all ended with a smile on my face! Read Less

This is where I bring all 3 of my dogs. Three separate times, something unexpected came up with one of the dogs and they always managed to get me in the same day to have them checked out. The staff is always friendly and very helpful when you need information. They always go above and beyond expectations. Read Less

Dr. Hess and the entire staff at MidCity were fantastic. We recently got a terminal diagnosis for our senior boxer. Dr. Hess did everything she could to keep him comfortable in his final weeks. She, personally, would call us weekly to check in on him. When we finally ended his suffering, Dr. Hess and her staff were incredibly kind and caring. You could tell the focus was on the well being of our Bruiser over anything else, but she kept our emotional well being from declining. Everyone here is absolutely wonderful. You can tell these people absolutely love their jobs. Read Less

My husband and I can not say enough about the amazing staff. We brought our boy bru here for the first time after having seizures. Unfortunately, after exploring different options we had to put him down. It was surely a sad day for all of us but the team did such a beautiful job making us and bru feel comfortable. We will always remember you Dr. Hess for the kind words you left us with. We so enjoyed the card we received. Would highly recommend. Read Less

Dr. Hess is the absolute best veterinarian I could ever imagine having. She and her wonderful staff helped my boyfriend and I through the worst moments of our life with an incredible amount of love, care, and attention. They knew and loved our cat and would treat him as if they were family, we never had to remind them of what happened during previous visits, and Dr. Hess would call us on her days off to update us on test results and to check in. She diagnosed our cat quickly and confidently, kept him alive and comfortable for as long as possible, and though we were not able to bring him in at the end, she mourned him with us. I am still in shock and so much pain, but I wanted to write this review so that Dr. Hess and everyone else will know how much she helped us. Read Less

Dr. Hess is the absolute best veterinarian I could ever imagine having. She and her wonderful staff helped my boyfriend and I through the worst moments of our life with an incredible amount of love, care, and attention. They knew and loved our cat and would treat him as if they were family, we never had to remind them of what happened during previous visits, and Dr. Hess would call us on her days off to update us on test results and to check in. She diagnosed our cat quickly and confidently, kept him alive and comfortable for as long as possible, and though we were not able to bring him in at the end, she mourned him with us. I am still in shock and so much pain, but I wanted to write this review so that Dr. Hess and everyone else will know how much she helped us. Read Less

Well I went to get my dogs shots updated, but wanted to wait til my female was no longer in heat to receive one of them. I didn't want one of the shots because it could possibly mess up the pups. Classic german shephard dogs, potentially 1500 a pup. The vet began to be rude and argue with me in front of my kids instead of performing the task requested. Even her vet tech was wide eyed and embarrassed to be in the room! I had to tell my kids sometimes people come to an impasse and it's time to leave. Then the lady reported me to OPP for having an intact dog. That's like 125.00 permit. So if you want to avoid a tax on your dogs balls, don't use this vet.Read Less

I have a new puppy and I was so worried about taking her for her first vet visit. Everyone was so nice and helpful and loved my Hattie as much as I do! I am so happy with my experience! Everyone needs to go to Mid City Vet!!!! Read Less

Dr. Hess : best.vet.ever. bar none. They were my dogs first vet and had been for 4 years till we moved to California recently. When we moved the staff and Dr Hess were more then helpful with any documentation of vaccinations and letters for landlords we should need. Can't thank them enough for all the years of taking care of her and us :) Read Less

Of course everyone has different situations and experiences and I can only attest for my own, but I'm very surprised by all the negative reviews so I had to put my 2 cents in. I have only been here 3 times, but every single time has been a GREAT experience. I have used 2 other vets in New Orleans (I won't name any names) and this is by far the best vet overall. They are definitely affordable (I haven't had any major surgery, but people should know that is expensive??) and they are the nicest and most sincere veterinarians I have ever met. Every single staff member is so helpful and puts you at ease right when you walk in the door, and you can definitely tell that they all care passionately for the animals and their/your well being.I went today an hour before they closed unannounced and almost in tears when my dog wouldn't move or eat. They calmed me immediately and made all my worries go away. They diagnosed my dog with ease, gave me the medications I needed (which were a lot of meds), gave me no-fail wet food to help me give the meds to my dog, and sent me on my way for only $105! I am pretty sure they didn't even charge me for my visit, but if they did it had to be very little. They gave me a little advice and asked me to follow up. I will not use another vet in this city again! Seriously, if you are weary of other vets and don't have boat loads of money to spend, this is the place for you. They are friendly, competent, and very affordable, and they really do actually care about your pets. And if you're reading this Mid City Vet, thanks for being so amazing! Read Less

Dr. Hartdegen always takes great care of my pugs, who are quite frequent visitors for various skin issues. The office is super efficient, yet we've never felt rushed. Dr. Hartdegen is compassionate and will never push an unnecessary procedure or medication. In fact, this is the most reasonably priced office we've ever used, and although price isn't the most important aspect of care, affordability sure helps. I really trust this office. Read Less

I'm so happy and impressed with Dr. Hess and the whole staff at Mid City Veterinarian Hospital! A friend of mine recommend Dr. Hess to me for my Maltese and Morkie. My Maltese had a bit of an emergency recently when he was unable to urinate. I won't go into detail, but I can tell you that I come from a family of doctors and I completely trust Dr. Hess and her knowledge of Veterinary care. She is not only compassionate, but very smart! She was able to diagnose the problem right away and come up with a plan of action. I would highly recommend Dr. Hess to anyone in the metro area. She is fair in her pricing, and has a wonderful beside manner.*Something really cool I noticed, they take a picture of your pet for their records and have the pets picture on their prescriptions, emails, every record I'm guessing, just like when humans go to a doctors office now. Very up to date technology. Read Less

We really appreciate Dr. Hess and her entire office. They are always efficient without making the patient feel rushed.  Many times we've called in and been able to come by the same day.We are also so impressed that Dr. Hess often calls a few days (and also weeks, or months, depending on the given ailment) later to check in on our sweet pugs.The whole staff has been nothing but friendly. Totally recommended. Read Less

I am new to New Orleans and was recommended by a friend to try out the MidCity Vet Hospital and I was very glad that I did! The staff was uber friendly and sweet and I barely had to wait to be seen which was much appreciated. They were so sweet to my  cat and their prices were very reasonable. You could tell they had the best interest of the animal at heart and were not in to over vaccinating if not needed. I will continue to go here and will recommend them to all my friends! Read Less

I am going to just write my full experience and let those who are reading be the judge. I was recommended by multiple people to take my very ill pooch (who we had thought got ahold of a turkey bone post-thanksgiving) to this facility. Oh sidenote: I am a not so wealthy young lady who bartends to get by until I can afford to go back to school, living my life working hard as most of us in this world are trying to do just to survive. After busting my butt to make a few extra dollars, I got up on one of my only off days and got Champ ready for his visit. As soon as I walked in I was greeted, the staff was extremely friendly I will give them that. I was taking care of pretty quickly, I was able to go and see the doctor almost immediately. I place my now, very thin and delicate dog on the table. He's looking up at me with miserable eyes I could tell he was in a lot of pain. The doctor confirms he's in pain, obviously. They take them to the back for a few x-rays. I sit there patiently, and the doctor comes back in.Here's where everything goes bad. The first diagnosis out of "three" was not a turkey bone but a hernia, where the doctor explained she is not comfortable doing the surgery. She she was very helpful and suggested another of that. But, after speaking to another vet there, she suggest another x-ray, which I am all for as long as my animal gets the right diagnosis. After the second x-ray, she comes in with a different diagnosis. She then explains there's too much fluid in his stomach and she would like to drain it and do and ultrasound. As any pet owner would do for the animal they love, I was open to anything needing to be done. She shaved his sides and drained fluid from his abdomen. She returns the different diagnosis. One diagnosis could be cancer, the other diagnosis may be a common dog disease. She explained she needs to send his liquids that were drained for testing so they can have a better idea of what they're dealing with. I agree and frantically, "Is he going to be okay?" And this is where the manipulation began. The day I went in, it was a Thursday, she explains to me that he will not be able to have surgery until the fluids were tested, which, would be Monday. She tells me that she is prescribing him pain medication and he will be okay just let him lie around high on his doggie pain killers and let him rest. And, you know, since his surgery will be Monday goes ahead and prescribes him 2 weeks on medication. They print me out my current balance and estimated balance on surgery. Todays visit, because of the multiple xrays, rang up around $400ish. His surgery ranged between $600-1000. We discuss payment plans, I make a $250 payment and agree that on December 15 I will allow them to withdrawal the rest of the payment. I bring my, now, little less miserable looking pooch back home to start his bed rest. The next morning I am woken up to my father frantic explaining he found Champ hiding and he had defecated and thrown up on himself. As an optimistic person, I insisted it was the pain medication, he can't be dying. I left the vet less than 24 hours ago. I call the vet expecting answers. All I get is "that doesn't sound good" and "can you come in 2 hours?"Champ passes almost immediately after I get off the phone. About an hour and half later, I receive a call. The vet on the other line, I'm choking back my tears and explain "he passed" At that point, I did NOT ask for a full refund, I asked for a refund on his fluid testing because, well, he's dead. She tells me "I cannot refund the diagnostic test because they already came back in" WAIT. HOLD THE PHONE. YOU HAD HIS RESULTS AND DIDN'T CALL ME TO TELL ME WHATS GOING ON? But, she works with me. Refunds the visit and an xray. Even though, I am left with 2 weeks of pain medication and a dead pet.I am very thankful and let them know to still contact me DEC. 15 to verify the rest of my payment.JANUARY 12, 2015: I receive a call from a number I do not recognize, its the vet, I have an outstanding balance. I get very irate and explain "my dog has been dead for over a month now, the payment was to be taken out LAST MONTH when I had the money. Although I do feel guilty for being somewhat rude, I couldn't believe this place called me a month after my payment was suppose to be taken out to say I still owed money. NO. You were given permission to take it out a month ago. I told them to give me a call back in a month where I'll pay the rest of my visit for a dog that was sent home to die. I understand animals don't talk, a vet has a tough job, but sending me home with false hope and non-refundable pain medication is ridiculous. TWO WEEKS of pain medication and he didn't last TWO DAYS. Then, to not even have the common decency to CALL the owner when lab results come in? No amount of complaining or crying will bring my Champ back, just take this as a warning. Read Less

I just have to shout out to Dr. Hess and the wonderful staff at Mid City Veterinary Hospital. They are by far the best veterinary staff I have ever worked with for my animals. They are amazing caring people who do their work because they love animals and are more than fair with pricing and care options. If you are in NOLA and are looking for a stand up place to take your furry friends, please check them out! So awesome! Read Less

My poor baby has a horrible reaction to flea bites today and had some very concerning swelling so I finally caved in and took her to mid city because I live right up the street. Mid city isn't her normal vet, but since this was an emergency I didn't want to wait. I walked in without an appointment and I waited maybe 5 minutes before they fit me in, amazing! A nurse tech came in the room to check on the stability of my dog since we were last in line to see the doc, unfortunalty she wasn't stable enough to wait that long. It was bad news, but I was relieved they took the time and cared enough to check her and make a decision to have the doc see her next. I really felt like we were being taken care of.The vet was very kind and welcoming when she came in. I can't remember her name for the life of me but she was young, had red/auburn curly hair. She asked her questions and got straight to the point! My dog needed a round of IV and the tech took her into the back room to do so. My dog was very scared but the tech handled her like a pro. The door had a glass panel and I could see everything that was happening. They gave my dog the meds and shortly brought her back into the room. I was instructed to wait 15-20 minutes to make sure she didn't have a second reaction to the meds and to see if the swelling goes down. It started to go down (thank god!) we then discussed further treatments because after all this was all due to fleas. I was weary of spending a lot on a new flea med because of the bad reactions to advantix we had in the past. The vet was very sympathetic and even offered us a free flea med sample!! I thought that was incredibly generous. Now down to price, I was really worried being that this was an emergency visit with steroid iv's and what not. It ended up being very, VERY reasonable. I used to go to uptown veterinary hospital but I will switching to Mid city from here on out! Thank you guys so much for everything!!! Read Less