Pet Care Center
New Orleans, Louisiana
General Info
Pet Care Center on N. Diamond Street is a local veterinary clinic that offers full service veterinary care, Doggie Daycare, and grooming. We have convenient reserved street parking for easy drop-off and pick-up.
We offer boarding through our main clinic which is located in Metairie. We also offer transportation to and from our main facility to accommodate our local clientele.
Our main clinic is a state of the art 24/7 veterinary emergency hospital.
We offer boarding through our main clinic which is located in Metairie. We also offer transportation to and from our main facility to accommodate our local clientele.
Our main clinic is a state of the art 24/7 veterinary emergency hospital.
Reviews
Madison Duncan
26 Mar 2018
REPORT
Conveniently located on Esplanade. The staff is helpful and courteous. I've been taking my cat to the Pet Care Center for about a year. The prices are very reasonable and they always take time to expl...
Conveniently located on Esplanade. The staff is helpful and courteous. I've been taking my cat to the Pet Care Center for about a year. The prices are very reasonable and they always take time to explain every procedure in detail.
Betty Carmichael
22 Mar 2018
REPORT
They were quite busy, but found the time to see and stitch up our dog. We were traveling, but they managed to treat us like we were life long clients. Our girl is doing great. Thanks guys!
Chris Daunis
13 Dec 2017
REPORT
The only plus to this vet is it’s convenience factor. I lived in the Marigny so it was an easy walk for visits. My puppy’s first visit ever was for his last set of shots, because he got everything els...
The only plus to this vet is it’s convenience factor. I lived in the Marigny so it was an easy walk for visits. My puppy’s first visit ever was for his last set of shots, because he got everything else from the SPCA, resulted in him getting shots he didn’t need because they were careless and did not pay attention to all his paperwork. When they realized what they did, the response was that it was no big dig deal and I wouldn’t be charged for them. That’s not the point! The point is you put extra chemicals in my puppy’s body that he didn’t need and are poking him like a pin cushion.
Another issue is their push for trifexis. It’s almost as if they are getting paid by the company. Last month, November 2017, I switched him from his normal interceptor plus and frontline plus because they kept suggesting it....it made him very lethargic-his eyes would roll in the back of his head, he couldn’t keep his head up, etc. I call the vet to see if he needs to go to the emergency room. They said just watch him and he will be fine. He was better the next morning but for two days my energetic puppy just slept. I take the meds back and they wanted to argue with me about it not being a possibility... NO! In the side effects it says he can feel this way and that it was a low percentage (something like 2.7%). But also, if any med makes him feel that way then it’s too toxic. I got a refund on the meds, but I just dont understand why they are more supportive of the meds and not the puppy’s health.
From this day I tried to order Interceptor Plus from them... interesting that they do not sell it in the office at all... I got it in the office his last 6 month round. But they do have Trifexis! I refused to buy it but was told not to let him miss a heartworm pill. The point of this visit was because I was moving and wanted to get what he needed until his yearly visit in February.
Anyways, I ordered his meds online and they ignored the first request. The online company sent a second one and I had to call the vet because they did not respond to the fax again.
Now we are at today. I received a call this morning saying that they would not fill the prescription because he is now a year old and he needs his heartworm test. Understandable. My question was that since his yearly visit is in February, why can’t I wait until then since he has been on heartworm meds since his last visit? But they wouldn’t. Just interesting because if they had the meds last month when I asked for them then I wouldn’t be going through this and he would have had that heartworm check at his yearly visit.
i could go on. Convenient, yet careless, and more worried about selling stuff to you than care of your furry friend.
Katherine K.
17 Jul 2017
REPORT
We drove my mom from New Hampshire to California and stopped in New Orleans on the way. My mom's dog has major anxiety so we didn't want to leave her in the hotel alone. They took SUCH great care of...
We drove my mom from New Hampshire to California and stopped in New Orleans on the way. My mom's dog has major anxiety so we didn't want to leave her in the hotel alone. They took SUCH great care of our dog and cat. They were super helpful with vaccines that we needed and gave them baths as well. Super nice staff and great facility!
Liz M.
23 May 2017
REPORT
I ended up going here during an emergency because it was the closest vet to us. I'm really glad that I did. We saw Dr. Claire who really put me at ease and treated my dog quickly. (He needed a few sta...
I ended up going here during an emergency because it was the closest vet to us. I'm really glad that I did. We saw Dr. Claire who really put me at ease and treated my dog quickly. (He needed a few staples.) She even trimmed his nails afterwards. Mostly I was impressed with how quick and painless the staples were. I was expecting a big traumatic scene, but it was over before I even blinked. I'm also used to vets pushing X-rays and other unnecessary things on me but that didn't happen here. Whatever the costs, I would pay it to make sure my dog is healthy, but I was pleasantly surprised when I got the bill. I thought for sure it would run around $200 for an emergency visit - it ended up being less than $100 including medication. I would highly recommend this vet for emergency or general care. The staff does an amazing job treating animals. There aren't that many places you can get quality pet care that won't cost you an arm and a leg. We've decided to switch vets after this experience.
andrea a.
2 May 2017
REPORT
These ladies were experts with my cat, and showed compassion, patience and understanding with me - as I was really beside myself when my cat became mostly blind, and sick, on Christmas weekend. In tru...
These ladies were experts with my cat, and showed compassion, patience and understanding with me - as I was really beside myself when my cat became mostly blind, and sick, on Christmas weekend. In truth I've not experienced kinder more attentive vets, which blows my mind. Me and kitty have traveled all over the US, and I would recommend the Pet Care Center on Esplanade without hesitation. Thank you ladies, big shout out to the assistant (blue n blonde dreads) - and to the Vet (who also clipped Kitty's nails like a swift magician) -- thank you!
Sheryl V
18 Mar 2017
REPORT
We have only used them once (though i an switching to them for my regular vet) when we needed to have our 17 year old and beloved daschund put to sleep. Though they did not know me or my little dog th...
We have only used them once (though i an switching to them for my regular vet) when we needed to have our 17 year old and beloved daschund put to sleep. Though they did not know me or my little dog they were unbelievably sensitive, caring, and very comforting. They were sweet with my dog and took great care. Just today I received a hand written sympathy card from them.
J Kwan
29 Nov 2016
REPORT
So glad the Pet Care Center in very convenient location, and Dr. Claire and the assistant are caring and competent. And Dr. Claire has even followed up to see if she doing better!! Thank you
Patricia Hock
23 Jun 2016
REPORT
I Love Dogs alots,and animals also. The House is Beautiful again.
KACY STAPP
21 Jun 2016
REPORT
I'm new to NOLA and within 2 weeks of my arrival, my eldest dog was horrifically sick. I called Pet Care Center in a panic only a half hour before they were scheduled to close. They allowed me to come...
I'm new to NOLA and within 2 weeks of my arrival, my eldest dog was horrifically sick. I called Pet Care Center in a panic only a half hour before they were scheduled to close. They allowed me to come in and they were the most outstanding, caring staff I have ever encountered. The doc was patient and gentle. The front desk was courteous and kind.
This is now our vet for life.
Cathy Carmack
6 Nov 2014
REPORT
Well I have tried several times by phone, IM, message with no response how can I get in touch with dr Julie maybe she will respond are y'all not open anymore?
Mary Dean Folse
23 Aug 2014
REPORT
I recently brought my baby Charlie in for some puppy prozac due to him chewing holes in my doors during thunderstorms regardless if I was home or not. I have nothing but praise for Dr Nick! He explain...
I recently brought my baby Charlie in for some puppy prozac due to him chewing holes in my doors during thunderstorms regardless if I was home or not. I have nothing but praise for Dr Nick! He explained everything to me, gave me some tips and reassured me that my fur baby will be fine. He has also called twice in the 5 days since Charlie's appt on tuesday to see how he is doing. Now THAT'S service!
alvera smith
3 Jul 2014
REPORT
Absolutely the BEST caring vet and staff in all of New Orleans!! They treat our 4-legged child exactly how we would love him to be treated. They talk to him all the way through his visit, shots, etc...
Absolutely the BEST caring vet and staff in all of New Orleans!! They treat our 4-legged child exactly how we would love him to be treated. They talk to him all the way through his visit, shots, etc. I just could not ask for better care.
Selece Reeves
20 Jun 2012
REPORT
Do not use the Groomer here, here name is Susan and she did a horrible job on my Yorkie. I took him there on 6/20/12 and the job she did, i could have done myself, because that is exactly what it look...
Do not use the Groomer here, here name is Susan and she did a horrible job on my Yorkie. I took him there on 6/20/12 and the job she did, i could have done myself, because that is exactly what it looks like. As far as customer service goes, Pet Care Clinic was unsympathetic to the fact that i paid 45 dollars for a cut that is HORRID! And the receptionist even agreed and pointed out how his legs and ears looked uneven and it was a bad job. They offered to let Susan cut it again(are you kidding me) after several phone calls and me being unsatisfied they offered me a 14 dollar store credit(even though i informed them that i had to take him to another groomer to get him fixed) Pet Care Clinic shame on you for not giving a return customer complete satisfaction! I will be back to use my 14 dollar credit(not on grooming) but after that you lost a potential life long customer. Shame on you for doing bad business!
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Book an Appointment
Online booking unavailable
Please call
(504) 522-2997
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Pet Care Center
New Orleans, Louisiana
General Info
Pet Care Center on N. Diamond Street is a local veterinary clinic that offers full service veterinary care, Doggie Daycare, and grooming. We have convenient reserved street parking for easy drop-off and pick-up.
We offer boarding through our main clinic which is located in Metairie. We also offer transportation to and from our main facility to accommodate our local clientele.
Our main clinic is a state of the art 24/7 veterinary emergency hospital.
We offer boarding through our main clinic which is located in Metairie. We also offer transportation to and from our main facility to accommodate our local clientele.
Our main clinic is a state of the art 24/7 veterinary emergency hospital.
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Madison Duncan
26 Mar 2018
Conveniently located on Esplanade. The staff is helpful and courteous. I've been taking my cat to the Pet Care Center for about a year. The prices are very reasonable and they always take time to expl...
Conveniently located on Esplanade. The staff is helpful and courteous. I've been taking my cat to the Pet Care Center for about a year. The prices are very reasonable and they always take time to explain every procedure in detail.
Betty Carmichael
22 Mar 2018
They were quite busy, but found the time to see and stitch up our dog. We were traveling, but they managed to treat us like we were life long clients. Our girl is doing great. Thanks guys!
Chris Daunis
13 Dec 2017
The only plus to this vet is it’s convenience factor. I lived in the Marigny so it was an easy walk for visits. My puppy’s first visit ever was for his last set of shots, because he got everything els...
The only plus to this vet is it’s convenience factor. I lived in the Marigny so it was an easy walk for visits. My puppy’s first visit ever was for his last set of shots, because he got everything else from the SPCA, resulted in him getting shots he didn’t need because they were careless and did not pay attention to all his paperwork. When they realized what they did, the response was that it was no big dig deal and I wouldn’t be charged for them. That’s not the point! The point is you put extra chemicals in my puppy’s body that he didn’t need and are poking him like a pin cushion.
Another issue is their push for trifexis. It’s almost as if they are getting paid by the company. Last month, November 2017, I switched him from his normal interceptor plus and frontline plus because they kept suggesting it....it made him very lethargic-his eyes would roll in the back of his head, he couldn’t keep his head up, etc. I call the vet to see if he needs to go to the emergency room. They said just watch him and he will be fine. He was better the next morning but for two days my energetic puppy just slept. I take the meds back and they wanted to argue with me about it not being a possibility... NO! In the side effects it says he can feel this way and that it was a low percentage (something like 2.7%). But also, if any med makes him feel that way then it’s too toxic. I got a refund on the meds, but I just dont understand why they are more supportive of the meds and not the puppy’s health.
From this day I tried to order Interceptor Plus from them... interesting that they do not sell it in the office at all... I got it in the office his last 6 month round. But they do have Trifexis! I refused to buy it but was told not to let him miss a heartworm pill. The point of this visit was because I was moving and wanted to get what he needed until his yearly visit in February.
Anyways, I ordered his meds online and they ignored the first request. The online company sent a second one and I had to call the vet because they did not respond to the fax again.
Now we are at today. I received a call this morning saying that they would not fill the prescription because he is now a year old and he needs his heartworm test. Understandable. My question was that since his yearly visit is in February, why can’t I wait until then since he has been on heartworm meds since his last visit? But they wouldn’t. Just interesting because if they had the meds last month when I asked for them then I wouldn’t be going through this and he would have had that heartworm check at his yearly visit.
i could go on. Convenient, yet careless, and more worried about selling stuff to you than care of your furry friend.
Katherine K.
17 Jul 2017
We drove my mom from New Hampshire to California and stopped in New Orleans on the way. My mom's dog has major anxiety so we didn't want to leave her in the hotel alone. They took SUCH great care of...
We drove my mom from New Hampshire to California and stopped in New Orleans on the way. My mom's dog has major anxiety so we didn't want to leave her in the hotel alone. They took SUCH great care of our dog and cat. They were super helpful with vaccines that we needed and gave them baths as well. Super nice staff and great facility!
Liz M.
23 May 2017
I ended up going here during an emergency because it was the closest vet to us. I'm really glad that I did. We saw Dr. Claire who really put me at ease and treated my dog quickly. (He needed a few sta...
I ended up going here during an emergency because it was the closest vet to us. I'm really glad that I did. We saw Dr. Claire who really put me at ease and treated my dog quickly. (He needed a few staples.) She even trimmed his nails afterwards. Mostly I was impressed with how quick and painless the staples were. I was expecting a big traumatic scene, but it was over before I even blinked. I'm also used to vets pushing X-rays and other unnecessary things on me but that didn't happen here. Whatever the costs, I would pay it to make sure my dog is healthy, but I was pleasantly surprised when I got the bill. I thought for sure it would run around $200 for an emergency visit - it ended up being less than $100 including medication. I would highly recommend this vet for emergency or general care. The staff does an amazing job treating animals. There aren't that many places you can get quality pet care that won't cost you an arm and a leg. We've decided to switch vets after this experience.
andrea a.
2 May 2017
These ladies were experts with my cat, and showed compassion, patience and understanding with me - as I was really beside myself when my cat became mostly blind, and sick, on Christmas weekend. In tru...
These ladies were experts with my cat, and showed compassion, patience and understanding with me - as I was really beside myself when my cat became mostly blind, and sick, on Christmas weekend. In truth I've not experienced kinder more attentive vets, which blows my mind. Me and kitty have traveled all over the US, and I would recommend the Pet Care Center on Esplanade without hesitation. Thank you ladies, big shout out to the assistant (blue n blonde dreads) - and to the Vet (who also clipped Kitty's nails like a swift magician) -- thank you!
Sheryl V
18 Mar 2017
We have only used them once (though i an switching to them for my regular vet) when we needed to have our 17 year old and beloved daschund put to sleep. Though they did not know me or my little dog th...
We have only used them once (though i an switching to them for my regular vet) when we needed to have our 17 year old and beloved daschund put to sleep. Though they did not know me or my little dog they were unbelievably sensitive, caring, and very comforting. They were sweet with my dog and took great care. Just today I received a hand written sympathy card from them.
J Kwan
29 Nov 2016
So glad the Pet Care Center in very convenient location, and Dr. Claire and the assistant are caring and competent. And Dr. Claire has even followed up to see if she doing better!! Thank you
Patricia Hock
23 Jun 2016
I Love Dogs alots,and animals also. The House is Beautiful again.
KACY STAPP
21 Jun 2016
I'm new to NOLA and within 2 weeks of my arrival, my eldest dog was horrifically sick. I called Pet Care Center in a panic only a half hour before they were scheduled to close. They allowed me to come...
I'm new to NOLA and within 2 weeks of my arrival, my eldest dog was horrifically sick. I called Pet Care Center in a panic only a half hour before they were scheduled to close. They allowed me to come in and they were the most outstanding, caring staff I have ever encountered. The doc was patient and gentle. The front desk was courteous and kind.
This is now our vet for life.
Cathy Carmack
6 Nov 2014
Well I have tried several times by phone, IM, message with no response how can I get in touch with dr Julie maybe she will respond are y'all not open anymore?
Mary Dean Folse
23 Aug 2014
I recently brought my baby Charlie in for some puppy prozac due to him chewing holes in my doors during thunderstorms regardless if I was home or not. I have nothing but praise for Dr Nick! He explain...
I recently brought my baby Charlie in for some puppy prozac due to him chewing holes in my doors during thunderstorms regardless if I was home or not. I have nothing but praise for Dr Nick! He explained everything to me, gave me some tips and reassured me that my fur baby will be fine. He has also called twice in the 5 days since Charlie's appt on tuesday to see how he is doing. Now THAT'S service!
alvera smith
3 Jul 2014
Absolutely the BEST caring vet and staff in all of New Orleans!! They treat our 4-legged child exactly how we would love him to be treated. They talk to him all the way through his visit, shots, etc...
Absolutely the BEST caring vet and staff in all of New Orleans!! They treat our 4-legged child exactly how we would love him to be treated. They talk to him all the way through his visit, shots, etc. I just could not ask for better care.
Selece Reeves
20 Jun 2012
Do not use the Groomer here, here name is Susan and she did a horrible job on my Yorkie. I took him there on 6/20/12 and the job she did, i could have done myself, because that is exactly what it look...
Do not use the Groomer here, here name is Susan and she did a horrible job on my Yorkie. I took him there on 6/20/12 and the job she did, i could have done myself, because that is exactly what it looks like. As far as customer service goes, Pet Care Clinic was unsympathetic to the fact that i paid 45 dollars for a cut that is HORRID! And the receptionist even agreed and pointed out how his legs and ears looked uneven and it was a bad job. They offered to let Susan cut it again(are you kidding me) after several phone calls and me being unsatisfied they offered me a 14 dollar store credit(even though i informed them that i had to take him to another groomer to get him fixed) Pet Care Clinic shame on you for not giving a return customer complete satisfaction! I will be back to use my 14 dollar credit(not on grooming) but after that you lost a potential life long customer. Shame on you for doing bad business!
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