I used to bring my dog here, but it became evident that the staff were too afraid of my dog and frankly, incompetent to properly take care of his needs. I have a big dog and since they checked his ana... Read More
I used to bring my dog here, but it became evident that the staff were too afraid of my dog and frankly, incompetent to properly take care of his needs. I have a big dog and since they checked his anal glands, he vocally let us know that he no longer loved the vet like he used to, so they muzzled him. I was fine with this; he's a big boy and no one should get hurt. My problem is that despite the muzzle, they still didn't do the proper testing needed to properly diagnose his ear infection. They just looked inside my dog's ear with a light and diagnosed. After 2 weeks, I told them that the medication they supplied had no change, they suggested I comeback in and get more of the same meds. The second dosage around - again, no change. After about 3 weeks from my initial visit and 2 dosages of the ear meds, the condition had worsened. They tell me that it takes about another 2 weeks (now over a month's time) for the infection to clear and suggested the same exact medication. At this point, I was fed up and went to another vet. At the first visit of this new vet, I had them muzzle my dog for proper testing. Despite my dog's vocal disapproval, they did all of what they needed to do to see what was going on. They completed a cytology and diagnosed that my dog had a yeast infection and bacterial infection and put different meds in his ears right there on the spot. Literally 1 week later, I noticed improvement, and it totally cleared up by the second week.Also, I have found that I pay significantly cheaper prices at my new vet for my dog's monthly heart worm and flea/tick meds and that they actually cover for more types of parasites.Never looked back since. 2 stars because I absolutely loved the front desk staff and they LOVED my pup. But no one goes to the vet for receptionists so... Read Less