Aardmore Veterinary Hospital

I've experienced numerous administrative issues with Aardmore. Their hours are all over the place. It's nearly impossible to get all of the information that you need from them in one conversation/phone call. And their phone line is often busy, or they will keep you on hold for long periods of time. On one occasion, I wasn't able to pick my cat up after an overnight stay because they failed to mention that they did not have hours on Sunday after 10am. On another ocassion, they stated that culture results for my dog would be ready on Monday morning. By Tuesday evening, the results were still not available and I was told that I needed to call during specific hours to speak with a doctor anyway - the first time that information was shared after 4 or 5 phone calls to the office to get a basic test result. So silly. I'll be finding another vet in Baltimore that can provide basic information in a timely manner and doesn't have completely confusing and unnecessarily complicated hours and availability. Read Less

Didn't forward my cat's medical records to new vet as promised. They had 6 days to do it and it didn't happen. Now they are closed and my new vet has no idea what vaccination my cat was receiving before. I'll be getting those records and turning my back on the whole thing. Read Less

I am thrilled with the care my pets have received at Aardmore. Many, many co-workers recommended them. I changed to them about 2 years ago when my older beagle was dx with heart murmur and heart failure. Dr Tuckerman listened to my thoughts & goals and was quite willing to develop a mutual plan for his care. I have also seen Dr Bradley with great communication also. So I highly recommend Aardmore! It is a relief to have this resource. Read Less

Best vets I've been to so far. We started going to Aardmore when we moved closer to them. The care has always been excellent and the staff is very attentive. They did everything they could to help us with our cat Orange when he had kidney failure a couple of years ago. And they have been very understanding about our senior cat, Munchie, and her epic freak out at her last visit. They're patient, caring and very affordable Read Less

Best in the United States! Dr. Pineau is absolutely the most compassionate, kind and caring person I have ever met...besides my mom! His staff and Associates are awesome as well. Experience overload in their field. Read Less

I met Aardmore under sad circumstances yet it's clear they're the best Vets I've met yet. I've tried most of the places in Baltimore over the years and the doctors here are the most compassionate and competent. Also among the least expensive! Read Less

I have been bringing my dog to this vet for years. Sometimes, the time with a vet can feel rushed, but everyone is always so helpful, even over the phone- answering questions to determine whether an appointment even needs to be made. Just today, I called to get advice regarding a stray that may have been abused, and they took the time out to listen to me and give their best answer. Also, I love that they have adoptable cats/kittens in the waiting room.Read Less

I liked the first visit; the desk clerk and vet seemed nice. I called yesterday about bringing my dog in for a bath and asked if he was up to date on his vaccines. The woman on the phone seemed irritated and accused me of hollering at her. I was merely asking questions, while relating the information to my daughter; since she'd be dropping him off. I couldn't understand why he needed an exam EVERY time he gets a vaccine. I couldn't understand why they charge separately for the bath, cleaning the ears and clipping the nails. I made an appointment for his bath and influenza vaccine; which in Florida, it wasn't needed. I also made an appointment for 6 days of boarding. I told the clerk , thank you and her response was um hum. Not professional response and rude. I think she was having a bad day and took it out on me. Afterall, I'm paying them for a service and should be treated with respect! Read Less

Aardmore has some of the best vets in the city. They truly care about animals and not trying to have you pay for extras that you don't need or can't afford. I can't say enough about how much we have loved going here or how much our dog has. If you need a vet or want to try a new one I highly suggest them. Read Less

I've waited almost a year to post a review on Aardmore to be sure my opinion had not changed. I had been a client there for 15 years and four dogs. However, after my last experience with Aardmore and Dr. Bradley in particular the day before my dog passed away we have gone elsewhere for the care and treatment of our pets. Aardmore used to be a great place to go and Dr. Pineau was wonderful. They always had time for questions, explained everything and never hesitated to squeeze your pet in if need be. I had recommended them numerous times to friends and neighbors, most of which went and fell in love with them. However, they got to the point where they were reluctant to squeeze you in and made me personally feel like a nuisance when I insisted on bringing my dog in twice after having a penrose drain installed and I felt there was too much fluid and clotted blood coming from it. The last visit on 10/24/14 I saw Dr. Bradley because the site had too much clotted blood coming from it. I was told by Dr. Bradley that she wasn't familiar with my dog's case and had also had Dr. Tucker look at her since she assisted in her care when was inpatient for four days there the previous week, that the drain was not in anymore (I never did find that drain anywhere in my house) to clean the area with Peroxide and given another script for antibiotics. We then had to leave through the back door because my dog had a lot of clots coming out of the site. After no improvement that evening and the next morning, we were at PetER, where the hemangiosarcoma was confirmed and by that point there was no way to stop the bleeding. When I received a copy of my pets records I found it interesting that on that last date I saw Dr. Bradley there was absolutely no description whatsoever of why we were there to see them, what our complaints were, like the numerous other notes of prior visits had, just "drain now out, clean area with peroxide, swelling now localized to area slightly to middle of upper thigh, 20 Baytril, 136 1/2, recheck on Weds." and the charge of $25. I was most disappointed that I received no phone call from anyone at Aardmore after they received the records from PetER which were faxed the next day and only a sterile condolence card two weeks later from a 15 year client. They have lost my business as I would never trust any of my pets to be cared for by them again and the business of at least two people I had recommended to them.Read Less

I've waited almost a year to post a review on Aardmore to be sure my opinion had not changed. I had been a client there for 15 years and four dogs. However, after my last experience with Aardmore and Dr. Bradley in particular the day before my dog passed away we have gone elsewhere for the care and treatment of our pets. Aardmore used to be a great place to go and Dr. Pineau was wonderful. They always had time for questions, explained everything and never hesitated to squeeze your pet in if need be. I had recommended them numerous times to friends and neighbors, most of which went and fell in love with them. However, they got to the point where they were reluctant to squeeze you in and made me personally feel like a nuisance when I insisted on bringing my dog in twice after having a penrose drain installed and I felt there was too much fluid and clotted blood coming from it. The last visit on 10/24/14 I saw Dr. Bradley because the site had too much clotted blood coming from it. I was told by Dr. Bradley that she wasn't familiar with my dog's case and had also had Dr. Tucker look at her since she assisted in her care when was inpatient for four days there the previous week, that the drain was not in anymore (I never did find that drain anywhere in my house) to clean the area with Peroxide and given another script for antibiotics. We then had to leave through the back door because my dog had a lot of clots coming out of the site. After no improvement that evening and the next morning, we were at PetER, where the hemangiosarcoma was confirmed and by that point there was no way to stop the bleeding. When I received a copy of my pets records I found it interesting that on that last date I saw Dr. Bradley there was absolutely no description whatsoever of why we were there to see them, what our complaints were, like the numerous other notes of prior visits had, just "drain now out, clean area with peroxide, swelling now localized to area slightly to middle of upper thigh, 20 Baytril, 136 1/2, recheck on Weds." and the charge of $25. I was most disappointed that I received no phone call from anyone at Aardmore after they received the records from PetER which were faxed the next day and only a sterile condolence card two weeks later from a 15 year client. They have lost my business as I would never trust any of my pets to be cared for by them again and the business of at least two people I had recommended to them.Read Less

I brought my puppy there for the very 1st time for his second set of shots. He was the biggest in the liter, healthy, and with no issues. I asked if they can take some of the shots that are not needed out. They said no it comes that way. I reluctantly decided to go there and give them a try based on their pricing seemed fair. When I got to the vet they told me they do everything in the back and will bring him back after he is done. I have never heard of this. My pitbull was always seen by the vet in front of me. This made me feel uneasy. Two days later my dog started to break out into a rash on his stomach and paws. I thought this was either puppy poderma or a reaction to the shot. I kept a watchful eye on it but it got worse. A week after I brought him back and they said it was puppy poderma. They told me to give him benadrahyl 2x's a day and some anitbiotic. Gave it to him for 15 days and still no better but worse. Finally I go back for his last shot and to see what is going on and they scrape for mange which it was not. They then think it is demodex or scarpotos. They gave him Next Guard for the Demodex and Revolution for the Sacoptes. They said I had to order it online from a site and there was nothing else to treat the sarcoptes. Nothing worked and I felt like they were just taking my money. My dog was PERFECTLY HEALTHY before and then after going in that back room and the shots now he still has the itchy bumps. I have never been to a place where they take your pet into the "back". Plus they full so many pets thru that place its ridiculous. I had awesome vets in VA and they cared about the animals and gave you a whole game plan on what was going to happen to your pet. Aardmore seems like they process quick money with cheap treatments. I honestly think if I didn't go there my poor dog would be fine. This place doesn't think about what's best they just want your money. I'd be cautious about a place that takes your pet to the back and a place that processes your pet like a drive thru at a fast food restaurant. My complaint is that they didn't give me any information about the following steps if it didn't work, they could have told me to wait longer to give my pup his shots to build his immune system, they could have given him just the necessity shots instead of all 7 which is not recommended in the veterinary medical journal, and they could have given him a skin exam right from the start to figure this out. I WOULD NOT RECOMMEND THIS PLACE. YES IT MIGHT BE CHEAPER BUT YOUR PET COULD END UP WITH POOR CARE AND COST YOU EVEN MORE IN THE END!Read Less

When I moved to Baltimore in 2006 I tried a bunch of vets in the area and they were always so expensive and would try to get me to agree to unnecessary procedures. I love Aardmore! The care is excellent and no-nonsense. The prices are reasonable. To the person who gave them one star - I am so sorry that you lost your cat. That is really hard. But when I've been in the waiting room at Aardmore, there are always people of every background and color. I do not believe your treatment was due to any sort of discrimination. Sometimes our pets just can't get better even with the best of care. It's heartbreaking for sure. Read Less

Do not choose this animal hospital! This is hard to talk about because my dog just died Sunday, August 17th. She had a problem for a few months where she was bleeding, leaking/spotting water blood. We took her to this animal hospital, Aardmore Veterinarian Hospital. We didn't go there often but we took her there a few times in the past with no worries. But when we took her there for her spotting issue, they suggested having her spayed. They told us they thought it was an infeRead Less

I've been going here for 15 years. Not only are their fees very reasonable the staff is helpful friendly and always take excellent care of my FURBABIES. I take my guys here and all the ones that come through my rescue. Thomas Butler My Big Gay Animal Rescue. Many thanks to Dr Tuckerman and the entire staff at Aardmore Vet.Read Less