I have been using Doc Side for over 10 years now. I have always been able to count on them to give me prompt, respectful and appropriate service for all of my pets. Regardless of whether it is an em... Read More
I have been using Doc Side for over 10 years now. I have always been able to count on them to give me prompt, respectful and appropriate service for all of my pets. Regardless of whether it is an emergency or a routine visit, they have always taken great care of my furbabies. Most recently, performed ACL repair on my 5-year old Bayleigh. The vet tech kept me informed from when she went into surgery to follow-up several times after the surgery was completed. Gave great post-op instructions and Bayleigh is doing great. Read Less
Mary F
6 Jul 2018
REPORT
We brought our dog here as an emergency having just arrived in Baltimore. I picked this clinic because of the website and convenient location. The staff, especially Dr Herling, provided quick diagnosi... Read More
We brought our dog here as an emergency having just arrived in Baltimore. I picked this clinic because of the website and convenient location. The staff, especially Dr Herling, provided quick diagnosis, professional and caring treatment. Dr Herling answered our questions and discussed options and cost. He even followed up by phone the next day even though he wasn't working. When it came time to say goodbye to our beloved Bobbie, Dr Herling provided caring and comforting treatment, including a hug. He allowed us privacy and as much time as we needed to say goodbye. They are awesome! Read Less
Lenny Pinto
11 Jun 2018
REPORT
Deb was great, it was our first visit as we our new to the area, but we were thrilled with the service. Very thorough and you can just tell how everyone employed there loves animals as much if not mo... Read More
Deb was great, it was our first visit as we our new to the area, but we were thrilled with the service. Very thorough and you can just tell how everyone employed there loves animals as much if not more than we do! It is so refreshing to be around such people. We have scheduled our another animals around Deb’s schedule just work with her. Read Less
Amanda Velez-Cortes
10 Jun 2018
REPORT
Took my senior dog in for an appointment on the same day despite being our first time at this vet because our regular vet did not have openings and we had an urgent concern about our dog without the f... Read More
Took my senior dog in for an appointment on the same day despite being our first time at this vet because our regular vet did not have openings and we had an urgent concern about our dog without the funds for an ER visit, they were very understanding and transparent about the cost and even encouraged me on the phone to keep calling other vets in case I could find an opening earlier so my dog could be seen by a vet sooner. I found this to be some really selfless advice to give and immediately made me feel at ease with bringing my dog to them. We were recommended to take our dog to the ER to be in an oxygenated kennel but we informed them of our limited budget and they were quick to work with us and even helped us with a prescription to buy an oxygen tank so we could build our own oxygenated space (since my parents are familiar with how to build them). They even emailed my mom personally on a Saturday (a couple of days after our visit) to check on how our dog was doing.
My only wish would be that they had recommended us to go to a better ER, we were recommended to go to were definitely more money oriented and didn't show us nearly the level of care than doc-side did. It saddens me that doc-side affiliated themselves with the pet ER in Towson in this way but that might be something out of the reach of the people working at doc-side so I'm not as bothered Read Less
anshumaan tripathi
8 Jun 2018
REPORT
Great hospitality animal care is great quick and thorough health care check proper and effective medication is done. On time vaccination record is maintained. Plus doctor is available late nights
bluesclues21211
7 Jun 2018
REPORT
Dr. Herling and his chiropractic treatments really helped my 12 yr old dog recover from an ACL tear without surgery! I appreciated that he listened to me and did not pressure me into a unnecessary sur... Read More
Dr. Herling and his chiropractic treatments really helped my 12 yr old dog recover from an ACL tear without surgery! I appreciated that he listened to me and did not pressure me into a unnecessary surgery for me old dog. Read Less
Jarrod Moore
4 May 2018
REPORT
My dog was attacked by another dog and Doc-Side has been amazing in helping take care of her. The office is very clean, and every person that works there is super pleasant.
Katherine Leeper
18 Apr 2018
REPORT
My dog was recently attacked by a large dog, and I had no clue what to do. I rushed here and was immidiately taken care of several techs nurses receptionists and doctors came in to repeatedly check on... Read More
My dog was recently attacked by a large dog, and I had no clue what to do. I rushed here and was immidiately taken care of several techs nurses receptionists and doctors came in to repeatedly check on my dog. They were able to do immidiate surgery, and gave me great follow up care. My little dog is going to make a full recovery. The location is open, clean and professional. The staff is empathetic, caring and knows how to bribe and tempt even fussy dogs into cooperation. They will be my go to for all of my future veterinary needs. Read Less
Gee Wiz
8 Mar 2018
REPORT
Great staff, very nice and caring. The Doctos are great and really care about your pets!
Echo Presgraves
19 Feb 2018
REPORT
My cat started showing symptoms of a severe ear infection (pupils different sizes), shaking all over, extreme lathargy. Doc side was able to get me an appointment quickly which was great, however told... Read More
My cat started showing symptoms of a severe ear infection (pupils different sizes), shaking all over, extreme lathargy. Doc side was able to get me an appointment quickly which was great, however told me it was a minor infection that ear drops could fix. The exam was very brief just glancing in her ears, while I explained symptoms I had seen. It has been approximately 48 hours and my cat is EXTREMELY sick with intense neurological symptoms, had she gotten the treatment she needed this would not have been the case.
They also did not fully disclose how their fee works. You pay an overall fee and then additional fees per diagnosis leading to a costly appointment for little help. Read Less
Bianca Weber
12 Feb 2018
REPORT
I called early on a Saturday morning after waking up and finding the kids hamster dying in her cage. I called to see if they performed euthanasia for small animals, and the woman who originally answer... Read More
I called early on a Saturday morning after waking up and finding the kids hamster dying in her cage. I called to see if they performed euthanasia for small animals, and the woman who originally answered the phone told me it was appointment only. After telling her I was unaware the hamster would be dying that day and therefore had failed to make an appointment, she put on me on the phone with the actual receptionist who I cannot say enough nice things about.
4/5 stars because the initial greeting was very rude and not helpful. Once I was on the phone with the actual receptionist, we were standing in the (very clean) office within 30 minutes, and the vet saw us right away and was very gentle. It was much appreciated. Read Less
Jorge Piquer
29 Dec 2016
REPORT
Great doctors and staff. They give a full list with all prices and don't try to push anything you don't want for your pet. Have always been able to see me right away for minor issues. Parking can be ... Read More
Great doctors and staff. They give a full list with all prices and don't try to push anything you don't want for your pet. Have always been able to see me right away for minor issues. Parking can be a pain. A bit expensive but mostly worth it. Read Less
June Ruppert
20 Jun 2016
REPORT
I was referred here by a friend and was not disappointed. Friendly smiling staff, clean and tidy welcome/waiting room. The staff is knowledgeable and clearly animal lovers. They have great office hour... Read More
I was referred here by a friend and was not disappointed. Friendly smiling staff, clean and tidy welcome/waiting room. The staff is knowledgeable and clearly animal lovers. They have great office hours that work with my busy schedule. Let Charlie give all of the kisses. So happy these guys are right around the corner. Read Less
Melissa Wiegner
10 May 2016
REPORT
Doc-Side is wonderful! We love the staff- they are so kind, patient, and caring. I switched vets when I moved away, and transferred back to Doc-Side because they are the best! One of my dogs has some ... Read More
Doc-Side is wonderful! We love the staff- they are so kind, patient, and caring. I switched vets when I moved away, and transferred back to Doc-Side because they are the best! One of my dogs has some issues with stress and anxiety at the vet, and the staff handles it perfectly- making him and me feel more comfortable. Read Less
Ankush Rattan
5 May 2016
REPORT
Dr. Tierney and Staff are very knowledgable and will leave no stone unturned to help your four legged companion. Dr. Tierney was incredibly informative about causes for my guy's ailments and provided ... Read More
Dr. Tierney and Staff are very knowledgable and will leave no stone unturned to help your four legged companion. Dr. Tierney was incredibly informative about causes for my guy's ailments and provided consistent follow ups with a very caring side. The building is very well kept and the services they provide without a doubt met my and my dog's needs. I would recommend to anyone who is looking for competent and engaging vet. Read Less
Terry Ashenfelter
4 May 2016
REPORT
We have had great service from the techs and great healthcare providedby Dr K. Recently took our shelter dogs over for well baby check-ups and once again, great experience
Janice Herschman
4 Apr 2016
REPORT
DocSide Veterinary Clinic has been very kind and helpful while our poodle has developed diabetes. The people working there are very supportive. The doctor who has been treating our dog has a wealth ... Read More
DocSide Veterinary Clinic has been very kind and helpful while our poodle has developed diabetes. The people working there are very supportive. The doctor who has been treating our dog has a wealth of knowledge about this illness. DocSide has a working style that is very organized. Appointments run in a very timely fashion, the facility is very bright and clean. I highly recommend this veterinary facility. Read Less
Lakia Pope
11 Feb 2016
REPORT
I took my red ear slider turtle (Tommy) into Doc Side Veterinary Medical Center sometime last month due to his eyes being swollen shut. I know he isn't an animal that you can interact with like a dog... Read More
I took my red ear slider turtle (Tommy) into Doc Side Veterinary Medical Center sometime last month due to his eyes being swollen shut. I know he isn't an animal that you can interact with like a dog or cat, however that's my little baby. Tommy is my 8 yr old son's turtle, but again, that's my little baby and I didn't want him to get sick. When I googled veterinarians for turtles Doc Side was one of the first to come up. Doc Side looks like a traditional row house in the Fells Point/Canton area so when you go inside it's an intimate, cozy setting. The doctors and nurses were very friendly and thorough. I'm not sure how other facilities are set up, but I felt like I was taking my son to see his primary physician (meaning I didn't feel out of place). I didn't realize so many questions are asked just for a turtle. Tommy's doctor (I forgot his name, but it's in the email he sent me when he checked on Tommy) was super helpful. He gave me an in depth list of things to do for Tommy.....and guess what? It worked! Tommy is back to himself, and I'm so happy!
Thanks Doc Side!
PS
Check out the cool post card they sent me. My husband, son, and I thought it was so personable and awesome! Doc Side really is a phenomenal vet medical center!Read Less
I have been using Doc Side for over 10 years now. I have always been able to count on them to give me prompt, respectful and appropriate service for all of my pets. Regardless of whether it is an em... Read More
I have been using Doc Side for over 10 years now. I have always been able to count on them to give me prompt, respectful and appropriate service for all of my pets. Regardless of whether it is an emergency or a routine visit, they have always taken great care of my furbabies. Most recently, performed ACL repair on my 5-year old Bayleigh. The vet tech kept me informed from when she went into surgery to follow-up several times after the surgery was completed. Gave great post-op instructions and Bayleigh is doing great. Read Less
Mary F
6 Jul 2018
REPORT
☆☆☆☆☆
REPORT
We brought our dog here as an emergency having just arrived in Baltimore. I picked this clinic because of the website and convenient location. The staff, especially Dr Herling, provided quick diagnosi... Read More
We brought our dog here as an emergency having just arrived in Baltimore. I picked this clinic because of the website and convenient location. The staff, especially Dr Herling, provided quick diagnosis, professional and caring treatment. Dr Herling answered our questions and discussed options and cost. He even followed up by phone the next day even though he wasn't working. When it came time to say goodbye to our beloved Bobbie, Dr Herling provided caring and comforting treatment, including a hug. He allowed us privacy and as much time as we needed to say goodbye. They are awesome! Read Less
Lenny Pinto
11 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Deb was great, it was our first visit as we our new to the area, but we were thrilled with the service. Very thorough and you can just tell how everyone employed there loves animals as much if not mo... Read More
Deb was great, it was our first visit as we our new to the area, but we were thrilled with the service. Very thorough and you can just tell how everyone employed there loves animals as much if not more than we do! It is so refreshing to be around such people. We have scheduled our another animals around Deb’s schedule just work with her. Read Less
Amanda Velez-Cortes
10 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Took my senior dog in for an appointment on the same day despite being our first time at this vet because our regular vet did not have openings and we had an urgent concern about our dog without the f... Read More
Took my senior dog in for an appointment on the same day despite being our first time at this vet because our regular vet did not have openings and we had an urgent concern about our dog without the funds for an ER visit, they were very understanding and transparent about the cost and even encouraged me on the phone to keep calling other vets in case I could find an opening earlier so my dog could be seen by a vet sooner. I found this to be some really selfless advice to give and immediately made me feel at ease with bringing my dog to them. We were recommended to take our dog to the ER to be in an oxygenated kennel but we informed them of our limited budget and they were quick to work with us and even helped us with a prescription to buy an oxygen tank so we could build our own oxygenated space (since my parents are familiar with how to build them). They even emailed my mom personally on a Saturday (a couple of days after our visit) to check on how our dog was doing.
My only wish would be that they had recommended us to go to a better ER, we were recommended to go to were definitely more money oriented and didn't show us nearly the level of care than doc-side did. It saddens me that doc-side affiliated themselves with the pet ER in Towson in this way but that might be something out of the reach of the people working at doc-side so I'm not as bothered Read Less
anshumaan tripathi
8 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Great hospitality animal care is great quick and thorough health care check proper and effective medication is done. On time vaccination record is maintained. Plus doctor is available late nights
bluesclues21211
7 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Herling and his chiropractic treatments really helped my 12 yr old dog recover from an ACL tear without surgery! I appreciated that he listened to me and did not pressure me into a unnecessary sur... Read More
Dr. Herling and his chiropractic treatments really helped my 12 yr old dog recover from an ACL tear without surgery! I appreciated that he listened to me and did not pressure me into a unnecessary surgery for me old dog. Read Less
Jarrod Moore
4 May 2018
REPORT
☆☆☆☆☆
REPORT
My dog was attacked by another dog and Doc-Side has been amazing in helping take care of her. The office is very clean, and every person that works there is super pleasant.
Katherine Leeper
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
My dog was recently attacked by a large dog, and I had no clue what to do. I rushed here and was immidiately taken care of several techs nurses receptionists and doctors came in to repeatedly check on... Read More
My dog was recently attacked by a large dog, and I had no clue what to do. I rushed here and was immidiately taken care of several techs nurses receptionists and doctors came in to repeatedly check on my dog. They were able to do immidiate surgery, and gave me great follow up care. My little dog is going to make a full recovery. The location is open, clean and professional. The staff is empathetic, caring and knows how to bribe and tempt even fussy dogs into cooperation. They will be my go to for all of my future veterinary needs. Read Less
Gee Wiz
8 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Great staff, very nice and caring. The Doctos are great and really care about your pets!
Echo Presgraves
19 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My cat started showing symptoms of a severe ear infection (pupils different sizes), shaking all over, extreme lathargy. Doc side was able to get me an appointment quickly which was great, however told... Read More
My cat started showing symptoms of a severe ear infection (pupils different sizes), shaking all over, extreme lathargy. Doc side was able to get me an appointment quickly which was great, however told me it was a minor infection that ear drops could fix. The exam was very brief just glancing in her ears, while I explained symptoms I had seen. It has been approximately 48 hours and my cat is EXTREMELY sick with intense neurological symptoms, had she gotten the treatment she needed this would not have been the case.
They also did not fully disclose how their fee works. You pay an overall fee and then additional fees per diagnosis leading to a costly appointment for little help. Read Less
Bianca Weber
12 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I called early on a Saturday morning after waking up and finding the kids hamster dying in her cage. I called to see if they performed euthanasia for small animals, and the woman who originally answer... Read More
I called early on a Saturday morning after waking up and finding the kids hamster dying in her cage. I called to see if they performed euthanasia for small animals, and the woman who originally answered the phone told me it was appointment only. After telling her I was unaware the hamster would be dying that day and therefore had failed to make an appointment, she put on me on the phone with the actual receptionist who I cannot say enough nice things about.
4/5 stars because the initial greeting was very rude and not helpful. Once I was on the phone with the actual receptionist, we were standing in the (very clean) office within 30 minutes, and the vet saw us right away and was very gentle. It was much appreciated. Read Less
Jorge Piquer
29 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Great doctors and staff. They give a full list with all prices and don't try to push anything you don't want for your pet. Have always been able to see me right away for minor issues. Parking can be ... Read More
Great doctors and staff. They give a full list with all prices and don't try to push anything you don't want for your pet. Have always been able to see me right away for minor issues. Parking can be a pain. A bit expensive but mostly worth it. Read Less
June Ruppert
20 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I was referred here by a friend and was not disappointed. Friendly smiling staff, clean and tidy welcome/waiting room. The staff is knowledgeable and clearly animal lovers. They have great office hour... Read More
I was referred here by a friend and was not disappointed. Friendly smiling staff, clean and tidy welcome/waiting room. The staff is knowledgeable and clearly animal lovers. They have great office hours that work with my busy schedule. Let Charlie give all of the kisses. So happy these guys are right around the corner. Read Less
Melissa Wiegner
10 May 2016
REPORT
☆☆☆☆☆
REPORT
Doc-Side is wonderful! We love the staff- they are so kind, patient, and caring. I switched vets when I moved away, and transferred back to Doc-Side because they are the best! One of my dogs has some ... Read More
Doc-Side is wonderful! We love the staff- they are so kind, patient, and caring. I switched vets when I moved away, and transferred back to Doc-Side because they are the best! One of my dogs has some issues with stress and anxiety at the vet, and the staff handles it perfectly- making him and me feel more comfortable. Read Less
Ankush Rattan
5 May 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Tierney and Staff are very knowledgable and will leave no stone unturned to help your four legged companion. Dr. Tierney was incredibly informative about causes for my guy's ailments and provided ... Read More
Dr. Tierney and Staff are very knowledgable and will leave no stone unturned to help your four legged companion. Dr. Tierney was incredibly informative about causes for my guy's ailments and provided consistent follow ups with a very caring side. The building is very well kept and the services they provide without a doubt met my and my dog's needs. I would recommend to anyone who is looking for competent and engaging vet. Read Less
Terry Ashenfelter
4 May 2016
REPORT
☆☆☆☆☆
REPORT
We have had great service from the techs and great healthcare providedby Dr K. Recently took our shelter dogs over for well baby check-ups and once again, great experience
Janice Herschman
4 Apr 2016
REPORT
☆☆☆☆☆
REPORT
DocSide Veterinary Clinic has been very kind and helpful while our poodle has developed diabetes. The people working there are very supportive. The doctor who has been treating our dog has a wealth ... Read More
DocSide Veterinary Clinic has been very kind and helpful while our poodle has developed diabetes. The people working there are very supportive. The doctor who has been treating our dog has a wealth of knowledge about this illness. DocSide has a working style that is very organized. Appointments run in a very timely fashion, the facility is very bright and clean. I highly recommend this veterinary facility. Read Less
Lakia Pope
11 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I took my red ear slider turtle (Tommy) into Doc Side Veterinary Medical Center sometime last month due to his eyes being swollen shut. I know he isn't an animal that you can interact with like a dog... Read More
I took my red ear slider turtle (Tommy) into Doc Side Veterinary Medical Center sometime last month due to his eyes being swollen shut. I know he isn't an animal that you can interact with like a dog or cat, however that's my little baby. Tommy is my 8 yr old son's turtle, but again, that's my little baby and I didn't want him to get sick. When I googled veterinarians for turtles Doc Side was one of the first to come up. Doc Side looks like a traditional row house in the Fells Point/Canton area so when you go inside it's an intimate, cozy setting. The doctors and nurses were very friendly and thorough. I'm not sure how other facilities are set up, but I felt like I was taking my son to see his primary physician (meaning I didn't feel out of place). I didn't realize so many questions are asked just for a turtle. Tommy's doctor (I forgot his name, but it's in the email he sent me when he checked on Tommy) was super helpful. He gave me an in depth list of things to do for Tommy.....and guess what? It worked! Tommy is back to himself, and I'm so happy!
Thanks Doc Side!
PS
Check out the cool post card they sent me. My husband, son, and I thought it was so personable and awesome! Doc Side really is a phenomenal vet medical center!Read Less