Hillendale Animal Hospital

Dr. Ramappa is wonderful. He is so kind and gentle with my Elvis, a 73lb Am Staff mix, who is scared of him. He is super responsive and answers my emails all the time. We love Dr. Ramappa and the entire Hillendale staff. Read Less

I started taking my dog here shortly after adopting him. His first check up was quick, easy and inexpensive.[PROS]- Dr. Ramappa and his staff are super friendly and you can tell they truly care about taking care of your pet. They love giving out treats and do their best to make sure your pet is comfortable even in the most uncomfortable/invasive situations.- For my dog's first check up, I was able to snag a same-day appointment.- The prices are very inexpensive compared to usual vet prices. I've paid for shots, tests, and medicine, and have never left feeling like I paid too much.- They're open on Saturdays![CONS]- My first visit was scheduled right around lunch time and that must be a very busy time for them, since I waited in the room for about 20 minutes after my appointment time before Dr. Ramappa came in (the next appointment, I was helped right away). Read Less

I was pleasantly surprised with this vet. Ignore the strip mall around it, inside is a small, nice vet office. The vet himself was knowledgeable and very kind. I felt like my dog was in good hands throughout. Prices were fairly reasonable to my knowledge and they weren't pushing products down my throat at all. I do however wish the payment process was more professional. The admin came over to the vet room prior to going back to the front desk and told me my total and then just stood there waiting for me to hand her a credit card. That rubbed me the wrong way, but otherwise a great experience. Read Less

Dr. Ramappa and his staff are incredibly kind and compassionate with both the animals and their humans!  I started going here after my vet couldn't squeeze me in on a Saturday and I never looked back!  They are very flexible and always seem to get me in in emergency situations.  As other reviewers mentioned, Dr. Ramappa takes time to explain treatment options and has such a kind and gentle way about him.  It was always such a pleasant experience going there. Read Less

My sweet pup was having a scary recurrent nosebleed that returned after a visit to a sketchy, unhelpful vet the day before. Dr. Ramappa was able to see us on short notice and I couldn't be more grateful for his skill, compassion, and clarity. I'm not a veterinarian, but since I work in the medical field with human patients, I know a good diagnostician when I see one. Dr. Ramappa was thorough, organized, and efficient with his physical exam. He and the technician did a great job of keeping my dog calm and comfortable during the process, too. Clinical skills are at the heart of any medical practice; this team is strong. Clinical competency is *much* more important than how new the facility seems! Fancy computers and furnishings can't heal your animal, but an accurate diagnosis can make all the difference. (Though it's true -- the building is old and the parking lot leaves much to be desired. Keep an eye on the ground when you're walking your animal across the asphalt to the sidewalk; I spotted some broken glass in the lot.) But the sign of a truly great clinician is something you don't get the chance to see with every encounter. A great clinician knows her limits and doesn't hesitate to make a referral when it's called for. After examining my dog much more thoroughly than the other vet we'd seen the day before, Dr. Ramappa referred us to The Pet ER. He gave a clear, calm explanation of why he felt it was vital that she be seen at their facility and provided me with a brochure so that I'd have the address and information. They turned out to be wonderful, too. After all that, he didn't even charge for the exam, which he would have been well within his rights to do. I'm not happy that my dog has been having these health problems, but I'm so relieved to have found an excellent veterinarian who I can trust. I intend to use this practice as long as I live in this area and have companion animals, and I intend to spread the word about the excellent care we received. Read Less

We took our puppy in for her first visit today, and it went very well. It was easy to make an appointment, and they have hours on Saturday, which is very convenient. Everyone in the office gave our girl lots of attention, and were patient with all of our questions. Dr. Ramappa was wonderful with her, and had a great energy about him. We have our next vaccination appt in two weeks, and they've calmed my fears about how she'll do at the vet. Read Less

The vet that bought the practice from Dr. Mills, Dr. Ramappa, is excellent. He's updated the technology in the office and thoroughly examines your animal. My cats and dogs love him (even the big kitty who HATED my previous vet). I've had a number of different issues treated there with my 5 pack and I couldn't be happier. I wholeheartedly recommend him. Read Less

They are nice here and friendly. However, I won't be back due to their old fashioned methods and outdated technology. When it came to check out they gave me a paper receipt nothing typed. Maybe it's just my preference but I like a vet that is more organized and uses up to date technology and filing systems. Read Less

Dr. Ramappa took over after Dr.Mills retired and I still love this vet! Dr. Ramappa is friendly and knowledgeable and you can tell he loves animals! The prices here are also very reasonable and the staff is always friendly and helpful. When one of my pets is sick they always squeeze me in and find time to look at my pet. Would recommend this vet to everyone! Read Less

Just visited the vet this afternoon for the first annual for my two cats. This facility was recommended by my neighbor and I would like to pass it on. The people manning the front are friendly and helpful. The vet is personable and warm. He was efficient and professional with the cats. You could sense that he enjoys his work and cares for your animals wellbeing. This place deserves six stars. Read Less

So pleased that I found this vet hospital. I was able to get an appointment almost immediately, and then when I went, there was no wait.They were quick and efficient with the paperwork, in fact they filled everything out by engaging me in conversation which was great customer service.The nurse who did the admitting and then the initial examination of my dog was so friendly and kind.The regular doctor was not in, but the vet who did take a look at my dog was funny and warm and answered every question that I had.They went ahead and clipped my dogs nails and she can be quite a terror when that happens. But they handled the entire ordeal, and believe me I could hear how she was yelping (pardon the pun), with humor. The vet came back and said, "That wasn't your dog; it was one who SOUNDED like your dog."And the bill was fair and MUCH CHEAPER than the last place I went. Read Less

We like Dr. Ramappa a lot! He has been very kind to us and our dogs. They go above and beyond to squeeze us in when one of our dogs is having an issue and Dr. Ramappa even calls us on the phone to discuss problems. Also, he is super affordable. He saw one of our dogs like four times for a recurring problem and we didn't even spend $100 for all four visits, including 3 prescriptions. Dog is all better now and I would definitely recommend Dr. Ramappa to friends. Read Less

After recently moving to the area our chihuahua needed to see a vet because she was congested. After reasearching and reading yelp and google reviews we decided to try hilllendale. Place was cleaner than many of the vet offices around me. However they barely checked our Chihuahua, assumed she had an upper respiratory infection and sent us out the door with an antibiotic all within 10 min.  The vet examined her for maybe 1 minute as the techs kept coming in and out the exam room and removing our dog. We discovered from another vet the cause of her upper respiratory infection so now it can be treated properly. We will not be returning Read Less

Good service and the doctor was fast and made my dog comfortable.  This was our first attempt at visiting a vet since moving to Towson and this place is clean and I got same day appointment. My visit was in and out too which is great since I had to come from work. Read Less

I won't take my pets anywhere else but Hillendale. Dr. Mills has seen our dog, Emmett and also our cat, Simon. Simon was bitten by our other dog and had some serious injuries. We took him for a follow up visit after Pet+Er's initial treatment and were very pleased with Dr. Mill's examination and recommendations to help him with his diarrhea.Our dog, Emmett, had his vaccines done here and Dr. Mills was very fast with the needles so Emmett didn't even notice.Today we had to bring our other dog, Rosie, to be put down. Unfortunately, she was showing aggression not only to the cat she bit, but also to our 18 month old daughter. It was recommended that she be euthanized due to the liability she posed to not only our family and pets, but to other people and their dogs on the street. They allowed us to stay with her as long as we wanted and were very compassionate through the entire process. I am very grateful for the care shown to us during such a dreadful experience.Thank you Hillendale!EDIT: I forgot to add, they try to save you money where ever possible. We were given prescriptions to fill at Target for our dog because it would be less expensive. They are a no-frills establishment, but they really do their best to solve the issue in the most safe, non-invasive way possible while saving you money.Our cat needs his right eye removed, and when I spoke to Dr. Mills, he informed me he has not done an enucleation in several years and would feel more comfortable referring me out. I really appreciate that he didn't just take my money and risk the surgery. He was humble enough to admit that our cat would be in better hands for this particular procedure elsewhere which granted Dr. Mills my utmost respect as a physician. Read Less

We've been taking Tessa and Tackle to Dr Mills since we adopted them both. Dr Mills is old school, knowledgeable and caring. The cats are comfortable around him and his staff, and so are we. Prices are right and he cares. Read Less

Super friendly and very affordable. I took my kitten there when he was acting sick. They took him in for 5 hours to monitor him, got him hydrated, and provided formula, anti diarrhea med and antibiotics...all for $50! Read Less

I had an emergency with my cat when I was just hours away from going to my in-laws' house. I was not about to go back to the vet where I took my dog and all of the other vets had horror stories, so I took a chance on them. I got an appointment with them within 30 minutes. They treated her with the utmost care and I was amazed at how inexpensive the medications were (I knew the antibiotic so it was not a cheap alternative).One of the male vets (I'm horrible with names) called me with her test results and left a message on my phone. Best message a doctor has ever left on my phone. Usually they ramble on and I can barely understand them. He said "Got the test results. She just needs antibiotics so when want you can come get them. We're excited to see you. Bye." Short and to the point. Read Less

I have known Dr. Mills for 20 years.  My mother was one of his first customers.  He is a great vet, and very understanding.  He is all about being honest and helping out your pet and saving you money.  He never tried to pressure us into any tough expensive end of life decisions.  He has a very practical mindset toward pets and will give you the best objective advice for you and your pet.  He is an old fashioned vet, and won't make you feel bad if you don't opt for expensive risky surgery. Read Less

We have been taking our pets to Falls Road Animal Hospital since the time we adopted time a few years ago. They were always treated well there but I had an issue with the long waits in the lobby with 5 or 6 other animals all at once, the prices, and the fact that we never saw the same vet twice. I took a shot in the dark with Hillendale based on the 2 reviews here previously and a lot of great reviews on Google. So far, we have been there 4 times. My mastiff had some kind of hair loss happening, plus he needed to get up to date on his shots. We saw Dr. Sprong (only works Fridays) for this and she prescribed him two medications for a 7 week course. It cleared the issue right up and because she suggested trying the less invasive and less expensive method first, we were able to avoid doing skin sample testing and blood work. Best part is that we had 3 9:30 am appts for him over this time span and each one was completed and I was home by 10:15 am. The prices were great, too - only paid full price for the office visit once (which was pretty low, $30-40 I think) and the second appt paid a discounted office visit rate ($20), and the 3rd appt there was no office visit fee.Recently we bought a puppy so we wanted to get our cat up to date on everything and also the puppy. We scheduled them both to go in at the same time and to see Dr. Miller. It was another very fast appointment that went smoothly and we got both pets up to date on immunizations and the puppy treated for worms by a prescription, a second prescription to treat any possible tick diseases, and a 6 month supply of heartworm tabs for $159....I mean you just can't beat that. Two of the last 4 prescriptions we've gotten for our dogs have been human antibiotics that we pick up at Rite Aid for a fraction of what they would cost if they were the animal versions. Dr. Mills was a very to the point kind of guy, total non-alarmist, and gentle with the animals. He had a good sense of humor and when we had a question the following day, we called the office and left a message at the desk to speak with a tech. Wouldn't you know that Dr. Miller called us right back and assured us everything was fine and told us to call any time with further questions. Just the fact that we could call the office and speak with the vet all in the same hour says a lot about this facility. Most places make you wait a day or so before anyone gets back to you if it's not an emergency, and usually the person who does call you back is just a vet tech. Though the facility is a no frills kind of place in the middle of a strip mall in a somewhat iffy area, the quality of service is above and beyond what I could have hoped for. All of the ladies that work there (I think Dr. Mills is the only male on site) are very nice and affectionate to the pets and personable with the owners. Last comment: I've never had to wait to see the vet here. Every time we walk in, check in, head to the check-up room, and are seen immediately. They really have their scheduling down and it's so nice to not have to worry about my mastiff interacting with other animals in the lobby. He is already stressed just by going to the vet and to then expose him to ill-natured pets or a lot of strangers really used to do a number on him. Now I don't have that worry! Read Less

Been looking for a vet for Dutch for a while now and a coworker told me about his vet, Dr. Mills at Hillendale.  This was the 2nd person who has mentioned this vet so we hooked it up today.  Small vet clinic in a strip mall.  Dr. Mills is old school  No websight and no FB page but what he lacks in nerd tech he more than makes up for in bed side manner, compassion and care.  We got Dutch hooked up right quick.  He even hooked us up with human antibiotics so that we didn't have to pay vet prices.  Clipped Dutch's nails in seconds flat and had us on our way.  Best vet I've ever seen.  No frills, no fancy speech or trying to sell you snake oil, just a straight up old school vet  Highly recommended. Read Less

Dr Mills is the absolute best vet I've ever been to with any animal.  He's been in this unassuming shopping center forever next to a chinese food place at the corner of Taylor and Loch Raven Blvd.  Many years ago (about 15) I had a childhood dog (Lab) who we had to get put down.  Dr Mills was the one who helped us put him down and when he gave him the needle Dr Mills shed a tear.  He's passionate and caring about animals.  I now have a 100 lb Chesapeake Bay Retreiver and he is just about the clumsiest dog you'll ever meet.  His most common injuries are of course to his feet/paws.  Everytime I visit Dr Mills he is patient and compassionate.  I also have 2 older cats who constantly need extra care and he understands and gives clear instructions.He knows how people are with their pets.  He explains things very well and his prices are reasonable.  Office visits are only $35..which I understand is a lot lower than most. He takes the approach of...lets try the least expensive thing first...then go from there.I highly recommend him. Read Less