When Doctor Esra ran / owned this practice, there was NO ONE BETTER not just in Bel Air but anywhere. It was the only place I trusted to care for my FIVE rescued seniors. I'd have driven from out of... Read More
When Doctor Esra ran / owned this practice, there was NO ONE BETTER not just in Bel Air but anywhere. It was the only place I trusted to care for my FIVE rescued seniors. I'd have driven from out of state to see Doctor Esra if necessary. However, this year (May?), the practice was sold and since then, I've decided to start the harrowing search for a new vet. THE STAFF (techs, front desk, etc.) are still FABULOUS and I will miss each of them so very much; however, the new owner is not the caring, engaging doctor that Dr. Esra was. In the last two months of my dog's life, RIP my dear friend, we were in the office THREE TIMES PER WEEK for laser and hydro therapies. For hydro, once weekly, we were literally IN THE VET'S OFFICE...as in he was at his desk right there where we were. ONCE he kind of tapped my dog on the head (it was a version of petting...like the way you pet an animal if you dislike or fear them, you know?) like it was the last thing he wished to be doing. He never once engaged with my husband and I nor our elderly but spunky, SUPER FRIENDLY dog. When we lost my boy this week and my husband stopped in to let the girls in the office, who adored him, know, the doctor questioned / second guessed us on the decision to end our boy's pain. Dr. Esra was there at the end for three of my seniors. One look at our extensive file or a few questions to the techs who have known us for years would tell Dr. Chaudrhy that we most certainly do NOT take this step lightly and that we agonized and are heartbroken but did only what we thought was best for our beloved dog who was in pain and suffering. A simple statement of his condolences would have been appropriate given that we had lost a family member.I cannot overstate that my review is based SOLELY on the new ownership / doctor. The staff are as wonderful as you will ever find anywhere, bar none. The hospital itself is well equipped and I am beyond sad to be looking for a new vet for our remaining dog; however, I cannot bring myself to see someone who doesn't make me feel like my pet matters. I wish I could scoop up all the staff and take them with me. Read Less