*I had to put a star to post but if I had to pick I would have put zero* Took my two dogs to get their nails cut today 5/17/2018. I have a little wiener dog and a pit. My wiener dog every time he goes to the vet he screams and yells because of his excitement. I think in his chart it’s listed as him being a screamer or yelper or something to that meaning. Well he started yelling and crying and yes it gets loud so they stuck us in a room that was hot, no a/c and smelled of nasty dog. The lady said they need to hear phone so I agreed and said this was never done to us before. Sitting in there for over 10 minutes I go out and tell the one girl at the desk (not on phone) that I will be outside. You could tell that the lady was wanting to be as rude as possible but dialed it down to a point where it was only moderately rude. Their website says they treat pets as if it was their own. My pets nor myself was treated at that standard. Also coming to the door she asked me to settle up and made a comment wow it’s hot out here and I wish I would’ve said something like “ It’s nothing compared to the room you stuck me and my dogs in”. Also there was a lady looking for a new vet and she saw and heard how we were treated and was disgusted. She will surely not be going there. Also there is two veterierans that stereotype my pit. This place will never be the same like when Dr. Cook was there. We probably would have been treated better if our bill was 300-400 dollars like usual. Read Less

I have been going here for over19 years. The staff have always been considerate, compassionate, and efficient. I have had cats with complicated medical issues managed effectively and safely. Would highly recommend. Read Less

I am dismayed to hear that my wife just returned from Bel Air Vet this morning after taking our dog for treatment. The desk staff turned away a dog that was hemorrhaging instead of at least having a veterinarian access/triage the dog. I have been going here since I was a child in 1977, and remained fairly loyal to Dr. Cook. However, it is quite obvious this is a business, and not a "care" facility any longer. I would not have bothered writing a review about our substandard treatment this morning, but to not show empathy towards a dog in serious need has me reassessing if I will be bringing our animals there in the future. Read Less

Great place to take your pet for checkup, shots and any other problems. The front staff is very pleasant and friendly. My gripe is when you call to schedule an appt you are immediately put on hold without a chance to explain one second why you are calling. They also ask can you hold a moment which can be minutes up to 10 minutes plus or longer. You call back several hours again and get the same routine. It may be time for me to find another Vet that will take the time to check with you quickly what you are calling for. Read Less

I have been going to the Bel Air Vets since 1998. I have boarded all my animals and have had all their medicals needs taken care of. The staff has always been caring and helpful and I love the vets especially Dr. Brooks. When I had to put my dog down, he showed me so much compassion and kindness. Love all you guys Read Less

I have two rescue pups (10 & 13 year olds mind you haha) - one being a silly, yet loving chow chow/spaniel mix, and one being a special needs shar pei/pit mix. I was recommended Bel Air Vet actually by another veterinarian clinic, mainly to help accommodate my special needs pit mix during boarding. Since then I've taken both my boys there and have trusted their practice with all concerns (being a concerned mommy, many). They've always welcomed me and my "special needs" boys, without any hesitation or harsh judgment (those with special needs pit mixes will understand). From the loving front desk, to the caring techs, to the wonderful docs, I absolutely love this practice. When you fur babies are family, you take them here - they really are a caring staff. We board them, also, during family trips, and they honestly pay personal attention to them - even giving me a run down on their behavior, when I return to pick them up. Going away and not totally worrying about your pups is a big plus in my book. Great practice (and this is coming from a person who has vet teched). Read Less

As many that know me know I treat my pets as royalty!! They are so special to me!! I have tried out 4 vets in the area and I will never try another! Bel air vets have stolen my heart! I have been to to from issues with my Pitbull having severe skin issues all the way down to eye issues with my yorkie. They have been truly accommodating! When I breed my female yorkie for the first time when she turned 4, Dr.trout was my go to doctor. He was pretty new to the hospital but was a great source of knowledge with getting me through her pregnancy. When the puppies were born, he throughly went through and accessed all of them and help to steer me in the right direction to make sure they were all healthy. They do offer spay and neutering, which after my yorkie was done breastfeeding her babies they took care of spaying her, and did I great job! They offer laser therapy to eliminate the scar that's normally left after their surgery...well I opted to get it for my yorkie and you couldn't even tell she has had surgery. It was about an extra $30 which in my book was worth it!! The staff, especially Miss. Tina, is so wonderful. Even though it's normally always busy they continue to smile. Miss. Tina has been a wonderful help with making sure I always get what I call for. I travel a good amount and needed my vet records a few times and she always makes sure to assist me even from afar...so thanks miss.Tina!!! If you need flea, tick meds, euthanizing, simple vet visit or anything pertaining to your animals, they are the place!!!  (They offer military and EMT discount..they may have senior but I am unsure) Read Less

Doctors are very nice so is the staff. They take care in making your pets happy. Wish I could show a picture but my little guy got into a fight and had bandages and the girl who did it cut a heart into one side and on the other side is a huge paw print. A place that takes the time to design bandages will always have high marks in my book Read Less

My "spayed" dog had 9 puppies Saturday. I took Sadie to Bel Air Animal Hospital 11/18/2014 for spaying and shots. I didn't know much about Sadie except that she had been in heat and wanted her spayed. She had been left alone in a rental house across from me. When I went to pick Sadie up, they told me that she had already been spayed but I owed the full amount because she had surgery and anesthesia. Sadie had a large incision where she had been opened up. I paid the bill. Over time I noticed that she would bleed some but I thought it might be from hemorrhoids since I noticed her straining when she went outside. A dog got inside my fence in September and mated with her. I still thought she was spayed and it didn't concern me. Sadie started gaining weight and I ordered lowfat dog food from Amazon and started walking her more. People started saying she was pregnant but I told them she was just fat because she had been spayed. Saturday night I heard what sounded like a kitten crying underneath my shed. It was the first of nine puppies that she delivered. One died at birth. She has 8 now. I went to the vet's office today to find out how such a thing could happen. Dr. Angela Grech Bentley had done the surgery. She was so rude and said all she could do was give me my money back or perform a spaying. I said "but what about all the puppies?" She threw both arms up in the air like "not my worry." I demanded to see her husband and she said she was escorting me out of the building. He happened to be at the desk. When we got in the room she told him that I had threatened and berated her. Nothing like that had happened. She told him that I should have brought Sadie back when she showed signs of estrus! Who would have even thought that with a "spayed" dog. Dr. Bentley (the husband) SAID something like that had never happened before. I have searched the Internet and cannot even find one person that has ever gone through this.Read Less

Took my Domino in to Loop on Friday and was diagnosed with sepsis. I knew he was in rough shape but no idea how bad he was. Was told the treatment needed and given option of putting him down. Brought him home explicit instruction for treatment. Had a rough weekend of forced hydration and meds. Monday we had vast improvement. Wednesday had teeth done at Bel Air and today is back to old self for which I grateful. Read Less

The doctors are great, but the receptionists are rude and condescending. We took out cat to an emergency vet in town for treatment for an injury. After a number of tests and being boarded overnight, the doctor there recommended we take our cat her regular vet for a few more tests since "they would cost less and did not warrant completion at the emergency facility," (the doctor said this) nor did our cat need to be kept for observation any longer. When we called to make an appointment and explained the situation (as well as the emergency vet's suggestion), the receptionist insulted us and asked why we would "endanger our pet" to save a few dollars, and said that it sounded like we shouldn't have a cat at all. Absolutely will not return to this office again. With any pet, for any reason. There are many other offices in the area that provide better service, with equally knowledgeable doctors. Read Less

In the distant past, I could have left a more positive review for Bel Air Animal Hospital. This is my personal experience. It differs from others who said nice things, and I am happy they were pleased in their experiences. However it is similar to other negative reviews I have noticed here and other websites. I have started my pets over again with new wellness exams and new doctors in hopes to find somewhere new that I trust. Long developing health issues were found in a newRead Less

I was handed a written prescription for my dog's Tri Heart Plus which is great. I went to order from an online pharmacy because they have generic and it's more cost effective than the brand only offered at the vet. The online pharmacy told me that it's illegal to scan and email the prescription so I asked them to call the vet to get verbal authorization. The online pharmacy called back stating that Bel Air Vet would not authorize. I called Bel Air Vet and was given an attitude by the receptionist who told me we won't authorize over the phone. I asked if that was a law or their choice. She rudely spoke over me and told me it's not our choice, it's our policy. What's the difference? Who made the policy? Who's choice was it to make that policy? Anyway, although I like the Doc's, I'll now need to shop for another vet. So your policy and the receptionist's poor attitude just cost you years of annual business. Oh and plenty of negative press. Read Less

My dog lives behind a privacy-fence. He is a rescued Pit-Bull mix. The people next-door let their Cocker out unattended, and he always starts a fence-fight with my dog. Someone broke through my fence--apparently to steal my generator--and my dog got out and attacked his next-door antagonist, according to the neighbor. I brought him in to Belair Animal Hospital to renew his rabies immunity (as mandated by Cecil County) and he was wearing a muzzle (again Cecil-mandated). Dr. Brooks treated me like a common perp, although I've brought rescued Pits in there for 15 years. He did not remove the muzzle, although I told him that my dog was not human-aggressive, and therefore Dr. Brooks did not examine his teeth, with which my dog has an as-yet unknown problem. Dr. Brooks treated both me and my dog with contempt, and I will never again return to Bel Air Veterinary Hospital. Never. Read Less

My dog lives behind a privacy-fence. He is a rescued Pit-Bull mix. The people next-door let their Cocker out unattended, and he always starts a fence-fight with my dog. Someone broke through my fence--apparently to steal my generator--and my dog got out and attacked his next-door antagonist, according to the neighbor. I brought him in to Belair Animal Hospital to renew his rabies immunity (as mandated by Cecil County) and he was wearing a muzzle (again Cecil-mandated). Dr. Brooks treated me like a common perp, although I've brought rescued Pits in there for 15 years. He did not remove the muzzle, although I told him that my dog was not human-aggressive, and therefore Dr. Brooks did not examine his teeth, with which my dog has an as-yet unknown problem. Dr. Brooks treated both me and my dog with contempt, and I will never return to Bel Air Veterinary Hospital again. Not ever. Read Less

Was told test were performed on my cat. When I called to ask for the records because i decided to take him to another vet I was informed no tests were performed. My cat had to be put to sleep today. My cat might still be alive if he had not been misdiagnosed by a veterinarian just taking a guess. And my bill was $270.00 with them. Read Less

I have been an AKC Breeder-Exhibitor for 47 years, and am very careful about the health of my Pomeranians. Dr. Angela and Dr. John are true Pom lovers-and have taken wonderful care of all my little fur-kids! They are the best!!! Read Less

These guys provide quality services for the bare minimum price. I have 3 cats and a dog and thanks to these guys getting their medical stuff taken care of has not been difficult. I have moved to Pensacola but I still take my animals to them. They have even been incredibly helpful saving my cats by coaching me over the phone. I owe them so much! Thank you guys!!! Read Less

I love Bel Air Vet - since the first time I came there (which was to use their crematory for a beloved cat) they have been caring, helpful and honest. Sometimes the wait is a bit long - but then I remember they are giving some one the time and care that I truly appreciate - we always board our dogs there - I don't trust anywhere else with them. Read Less

I absolutely ADORE this veterinary practice. ALL of the vets are amazing and truly love animals. The techs and front office staff treat us like family. My dogs always have a positive experience, and I'm always given great advice. David and John are my favorite veterinarians. They light up when they see my animals. I couldn't ask for better.Read Less