so far, so good. read mixed reviews, but my experience has been pleasant. the staff and vets seem very courteous and keen on customer service. It's not in the city, just 1/2 mile beyond the DC line, b... Read More
so far, so good. read mixed reviews, but my experience has been pleasant. the staff and vets seem very courteous and keen on customer service. It's not in the city, just 1/2 mile beyond the DC line, but it has an in-city feel in terms of appearance and size. Which is fine for me b/c I live in the city, so I am use to it. If you live in the deep open suburbs then you may be taken a back by the "house converted into a business" cozy fit. Although most do not realize that the building next to it is also part of the hospital. Prices are tad high, but again cheaper than what is offered in the city (cheaper than a more rural located competitor - but what you save on price you waste in gas and time).
My advice ( and I've dealt w/ vets in North Carolina, Florida, deep country Upper Marlboro MD, and Capitol Hill DC), if you live in the city (NE DC) or just 2 miles outside the city, this place is for you. If you live and are use to out in the country, my roads don't get plowed when it snow suburbs, you will be turned off by the appearance, and thus will not have an open mind to enjoy the quality service. Read Less