The doctors are caring and always treated our puppy like she was the highlight of their day. When emergencies arose, they were prompt in responding and tenderly and professionally addressed her every need. Communications were great and the doctors themselves called to keep you apprised . Read Less

My dogs like their vet and the facility is nice and modern. The Dr. was helpful and knowledgeable and treats my pets well. Their in-house insurance covers a lot of different necessary things and as far as I can tell, their rates for vaccines and other routine things are similar to other vets in the area. Read Less

Love the hospital with the exception of one of the techs (can’t remember her name).. anyhow, the people there are always very tentative and try to help you as much as you can. Jodie and Chrystal( office manager) are AMAZING individuals. Very friendly and caring about your pet. My dog recently got neutered and his area looked infected. Instead of doing the drive I was told I could send pictures of his incision and the next day I could go pick up his antibiotics. Little things like that are really important to me, especially when you are on a very busy schedule. If you get a chance take a look at their first free visit online and you MUST purchase the deodorizer candles they have in store! THEY ARE THE BOMB! within just a few minutes your house will smell spectacular. Read Less

Dr. John Hebner is the best! I started to take my yellow lab mix/terrier for her senior wellness visits when I started working there back in 2010 & continued taking her there after I left in 2012, even though it was at least a 20 minute drive. I was so happy with the care he provided my "Soda" from the age of 7 through her final breath when she was 14 years 8 months old on 12/27/17. He is a fantastic vet & I'm glad Soda & I got to meet such a wonderful vet & person. I will definitely take any new dogs I adopt to him for all their needs. Everyone else is so nice as well. Great place with great vets & staff. Read Less

IF I COULD MARK NO STAR AS AN OPTION I WOULD. Our 8MONTH OLD dog Rileigh was in VCA Lewis on 5/22/17 to be spayed, she was just put to sleep this morning because her incision opened and her insides fell out. When my parents called to get emergency assistance from VCA Lewis they were told to take her to the pet ER that was closest. We were also told that in order for her to be saved by VCA Lewis my parents needed to come up with $4000.00 to $6000.00 due at the time to fix her. They were unwilling to do payment arrangements or even to bill none the less fix whatever had ruptured ,Meanwhile VCA Lewis is were she had her surgery to begin with on 5/22/17. But because the Animal Advocates voucher does not cover the surgery our Rileigh now needed to keep here alive there was nothing else that could be done for her. The ER vet explained that their cost is the same and there was no guarantee that our Rileigh would still survive. With a very heavy heart we then deduced that the best and only decision we could make, was to allow for the ER vet to put her down. BROKEN HEARTEDLY I wonder if we didn't use Funding to have our Rileigh spayed she would still be here with us. Read Less

I love this place. I first found then when my poor dog had issues with her anal glands and they fit her in immediately. I've been going to them ever since. Last night, my pup had issues with her throat (collapsing trachea) that didn't resolve within 10 minutes. It was about 6:30 at night and I called VCA. They fix my baby in immediately, took care of her, and calmed me down as well. Dr. Wenzel is the BEST. She always takes her time to explain what happened, give reasons as to why it could've happened, and helps with preventative measures. Her "bedside" manner is fantastic and she's so gentle with my dog. Read Less

We brought our almost-12 year old dog to this vet in an emergency situation, as he was declining rapidly over the course of only a few hours. Dr. Wenzel was very sympathetic of our sweet pup and explained to us what he was going through and that he was in a lot of pain. She also explained that he could have surgery but that it was not guaranteed that he would survive it and that it would be very costly. We decided the best option was to put our pup down, and Dr. Wenzel and the staff were wonderful. We were distraught and they allowed us as much time as we needed to say goodbye. They explained everything as they did it and were gentle with him. While we were a bit dazed and in shock as we left (we hadn't expected the outcome upon arrival), we will be bringing our younger dog here for vet services going forward - we were both impressed and thankful for how they handled everything for us.Read Less

I've tried several vets and VCA Lewis has surpassed them all. The fact that they are open until 10PM is an incredible convenience and makes it easy to schedule appointments that fit my schedule. Dr. Hebner is a wonderful vet who has always been gentle and kind, and is also experienced with exotics. I recently had to have a pet put to sleep due to a terminal condition, and Dr. Hebner and the entire staff were very caring and made a difficult process as easy as possible. Read Less

VCA Lewis is a wonderful animal hospital. The courteous, compassionate, and empathetic staff made a difficult time for us easier to bear. We cannot thank them enough for the care we received. Dr. Hebner is a very kind, gentle, and knowledgeable vet who specializes in "exotics" (small mammals and the like, in our case, our little hedgehog). In addition to the excellent staff, they also have very convenient hours and a very nice office. After the care we received, I couldn't imagine going anywhere else. Read Less

We had to take our 14.5 year old mixed breed dog to VCA Lewis the day after Thanksgiving for an emergency visit. We were certain we would not be bring our "puppy" home, she was not even able to walk. We got lucky and the Vet that saw our dog was Dr. Krug!!! Let me tell you she is amazing!!! To make a long story short, we brought our dog home and she is doing fabulous, we call her our "miracle puppy". We never thought we'd leave our former vet back in Montgomery County, but after Dr. Krug and the the wonderful staff, we have decided to keep our dog at VCA. We haven't met any of the other veterinarians, but Dr. Krug I would recommend to anyone! Read Less

When I found lumps on my aging dog, I took her to this vet for the first time. They got me in quickly and explained all of the testing options by reliability and cost. Our vet was kind and patient, exactly what I needed. After a moderate amount of testing and increasing symptoms, it was clear that we needed to make an appointment to put our girl down. I can't imagine how hard it is to do their job. They handled her, the situation and my loss in the best way possible. They granted me an open ended amount of time with her and gave lots of options along the way to make us both as comfortable as possible. I'm extremely thankful for the staff and their kindness during a difficult time. Read Less

I only used their kennel/boarding service but they were hands down the best of all the animal services I visited. It goes way beyond simple cleanliness. Their staff was top notch. This place is staffed by professionals and vets. 5 stars. Read Less

We love VCA Lewis Animal Hospital. At one point we'd decided to go to the VCA in Columbia because it was closer to our home. We changed our minds because we loved the staff and our dog, Braveart's, doctor, Dr. Myers. They have been wonderful Read Less

I recently moved away, but will continue to patronize VCA Lewis despite the drive. All of the Doctors I have interacted with over the 8 years since I moved to the area have been top notch, Dr. Hebner (my usual doctor) takes his time, obviously adores animals, notices the smallest things (when my friend brought his cat here, Dr Hebner noted a tiny mass that the oncologist later commented would have been overlooked by most vets), takes into account owner preferences (I am one of those owners super picky about healthy food choices, only necessary vaccines, etc), is skilled with exotics (he was wonderful with my rats), and truly stays involved in the lives of the pets (my dog had to go in for multiple procedures and visits with a specialist and Dr. Hebner routinely called to follow up, check in, and answer questions). I cannot speak highly enough. The staff is also fantastic, each is a personality and some more gregarious than others, but they all show interest in the animals, know the pets and people by name (even on surprise visits), and take good care of you. They are pricey (I understand that is typical of VCA animal hospitals, plus they are in the Columbia area), but I know they are worth every penny. Read Less

While I think the staff is competent they are completely unwilling to tolerate questions or take owner finances into consideration. Front desk staff are dismissive of questions and will only ask followup questions of the vet when pressed. Interactions on the phone are curt, bordering upon rude. Nice facility, but I'd rather interact with more caring, less abrasive staff that truly listens to the customer. Read Less