Bay Country Veterinary Hospital
Crownsville, Maryland
General Info
We have been serving the community since 1974. Our facility is accredited by the American Animal Hospital Association, having met AAHA's stringent requirements and standards of excellence.
Our second location in Annapolis has the following office hours:
626K Admiral Drive
Annapolis, MD, 21401
Mon-Thurs 1-5pm
Fri 4-8pm
Sat 9am-1pm
Sun closed
Our second location in Annapolis has the following office hours:
626K Admiral Drive
Annapolis, MD, 21401
Mon-Thurs 1-5pm
Fri 4-8pm
Sat 9am-1pm
Sun closed
Reviews
Justin W.
13 Jul 2018
REPORT
We have used Bay Country, both personally and professionally, ever since we moved to the area about 8-9 years ago. In this time there has only ever been one staff-related problem. But after addressi...
We have used Bay Country, both personally and professionally, ever since we moved to the area about 8-9 years ago. In this time there has only ever been one staff-related problem. But after addressing it with the head doctor, the professionalism displayed only further reassured me of how top-notch this place is.Our pets have never been scared or unhappy coming here - the staff spoils them ridiculously! They have seen our dog and cats through many stages of life, and have helped with many ailments (having only owned rescues, there have been plenty of ailments for them to figure out and deal with!). Sadly they had to be with us just a week ago when I had to make the heartbreaking decision to put our cat Frankie down. While there was nothing easy about it, the staff at Bay Country was amazing. The straight-forward, yet outstanding bedside manner of Dr. Bauer; the compassionate, yet professional counsel from Dr. McLean; and the warm, comforting assurance of Dr. Smith who did the procedure, coupled with the vet tech, Amy, who was so helpful, understanding and comforting, and the receptionists, Victoria and Charlotte, who were such sweethearts that entire morning dealing with all my phone calls... I couldn't have asked for a better group of people to walk this hard road with.I appreciate this facility so much, and highly recommend them to everyone.
Kathy Joyce
10 Jul 2018
REPORT
They take good care of of my friend's cat.
Nicole Manning
3 Jun 2018
REPORT
Awful experience... my dog got gravely ill while boarded there. Stay away!
Lynn Cipollone
30 May 2018
REPORT
I can't say enough good things about this place. Every staff member is so friendly and helpful and you can tell they truly care about your pets. They're always excited to see my pup, and she is always...
I can't say enough good things about this place. Every staff member is so friendly and helpful and you can tell they truly care about your pets. They're always excited to see my pup, and she is always excited to be there! Even the small things like text & photo updates during a surgery stay, or following up after routine shots are so appreciated and just go to show how much they care. What peace of mind to have such trustworthy, kind doctors. Very highly recommend!
Becks ..
28 May 2018
REPORT
Having owned pets my whole life and lived in many different cities, I have been to my fair share of vets offices. This one really takes the cake. Bay Country Veterinary Hospital is one of (if not THE)...
Having owned pets my whole life and lived in many different cities, I have been to my fair share of vets offices. This one really takes the cake. Bay Country Veterinary Hospital is one of (if not THE) best vets I have ever been to. I recently had my dog's first visit to the Crownsville location, which was also her annual check up. The prices were fair, and they even printed me a price list for her vaccines PRIOR to even seeing the doctor so I would know what I was in for. The ENTIRE staff takes the time to get to know your pet and dote on them. They all made sure my dog was comfortable prior to putting hands on her, and they let her stay with me and cuddle with me throughout the appointment, as she was fairly nervous. The day after her appointment I received a phone call from the office making sure I didn't have any questions, and letting me know what a pleasure it was to meet me and my dog. I also received a card in the mail with a gift certificate and a toy for my dog within a few days. I will continue to be a loyal supporter of this office!
Melanie Gorman
24 May 2018
REPORT
Wonderful staff, made us feel welcome, safe and educated about our cat and her needs. Would definitely recommend.
Kassy Sodergreen
4 May 2018
REPORT
I have never met a kinder group of Doctors and assistants. So incredibly patient and understanding. They are clear, honest and truly love animals.
Kip
17 Apr 2018
REPORT
Bay Country has been our veterinary clinic for many years. Our children now take their pets to Bay Country. The staff is sharp, attentive, kind and they KNOW our family and our pets. We never have ...
Bay Country has been our veterinary clinic for many years. Our children now take their pets to Bay Country. The staff is sharp, attentive, kind and they KNOW our family and our pets. We never have to spend time bringing anyone 'up to speed' on what's going on with a particular pet. The doctors who have cared for our furry family are incredibly compassionate, but also firm about what we, as owners, need to do on behalf of our pets.....they gently hold our feet to the fire, as it were. Our pets are always their first priority.
We can't say enough good things about the care given to our pets and family at this practice!
Sarah McGarry
2 Feb 2018
REPORT
Friendly and knowledgeable staff, easy to get an appointment, and conservative/no-pressure approach to treatment.
dulce Wan
3 Nov 2017
REPORT
Great veterinarians. The vet techs are very good and knowledgeable. Fantastic customer service. Good for both dogs and cats. Reasonably priced.
Linda Smythe
29 Oct 2017
REPORT
These people love animals, especially those that visit their hospital. They take delight in your pets and take great care of them. Although my fur baby does not care much for the actual vet visit (esp...
These people love animals, especially those that visit their hospital. They take delight in your pets and take great care of them. Although my fur baby does not care much for the actual vet visit (especially the taking of the temperature part), he loves going and loves the technicians who care for him when I board him. He can’t wait to get in there! Dr. Bauer has been his vet since 2008.
Rosemary W.
13 Oct 2017
REPORT
I boarded my 2 Irish Setters last week. My older dog has health issues so I wanted to board him where they were fami!iar with his issues. So glad i did. I am got text pictures every other day and...
I boarded my 2 Irish Setters last week. My older dog has health issues so I wanted to board him where they were fami!iar with his issues. So glad i did. I am got text pictures every other day and updates. The dogs were well cared for and i felt comfortable while away. This is also my regular vet hospital and the staff is so caring i don't think i could ever take my dogs anywhere else.
Hoya L.
20 Aug 2017
REPORT
We've been taking our dog here since our family adopted her almost two years ago. We originally saw Dr. Bauer, but now see Dr. McLean. They've both provided excellent care to our pup and we are gratef...
We've been taking our dog here since our family adopted her almost two years ago. We originally saw Dr. Bauer, but now see Dr. McLean. They've both provided excellent care to our pup and we are grateful that this hospital is close by! I will note that we had to see a different vet for a last-minute appointment, and they weren't nearly as good with our dog as Dr. Bauer and Dr. McLean are. We actually had to cut the appointment short because our dog was so terrified and the vet/tech weren't able to calm her down. We rescheduled with Dr. McLean, who was incredibly patient and worked with our dog to calm her down (it turns out that wrapping her in a baby blanket so she can't see what's happening makes the visit much easier for our dog). Another time I had questions about our pup's medications, and Dr. Bauer gave me a detailed explanation over the phone. An added plus - they're always very flexible about rescheduling appointments. I definitely recommend this hospital for dog owners.
Tammi C.
12 Jun 2017
REPORT
I love the staff at BCVH. The vets and nurses as well as the office staff make our pets and family feel comfortable by explaining what they are doing and the purpose of all charges. Our 3 pets (2 ca...
I love the staff at BCVH. The vets and nurses as well as the office staff make our pets and family feel comfortable by explaining what they are doing and the purpose of all charges. Our 3 pets (2 cats and 1 dog) are so happy and healthy. I especially appreciate the laser therapy our 13.5 year old shiba inu has been receiving for her arthritis. She had stopped running up and down the stairs of our townhouse and now she is jumping and playing like a puppy again AS WELL AS running up and down the stairs again. They have helped our cats behavioral issues also. I cannot recommend them strongly enough.
Catherine L.
26 May 2017
REPORT
The doctors and staff of Bay Country are some of the most compassionate, friendly and intelligent that I have ever been to. I won't take my pets to anyone else and have found everyone to be amazing. ...
The doctors and staff of Bay Country are some of the most compassionate, friendly and intelligent that I have ever been to. I won't take my pets to anyone else and have found everyone to be amazing. They are willing to do ANYTHING to make my pets feel as comfortable as possible and are always willing to answer any and all questions that I have. I highly recommend Bay Country and wouldn't trust anyone else to take care of my pets.
Starfish J.
12 May 2017
REPORT
After using this vet for over a year, a disappointing emergency visit has forced me to move on to a different vet. Lack of preparation and research resulted in a traumatic visit and I feel my business...
After using this vet for over a year, a disappointing emergency visit has forced me to move on to a different vet. Lack of preparation and research resulted in a traumatic visit and I feel my business is better spent elsewhere. I do not feel as though I can trust them to perform quality vet services. Though staff is friendly, it does not make up for lack of veterinarian professionalism.
Kendrick S.
4 May 2017
REPORT
Be wary of bringing your distressed pet here. If they happen to scratch or bite a vet tech during examination, they will report your companion to animal control. While this would be an acceptable in a...
Be wary of bringing your distressed pet here. If they happen to scratch or bite a vet tech during examination, they will report your companion to animal control. While this would be an acceptable in a public setting, a reputable vet should know and understand and take the proper precautions in training their techs when handling animals in duress and plan accordingly. Unprofessional.
Kathy Broady
1 Apr 2017
REPORT
Dr. Bauer and staff are always so good with our dogs and really do care about their well being.
Ramica Branham
25 Jan 2017
REPORT
I couldn't put zero stars so I'll settle for one. We just has a baby which caused my bird to act out in a plucking temper tantrum. I called the vet and explained that he was now starting to bleed. The...
I couldn't put zero stars so I'll settle for one. We just has a baby which caused my bird to act out in a plucking temper tantrum. I called the vet and explained that he was now starting to bleed. They did a ton of tests (of which they did not explain to my husband was not included in the exam) only to tell us exactly what I told them "he's just acting out". They gave no suggestions about the bleeding (Which was my only concern) and told him to look online for suggestions for stressed birds (which is what I was doing, last resort call a vet is what it said).
What made it worse was that they called the police on my husband because he was nodding off in the waiting room.Embarrassingly enough, he had to explain in front of our ten year old son that he starts work at 4am and was extremely worn out at this 7:30 pm visit (hence the giant mug of coffee). He only came out this late so that I wouldn't have to bring a nursing baby out in the cold to a vet, and so our kids wouldn't have to worry about a bleeding bird hopping through the house. I plan on starting a pet boarding and dog walking service in the near future, this will NOT be the vet that I will partner with. It's a shame since I am looking for a good vet to help with our exotic pets.
K L.
5 Jan 2017
REPORT
Overall, I am really, really happy with this vet. I like most of the doctors (particularly Dr Dearie), but the people who really make the experience for me and my dog are the techs (at the Admiral Dri...
Overall, I am really, really happy with this vet. I like most of the doctors (particularly Dr Dearie), but the people who really make the experience for me and my dog are the techs (at the Admiral Drive location especially). Last time I was there, my dog was sick and didn't want anyone to mess with his ears. The tech was so loving and gentle with him and even sang him a song.I can always find a convenient appointment time and barely wait at all to be seen. It isn't the most glamorous location for an office, but it works for me!
Jacki Baldwin
22 Dec 2016
REPORT
I am the proud owner of 4 rescue kitties - 2 Siamese & 2 Himalayans. Over the years, I have had all these kitties in for their annual checkups, vaccinations and the occasional issue. All the vets, v...
I am the proud owner of 4 rescue kitties - 2 Siamese & 2 Himalayans. Over the years, I have had all these kitties in for their annual checkups, vaccinations and the occasional issue. All the vets, vet techs, and reception employees are top notch and share my love for animals. I always feel my critters are in the best hands with them. I recommend Bay Country to everyone I know. Thank you for always being there, and for caring for Koko, Kahlia, Kasimir & Kosmo!
Kim Talbert
4 Dec 2016
REPORT
My parents and I have been coming here for a very long time with all of our animals and the staff is just amazing!
Marilyn Friedman Hendley
1 Nov 2016
REPORT
Bay Country Veterinary Hospital is the best and most caring place around to take your loved pet. The doctors are amazing, the nurses are as well. They are all knowledgeable and thorough. They do bu...
Bay Country Veterinary Hospital is the best and most caring place around to take your loved pet. The doctors are amazing, the nurses are as well. They are all knowledgeable and thorough. They do business like the way it used to be. They care about you and your pet after you leave and will follow up with a phone call to see how everyone is doing. I have been going there for about 15 years and have had three different furry children there. They all give them the best care and treat them with love. All the doctors are great but Dr. Gene Bauer is my personal favorite! I highly recommend them!
Dias Davis
26 Oct 2016
REPORT
I take my pets to Bay Country Veterinary Hospital. Every one is always so pleasant and even Simba didn't mind his visit.
Sarah S.
13 Sep 2016
REPORT
Being military and an animal lover, I have been to many vets. Bay Country Vets are at the top of the list for professionalism, loving, compassionate, and knowledgeable vets, ease of getting appointmen...
Being military and an animal lover, I have been to many vets. Bay Country Vets are at the top of the list for professionalism, loving, compassionate, and knowledgeable vets, ease of getting appointments, and incredibly short wait times. I have never waited longer than 5-7 minutes in the lobby and maybe 5 minutes in the exam room.Every vet we have seen, Dr. Bauer, Dr. McLean, and Dr. Smith, have been excellent.Our dog Joe has congestive heart failure, hypothyroid, and growths on his liver. When Dr. McLean and I discussed options, I felt like my concerns were heard and validated and the decision about his care was a joint effort. I cannot recommend Bay Country Vets highly enough.
Andrew Clive
24 Jul 2016
REPORT
The Staff at Bay Country are amazing. They take time to thoroughly explain everything and are up front about costs. They go above and beyond to provide the best care possible, and it;s clear they want...
The Staff at Bay Country are amazing. They take time to thoroughly explain everything and are up front about costs. They go above and beyond to provide the best care possible, and it;s clear they want the best for each of their patients.
Aimee Kirchner
8 Jul 2016
REPORT
I have gone to Bay Country Veterinary Hospital since 1994. We love their kindness and compassion they show for all our pets. We just got a new puppy and took him today for his first visit and received...
I have gone to Bay Country Veterinary Hospital since 1994. We love their kindness and compassion they show for all our pets. We just got a new puppy and took him today for his first visit and received a puppy package with gifts of so many goodies that will last for years!. Thanks to Dr Gene Bauer, Nancy Barham, Lindsay Ward and staff for taking such great care of our terriers. #baycountryvet
Rosemary Stanek Warren
15 Jun 2016
REPORT
We have taken our pets there for over 30 years. The doctors and staff really love the animals they care for. We are always welcomed warmly. My dogs actually get excited when we say we are going t...
We have taken our pets there for over 30 years. The doctors and staff really love the animals they care for. We are always welcomed warmly. My dogs actually get excited when we say we are going to the vets!
Janice Tippett
10 Jun 2016
REPORT
Dr Bauer is the best vet in the area. He is caring, patient and knowledgeable. He listens to my concerns and does not over medicate. He has treated all of my dogs for the last 13 years. And when my ...
Dr Bauer is the best vet in the area. He is caring, patient and knowledgeable. He listens to my concerns and does not over medicate. He has treated all of my dogs for the last 13 years. And when my dog was violently attacked he took my calls and even showed up at the emergency vet hospital to be there for us.
BeatriceStCyr
28 Apr 2016
REPORT
The level of care at this facility is good, but I agree with the experience reported by others, in that our bills are *significantly* higher than when Dr. Hall was operating out of this location. It's...
The level of care at this facility is good, but I agree with the experience reported by others, in that our bills are *significantly* higher than when Dr. Hall was operating out of this location. It's also not unusual for us to be peppered with recommendations on miscellaneous tests. We love our pets, but don't have unlimited funds to pay for costly non-essential testing and services. We take our pets to Bay Country when necessary, but unless the high cost of their pet care comes down, we'll have little choice but to seek alternatives.
Alexander McQuoid
13 Apr 2016
REPORT
I've been taking my dogs and cats to Bay Country for as long as I can remember (at least 25 years), and its amazing to me that service and care has only gotten better over time. The care Mia (golden r...
I've been taking my dogs and cats to Bay Country for as long as I can remember (at least 25 years), and its amazing to me that service and care has only gotten better over time. The care Mia (golden retriever mix) and Beauty (american short hair) receive is exceptional. My only complaint is that Mia looks forward to boarding a little too much! I selfishly wish she missed me a little more when I am away! But I am thankful for the care Bay Country gives to my pets and to my family. Thank you!
Cheri Wilson
10 Feb 2016
REPORT
Bay Country is, in my opinion, an excellent place to take your pet. Dr. Bauer and his staff are warm and friendly, yet professional and efficient. They are able to strike that balance between providin...
Bay Country is, in my opinion, an excellent place to take your pet. Dr. Bauer and his staff are warm and friendly, yet professional and efficient. They are able to strike that balance between providing top-notch pet health care and extending a kind, understanding warmth in their practice. My Betsy was a patient there for many years, the last several of them with kidney disease. From her first visit there until her last, she was given the very best, and kindest, care by everyone and I cannot express my gratitude enough to these fine people. When Dr. Bauer helped her pass over, it was done with incredible tenderness and compassion. I will never forget the wonderful folks at Bay Country, and I will hold them in my heart, always.
Penny Jacobs
10 Feb 2016
REPORT
Our furry friends have been part of the BCVH family for about 10 years now. Our pups, big and little, have always been treated with the greatest and most skilled care imaginable. I think the entire st...
Our furry friends have been part of the BCVH family for about 10 years now. Our pups, big and little, have always been treated with the greatest and most skilled care imaginable. I think the entire staff love them as much as we do. It is comforting to have such confidence in the doctors caring for our pups, to know they always have their best interest at heart. We drive an hour to get to BCVH and we would never dream of going anywhere else!
Nancy Carney
6 Feb 2016
REPORT
These folks are wonderful--very professional, and their love for the animals is obvious in every visit. My dog Bo returns that love. All the vets and the technicians at the practice are easy and ple...
These folks are wonderful--very professional, and their love for the animals is obvious in every visit. My dog Bo returns that love. All the vets and the technicians at the practice are easy and pleasant to work with. They explain my dogs' problems clearly, and supplement their explanations with references to trustworthy online resources. They've helped me become an educated pet parent.
Lisa Mazza-Culver
6 Jan 2016
REPORT
When I moved from the Eastern Shore, I did not have a vet. My 12 year old Doberman was very sick and I was referred to Bay Country by a close friend. My first vist was with Dr. Bauer and on that fir...
When I moved from the Eastern Shore, I did not have a vet. My 12 year old Doberman was very sick and I was referred to Bay Country by a close friend. My first vist was with Dr. Bauer and on that first visit I had to put my sweet boy down. Dr. Bauer and the staff were AMAZING. I have been taking my pets to Bay Country ever since that first visit, which has been over 6 years. I highly recommend this practice if you are looking for exceptional knowledge, care and compassion for your pet ... and yourself.
Amber H
20 Dec 2015
REPORT
I initially started coming here because of the location, but stayed because of the great service provided to myself and my dog. The veterinarians, technicians, and office assistants here are very frie...
I initially started coming here because of the location, but stayed because of the great service provided to myself and my dog. The veterinarians, technicians, and office assistants here are very friendly and are thorough. Bay Country is well worth the cost, I know my dog is really taken care of here.
Handy Man
3 Aug 2015
REPORT
Some of the staff is ok, but they could be a little too sappy/fake. Then they did sneak charges on my bill that were not clearly explained or exactly truthful. For instance they showed me a $400 or ...
Some of the staff is ok, but they could be a little too sappy/fake. Then they did sneak charges on my bill that were not clearly explained or exactly truthful. For instance they showed me a $400 or so cost for shots for my dog; I explained that I did not want to pay this at the time and to only give the most important shots. Next thing I know, I am checking out and BAM they stuck me with an extra shot that I did not agree too. They also told me that charges for a poop test were included and that I only had to bring the poop, but that was a lie and I was charged.
Then as I was about to walk out of the door, they literately RUSHED one more test and the tech would not tell me the results as she ran past me and whispered something to the Vet. Now I need heart worm meds. The poor girl ringing me up was nervous and almost babbling about how expensive pets were as she hit me with the total, BAM, $500 and change. I just paid knowing I would NEVER return, especially since they had already hit me with the BIG missed appointment fee. They hit me hard on the Heart Worm meds too and I felt violated to see how inexpensive it is to just buy it on Amazon.
My wife was very upset and called them right away and canceled all future appointments.
Amber P.
8 Sep 2014
REPORT
I found this vet a few months ago. The staff is friendly and the Doctors and Techs seem to be very well educated. I really enjoy visiting here cause they are personable with my pets (family) and have ...
I found this vet a few months ago. The staff is friendly and the Doctors and Techs seem to be very well educated. I really enjoy visiting here cause they are personable with my pets (family) and have far pricing. Which is helpful to me due to having 5 pets! They have never done anything with my pets without my knowledge, and have always been up front with costs. A Huge plus is that they accept the Care Credit which is a great thing to have when you have some many fur kids.They only thing that could use is a little up dating, but they are clean and keep up the place as much as they can without getting a full remodel.
Victoria J.
26 Aug 2014
REPORT
The front staff and especially the vets here are fantastic, great with pets and knowledgeable. I have had several cats cared for here, and now a dog and senior cat. But the price has gone up and has p...
The front staff and especially the vets here are fantastic, great with pets and knowledgeable. I have had several cats cared for here, and now a dog and senior cat. But the price has gone up and has priced my family out. So sorry-Dr. Bauer and Samantha are really top notch.
Aaron H.
16 May 2014
REPORT
When our beloved 14-year-old dog passed away at a kennel while we were on vacation, Dr. Bauer consoled my wife and me and handled our end-of-life arrangements with compassion that clearly came straigh...
When our beloved 14-year-old dog passed away at a kennel while we were on vacation, Dr. Bauer consoled my wife and me and handled our end-of-life arrangements with compassion that clearly came straight from his heart. He and his staff respected and made allowances for the differences in the ways my wife and I mourn, and they were very patient with us. For that, I am very grateful. That it has taken several weeks for me to gather the strength to write this review should be interpreted as no reflection of the strength of my sincerity in writing it.It's been a very traumatic time for us. Without the generous, compassionate care of Dr. Bauer and his staff, our loss would have been even more painful. This compassion is what separates an adequate veterinary practice from an exemplary one.
Pam O'Connor
27 Mar 2014
REPORT
I started going here 2 years ago because it is close, the vet lives in the neighborhood, and several neighbors recommended them. I have been very satisfied with the care of my dog, the website and ab...
I started going here 2 years ago because it is close, the vet lives in the neighborhood, and several neighbors recommended them. I have been very satisfied with the care of my dog, the website and ability to request and receive information electronically, and by the helpfulness of the admin support. I've had only good experiences with this group. Keep up the good work.
Stephanie S.
21 Mar 2014
REPORT
I'm not sure what has happened over the past year.. this place used to be decent, a little pricey, but convenient. My last two visits have left me out over $800-- $400 and some change for my healthy d...
I'm not sure what has happened over the past year.. this place used to be decent, a little pricey, but convenient. My last two visits have left me out over $800-- $400 and some change for my healthy dog's annual checkup and vaccines (uh, yeah, no.) They even de-wormed my dog, without checking to see if he has worms (he doesn't) and charged me a pretty penny for it. When my beagle was having some stomach issues (due to stress, he doesn't handle change-- our moving apartments-- very well), we ended up paying over $400 for the lady vet to try to sell us some shitty "special diet" (science diet corn sh*t) and tell my husband that she needed to run complete bloodwork on our dog because "i would hate for it to be kidney failure"... If you want to be ripped off, bring your dog here. Never again. I'm going to drive the 45 minutes back to Washington, D.C. to our lovely former vet at Dupont Veterinary Clinic. Don't waste your money or time.
Virginia G.
16 Apr 2013
REPORT
I took my senior dog here for an emergency visit after she was very badly attacked by another dog. The whole experience was very stressful. Fortunately though the entire staff treated me and my dog wi...
I took my senior dog here for an emergency visit after she was very badly attacked by another dog. The whole experience was very stressful. Fortunately though the entire staff treated me and my dog with true compassion. It is obvious they care. They even stayed open for me on a Sunday when I discovered my dog had developed some complications. They called me after each visit to check on her progress and when I came back to the clinic, I was instantly recognized. I was also provided photos for documentation upon request. I have docked one star because apparently someone left a bit of surgical tube in my dog when it was supposed to have been removed completely. I would recommend this practice.
Andie L.
10 Jun 2012
REPORT
I've been taking my 3 dogs here for the past 6 months, and the staff and doctors have been great. I've had multiple emergencies, and they are super helpful and caring. These docs really care about the...
I've been taking my 3 dogs here for the past 6 months, and the staff and doctors have been great. I've had multiple emergencies, and they are super helpful and caring. These docs really care about their animals. If I wasnt moving id continue to take my dogs here.
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(410) 923-3040
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
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08:00AM-18:00PM
Saturday
Sat
08:00AM-16:00PM
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Bay Country Veterinary Hospital
Crownsville, Maryland
General Info
We have been serving the community since 1974. Our facility is accredited by the American Animal Hospital Association, having met AAHA's stringent requirements and standards of excellence.
Our second location in Annapolis has the following office hours:
626K Admiral Drive
Annapolis, MD, 21401
Mon-Thurs 1-5pm
Fri 4-8pm
Sat 9am-1pm
Sun closed
Our second location in Annapolis has the following office hours:
626K Admiral Drive
Annapolis, MD, 21401
Mon-Thurs 1-5pm
Fri 4-8pm
Sat 9am-1pm
Sun closed
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-16:00PM
Sunday
09:00AM-12:00PM
Popular Hours
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Closed on {{popularHourDay.text}}
Reviews
Justin W.
13 Jul 2018
We have used Bay Country, both personally and professionally, ever since we moved to the area about 8-9 years ago. In this time there has only ever been one staff-related problem. But after addressi...
We have used Bay Country, both personally and professionally, ever since we moved to the area about 8-9 years ago. In this time there has only ever been one staff-related problem. But after addressing it with the head doctor, the professionalism displayed only further reassured me of how top-notch this place is.Our pets have never been scared or unhappy coming here - the staff spoils them ridiculously! They have seen our dog and cats through many stages of life, and have helped with many ailments (having only owned rescues, there have been plenty of ailments for them to figure out and deal with!). Sadly they had to be with us just a week ago when I had to make the heartbreaking decision to put our cat Frankie down. While there was nothing easy about it, the staff at Bay Country was amazing. The straight-forward, yet outstanding bedside manner of Dr. Bauer; the compassionate, yet professional counsel from Dr. McLean; and the warm, comforting assurance of Dr. Smith who did the procedure, coupled with the vet tech, Amy, who was so helpful, understanding and comforting, and the receptionists, Victoria and Charlotte, who were such sweethearts that entire morning dealing with all my phone calls... I couldn't have asked for a better group of people to walk this hard road with.I appreciate this facility so much, and highly recommend them to everyone.
Kathy Joyce
10 Jul 2018
They take good care of of my friend's cat.
Nicole Manning
3 Jun 2018
Awful experience... my dog got gravely ill while boarded there. Stay away!
Lynn Cipollone
30 May 2018
I can't say enough good things about this place. Every staff member is so friendly and helpful and you can tell they truly care about your pets. They're always excited to see my pup, and she is always...
I can't say enough good things about this place. Every staff member is so friendly and helpful and you can tell they truly care about your pets. They're always excited to see my pup, and she is always excited to be there! Even the small things like text & photo updates during a surgery stay, or following up after routine shots are so appreciated and just go to show how much they care. What peace of mind to have such trustworthy, kind doctors. Very highly recommend!
Becks ..
28 May 2018
Having owned pets my whole life and lived in many different cities, I have been to my fair share of vets offices. This one really takes the cake. Bay Country Veterinary Hospital is one of (if not THE)...
Having owned pets my whole life and lived in many different cities, I have been to my fair share of vets offices. This one really takes the cake. Bay Country Veterinary Hospital is one of (if not THE) best vets I have ever been to. I recently had my dog's first visit to the Crownsville location, which was also her annual check up. The prices were fair, and they even printed me a price list for her vaccines PRIOR to even seeing the doctor so I would know what I was in for. The ENTIRE staff takes the time to get to know your pet and dote on them. They all made sure my dog was comfortable prior to putting hands on her, and they let her stay with me and cuddle with me throughout the appointment, as she was fairly nervous. The day after her appointment I received a phone call from the office making sure I didn't have any questions, and letting me know what a pleasure it was to meet me and my dog. I also received a card in the mail with a gift certificate and a toy for my dog within a few days. I will continue to be a loyal supporter of this office!
Melanie Gorman
24 May 2018
Wonderful staff, made us feel welcome, safe and educated about our cat and her needs. Would definitely recommend.
Kassy Sodergreen
4 May 2018
I have never met a kinder group of Doctors and assistants. So incredibly patient and understanding. They are clear, honest and truly love animals.
Kip
17 Apr 2018
Bay Country has been our veterinary clinic for many years. Our children now take their pets to Bay Country. The staff is sharp, attentive, kind and they KNOW our family and our pets. We never have ...
Bay Country has been our veterinary clinic for many years. Our children now take their pets to Bay Country. The staff is sharp, attentive, kind and they KNOW our family and our pets. We never have to spend time bringing anyone 'up to speed' on what's going on with a particular pet. The doctors who have cared for our furry family are incredibly compassionate, but also firm about what we, as owners, need to do on behalf of our pets.....they gently hold our feet to the fire, as it were. Our pets are always their first priority.
We can't say enough good things about the care given to our pets and family at this practice!
Sarah McGarry
2 Feb 2018
Friendly and knowledgeable staff, easy to get an appointment, and conservative/no-pressure approach to treatment.
dulce Wan
3 Nov 2017
Great veterinarians. The vet techs are very good and knowledgeable. Fantastic customer service. Good for both dogs and cats. Reasonably priced.
Linda Smythe
29 Oct 2017
These people love animals, especially those that visit their hospital. They take delight in your pets and take great care of them. Although my fur baby does not care much for the actual vet visit (esp...
These people love animals, especially those that visit their hospital. They take delight in your pets and take great care of them. Although my fur baby does not care much for the actual vet visit (especially the taking of the temperature part), he loves going and loves the technicians who care for him when I board him. He can’t wait to get in there! Dr. Bauer has been his vet since 2008.
Rosemary W.
13 Oct 2017
I boarded my 2 Irish Setters last week. My older dog has health issues so I wanted to board him where they were fami!iar with his issues. So glad i did. I am got text pictures every other day and...
I boarded my 2 Irish Setters last week. My older dog has health issues so I wanted to board him where they were fami!iar with his issues. So glad i did. I am got text pictures every other day and updates. The dogs were well cared for and i felt comfortable while away. This is also my regular vet hospital and the staff is so caring i don't think i could ever take my dogs anywhere else.
Hoya L.
20 Aug 2017
We've been taking our dog here since our family adopted her almost two years ago. We originally saw Dr. Bauer, but now see Dr. McLean. They've both provided excellent care to our pup and we are gratef...
We've been taking our dog here since our family adopted her almost two years ago. We originally saw Dr. Bauer, but now see Dr. McLean. They've both provided excellent care to our pup and we are grateful that this hospital is close by! I will note that we had to see a different vet for a last-minute appointment, and they weren't nearly as good with our dog as Dr. Bauer and Dr. McLean are. We actually had to cut the appointment short because our dog was so terrified and the vet/tech weren't able to calm her down. We rescheduled with Dr. McLean, who was incredibly patient and worked with our dog to calm her down (it turns out that wrapping her in a baby blanket so she can't see what's happening makes the visit much easier for our dog). Another time I had questions about our pup's medications, and Dr. Bauer gave me a detailed explanation over the phone. An added plus - they're always very flexible about rescheduling appointments. I definitely recommend this hospital for dog owners.
Tammi C.
12 Jun 2017
I love the staff at BCVH. The vets and nurses as well as the office staff make our pets and family feel comfortable by explaining what they are doing and the purpose of all charges. Our 3 pets (2 ca...
I love the staff at BCVH. The vets and nurses as well as the office staff make our pets and family feel comfortable by explaining what they are doing and the purpose of all charges. Our 3 pets (2 cats and 1 dog) are so happy and healthy. I especially appreciate the laser therapy our 13.5 year old shiba inu has been receiving for her arthritis. She had stopped running up and down the stairs of our townhouse and now she is jumping and playing like a puppy again AS WELL AS running up and down the stairs again. They have helped our cats behavioral issues also. I cannot recommend them strongly enough.
Catherine L.
26 May 2017
The doctors and staff of Bay Country are some of the most compassionate, friendly and intelligent that I have ever been to. I won't take my pets to anyone else and have found everyone to be amazing. ...
The doctors and staff of Bay Country are some of the most compassionate, friendly and intelligent that I have ever been to. I won't take my pets to anyone else and have found everyone to be amazing. They are willing to do ANYTHING to make my pets feel as comfortable as possible and are always willing to answer any and all questions that I have. I highly recommend Bay Country and wouldn't trust anyone else to take care of my pets.
Starfish J.
12 May 2017
After using this vet for over a year, a disappointing emergency visit has forced me to move on to a different vet. Lack of preparation and research resulted in a traumatic visit and I feel my business...
After using this vet for over a year, a disappointing emergency visit has forced me to move on to a different vet. Lack of preparation and research resulted in a traumatic visit and I feel my business is better spent elsewhere. I do not feel as though I can trust them to perform quality vet services. Though staff is friendly, it does not make up for lack of veterinarian professionalism.
Kendrick S.
4 May 2017
Be wary of bringing your distressed pet here. If they happen to scratch or bite a vet tech during examination, they will report your companion to animal control. While this would be an acceptable in a...
Be wary of bringing your distressed pet here. If they happen to scratch or bite a vet tech during examination, they will report your companion to animal control. While this would be an acceptable in a public setting, a reputable vet should know and understand and take the proper precautions in training their techs when handling animals in duress and plan accordingly. Unprofessional.
Kathy Broady
1 Apr 2017
Dr. Bauer and staff are always so good with our dogs and really do care about their well being.
Ramica Branham
25 Jan 2017
I couldn't put zero stars so I'll settle for one. We just has a baby which caused my bird to act out in a plucking temper tantrum. I called the vet and explained that he was now starting to bleed. The...
I couldn't put zero stars so I'll settle for one. We just has a baby which caused my bird to act out in a plucking temper tantrum. I called the vet and explained that he was now starting to bleed. They did a ton of tests (of which they did not explain to my husband was not included in the exam) only to tell us exactly what I told them "he's just acting out". They gave no suggestions about the bleeding (Which was my only concern) and told him to look online for suggestions for stressed birds (which is what I was doing, last resort call a vet is what it said).
What made it worse was that they called the police on my husband because he was nodding off in the waiting room.Embarrassingly enough, he had to explain in front of our ten year old son that he starts work at 4am and was extremely worn out at this 7:30 pm visit (hence the giant mug of coffee). He only came out this late so that I wouldn't have to bring a nursing baby out in the cold to a vet, and so our kids wouldn't have to worry about a bleeding bird hopping through the house. I plan on starting a pet boarding and dog walking service in the near future, this will NOT be the vet that I will partner with. It's a shame since I am looking for a good vet to help with our exotic pets.
K L.
5 Jan 2017
Overall, I am really, really happy with this vet. I like most of the doctors (particularly Dr Dearie), but the people who really make the experience for me and my dog are the techs (at the Admiral Dri...
Overall, I am really, really happy with this vet. I like most of the doctors (particularly Dr Dearie), but the people who really make the experience for me and my dog are the techs (at the Admiral Drive location especially). Last time I was there, my dog was sick and didn't want anyone to mess with his ears. The tech was so loving and gentle with him and even sang him a song.I can always find a convenient appointment time and barely wait at all to be seen. It isn't the most glamorous location for an office, but it works for me!
Jacki Baldwin
22 Dec 2016
I am the proud owner of 4 rescue kitties - 2 Siamese & 2 Himalayans. Over the years, I have had all these kitties in for their annual checkups, vaccinations and the occasional issue. All the vets, v...
I am the proud owner of 4 rescue kitties - 2 Siamese & 2 Himalayans. Over the years, I have had all these kitties in for their annual checkups, vaccinations and the occasional issue. All the vets, vet techs, and reception employees are top notch and share my love for animals. I always feel my critters are in the best hands with them. I recommend Bay Country to everyone I know. Thank you for always being there, and for caring for Koko, Kahlia, Kasimir & Kosmo!
Kim Talbert
4 Dec 2016
My parents and I have been coming here for a very long time with all of our animals and the staff is just amazing!
Marilyn Friedman Hendley
1 Nov 2016
Bay Country Veterinary Hospital is the best and most caring place around to take your loved pet. The doctors are amazing, the nurses are as well. They are all knowledgeable and thorough. They do bu...
Bay Country Veterinary Hospital is the best and most caring place around to take your loved pet. The doctors are amazing, the nurses are as well. They are all knowledgeable and thorough. They do business like the way it used to be. They care about you and your pet after you leave and will follow up with a phone call to see how everyone is doing. I have been going there for about 15 years and have had three different furry children there. They all give them the best care and treat them with love. All the doctors are great but Dr. Gene Bauer is my personal favorite! I highly recommend them!
Dias Davis
26 Oct 2016
I take my pets to Bay Country Veterinary Hospital. Every one is always so pleasant and even Simba didn't mind his visit.
Sarah S.
13 Sep 2016
Being military and an animal lover, I have been to many vets. Bay Country Vets are at the top of the list for professionalism, loving, compassionate, and knowledgeable vets, ease of getting appointmen...
Being military and an animal lover, I have been to many vets. Bay Country Vets are at the top of the list for professionalism, loving, compassionate, and knowledgeable vets, ease of getting appointments, and incredibly short wait times. I have never waited longer than 5-7 minutes in the lobby and maybe 5 minutes in the exam room.Every vet we have seen, Dr. Bauer, Dr. McLean, and Dr. Smith, have been excellent.Our dog Joe has congestive heart failure, hypothyroid, and growths on his liver. When Dr. McLean and I discussed options, I felt like my concerns were heard and validated and the decision about his care was a joint effort. I cannot recommend Bay Country Vets highly enough.
Andrew Clive
24 Jul 2016
The Staff at Bay Country are amazing. They take time to thoroughly explain everything and are up front about costs. They go above and beyond to provide the best care possible, and it;s clear they want...
The Staff at Bay Country are amazing. They take time to thoroughly explain everything and are up front about costs. They go above and beyond to provide the best care possible, and it;s clear they want the best for each of their patients.
Aimee Kirchner
8 Jul 2016
I have gone to Bay Country Veterinary Hospital since 1994. We love their kindness and compassion they show for all our pets. We just got a new puppy and took him today for his first visit and received...
I have gone to Bay Country Veterinary Hospital since 1994. We love their kindness and compassion they show for all our pets. We just got a new puppy and took him today for his first visit and received a puppy package with gifts of so many goodies that will last for years!. Thanks to Dr Gene Bauer, Nancy Barham, Lindsay Ward and staff for taking such great care of our terriers. #baycountryvet
Rosemary Stanek Warren
15 Jun 2016
We have taken our pets there for over 30 years. The doctors and staff really love the animals they care for. We are always welcomed warmly. My dogs actually get excited when we say we are going t...
We have taken our pets there for over 30 years. The doctors and staff really love the animals they care for. We are always welcomed warmly. My dogs actually get excited when we say we are going to the vets!
Janice Tippett
10 Jun 2016
Dr Bauer is the best vet in the area. He is caring, patient and knowledgeable. He listens to my concerns and does not over medicate. He has treated all of my dogs for the last 13 years. And when my ...
Dr Bauer is the best vet in the area. He is caring, patient and knowledgeable. He listens to my concerns and does not over medicate. He has treated all of my dogs for the last 13 years. And when my dog was violently attacked he took my calls and even showed up at the emergency vet hospital to be there for us.
BeatriceStCyr
28 Apr 2016
The level of care at this facility is good, but I agree with the experience reported by others, in that our bills are *significantly* higher than when Dr. Hall was operating out of this location. It's...
The level of care at this facility is good, but I agree with the experience reported by others, in that our bills are *significantly* higher than when Dr. Hall was operating out of this location. It's also not unusual for us to be peppered with recommendations on miscellaneous tests. We love our pets, but don't have unlimited funds to pay for costly non-essential testing and services. We take our pets to Bay Country when necessary, but unless the high cost of their pet care comes down, we'll have little choice but to seek alternatives.
Alexander McQuoid
13 Apr 2016
I've been taking my dogs and cats to Bay Country for as long as I can remember (at least 25 years), and its amazing to me that service and care has only gotten better over time. The care Mia (golden r...
I've been taking my dogs and cats to Bay Country for as long as I can remember (at least 25 years), and its amazing to me that service and care has only gotten better over time. The care Mia (golden retriever mix) and Beauty (american short hair) receive is exceptional. My only complaint is that Mia looks forward to boarding a little too much! I selfishly wish she missed me a little more when I am away! But I am thankful for the care Bay Country gives to my pets and to my family. Thank you!
Cheri Wilson
10 Feb 2016
Bay Country is, in my opinion, an excellent place to take your pet. Dr. Bauer and his staff are warm and friendly, yet professional and efficient. They are able to strike that balance between providin...
Bay Country is, in my opinion, an excellent place to take your pet. Dr. Bauer and his staff are warm and friendly, yet professional and efficient. They are able to strike that balance between providing top-notch pet health care and extending a kind, understanding warmth in their practice. My Betsy was a patient there for many years, the last several of them with kidney disease. From her first visit there until her last, she was given the very best, and kindest, care by everyone and I cannot express my gratitude enough to these fine people. When Dr. Bauer helped her pass over, it was done with incredible tenderness and compassion. I will never forget the wonderful folks at Bay Country, and I will hold them in my heart, always.
Penny Jacobs
10 Feb 2016
Our furry friends have been part of the BCVH family for about 10 years now. Our pups, big and little, have always been treated with the greatest and most skilled care imaginable. I think the entire st...
Our furry friends have been part of the BCVH family for about 10 years now. Our pups, big and little, have always been treated with the greatest and most skilled care imaginable. I think the entire staff love them as much as we do. It is comforting to have such confidence in the doctors caring for our pups, to know they always have their best interest at heart. We drive an hour to get to BCVH and we would never dream of going anywhere else!
Nancy Carney
6 Feb 2016
These folks are wonderful--very professional, and their love for the animals is obvious in every visit. My dog Bo returns that love. All the vets and the technicians at the practice are easy and ple...
These folks are wonderful--very professional, and their love for the animals is obvious in every visit. My dog Bo returns that love. All the vets and the technicians at the practice are easy and pleasant to work with. They explain my dogs' problems clearly, and supplement their explanations with references to trustworthy online resources. They've helped me become an educated pet parent.
Lisa Mazza-Culver
6 Jan 2016
When I moved from the Eastern Shore, I did not have a vet. My 12 year old Doberman was very sick and I was referred to Bay Country by a close friend. My first vist was with Dr. Bauer and on that fir...
When I moved from the Eastern Shore, I did not have a vet. My 12 year old Doberman was very sick and I was referred to Bay Country by a close friend. My first vist was with Dr. Bauer and on that first visit I had to put my sweet boy down. Dr. Bauer and the staff were AMAZING. I have been taking my pets to Bay Country ever since that first visit, which has been over 6 years. I highly recommend this practice if you are looking for exceptional knowledge, care and compassion for your pet ... and yourself.
Amber H
20 Dec 2015
I initially started coming here because of the location, but stayed because of the great service provided to myself and my dog. The veterinarians, technicians, and office assistants here are very frie...
I initially started coming here because of the location, but stayed because of the great service provided to myself and my dog. The veterinarians, technicians, and office assistants here are very friendly and are thorough. Bay Country is well worth the cost, I know my dog is really taken care of here.
Handy Man
3 Aug 2015
Some of the staff is ok, but they could be a little too sappy/fake. Then they did sneak charges on my bill that were not clearly explained or exactly truthful. For instance they showed me a $400 or ...
Some of the staff is ok, but they could be a little too sappy/fake. Then they did sneak charges on my bill that were not clearly explained or exactly truthful. For instance they showed me a $400 or so cost for shots for my dog; I explained that I did not want to pay this at the time and to only give the most important shots. Next thing I know, I am checking out and BAM they stuck me with an extra shot that I did not agree too. They also told me that charges for a poop test were included and that I only had to bring the poop, but that was a lie and I was charged.
Then as I was about to walk out of the door, they literately RUSHED one more test and the tech would not tell me the results as she ran past me and whispered something to the Vet. Now I need heart worm meds. The poor girl ringing me up was nervous and almost babbling about how expensive pets were as she hit me with the total, BAM, $500 and change. I just paid knowing I would NEVER return, especially since they had already hit me with the BIG missed appointment fee. They hit me hard on the Heart Worm meds too and I felt violated to see how inexpensive it is to just buy it on Amazon.
My wife was very upset and called them right away and canceled all future appointments.
Amber P.
8 Sep 2014
I found this vet a few months ago. The staff is friendly and the Doctors and Techs seem to be very well educated. I really enjoy visiting here cause they are personable with my pets (family) and have ...
I found this vet a few months ago. The staff is friendly and the Doctors and Techs seem to be very well educated. I really enjoy visiting here cause they are personable with my pets (family) and have far pricing. Which is helpful to me due to having 5 pets! They have never done anything with my pets without my knowledge, and have always been up front with costs. A Huge plus is that they accept the Care Credit which is a great thing to have when you have some many fur kids.They only thing that could use is a little up dating, but they are clean and keep up the place as much as they can without getting a full remodel.
Victoria J.
26 Aug 2014
The front staff and especially the vets here are fantastic, great with pets and knowledgeable. I have had several cats cared for here, and now a dog and senior cat. But the price has gone up and has p...
The front staff and especially the vets here are fantastic, great with pets and knowledgeable. I have had several cats cared for here, and now a dog and senior cat. But the price has gone up and has priced my family out. So sorry-Dr. Bauer and Samantha are really top notch.
Aaron H.
16 May 2014
When our beloved 14-year-old dog passed away at a kennel while we were on vacation, Dr. Bauer consoled my wife and me and handled our end-of-life arrangements with compassion that clearly came straigh...
When our beloved 14-year-old dog passed away at a kennel while we were on vacation, Dr. Bauer consoled my wife and me and handled our end-of-life arrangements with compassion that clearly came straight from his heart. He and his staff respected and made allowances for the differences in the ways my wife and I mourn, and they were very patient with us. For that, I am very grateful. That it has taken several weeks for me to gather the strength to write this review should be interpreted as no reflection of the strength of my sincerity in writing it.It's been a very traumatic time for us. Without the generous, compassionate care of Dr. Bauer and his staff, our loss would have been even more painful. This compassion is what separates an adequate veterinary practice from an exemplary one.
Pam O'Connor
27 Mar 2014
I started going here 2 years ago because it is close, the vet lives in the neighborhood, and several neighbors recommended them. I have been very satisfied with the care of my dog, the website and ab...
I started going here 2 years ago because it is close, the vet lives in the neighborhood, and several neighbors recommended them. I have been very satisfied with the care of my dog, the website and ability to request and receive information electronically, and by the helpfulness of the admin support. I've had only good experiences with this group. Keep up the good work.
Stephanie S.
21 Mar 2014
I'm not sure what has happened over the past year.. this place used to be decent, a little pricey, but convenient. My last two visits have left me out over $800-- $400 and some change for my healthy d...
I'm not sure what has happened over the past year.. this place used to be decent, a little pricey, but convenient. My last two visits have left me out over $800-- $400 and some change for my healthy dog's annual checkup and vaccines (uh, yeah, no.) They even de-wormed my dog, without checking to see if he has worms (he doesn't) and charged me a pretty penny for it. When my beagle was having some stomach issues (due to stress, he doesn't handle change-- our moving apartments-- very well), we ended up paying over $400 for the lady vet to try to sell us some shitty "special diet" (science diet corn sh*t) and tell my husband that she needed to run complete bloodwork on our dog because "i would hate for it to be kidney failure"... If you want to be ripped off, bring your dog here. Never again. I'm going to drive the 45 minutes back to Washington, D.C. to our lovely former vet at Dupont Veterinary Clinic. Don't waste your money or time.
Virginia G.
16 Apr 2013
I took my senior dog here for an emergency visit after she was very badly attacked by another dog. The whole experience was very stressful. Fortunately though the entire staff treated me and my dog wi...
I took my senior dog here for an emergency visit after she was very badly attacked by another dog. The whole experience was very stressful. Fortunately though the entire staff treated me and my dog with true compassion. It is obvious they care. They even stayed open for me on a Sunday when I discovered my dog had developed some complications. They called me after each visit to check on her progress and when I came back to the clinic, I was instantly recognized. I was also provided photos for documentation upon request. I have docked one star because apparently someone left a bit of surgical tube in my dog when it was supposed to have been removed completely. I would recommend this practice.
Andie L.
10 Jun 2012
I've been taking my 3 dogs here for the past 6 months, and the staff and doctors have been great. I've had multiple emergencies, and they are super helpful and caring. These docs really care about the...
I've been taking my 3 dogs here for the past 6 months, and the staff and doctors have been great. I've had multiple emergencies, and they are super helpful and caring. These docs really care about their animals. If I wasnt moving id continue to take my dogs here.
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