If you are looking for a vet, I truly advise you to AVOID this one! This is a brief review but I also have a review on google that has a link with an extended review, I HIGHLY recommend you do for th... Read More
If you are looking for a vet, I truly advise you to AVOID this one! This is a brief review but I also have a review on google that has a link with an extended review, I HIGHLY recommend you do for the SAKE of your pet. After posting a flyer there for homes for kittens; a vet, Dr. Sinclair, from this establishment, contacted us saying she could help and done rescue work herself since they were feral. I told her that we wanted to get the young mother spayed and explained that once caught, I would need to bring her there immediately as I had no place to keep her in the interim. She then said I could bring her in any weekday, but not a Saturday. Well we brought her and one of her kittens (daughter decided to keep one) on a Tuesday, only to find the clinic had no knowledge of what was going on. We had nothing but trouble from that point on with this vet! We had to board the cats for 3 days in cages they weren't use to, power went out so no copies or receipt given but sent in receipt in email with no copies of any other paperwork signed, they signed up the kitten for the "shots for life program" only to be told at the recheck exam 3 weeks later that they decided to reject it, they wouldn't let us visit the cats at all during the interim before their surgery on Friday, request multiple times the Dr. call us and never did, day of surgery we called concerned to see how the cats were doing only to be told our phone calls were "disturbing" them, and got a letter from the office manager Heather stating we weren't a "good fit" for their clinic and after the recheck to never return. OH AND IT GETS BETTER! During recheck exam, Dr. comes in the room for less then 7 mins for each cat, refuses to check kittens spot on head since it is a recheck exam and says to schedule a different exam, technician gives the remaining shots only to have the Dr. come back in because the kitten needed the rabies shot. The bill stated a recheck exam AND a brief exam for kitten even though the Dr. refused to check the spot on head, the kittens shots, a technician fee to give the shots, and a lady behind the desk saying thank you and don't come back. Another pet owner in the waiting room asked what was going on when we were upset about the bill before we can explain everything, Heather, comes out and yells at us to LEAVE NOW! . These people are thieves, con-artists offering help to lure you in, and extremely nasty to people who dare question their ridiculous fees and charges and fake programs or show concern for their pets. I have been at my own vet for over thirty years with 10 different cats and my daughter at hers for three years with her 2 cats. I would highly recommend either of these vets. (posting for mom but agree with every word!)Read Less