I would like to personally thank the staff, especially the concern by constant contact from Rebecca A. Arthur,DVM with me on my pet's condition. The perfect medication was prescribed and she cured him. Thanks to all.👍🤗 Read Less

I used their extension clinic in Thurmont for my cats annual exams/shots last year and was very pleased with Dr. Stasty, but they can't keep animals overnight there, so when I recently had to board 2 cats with 'special circumstances', and this place was recommended to me, it seemed like the best option (I used to have a great pet sitter but this place prohibits their employees from that, or even recommending anyone, because they admitted it would cut down on their profits!), but it was a very unpleasant experience. I have a medical background myself (retired cardiac/critical care nurse) and left very explicit instructions, most of which were ignored, including which vet I wanted to examine them (same as last year) and what procedures I wanted done (which had been done last year w/o any issues.) I also told them I wouldn't be reachable if they had any questions (was in the hospital), and gave my cat rescue (knowledgeable) friend's contact information (who was with me and witnessed this whole process), but of course they never did. FYI, BTW, they feed all their borders a canned kidney diet, which is low protein and not always palatable or even suitable for diabetic cats (who need portion-controlled low-carb food); you can bring your own, but if they run out they don't go to the store to get more, which I was told they would (and would've been happy to reimburse them for.) Both cats have digestive issues and have gotten sick before from having their diet changed while boarding, but fortunately no problems when I got them home this time. I also don't care much for their location at the intersection of 2 very busy roads (and I saw them let one cat leave w/o a collar, leash, or carrier so if they had squirmed out of their Mom's arms, it would have been curtains- most places will lend you something you can return later), and getting in and out through the neighboring busy (new FMH cancer /office building) parking lot is like a maze and an accident waiting to happen, go VERY slow.Suffice it to say, I was so upset when I went to pick them up 3 days and $750 later (which wouldn't have been out of the question if they had received the proper care) I burst into tears in the waiting room. The vet who examined them, who I really disliked, had the nerve to say to me she didn't do 1 test I requested because she wasn't familiar with it and after looking it up didn't understand why I wanted it done (it is used to monitor heart failure), and didn't do another (for diabetes control) I requested because the receptionist had told her the wrong test. This was all almost a month ago and I am still beyond pissed off at the terrible service (I had to wait to leave this review until I calmed down), although I will probably continue to use the Thurmont office as long as Dr. Stasty is there (they rotate shifts), as the choices in this area are very limited and I also had a bad experience at another local vet, but I won't put them through a similar experience at this location again. One of my sweet boys was so happy to see me when I put him in the car that he danced around in circles in his carrier like a puppy! Read Less

This vet clinic has been great and we have been going here since 2015. We have had three dogs that have been treated here for yearly checkups, shots and other issues. The Drs and staff have been very friendly and accommodating for every situation that has come up. I even saw the staff care for a squirrel that a customer brought in that was injured in his yard. They are very caring and love all the animals. It is so refreshing to know that they want your loved ones to be healthily  and safe as much as you do. Read Less