Goshen Animal Clinic
Gaithersburg, Maryland
General Info
Best Friends' Veterinary Hospital, Gaithersburg, MD was started in memory of the best friend Dr. Hollifield ever had. She believes that regardless of species, there is a connection we all have with some animals that makes them part of our chosen family. They give us never ending love and we want to do the best we can for them in return. That belief is how she runs her hospital. She treats your pet like her very own. Every procedure, preventive, or service needed is available for every species. No unnecessary procedures or medications will be prescribed, only just what will directly benefit their health so they can live a long full life with you. There is a long list of credentials and services for you to read, but Dr. Hollifield would like to meet you in person, so call and stop by sometime. Your direct impression is the best way to decide if we are worthy of your trust to take care of your Best Friend's health and well being.
Reviews
Carlos
6 Sep 2023
REPORT
I recently had an extremely disappointing experience with Goshen Animal Clinic. As a pet owner, it is crucial to find a veterinarian who genuinely cares about the well-being of our furry friends. Unfo...
I recently had an extremely disappointing experience with Goshen Animal Clinic. As a pet owner, it is crucial to find a veterinarian who genuinely cares about the well-being of our furry friends. Unfortunately, this clinic fell far short of my expectations.
Firstly, my dog was misdiagnosed by the vet, which led to unnecessary pressure for an exploratory surgery. Despite expressing my concerns, I felt coerced into agreeing to the procedure. To make matters worse, there was minimal follow-up after the surgery. I had to remind them about removing the staples even though they had scheduled an appointment for it.
Shockingly, when I noticed that a staple was left behind and causing irritation after a week of removal, I called them immediately. Instead of acknowledging their mistake and rectifying it promptly, they wanted to charge me $160 for an emergency visit! It was infuriating that they were unwilling to take responsibility for their error.
After refusing to pay and engaging in a heated argument with them, they finally decided to waive the fee. However, just one week later, my dog's condition worsened as he developed an infection in the area where they had forgotten to remove the staple. When I called again seeking assistance and treatment options for his infection, they wanted me to pay for antibiotics!
The lack of communication within this clinic is astounding; each time I visited or called regarding these issues seemed like starting from scratch as if no records existed at all. It became apparent that their primary concern lies in making money rather than providing quality care.
If you truly love your pets and want what's best for them – even if you only care just a little – please avoid taking them here. Their focus on profit over compassion is evident in their actions. I implore you to seek out a veterinary clinic that prioritizes the well-being of your beloved pets and values open communication with their clients.
Remember, our furry companions deserve the best care possible, and unfortunately, they fall short of meeting those standards.
Dee L.
1 Apr 2019
REPORT
They are def a rip-off. I am NEVER EVER going back there again! What a waste of time and money. They had to do 2 physical check up n also charged me for both. They provided antibiotics without sending...
They are def a rip-off. I am NEVER EVER going back there again! What a waste of time and money. They had to do 2 physical check up n also charged me for both. They provided antibiotics without sending the specimen to the lab first. My dog had a reaction to it. I wish they do the exam or the lab work first then provide with antibiotics later on.. smh
Austin N.
13 Aug 2018
REPORT
Would not write a prescription for heart-worm medicine (Heartguard+), citing "you may get fake medicine if you don't buy it from us" and "The mfg. doesn't sell to non-vets. Even Costco/Sams."To make i...
Would not write a prescription for heart-worm medicine (Heartguard+), citing "you may get fake medicine if you don't buy it from us" and "The mfg. doesn't sell to non-vets. Even Costco/Sams."To make it better, they graciously offered to let us buy the heart-worm medicine from them, at a cost of $350 dollars. After a rebate. This same medicine is less than $100 at Costco. For anyone keeping track, that's a vet that I just paid more than $400 to trying to fleece me for another $250. I'm sorry to say that I likely won't be taking my two dogs, or my cat, back any further. For a person to outright lie to my face and effectively prevent me from getting needed medicine for my animals is ludicrous.
Kia Fennell
13 Jul 2018
REPORT
Dr. Carrier is a star. We have been going there for years and will continue. The staff are wonderful and make you feel like your pet is one of their family. No high pressure sales for products like mo...
Dr. Carrier is a star. We have been going there for years and will continue. The staff are wonderful and make you feel like your pet is one of their family. No high pressure sales for products like most of the animal clinics here in Montgomery County. This is definitely an animal clinic there for the care of animals.
Cathy Coughlan Jubert
7 Jul 2018
REPORT
Great place! Friendly staff, spoiled my Ginger, very enthusiastic😁 Reasonable rates, too.
Arya Shoushtari
19 Jun 2018
REPORT
I wonder if that vet tech is still there she was very knowledgeable
Jimmy Rodriguez
16 Jun 2018
REPORT
Great staff, they really love animals and offer great plans
Rusty Patch
8 May 2018
REPORT
Love this place. Been going here from Baltimore for over 20 years.
Ron McDermott
18 Feb 2018
REPORT
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, t...
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, they take time to discuss what is going on and provide no frills options to get your animal healthy quickly and safely. We had a pretty challenging year with Guinness in 2017 where he was diagnosed with Cushing 's disease and continued struggling with chronic bladder stones. Dr. Chand was able to assure us that they would get Guinness on a path to being happy and healthy. He was able to get Guinness's Cushing's disease under control with medication in only a few months and recommended an Urethrostomy surgery to provide a permanent solution to Guinness's bladder stone condition. Dr. Chand took the time to explain the complex (at least to me it was) surgery and we decided to go ahead with the surgery. I have to say, it has transformed Guinness's life, and he is back to his good old self and even looks younger, Thanks Dr. Chand! I highly recommend Goshen Animal Clinic for all of your animal needs and cares.
Ron M.
14 Feb 2018
REPORT
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, t...
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, they take time to discuss what is going on and provide no frills options to get your animal healthy quickly and safely. We had a pretty challenging year with Guinness in 2017 where he was diagnosed with Cushing 's disease and continued struggling with chronic bladder stones. Dr. Chand was able to assure us that they would get Guinness on a path to being happy and healthy. He was able to get Guinness's Cushing's disease under control with medication in only a few months and recommended an Urethrostomy surgery to provide a permanent solution to Guinness's bladder stone condition. Dr. Chand took the time to explain the complex (at least to me it was) surgery and we decided to go ahead with the surgery. I have to say, it has transformed Guinness's life, and he is back to his good old self and even looks younger, Thanks Dr. Chand! I highly recommend Goshen Animal Clinic for all of your animal needs and cares.
Barbara Shook
10 Feb 2018
REPORT
I have been going to Goshen Animal Clinic for many years and have always been happy with the care my animals have received.
Ann M.
8 Dec 2017
REPORT
I have gone to Goshen Animal Clinic for over 30 years through Dr. Bergman and Dr. Ostroff. They've cared for 6 cats and 3 dogs for me and I couldn't have been happier.However, I have taken my last do...
I have gone to Goshen Animal Clinic for over 30 years through Dr. Bergman and Dr. Ostroff. They've cared for 6 cats and 3 dogs for me and I couldn't have been happier.However, I have taken my last dog, a 14 year old toy poodle, in 3 times since the practice changed hands again. I am sorry to say that he did not receive the care and correct diagnosis l had come to expect.I will truly miss Dr. Ostroff.
Denise Murtha
19 Sep 2017
REPORT
I thought the place was so-so. Friendly, but not impressed with the care.
Courtney Heyliger Webb Margazano
23 Aug 2017
REPORT
The staff and doctor here are amazing! I feel they really understand that our pets are our fur babies and not just pets. We unfortunately had to put one of our dogs of 15 years down today and I felt...
The staff and doctor here are amazing! I feel they really understand that our pets are our fur babies and not just pets. We unfortunately had to put one of our dogs of 15 years down today and I felt they handled it with dignity and compassion. This is hands down the best vet practice we have ever gone to and the only vet we will trust our animals with...
Vicki Malick
24 Feb 2017
REPORT
I've been going to Goshen Animal Clinic for 19 years with my dogs and have recommended them to family and friends. The vets are knowledgeable as is the staff. I have 9 rescued dogs now but once had as...
I've been going to Goshen Animal Clinic for 19 years with my dogs and have recommended them to family and friends. The vets are knowledgeable as is the staff. I have 9 rescued dogs now but once had as many as 19. My experiences have been positive and the vets and staff care about my dogs. When I've had several dogs treated, operated on, etc. they have been good about working out payment arrangements for big bills which helps with having many dogs at one time. They are close by and do their best to get me an appointment that is convenient and timely. I can't think of any negatives.
Vicki Ireland
24 Nov 2016
REPORT
Great staff.
Char Morales
23 Nov 2016
REPORT
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their s...
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone, and the price you discuss at check in, is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service. When expressing my concerns to the office manager she was very rude and condescending. She initially threatened to keep my cat if I didn't pay the amount she said - which was twice the amount I was quoted by her staff on 3 previous occasions. Only after I was in tears of frustration did she offer to work with me. I will NEVER go back to this clinic and I wish I could speak to the owners about their poor management and staff training.
Chardae Morales
23 Nov 2016
REPORT
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payme...
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service.
Chardae H.
23 Nov 2016
REPORT
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payme...
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service.
Char M.
23 Nov 2016
REPORT
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their s...
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone, and the price you discuss at check in, is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service. When expressing my concerns to the office manager she was very rude and condescending. She initially threatened to keep my cat if I didn't pay the amount she said - which was twice the amount I was quoted by her staff on 3 previous occasions. Only after I was in tears of frustration did she offer to work with me. I will NEVER go back to this clinic and I wish I could speak to the owners about their poor management and staff training.
Carlyn Shaw Lamb
23 Jun 2016
REPORT
We love the staff at Goshen Animal Clinic! They have always taken great care of my boy Max. Max loves them because they give him lots of belly rubs and treats!
Janet Schiller
7 Apr 2016
REPORT
I've been taking my pets to Dr. Ostroff for over 20 years, and I wouldn't have it any other way.
Lewis Nordan
8 Mar 2016
REPORT
Good people here. They really care about your pet.
B. W.
17 Feb 2016
REPORT
Dr. Ostroff is the best diagnostician ever. I am amazed at his ability to recognize and treat veterinary illness. I credit him with the longevity of my 15 year lab. He spends a lot of time with your ...
Dr. Ostroff is the best diagnostician ever. I am amazed at his ability to recognize and treat veterinary illness. I credit him with the longevity of my 15 year lab. He spends a lot of time with your pet.
Ryan A.
18 Sep 2014
REPORT
Fantastic veterinarian, you can tell that everyone who works there truly cares about the animals and your experience. My cat is extremely temperamental and hates to be handled, the vets, "bed side man...
Fantastic veterinarian, you can tell that everyone who works there truly cares about the animals and your experience. My cat is extremely temperamental and hates to be handled, the vets, "bed side manor", was amazing, with my cat he was able to do a full checkup and administer shots without her even noticing. I have owned animals my whole life, (cats, birds, dogs, lizards, fish), and this is the best experience I have ever had at a veterinarian.
Trish W.
10 Aug 2014
REPORT
I have been going to this clinic for over 20 years. During this time my dogs and cat received excellent care. They don't immediately jump to conclusions and nickel and dime you. Rather they take a ...
I have been going to this clinic for over 20 years. During this time my dogs and cat received excellent care. They don't immediately jump to conclusions and nickel and dime you. Rather they take a cautious approach to helping the pet before more invasive measures are taken. I truly sense the doctor and staff have a genuine compassion for all animals. Their office hours work for me and they are convenient. If there was one thing I could change, it would be finding whoever the landlord is and have them widen the parking spaces. Terribly tight parking but I've always found a place right there to park.It appears most of their clientele have been coming for years. They always treat me and other patients that I have noticed with kindness. Sorta like family!
Kelli Manuel Hansen
12 Dec 2013
REPORT
Ruben had Cold Laser Therapy on his back after he missed a step on our deck. He couldn't hold up his back legs. After several sessions he could and two years later he is still running and moving so we...
Ruben had Cold Laser Therapy on his back after he missed a step on our deck. He couldn't hold up his back legs. After several sessions he could and two years later he is still running and moving so well! Thank you Goshen !!!!!!
A Google User
30 Dec 2011
REPORT
Fantastic clinic! My crew and I have moved around quite a bit and I was skeptical about finding a good vet in the area. Upon the recommendation of a co-worker, I took my cats to Goshen Animal Clinic...
Fantastic clinic! My crew and I have moved around quite a bit and I was skeptical about finding a good vet in the area. Upon the recommendation of a co-worker, I took my cats to Goshen Animal Clinic. Wow! Everyone was great! Dr. Ostroff clearly loves animals and what he does. He was gentle with my cats and took my more... difficult one in stride, without getting aggressive with her. He did a thorough exam and made recommendations, but nothing superfluous, which I really appreciate. The rest of the staff are wonderful as well - good-natured and very helpful. I've been through animal clinics all over the country, and this one ranks among the best.
Cabin John
30 Sep 2008
REPORT
I have been to many vets, and this is one of the tops. He is very kind and very smart and a good diagnostician. I really like taking my animals here.
amira26
25 Aug 2007
REPORT
Dr Ostroff & staff are very caring and good with my two dogs. Easy to get the appointments that I want, and they're pretty good at getting you in and out with out making you feel rushed. I've been goi...
Dr Ostroff & staff are very caring and good with my two dogs. Easy to get the appointments that I want, and they're pretty good at getting you in and out with out making you feel rushed. I've been going to them for 3 1/2 years now. Dr. Ostroff gives a lot of good useful information. Very confident group of people.
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(301) 977-5586
Business Hours
Monday
Mon
07:00AM-19:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
07:00AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-19:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
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Goshen Animal Clinic
Gaithersburg, Maryland
General Info
Best Friends' Veterinary Hospital, Gaithersburg, MD was started in memory of the best friend Dr. Hollifield ever had. She believes that regardless of species, there is a connection we all have with some animals that makes them part of our chosen family. They give us never ending love and we want to do the best we can for them in return. That belief is how she runs her hospital. She treats your pet like her very own. Every procedure, preventive, or service needed is available for every species. No unnecessary procedures or medications will be prescribed, only just what will directly benefit their health so they can live a long full life with you. There is a long list of credentials and services for you to read, but Dr. Hollifield would like to meet you in person, so call and stop by sometime. Your direct impression is the best way to decide if we are worthy of your trust to take care of your Best Friend's health and well being.
Business Hours
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Carlos
6 Sep 2023
I recently had an extremely disappointing experience with Goshen Animal Clinic. As a pet owner, it is crucial to find a veterinarian who genuinely cares about the well-being of our furry friends. Unfo...
I recently had an extremely disappointing experience with Goshen Animal Clinic. As a pet owner, it is crucial to find a veterinarian who genuinely cares about the well-being of our furry friends. Unfortunately, this clinic fell far short of my expectations.
Firstly, my dog was misdiagnosed by the vet, which led to unnecessary pressure for an exploratory surgery. Despite expressing my concerns, I felt coerced into agreeing to the procedure. To make matters worse, there was minimal follow-up after the surgery. I had to remind them about removing the staples even though they had scheduled an appointment for it.
Shockingly, when I noticed that a staple was left behind and causing irritation after a week of removal, I called them immediately. Instead of acknowledging their mistake and rectifying it promptly, they wanted to charge me $160 for an emergency visit! It was infuriating that they were unwilling to take responsibility for their error.
After refusing to pay and engaging in a heated argument with them, they finally decided to waive the fee. However, just one week later, my dog's condition worsened as he developed an infection in the area where they had forgotten to remove the staple. When I called again seeking assistance and treatment options for his infection, they wanted me to pay for antibiotics!
The lack of communication within this clinic is astounding; each time I visited or called regarding these issues seemed like starting from scratch as if no records existed at all. It became apparent that their primary concern lies in making money rather than providing quality care.
If you truly love your pets and want what's best for them – even if you only care just a little – please avoid taking them here. Their focus on profit over compassion is evident in their actions. I implore you to seek out a veterinary clinic that prioritizes the well-being of your beloved pets and values open communication with their clients.
Remember, our furry companions deserve the best care possible, and unfortunately, they fall short of meeting those standards.
Dee L.
1 Apr 2019
They are def a rip-off. I am NEVER EVER going back there again! What a waste of time and money. They had to do 2 physical check up n also charged me for both. They provided antibiotics without sending...
They are def a rip-off. I am NEVER EVER going back there again! What a waste of time and money. They had to do 2 physical check up n also charged me for both. They provided antibiotics without sending the specimen to the lab first. My dog had a reaction to it. I wish they do the exam or the lab work first then provide with antibiotics later on.. smh
Austin N.
13 Aug 2018
Would not write a prescription for heart-worm medicine (Heartguard+), citing "you may get fake medicine if you don't buy it from us" and "The mfg. doesn't sell to non-vets. Even Costco/Sams."To make i...
Would not write a prescription for heart-worm medicine (Heartguard+), citing "you may get fake medicine if you don't buy it from us" and "The mfg. doesn't sell to non-vets. Even Costco/Sams."To make it better, they graciously offered to let us buy the heart-worm medicine from them, at a cost of $350 dollars. After a rebate. This same medicine is less than $100 at Costco. For anyone keeping track, that's a vet that I just paid more than $400 to trying to fleece me for another $250. I'm sorry to say that I likely won't be taking my two dogs, or my cat, back any further. For a person to outright lie to my face and effectively prevent me from getting needed medicine for my animals is ludicrous.
Kia Fennell
13 Jul 2018
Dr. Carrier is a star. We have been going there for years and will continue. The staff are wonderful and make you feel like your pet is one of their family. No high pressure sales for products like mo...
Dr. Carrier is a star. We have been going there for years and will continue. The staff are wonderful and make you feel like your pet is one of their family. No high pressure sales for products like most of the animal clinics here in Montgomery County. This is definitely an animal clinic there for the care of animals.
Cathy Coughlan Jubert
7 Jul 2018
Great place! Friendly staff, spoiled my Ginger, very enthusiastic😁 Reasonable rates, too.
Arya Shoushtari
19 Jun 2018
I wonder if that vet tech is still there she was very knowledgeable
Jimmy Rodriguez
16 Jun 2018
Great staff, they really love animals and offer great plans
Rusty Patch
8 May 2018
Love this place. Been going here from Baltimore for over 20 years.
Ron McDermott
18 Feb 2018
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, t...
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, they take time to discuss what is going on and provide no frills options to get your animal healthy quickly and safely. We had a pretty challenging year with Guinness in 2017 where he was diagnosed with Cushing 's disease and continued struggling with chronic bladder stones. Dr. Chand was able to assure us that they would get Guinness on a path to being happy and healthy. He was able to get Guinness's Cushing's disease under control with medication in only a few months and recommended an Urethrostomy surgery to provide a permanent solution to Guinness's bladder stone condition. Dr. Chand took the time to explain the complex (at least to me it was) surgery and we decided to go ahead with the surgery. I have to say, it has transformed Guinness's life, and he is back to his good old self and even looks younger, Thanks Dr. Chand! I highly recommend Goshen Animal Clinic for all of your animal needs and cares.
Ron M.
14 Feb 2018
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, t...
We have been going to Goshen Animal Clinic for many years. They have continuously provided top notch care for our dog Guinness. Not only does the staff make a connection with you and your animal, they take time to discuss what is going on and provide no frills options to get your animal healthy quickly and safely. We had a pretty challenging year with Guinness in 2017 where he was diagnosed with Cushing 's disease and continued struggling with chronic bladder stones. Dr. Chand was able to assure us that they would get Guinness on a path to being happy and healthy. He was able to get Guinness's Cushing's disease under control with medication in only a few months and recommended an Urethrostomy surgery to provide a permanent solution to Guinness's bladder stone condition. Dr. Chand took the time to explain the complex (at least to me it was) surgery and we decided to go ahead with the surgery. I have to say, it has transformed Guinness's life, and he is back to his good old self and even looks younger, Thanks Dr. Chand! I highly recommend Goshen Animal Clinic for all of your animal needs and cares.
Barbara Shook
10 Feb 2018
I have been going to Goshen Animal Clinic for many years and have always been happy with the care my animals have received.
Ann M.
8 Dec 2017
I have gone to Goshen Animal Clinic for over 30 years through Dr. Bergman and Dr. Ostroff. They've cared for 6 cats and 3 dogs for me and I couldn't have been happier.However, I have taken my last do...
I have gone to Goshen Animal Clinic for over 30 years through Dr. Bergman and Dr. Ostroff. They've cared for 6 cats and 3 dogs for me and I couldn't have been happier.However, I have taken my last dog, a 14 year old toy poodle, in 3 times since the practice changed hands again. I am sorry to say that he did not receive the care and correct diagnosis l had come to expect.I will truly miss Dr. Ostroff.
Denise Murtha
19 Sep 2017
I thought the place was so-so. Friendly, but not impressed with the care.
Courtney Heyliger Webb Margazano
23 Aug 2017
The staff and doctor here are amazing! I feel they really understand that our pets are our fur babies and not just pets. We unfortunately had to put one of our dogs of 15 years down today and I felt...
The staff and doctor here are amazing! I feel they really understand that our pets are our fur babies and not just pets. We unfortunately had to put one of our dogs of 15 years down today and I felt they handled it with dignity and compassion. This is hands down the best vet practice we have ever gone to and the only vet we will trust our animals with...
Vicki Malick
24 Feb 2017
I've been going to Goshen Animal Clinic for 19 years with my dogs and have recommended them to family and friends. The vets are knowledgeable as is the staff. I have 9 rescued dogs now but once had as...
I've been going to Goshen Animal Clinic for 19 years with my dogs and have recommended them to family and friends. The vets are knowledgeable as is the staff. I have 9 rescued dogs now but once had as many as 19. My experiences have been positive and the vets and staff care about my dogs. When I've had several dogs treated, operated on, etc. they have been good about working out payment arrangements for big bills which helps with having many dogs at one time. They are close by and do their best to get me an appointment that is convenient and timely. I can't think of any negatives.
Vicki Ireland
24 Nov 2016
Great staff.
Char Morales
23 Nov 2016
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their s...
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone, and the price you discuss at check in, is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service. When expressing my concerns to the office manager she was very rude and condescending. She initially threatened to keep my cat if I didn't pay the amount she said - which was twice the amount I was quoted by her staff on 3 previous occasions. Only after I was in tears of frustration did she offer to work with me. I will NEVER go back to this clinic and I wish I could speak to the owners about their poor management and staff training.
Chardae Morales
23 Nov 2016
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payme...
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service.
Chardae H.
23 Nov 2016
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payme...
Horrible experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service.
Char M.
23 Nov 2016
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their s...
Horrible customer service experience at this clinic. Some of the staff and management are very unprofessional and rude, especially the office manager. They do not clearly explain the prices of their services and payment is required after the procedure, so you're forced to pay an amount you didn't initially agree to. There is a clear lack of communication between staff members. The price they give over the phone, and the price you discuss at check in, is very different than the price you are charged to pay AFTER the appointment. If you decide to go to this clinic, ask them to print your service fees before you see the doctor or you will walk out very frustrated because you will pay twice than what was explained to you before the service. When expressing my concerns to the office manager she was very rude and condescending. She initially threatened to keep my cat if I didn't pay the amount she said - which was twice the amount I was quoted by her staff on 3 previous occasions. Only after I was in tears of frustration did she offer to work with me. I will NEVER go back to this clinic and I wish I could speak to the owners about their poor management and staff training.
Carlyn Shaw Lamb
23 Jun 2016
We love the staff at Goshen Animal Clinic! They have always taken great care of my boy Max. Max loves them because they give him lots of belly rubs and treats!
Janet Schiller
7 Apr 2016
I've been taking my pets to Dr. Ostroff for over 20 years, and I wouldn't have it any other way.
Lewis Nordan
8 Mar 2016
Good people here. They really care about your pet.
B. W.
17 Feb 2016
Dr. Ostroff is the best diagnostician ever. I am amazed at his ability to recognize and treat veterinary illness. I credit him with the longevity of my 15 year lab. He spends a lot of time with your ...
Dr. Ostroff is the best diagnostician ever. I am amazed at his ability to recognize and treat veterinary illness. I credit him with the longevity of my 15 year lab. He spends a lot of time with your pet.
Ryan A.
18 Sep 2014
Fantastic veterinarian, you can tell that everyone who works there truly cares about the animals and your experience. My cat is extremely temperamental and hates to be handled, the vets, "bed side man...
Fantastic veterinarian, you can tell that everyone who works there truly cares about the animals and your experience. My cat is extremely temperamental and hates to be handled, the vets, "bed side manor", was amazing, with my cat he was able to do a full checkup and administer shots without her even noticing. I have owned animals my whole life, (cats, birds, dogs, lizards, fish), and this is the best experience I have ever had at a veterinarian.
Trish W.
10 Aug 2014
I have been going to this clinic for over 20 years. During this time my dogs and cat received excellent care. They don't immediately jump to conclusions and nickel and dime you. Rather they take a ...
I have been going to this clinic for over 20 years. During this time my dogs and cat received excellent care. They don't immediately jump to conclusions and nickel and dime you. Rather they take a cautious approach to helping the pet before more invasive measures are taken. I truly sense the doctor and staff have a genuine compassion for all animals. Their office hours work for me and they are convenient. If there was one thing I could change, it would be finding whoever the landlord is and have them widen the parking spaces. Terribly tight parking but I've always found a place right there to park.It appears most of their clientele have been coming for years. They always treat me and other patients that I have noticed with kindness. Sorta like family!
Kelli Manuel Hansen
12 Dec 2013
Ruben had Cold Laser Therapy on his back after he missed a step on our deck. He couldn't hold up his back legs. After several sessions he could and two years later he is still running and moving so we...
Ruben had Cold Laser Therapy on his back after he missed a step on our deck. He couldn't hold up his back legs. After several sessions he could and two years later he is still running and moving so well! Thank you Goshen !!!!!!
A Google User
30 Dec 2011
Fantastic clinic! My crew and I have moved around quite a bit and I was skeptical about finding a good vet in the area. Upon the recommendation of a co-worker, I took my cats to Goshen Animal Clinic...
Fantastic clinic! My crew and I have moved around quite a bit and I was skeptical about finding a good vet in the area. Upon the recommendation of a co-worker, I took my cats to Goshen Animal Clinic. Wow! Everyone was great! Dr. Ostroff clearly loves animals and what he does. He was gentle with my cats and took my more... difficult one in stride, without getting aggressive with her. He did a thorough exam and made recommendations, but nothing superfluous, which I really appreciate. The rest of the staff are wonderful as well - good-natured and very helpful. I've been through animal clinics all over the country, and this one ranks among the best.
Cabin John
30 Sep 2008
I have been to many vets, and this is one of the tops. He is very kind and very smart and a good diagnostician. I really like taking my animals here.
amira26
25 Aug 2007
Dr Ostroff & staff are very caring and good with my two dogs. Easy to get the appointments that I want, and they're pretty good at getting you in and out with out making you feel rushed. I've been goi...
Dr Ostroff & staff are very caring and good with my two dogs. Easy to get the appointments that I want, and they're pretty good at getting you in and out with out making you feel rushed. I've been going to them for 3 1/2 years now. Dr. Ostroff gives a lot of good useful information. Very confident group of people.
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