Muddy Branch Veterinary Center
Gaithersburg, Maryland
General Info
**We have just recently added Laser Therapy to our list of services. Please contact us if you would like to learn more. **
Our hospital operates under a "we treat your pet like we treat our own" philosophy! We are located in the Muddy Branch Square shopping center with Giant Food and Starbucks, between the Right Time Medical center and Subway. Dr. Victor Katz has owned and operated Muddy Branch Veterinary Center since 1994. In 2011 we moved our practice to our new location at this shopping center. Working alongside Dr. Katz are Dr. Lisa Challberg and Dr. Emily Cornwell. Feel free to come by for a tour of our facility and to meet the staff and doctors.
We offer general veterinary care and vaccines, laser therapy, radiology, laboratory services and surgery. We also work closely with an orthopedic surgeon who will perform specialty surgeries such as TPLO or soft tissue surgeries out of our clinic.
If you have an after hours emergency please contact the Hope Center in Rockville:
The Hope Center
1 Taft Court
Rockville, MD 20850
301-637-3228
Our hospital operates under a "we treat your pet like we treat our own" philosophy! We are located in the Muddy Branch Square shopping center with Giant Food and Starbucks, between the Right Time Medical center and Subway. Dr. Victor Katz has owned and operated Muddy Branch Veterinary Center since 1994. In 2011 we moved our practice to our new location at this shopping center. Working alongside Dr. Katz are Dr. Lisa Challberg and Dr. Emily Cornwell. Feel free to come by for a tour of our facility and to meet the staff and doctors.
We offer general veterinary care and vaccines, laser therapy, radiology, laboratory services and surgery. We also work closely with an orthopedic surgeon who will perform specialty surgeries such as TPLO or soft tissue surgeries out of our clinic.
If you have an after hours emergency please contact the Hope Center in Rockville:
The Hope Center
1 Taft Court
Rockville, MD 20850
301-637-3228
Reviews
Shannon
3 Jun 2024
REPORT
Update to my previous post: In summary, our dog did not have a tumor and we avoided a costly and unnecessary surgery, as well as a long recovery with possible complications.
We ended up taking our do...
Update to my previous post: In summary, our dog did not have a tumor and we avoided a costly and unnecessary surgery, as well as a long recovery with possible complications.
We ended up taking our dog to Bennett Creek Animal Hospital in Clarksburg, and were fortunate enough to have an appointment with a surgeon, Dr. Walcoff. He looked at the lump and noticed that it was still oozing and infected-looking. He suspected that it was a very infected and inflamed anal gland, and didn't want to jump to a tumor. I explained what our previous vet said and that she wanted to do surgery without diagnostic testing. He took Pepper back and was able to squeeze some of the fluid out. He reported back that he thought there was more to remove but that it was very thick, so he wanted to sedate her, clean out the lump, and inject it with antibiotics. After about an hour, Pepper was still woozy but the lump looked smaller. She had a rough evening, but woke up much perkier. After two days she was doing well and back to her old self again. The Dr. also did a cytology that he sent out for analysis, and after assessing the sample, they found no tumor. We took her back a week later for a follow up appointment and the doctor said it is healing well. There is still a small lump so her injected it with antibiotics once more and said to contact him should any issues arise. I asked for our records to be requested from Muddy Branch and will be using Bennett Creek for both pets, from this point forward.
If we hadn't trusted our instincts and advocated for our pet, she would have had an unnecessary surgery, potential complications, and a long recovery.
Shannon
21 May 2024
REPORT
I’ll start by saying how disappointed I am to write a negative review because we’ve been with this vet for over 12 years. We’ve always had good experiences with them, even when our chihuahua had a tum...
I’ll start by saying how disappointed I am to write a negative review because we’ve been with this vet for over 12 years. We’ve always had good experiences with them, even when our chihuahua had a tumor and ended up needing a full front leg amputation. Dr. Chalberg was attentive, patient, comforting and kept in touch throughout Penny’s recovery.
Now our second dog has a lump on her rear, which looks like a very infected anal gland. I took her to the vet for evaluation on Thursday and saw a doctor I haven’t had before, Dr. Corrigan. My initial impression was that she wasn’t unfriendly—she was pleasant and kind to our dog—but she was generally flat. After looking at our dog, she said it could be an infected anal gland or a tumor, and that she’d likely need surgery, or, if the pre-op scans showed that it was cancer that had spread, then we would discuss maybe just making her comfortable. I was surprised by her assessment that it might be a tumor, and that her time could be running out. The doctor took pictures and measurements of the lump and said she’d share it with the surgeon and get his assessment and a quote, which sounded like a good next step. I got a call later that afternoon from the doctor saying that the surgeon thought it was a tumor as well and he is available for surgery Monday. Keep in mind it is Thursday and this diagnosis was based on sight. She acknowledged it was a lot to think about and that if we needed time to think then that was ok. It was a lot to consider due to coast (estimated $5,000), and time (we needed to decide in a day). We decided we needed a second opinion.
Friday morning I decided to email Muddy Branch asking about the diagnostic options, timing, and a few other questions. I received a phone call from Amy, a receptionist, and her conversation with me in no way reflected anything I had asked about in my message. She was defensive and had an attitude. When I asked questions about aspirating the growth, she stammered over an ultimately defensive reply that dismissed it as an option, mentioned that they were working on scheduling Monday’s procedure with the surgeon, and said that we needed to drop our dog off for the day for the pre-op work. By the end of the call, when I said I needed to discuss what she’d told me with other family, she essentially said she needed an answer in 30 minutes.
We get a second opinion the next day and the other doctor also believes it’s likely a tumor that should be removed. She suggests that, if we can get the surgery done Monday still, then it might be best to pursue that option. I called Muddy Branch but the doctor wasn’t available so I left a message with the receptionist. Dr. Corrigan had mentioned previously that she’d be in on Saturday since I said I’d call to give her an update on our dog. I call Saturday, leave another message and never receive a return phone call.
It’s now Monday, and I waited until about 3pm, then decided I would try to reach Dr. Corrigan one last time. I call and reach a receptionist who tries to see if Dr. Corrigan is available. When she returns to the phone she informs me that the doctor is on her way out and unable to talk, but asked that she relay to me that unfortunately the surgeon was only available on that day (Monday) and has no availability at this time. She said we could try to go through Blue Pearl or another surgery center in Gaithersburg.
I couldn’t believe that our pet’s health wasn’t a priority, and that in some way, this change in attitude felt like it stemmed from us wanting a second opinion and not being comfortable jumping to surgery with no time to think about it and no diagnostic testing. I’m also highly offended that after being with Muddy Branch for over 12 years, they would treat a loyal client this unprofessionally. Needless to say we won’t be returning, but it’s sad because this is the only vet we’ve had.
So our dog may have cancer and now we’re scrambling to find a surgeon who can remove this growth ASAP. I’ve called several places and no one does this specialized surgery. I called VRA in Gaithersburg and they can’t schedule a consultation for two weeks.
Even if the surgery couldn’t have been done today, it would have been nice if the doctor at least called to check in and to explain that the window of opportunity may have closed but we’d see what we could do. Or, knowing that Monday was the only chance, it would have been nice if she’d taken the time to really explain, that while she understood it is a big/stressful decision being asked in a short amount of time, that if we didn’t do it Monday then it might be weeks before there was another chance, which may have compelled us to take the leap. But neither of those things happened, sadly.
Don Phillips
29 Jul 2021
REPORT
Miss Savannah loves Muddy Branch.
We only hope we're able to find a vet half as good as Muddy Branch in Colorado.
Thanks for being such a great group of people working there.
Marianne M.
11 May 2019
REPORT
Wasn't happy with how they handled my questions over the phone- didn't even go in after that!
Caitlin T.
26 Sep 2018
REPORT
If I could give zero stars, I would. Dr. Katz is arrogant, self- righteous, and obnoxiously condescending. I generally try to avoid scheduling appointments with him because he's truly insufferable. He...
If I could give zero stars, I would. Dr. Katz is arrogant, self- righteous, and obnoxiously condescending. I generally try to avoid scheduling appointments with him because he's truly insufferable. He shoves medicine down your throat that he clearly only promotes because pharmaceutical companies are paying him to, he gets defensive if you dare question his diagnoses or treatment plans, he talks too much and doesn't listen. Dr. Cornwell overcharges even more than Dr. Katz but is just as good at diagnosing issues that don't exist. The only vet they've ever had there who was worth seeing was Dr. Lowenthal, who wisely moved to Falls Road Vet in 2016. I regret not following her then. Most recently, we brought our dog in for an ear infection. We left with 6 prescriptions and a $683 bill. We were finally at our breaking point with the pricing and ask for our dogs' records. 3 days later, our dog was throwing up 3-6 times a day, hardly eating, wouldn't go on walks, and I actually thought (still think) he was dying from all the meds. Needless to say, we stopped the treatment plan and asked to speak with a doctor. When we spoke to Dr. Katz about our dog's condition, he provided enlightening information about the correlation of our dog's condition to our poor dog ownership abilities and then asked why we were even calling since we already asked for our records. He has zero respect for his customers or concern for his patients. Spare your animal's life and your wallet....DO NOT BRING YOUR PETS TO MUDDY BRANCH VET!!
Nathaly U.
23 Sep 2018
REPORT
Go to CARING HANDS ANIMAL HOSPITAL instead!!!! This review is based on my experience with this veterinary center. The reason for my visit was for my concern of the hard lump on my labradoodle's he...
Go to CARING HANDS ANIMAL HOSPITAL instead!!!! This review is based on my experience with this veterinary center. The reason for my visit was for my concern of the hard lump on my labradoodle's head and wanted an answer. The vet was Lisa Chalberg. The wait time was about 30 minutes after the appointment. The main talk was about vaccinations and flea+ tick preventatives. I made it well known the priority for the visit was his hard lump. Chalberg didn't have an answer of what the lump on his head was. She put him on antibiotics for one month and recommended a recheck up once his antibiotics were done. I returned for the recheck. There was no change in his lump at all. After a failed needle test, Chalberg "guessed" the lump could be a cyst or a bug bite infection. I felt a little relieved that it wasn't a tumor. After the visit, I paid for all the vaccinations she recommend and a different set of expensive antibiotics. She wrote down under his profile that the next step would be to continue the antibiotics or surgically remove. After the ten days, I didn't notice much improvement but since she had already recommended continuing pills or surgery I decided for my dog to continue for ten more days to see if there will be a greater change in the size of the lump. She denied my initial request for a refill because she wanted to "see" the lump (meaning I'd be charged $55 just for her to "see" it) We spoke on the phone, after explaining to her what we had talked about, she agreed to writing the perception with a cost, a fee! My choices were, a recheck, or a fee. I felt extremely taken advantage of. It became clear that they care about their profits before your pet. I agreed to the fee, and she denied the request a second time recommending he needs a recheck. After speaking to the front desk, I was told a manager would contact me later that day to resolve the issue. I was not contacted. Instead I visited CARING HANDS ANIMAL HOSPITAL. My labradoodle was seen quickly by the vet. We decided to do a cytology test of the lump. The next day I received a call from my vet with the factual results of what the lump is. With the recommendations of our new vet, Dr Han, my labradoodle's lump has gotten much smaller in size in just 4 days!! I could not be happier with my decision to leave Muddy Branch Vet and take my business to CARING HANDS ANIMAL HOSPITAL.
Vicki R.
25 Aug 2018
REPORT
I began coming to muddy branch vet for my puggle in 2016. He has always seen Dr. Emily Cromwell. She has the sweetest demeanor. Derby is always a little nervous when visiting the vet but she and the s...
I began coming to muddy branch vet for my puggle in 2016. He has always seen Dr. Emily Cromwell. She has the sweetest demeanor. Derby is always a little nervous when visiting the vet but she and the staff have won over his heart. I took Derby in recently due to injuries he received at boarding. I was immediately greeted by the front desk staff. She weighed him and escorted us to the exam room. Mattie came in and asked the required questions. When she left the room she heard Derby barking. She brought in a blue tooth speaker playing soft music (music therapy). He calmed down a great deal. On this particular visit, Mattie advised me that Derby would be seeing a different vet. I was not pleased to hear this. I only waited for the scheduled appt. time to see Dr. Cromwell. She saw my dismay and took it upon herself to ask Dr. Cromwell if she could see Derby even though she had a full schedule. She said there wasn't any guarantees but she would try. I was very appreciative.A few minutes later, to my delight Dr. Cromwell walked into the room. Derby and I were both happy. She is so good with him. She examined him, played with him, talked to him and gave him treats.In conclusion, she gave us an antibiotic for Derby's eye, take away instructions, and left us feeling relieved about our visit.I would recommend Dr. Cromwell and muddy Branch vet to anyone in the Gaithersburg area.
Hwan Choi
11 Jul 2018
REPORT
I've taken my girl Molly here twice so far and I always leave content. Dr.Katz and the veterinary technicians are always so patient with my companion who is often skiddish and difficult to keep calm. ...
I've taken my girl Molly here twice so far and I always leave content. Dr.Katz and the veterinary technicians are always so patient with my companion who is often skiddish and difficult to keep calm. She is a 16 lb. rat terrier who has had previous experiences with other vets that have not gone so well. Thank you guys so much. Will be back again soon for a teeth cleaning!
Felicia Daniel
6 Jul 2018
REPORT
Sebastian and I really love this place. Everyone is exceptionally kind and patient. Dr. Emily C. is simply wonderful!!!!
Melanie Gardner
22 May 2018
REPORT
I recently switched to Muddy branch vet and I have been very happy with the service my dog and I have received. It's easy to get an appointment and in my two visits they have been running on time. Dr....
I recently switched to Muddy branch vet and I have been very happy with the service my dog and I have received. It's easy to get an appointment and in my two visits they have been running on time. Dr. Katz listens and doesn't rush you through the visit. Everyone who handled my dog while we were there was very kind.
Jeannette Lemieux
14 May 2018
REPORT
Excellent care - we've been taking our pets ( cats and dogs) to Muddy Branch Veterinary Center for years. The staff are friendly and professional, Doctors excellent. I can highly recommend this prac...
Excellent care - we've been taking our pets ( cats and dogs) to Muddy Branch Veterinary Center for years. The staff are friendly and professional, Doctors excellent. I can highly recommend this practice.
Amira Z
4 May 2018
REPORT
I love this place. Such friendly and caring staff members from the moment you walk in the door. You can tell everyone there really genuinely loves animals and is concerned for the welfare of your pet....
I love this place. Such friendly and caring staff members from the moment you walk in the door. You can tell everyone there really genuinely loves animals and is concerned for the welfare of your pet.
Dr. Challenge is my favorite because she takes a modern and holistic approach. She is a traditional vet but also offers services like acupuncture and laser which have been vital for some of my dogs injuries. I have a husky who LOVES TO RUN and as a result has had muscle strains which have responded wonderfully to acupuncture.
I would definitely recommend this veterinary clinic!
Vivian A.
28 Apr 2018
REPORT
My dog is a very nervous fellow but the staff here all take care of him very well. From the receptionists to vet techs to vets, they all make him as comfy as possible. He's been going here for 8 years...
My dog is a very nervous fellow but the staff here all take care of him very well. From the receptionists to vet techs to vets, they all make him as comfy as possible. He's been going here for 8 years and they've kept him healthy.
Jason Richardson
13 Apr 2018
REPORT
We've used this vet for our cats for a couple of months now (they're expensive, but they're right next door). Their staff has always been very friendly and taken good care of our cats. When I brought ...
We've used this vet for our cats for a couple of months now (they're expensive, but they're right next door). Their staff has always been very friendly and taken good care of our cats. When I brought my (expensive) kitten in for her spay, Dr. Katz called me to talk the procedure over, which I appreciated. I expressed concern over the amount of hair he would have to shave for the operation, and he explained that he would be shaving her stomach, but did not mention shaving any other location. I spoke with another vet who is careful to shave even less, but I finally decided to stay with Muddy Branch because we had a relationship with them. When we got my kitten back, we discovered that they had shaved not only her stomach, but also both her writs! I had not given them permission to do this. I researched this and talked to multiple vets (and my breeder) and none of them explained that this might need to be done. I have owned multiple other female cats in the past (and friends of ours do too) and none of them have ever needed this done. Dr. Katz did not warn me that he would have to shave any other parts of my cat, even though I was asking him specifically about the extent of shaving her. I would not have let him perform the operation if he had told me this. Yes, the hair will grow back, but now her appearance will be marred for however long that will take (precious weeks of her as a kitten).
Nate Brech
10 Mar 2018
REPORT
I can't say enough about this place. I've been taking my dog here for 4 years now. Even after I moved to northern Virginia I still keep them as our vet. The support staff is incredibly friendly and th...
I can't say enough about this place. I've been taking my dog here for 4 years now. Even after I moved to northern Virginia I still keep them as our vet. The support staff is incredibly friendly and the doctors are thorough, knowledgeable, and truly care about your pet and your concerns. I highly recommend this vet!
gusgusgeol
9 Mar 2018
REPORT
I was referred by a close family that swears by this place, I now know why. Amazing doctors, it is clear by the staffs knowledge and familiarity with every client that came in that they love their job...
I was referred by a close family that swears by this place, I now know why. Amazing doctors, it is clear by the staffs knowledge and familiarity with every client that came in that they love their job. the rooms are spacious and clean
Rose Quintilian
6 Mar 2018
REPORT
I love this practice! I have taken all my pets there for years and they always provide exemplary service. The entire staff is professional, knowledgeable, and friendly. They really care about my fa...
I love this practice! I have taken all my pets there for years and they always provide exemplary service. The entire staff is professional, knowledgeable, and friendly. They really care about my family. I highly recommend them!
Kimberly C.
27 Jan 2018
REPORT
We have been going Muddy Branch Vet since they opened. I think we were one of their first families. We joined them with two Bassets and now more than 20 year later we have brought them the newest memb...
We have been going Muddy Branch Vet since they opened. I think we were one of their first families. We joined them with two Bassets and now more than 20 year later we have brought them the newest member of our family a beautiful Pomsky. Our current Basset has given his stamp of approval to Muddy Branch and so has the new puppy. Everyone who works there is kind and understanding through the life events that happens with pets. We would never dream of going anywhere else.
Ana Arriaza
17 Jan 2018
REPORT
Best place ever. I’ve been taking my dog there since I adopted him about 4 1/2 years ago. Every time I take him there he is treated so nicely and evaluated thoroughly. Today I took him for his achy bo...
Best place ever. I’ve been taking my dog there since I adopted him about 4 1/2 years ago. Every time I take him there he is treated so nicely and evaluated thoroughly. Today I took him for his achy bones, the doctor did a thorough exam. She provided me with lots of information and ideas to help alleviate his aches and pains. Thanks for all you do!
R B.
21 Jul 2017
REPORT
I came to Muddy Branch Vet based on Yelp reviews. Glad to have found them. My cats have seen Dr. Katz and Dr. Challberg- I'd highly recommend both of them. Very attentive and caring. It was also easy ...
I came to Muddy Branch Vet based on Yelp reviews. Glad to have found them. My cats have seen Dr. Katz and Dr. Challberg- I'd highly recommend both of them. Very attentive and caring. It was also easy to make appointments.
Linda Thelin
12 May 2017
REPORT
I have been taking my dog here for years and the staff is always friendly and knowledgeable. It's easy to get an appointment and the prices are very fair for the service. Most of all, I appreciate tha...
I have been taking my dog here for years and the staff is always friendly and knowledgeable. It's easy to get an appointment and the prices are very fair for the service. Most of all, I appreciate that the staff are very real and down-to-earth people. There is no pushing of expensive food, treats, procedures, etc. Just normal people who genuinely have your pet's best interest in mind.
I have recommended this place to friends who have also had good experiences.
Kelly Nunez Brown
12 Feb 2017
REPORT
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable ...
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable with her and she truly cares for each and every pup that she sees. She goes over every available treatment option and benefits/risks of each option. The entire staff is wonderful! We get a lot of our clients asking for vet recommendations and Muddy Branch is always #1!
kelly Brown
12 Feb 2017
REPORT
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable ...
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable with her and she truly cares for each and every pup that she sees. She goes over every available treatment option and benefits/risks of each option. The entire staff is wonderful! We get a lot of our clients asking for vet recommendations and Muddy Branch is always #1!
Kelly B.
12 Feb 2017
REPORT
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable ...
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable with her and she truly cares for each and every pup that she sees. She goes over every available treatment option and benefits/risks of each option. They are very reasonably priced as well! The entire staff is wonderful! We get a lot of our clients asking for vet recommendations and Muddy Branch is always #1!
Steve Poole
11 Feb 2017
REPORT
Your staff is amazing! The followup and efficiency are a 10 at this time and I thought they were a 10 before!
Tara Murayama
9 Jan 2017
REPORT
Muddy Branch Vetinary is awesome. We've been taking our dogs there for years. We have a frequent flyer and see Dr. Challberg every time for consistency. They have even fit me in on a really busy day s...
Muddy Branch Vetinary is awesome. We've been taking our dogs there for years. We have a frequent flyer and see Dr. Challberg every time for consistency. They have even fit me in on a really busy day so my dog could be seen by Dr.Challberg before her condition became worse. I really appreciated that I didn't have to see another vet who was not as familiar with my dog. I know the doctors talk every day and are familiar with all the dogs but mines a little bit more complicated than your average doggy. Staff is great. I totally recommend.
Susan Harriet Baker
23 Dec 2016
REPORT
Great people, great care. Very grateful. All my kitties have had the utmost confidence in Dr. Katz and his staff. Thank you!!!!!
Stephen K.
25 Nov 2016
REPORT
We switched here after going to another place that shall rename anonymous and we are super glad we did. The staff is very friendly and always makes our dog feel comfortable, even getting down to thei...
We switched here after going to another place that shall rename anonymous and we are super glad we did. The staff is very friendly and always makes our dog feel comfortable, even getting down to their level instead of always on the exam table. The facility is clean and the prices are definitely fair and reasonable. Dr. Katz is very informative and always listens to us and answers questions.
Ern Lard
23 Nov 2016
REPORT
I am a new pet owner and was really nervous about finding the right place to take my dog. Dr. Katz was great! He explained everything and was not pushy. We had a great experience!!
Lisette O.
16 Oct 2016
REPORT
Service here was GREAT. The vet took her time to really examine my dog. She listened to everything I had to say about my dog even if I spoke for an hour. She didn't charge for my time, she just charge...
Service here was GREAT. The vet took her time to really examine my dog. She listened to everything I had to say about my dog even if I spoke for an hour. She didn't charge for my time, she just charged for the service she did to my dog which was great. She gave me trial allergy pills for my dog and the vaccine that she needed. Even when I turned down one vaccine to do next time, she didn't judge or get upset. The only reason why I give this vet four stars is because of the price, a little pricey for my budget but overall GREAT service for the first time visiting. P.s make your appointments on yelp! Jennifer was very helpful in making the appointment for me.
Ellen Carey
27 Sep 2016
REPORT
Awesome. I have known dr. Katz for 20-plus years currently living in North Carolina I have such faith in him and his staff that I drove from North Carolina to Gaithersburg for his help with my three-y...
Awesome. I have known dr. Katz for 20-plus years currently living in North Carolina I have such faith in him and his staff that I drove from North Carolina to Gaithersburg for his help with my three-year-old male German Shepherd I couldn't have been any happier they were wonderful they were great with my dog there's just not enough good to say
Tamir Orbach
28 Aug 2016
REPORT
A great veterinary center with good vets and techs. They don't hard sell you on treatments. They understand that pet owners don't all have enough money to take the most expensive approach. So the are ...
A great veterinary center with good vets and techs. They don't hard sell you on treatments. They understand that pet owners don't all have enough money to take the most expensive approach. So the are transparent and offer you options. I really like their approach.
Wendy Kalavritinos
14 Aug 2016
REPORT
I adopted a dog and needed to have her seen before I left for vacation. The receptionist worked with me to fit her in the next day. The vet was great with her and explained everything to me. I was ...
I adopted a dog and needed to have her seen before I left for vacation. The receptionist worked with me to fit her in the next day. The vet was great with her and explained everything to me. I was very pleased with the visit.
Jessica Brede
2 Aug 2016
REPORT
These folks have been taking care of our dogs for 20 years. Amazingly caring and kind doctors and staff that go above and beyond for love of our furry companions. Best care anywhere!
Bonni A.
26 Jul 2016
REPORT
GO TO KENTLANDS VETERINARY HOSPITAL. I would not recommend this place to anyone. I just moved here from Texas and I happened to have an emergency with my dog. I brought my dog here first because they ...
GO TO KENTLANDS VETERINARY HOSPITAL. I would not recommend this place to anyone. I just moved here from Texas and I happened to have an emergency with my dog. I brought my dog here first because they had good reviews, I tried to call, twice (per their instructions for an emergency on their website) but no one answered so I drove over. When I arrived their receptionist-Gabby-was completely rude and cold to me. She said that there was no way she could help me because I wasn't already a customer, I asked if I could become a customer and she said I could-in two weeks, (which obviously doesn't work for me because I was having an emergency and she knew that). I left this place crying because of how shockingly rude, cold and uninterested in helping me the receptionist was and my husband called in to discuss with the manager. The manager called me per my husband's request to discuss my experience, she was very apologetic and nice on the phone. I do however think that I should still share my experience with this place because as soon as I left I was greeted very warmly by the Kentlands Veterinary Hospital. Kentlands Veterinary Hospital not only got in me in within the next hour but they offered to collect my dog's records from our previous veterinarian for me. They also took me back to see my dog's x-rays so that I could understand what they were doing and I had a chance to look at what they were looking at. I also received two follow up calls from the actual vet to make sure that my dog was doing alright after the visit. It was fantastic service, even better than my last vet. So for that reason I'm posting my review. Despite this manager's best efforts to make this better...if you're considering this place just go to Kentlands, it's GREAT!!
Claudia Harbourt
14 Dec 2015
REPORT
Dr. Katz has been our vet for 19 years. I wouldn't go anywhere else.
Eunice K.
30 Nov 2015
REPORT
I've ALWAYS had a positive experience with Dr. Katz and staff and never walked out of this office feeling like I just wasted money. Even when I lived in VA, I drove all the way here to have my dog see...
I've ALWAYS had a positive experience with Dr. Katz and staff and never walked out of this office feeling like I just wasted money. Even when I lived in VA, I drove all the way here to have my dog see Dr. Katz.I've been taking my sweet Rottweiler, Tyson, here since he was a puppy. I love that I can walk into the office and be greeted with "Hey Tyson!" almost immediately. Dr. Katz has always given us great, honest advice when it comes to my dog! Which I appreciate since he really cares about the well being of our pets versus trying to constantly sell us on things that we do not need.Not sure where the negative reviews are coming from about Dr. Katz being rude, but I've never had this issue. He's been genuine, kind, and very respectful. I trust my dog to be under his care!!
Debby Morris
29 Nov 2015
REPORT
They really take great care of out dogs, have a multi pet discount and are more reasonable charges than anybody else in this area!
David H.
25 Nov 2015
REPORT
Haven't Yelped in a while. Today, we needed to take Mom's cat in. Today ended up being his last day in earth. I live on the other side of the country. Here to visit family. Glad that there is Yel...
Haven't Yelped in a while. Today, we needed to take Mom's cat in. Today ended up being his last day in earth. I live on the other side of the country. Here to visit family. Glad that there is Yelp. Everyone in the clinic were courteous and caring. They even were able to fit in a last minute, same day visit. The clinic does the blood test onsite. Confirming why he wasn't feeling well. with severe ulcer's in the mouth, kidney failure, and liver going. It was sad to see him go. Pickle, thank you for everything. Thank you for keeping Mom entertained. Thank you for being part of the family. We miss you.Rest In Peace.Thank you Doc and the other technician... I forgot you names. Not the time for me to remember names at the time. I felt that you cared so much. Even to a first time visit. Then again, Pickle has that effect on anyone around him. He is a great family.
Romina Roddy
24 Nov 2015
REPORT
Worst vet I have ever been to! Practice where chaos and disorganization are only surpassed by service mediocrity, rudeness and unprofessionalism. I have never dealt with a more dismissive, rude, uncoo...
Worst vet I have ever been to! Practice where chaos and disorganization are only surpassed by service mediocrity, rudeness and unprofessionalism. I have never dealt with a more dismissive, rude, uncooperative and unprofessional vet practice, and nobody ever tried to bully me the way a certain vet named Katz did a few weeks ago at Muddy Branch Veterinary Center, "MBVC". I went to pick up a prescription and get my pet insurance forms signed because MBVC wouldn't mail them or
Joey Thomas
3 Sep 2015
REPORT
They have kept care of my pets for many years.
Maryann Shanesy
13 Aug 2015
REPORT
We had our first appointment with Dr. Katz. He took the time to speak to us about the details of care for our new dog and we found him very knowledgeable and unrushed.
Jaclyn S.
10 Aug 2015
REPORT
My cat, Kali, had been losing quite a bit of weight since we moved (and has a history of IBD and chronic respiratory issues, poor thing), so I wanted to bring her in for a checkup. We saw Dr. Challber...
My cat, Kali, had been losing quite a bit of weight since we moved (and has a history of IBD and chronic respiratory issues, poor thing), so I wanted to bring her in for a checkup. We saw Dr. Challberg, who reviewed Kali's past medical records that I had asked them to request from our old vet, and was very attentive in listening to my concerns about Kali. She took some blood and urine to run tests and did a thorough physical exam. The office emailed me a detailed report after our visit, which was great. When Kali's lab results came in, Dr. Challberg called to discuss them with me in detail so we could decide how to proceed. As a bonus, the compounding pharmacy that Muddy Branch uses is far cheaper than the one I had previously been using--and they even ship the medication to my house!
Christine G.
25 Jul 2015
REPORT
*This review is for grooming only**We take our pet there for Veterinary services and always have a great experience with Dr. Katz, so we decided to try the grooming services; bad idea. We have a poodl...
*This review is for grooming only**We take our pet there for Veterinary services and always have a great experience with Dr. Katz, so we decided to try the grooming services; bad idea. We have a poodle mix; for our first visit they cut his body perfectly but really cut his face too short. We decided to give them another try and thought with specific instruction on what we wanted the cut would be perfect. Well, unfortunately that wasn't so. Our dog was shaved so low he's unrecognizable and further they didn't listen to anything I said after i took care to show exactly how low to cut him. It's like they are on autopilot and give every dog the same cut. We will be getting our dog groomed somewhere else.
Martin S.
12 Jun 2015
REPORT
Horrible customer service!We called to schedule an anal gland cleaning and were quoted a price of $13 over the phone. After arriving and receiving the service we were charged $27. The receptionist wa...
Horrible customer service!We called to schedule an anal gland cleaning and were quoted a price of $13 over the phone. After arriving and receiving the service we were charged $27. The receptionist was rude and claimed it was impossible that someone quoted us that price because they always charge $27 for anal gland cleaning. We came home and checked with my mother who recommended this place. She had receipts of past visits showing anal gland cleaning for $16. My mother then called and spoke with a supervisor who was rude and confrontational. She insisted there was only one price for anal gland cleaning until my mother said she had receipts showing a lower price. The supervisor then said the difference in price can happen depending on how full the anal glands are. So basically they charge you more if they feel like it. Obviously you only take your dog to get the anal glands cleaned when they are full. My mother had been going to this vet for years and this was never explained until today. In addition she spoke to Dr. Katz and he was not the least bit sympathetic to our situation, nor did he care about the rudeness of his staff other than saying "I'll look into it"After the ambiguity in pricing and the rudeness of the staff we will never go back to this vet. In addition my mother has decided to switch vets as well after the treatment she received. After being a loyal customer for years she never expected to be treated so rudely. Customer satisfaction is definitely not a priority at the Muddy Branch Veterinary Center and I recommend you take your pet elsewhere.
Joseph Morelli
21 May 2015
REPORT
My fiancee and I moved to the area about a year ago and use this vet for our two dogs. We absolutely love it there. Everyone is super nice and patient with us and our dogs. It is evident that they ...
My fiancee and I moved to the area about a year ago and use this vet for our two dogs. We absolutely love it there. Everyone is super nice and patient with us and our dogs. It is evident that they care about the health of our pets over anything else.
Very highly recommended.
Our main Veterinarian there is Dr. Kats, but we've seen the other Veterinarians and enjoyed working with each of them.
Also - very willing to work with you on whatever issue may arise with your pet!
Deanna Stanley
17 May 2015
REPORT
I have been going to Muddy Branch for several years as they are not only my vet, but offer their services at cost to the rescue group I volunteer with. All three vets are caring people who are willing...
I have been going to Muddy Branch for several years as they are not only my vet, but offer their services at cost to the rescue group I volunteer with. All three vets are caring people who are willing to take the time to make sure your pet is doing their best. The staff are all friendly and helpful - it's obvious they love animals.
This time when I visited, my dog too exception to having his teeth examined and snapped at the vet. She went out of her way to make sure there was no pain causing his reaction and then spent some time with me reassuring me that nothing was wrong and suggesting how to prevent this in the future.
When I had to put my last dog to sleep I lost count of how many people there hugged me and told me they were sorry. This kind of caring means a lot.
Melanie Granados Galvez
1 May 2015
REPORT
The best place ever !!! I took my kitten in for a check up and everyone was so friendly , extremely loving with my kitten. Explained step by step what i needed to do to take care of her.
Nicki Saffell
25 Mar 2015
REPORT
All 3 of the doctors are amazing, patient, kind, compassionate and just so wonderful. The staff is all great. We have 2 dogs and they love going to the vet to get treats. Thank you to all of you for a...
All 3 of the doctors are amazing, patient, kind, compassionate and just so wonderful. The staff is all great. We have 2 dogs and they love going to the vet to get treats. Thank you to all of you for all you have done for Zeus, Zephyr and us. <3
Jac Qui
19 Sep 2014
REPORT
So thankful for the whole crew at muddy branch. I have hairless sphynx and they require a bit more tlc than the average cat. My boy has HCM and they have gone above and beyond making me feel like they...
So thankful for the whole crew at muddy branch. I have hairless sphynx and they require a bit more tlc than the average cat. My boy has HCM and they have gone above and beyond making me feel like they are getting the best care and providing emotional support during the hard check ups. They collaborate very closely with our cardiologist and a dermatologist. Dr. Katz never pretends to know it all and does research and takes an opportunity to always learn more and Jen and Nikki have been huge supports watching my kitties when I have to go out of town. There's no one else I trust them with!
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(301) 963-0275
Business Hours
Monday
Mon
07:30AM-19:00PM
Tuesday
Tue
07:30AM-19:00PM
Wednesday
Wed
07:30AM-19:00PM
Thursday
Thu
07:30AM-19:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:30AM-14:00PM
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Muddy Branch Veterinary Center
Gaithersburg, Maryland
General Info
**We have just recently added Laser Therapy to our list of services. Please contact us if you would like to learn more. **
Our hospital operates under a "we treat your pet like we treat our own" philosophy! We are located in the Muddy Branch Square shopping center with Giant Food and Starbucks, between the Right Time Medical center and Subway. Dr. Victor Katz has owned and operated Muddy Branch Veterinary Center since 1994. In 2011 we moved our practice to our new location at this shopping center. Working alongside Dr. Katz are Dr. Lisa Challberg and Dr. Emily Cornwell. Feel free to come by for a tour of our facility and to meet the staff and doctors.
We offer general veterinary care and vaccines, laser therapy, radiology, laboratory services and surgery. We also work closely with an orthopedic surgeon who will perform specialty surgeries such as TPLO or soft tissue surgeries out of our clinic.
If you have an after hours emergency please contact the Hope Center in Rockville:
The Hope Center
1 Taft Court
Rockville, MD 20850
301-637-3228
Our hospital operates under a "we treat your pet like we treat our own" philosophy! We are located in the Muddy Branch Square shopping center with Giant Food and Starbucks, between the Right Time Medical center and Subway. Dr. Victor Katz has owned and operated Muddy Branch Veterinary Center since 1994. In 2011 we moved our practice to our new location at this shopping center. Working alongside Dr. Katz are Dr. Lisa Challberg and Dr. Emily Cornwell. Feel free to come by for a tour of our facility and to meet the staff and doctors.
We offer general veterinary care and vaccines, laser therapy, radiology, laboratory services and surgery. We also work closely with an orthopedic surgeon who will perform specialty surgeries such as TPLO or soft tissue surgeries out of our clinic.
If you have an after hours emergency please contact the Hope Center in Rockville:
The Hope Center
1 Taft Court
Rockville, MD 20850
301-637-3228
Business Hours
Monday
07:30AM-19:00PM
Tuesday
07:30AM-19:00PM
Wednesday
07:30AM-19:00PM
Thursday
07:30AM-19:00PM
Friday
07:30AM-18:00PM
Saturday
08:30AM-14:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Shannon
3 Jun 2024
Update to my previous post: In summary, our dog did not have a tumor and we avoided a costly and unnecessary surgery, as well as a long recovery with possible complications.
We ended up taking our do...
Update to my previous post: In summary, our dog did not have a tumor and we avoided a costly and unnecessary surgery, as well as a long recovery with possible complications.
We ended up taking our dog to Bennett Creek Animal Hospital in Clarksburg, and were fortunate enough to have an appointment with a surgeon, Dr. Walcoff. He looked at the lump and noticed that it was still oozing and infected-looking. He suspected that it was a very infected and inflamed anal gland, and didn't want to jump to a tumor. I explained what our previous vet said and that she wanted to do surgery without diagnostic testing. He took Pepper back and was able to squeeze some of the fluid out. He reported back that he thought there was more to remove but that it was very thick, so he wanted to sedate her, clean out the lump, and inject it with antibiotics. After about an hour, Pepper was still woozy but the lump looked smaller. She had a rough evening, but woke up much perkier. After two days she was doing well and back to her old self again. The Dr. also did a cytology that he sent out for analysis, and after assessing the sample, they found no tumor. We took her back a week later for a follow up appointment and the doctor said it is healing well. There is still a small lump so her injected it with antibiotics once more and said to contact him should any issues arise. I asked for our records to be requested from Muddy Branch and will be using Bennett Creek for both pets, from this point forward.
If we hadn't trusted our instincts and advocated for our pet, she would have had an unnecessary surgery, potential complications, and a long recovery.
Shannon
21 May 2024
I’ll start by saying how disappointed I am to write a negative review because we’ve been with this vet for over 12 years. We’ve always had good experiences with them, even when our chihuahua had a tum...
I’ll start by saying how disappointed I am to write a negative review because we’ve been with this vet for over 12 years. We’ve always had good experiences with them, even when our chihuahua had a tumor and ended up needing a full front leg amputation. Dr. Chalberg was attentive, patient, comforting and kept in touch throughout Penny’s recovery.
Now our second dog has a lump on her rear, which looks like a very infected anal gland. I took her to the vet for evaluation on Thursday and saw a doctor I haven’t had before, Dr. Corrigan. My initial impression was that she wasn’t unfriendly—she was pleasant and kind to our dog—but she was generally flat. After looking at our dog, she said it could be an infected anal gland or a tumor, and that she’d likely need surgery, or, if the pre-op scans showed that it was cancer that had spread, then we would discuss maybe just making her comfortable. I was surprised by her assessment that it might be a tumor, and that her time could be running out. The doctor took pictures and measurements of the lump and said she’d share it with the surgeon and get his assessment and a quote, which sounded like a good next step. I got a call later that afternoon from the doctor saying that the surgeon thought it was a tumor as well and he is available for surgery Monday. Keep in mind it is Thursday and this diagnosis was based on sight. She acknowledged it was a lot to think about and that if we needed time to think then that was ok. It was a lot to consider due to coast (estimated $5,000), and time (we needed to decide in a day). We decided we needed a second opinion.
Friday morning I decided to email Muddy Branch asking about the diagnostic options, timing, and a few other questions. I received a phone call from Amy, a receptionist, and her conversation with me in no way reflected anything I had asked about in my message. She was defensive and had an attitude. When I asked questions about aspirating the growth, she stammered over an ultimately defensive reply that dismissed it as an option, mentioned that they were working on scheduling Monday’s procedure with the surgeon, and said that we needed to drop our dog off for the day for the pre-op work. By the end of the call, when I said I needed to discuss what she’d told me with other family, she essentially said she needed an answer in 30 minutes.
We get a second opinion the next day and the other doctor also believes it’s likely a tumor that should be removed. She suggests that, if we can get the surgery done Monday still, then it might be best to pursue that option. I called Muddy Branch but the doctor wasn’t available so I left a message with the receptionist. Dr. Corrigan had mentioned previously that she’d be in on Saturday since I said I’d call to give her an update on our dog. I call Saturday, leave another message and never receive a return phone call.
It’s now Monday, and I waited until about 3pm, then decided I would try to reach Dr. Corrigan one last time. I call and reach a receptionist who tries to see if Dr. Corrigan is available. When she returns to the phone she informs me that the doctor is on her way out and unable to talk, but asked that she relay to me that unfortunately the surgeon was only available on that day (Monday) and has no availability at this time. She said we could try to go through Blue Pearl or another surgery center in Gaithersburg.
I couldn’t believe that our pet’s health wasn’t a priority, and that in some way, this change in attitude felt like it stemmed from us wanting a second opinion and not being comfortable jumping to surgery with no time to think about it and no diagnostic testing. I’m also highly offended that after being with Muddy Branch for over 12 years, they would treat a loyal client this unprofessionally. Needless to say we won’t be returning, but it’s sad because this is the only vet we’ve had.
So our dog may have cancer and now we’re scrambling to find a surgeon who can remove this growth ASAP. I’ve called several places and no one does this specialized surgery. I called VRA in Gaithersburg and they can’t schedule a consultation for two weeks.
Even if the surgery couldn’t have been done today, it would have been nice if the doctor at least called to check in and to explain that the window of opportunity may have closed but we’d see what we could do. Or, knowing that Monday was the only chance, it would have been nice if she’d taken the time to really explain, that while she understood it is a big/stressful decision being asked in a short amount of time, that if we didn’t do it Monday then it might be weeks before there was another chance, which may have compelled us to take the leap. But neither of those things happened, sadly.
Don Phillips
29 Jul 2021
Miss Savannah loves Muddy Branch.
We only hope we're able to find a vet half as good as Muddy Branch in Colorado.
Thanks for being such a great group of people working there.
Marianne M.
11 May 2019
Wasn't happy with how they handled my questions over the phone- didn't even go in after that!
Caitlin T.
26 Sep 2018
If I could give zero stars, I would. Dr. Katz is arrogant, self- righteous, and obnoxiously condescending. I generally try to avoid scheduling appointments with him because he's truly insufferable. He...
If I could give zero stars, I would. Dr. Katz is arrogant, self- righteous, and obnoxiously condescending. I generally try to avoid scheduling appointments with him because he's truly insufferable. He shoves medicine down your throat that he clearly only promotes because pharmaceutical companies are paying him to, he gets defensive if you dare question his diagnoses or treatment plans, he talks too much and doesn't listen. Dr. Cornwell overcharges even more than Dr. Katz but is just as good at diagnosing issues that don't exist. The only vet they've ever had there who was worth seeing was Dr. Lowenthal, who wisely moved to Falls Road Vet in 2016. I regret not following her then. Most recently, we brought our dog in for an ear infection. We left with 6 prescriptions and a $683 bill. We were finally at our breaking point with the pricing and ask for our dogs' records. 3 days later, our dog was throwing up 3-6 times a day, hardly eating, wouldn't go on walks, and I actually thought (still think) he was dying from all the meds. Needless to say, we stopped the treatment plan and asked to speak with a doctor. When we spoke to Dr. Katz about our dog's condition, he provided enlightening information about the correlation of our dog's condition to our poor dog ownership abilities and then asked why we were even calling since we already asked for our records. He has zero respect for his customers or concern for his patients. Spare your animal's life and your wallet....DO NOT BRING YOUR PETS TO MUDDY BRANCH VET!!
Nathaly U.
23 Sep 2018
Go to CARING HANDS ANIMAL HOSPITAL instead!!!! This review is based on my experience with this veterinary center. The reason for my visit was for my concern of the hard lump on my labradoodle's he...
Go to CARING HANDS ANIMAL HOSPITAL instead!!!! This review is based on my experience with this veterinary center. The reason for my visit was for my concern of the hard lump on my labradoodle's head and wanted an answer. The vet was Lisa Chalberg. The wait time was about 30 minutes after the appointment. The main talk was about vaccinations and flea+ tick preventatives. I made it well known the priority for the visit was his hard lump. Chalberg didn't have an answer of what the lump on his head was. She put him on antibiotics for one month and recommended a recheck up once his antibiotics were done. I returned for the recheck. There was no change in his lump at all. After a failed needle test, Chalberg "guessed" the lump could be a cyst or a bug bite infection. I felt a little relieved that it wasn't a tumor. After the visit, I paid for all the vaccinations she recommend and a different set of expensive antibiotics. She wrote down under his profile that the next step would be to continue the antibiotics or surgically remove. After the ten days, I didn't notice much improvement but since she had already recommended continuing pills or surgery I decided for my dog to continue for ten more days to see if there will be a greater change in the size of the lump. She denied my initial request for a refill because she wanted to "see" the lump (meaning I'd be charged $55 just for her to "see" it) We spoke on the phone, after explaining to her what we had talked about, she agreed to writing the perception with a cost, a fee! My choices were, a recheck, or a fee. I felt extremely taken advantage of. It became clear that they care about their profits before your pet. I agreed to the fee, and she denied the request a second time recommending he needs a recheck. After speaking to the front desk, I was told a manager would contact me later that day to resolve the issue. I was not contacted. Instead I visited CARING HANDS ANIMAL HOSPITAL. My labradoodle was seen quickly by the vet. We decided to do a cytology test of the lump. The next day I received a call from my vet with the factual results of what the lump is. With the recommendations of our new vet, Dr Han, my labradoodle's lump has gotten much smaller in size in just 4 days!! I could not be happier with my decision to leave Muddy Branch Vet and take my business to CARING HANDS ANIMAL HOSPITAL.
Vicki R.
25 Aug 2018
I began coming to muddy branch vet for my puggle in 2016. He has always seen Dr. Emily Cromwell. She has the sweetest demeanor. Derby is always a little nervous when visiting the vet but she and the s...
I began coming to muddy branch vet for my puggle in 2016. He has always seen Dr. Emily Cromwell. She has the sweetest demeanor. Derby is always a little nervous when visiting the vet but she and the staff have won over his heart. I took Derby in recently due to injuries he received at boarding. I was immediately greeted by the front desk staff. She weighed him and escorted us to the exam room. Mattie came in and asked the required questions. When she left the room she heard Derby barking. She brought in a blue tooth speaker playing soft music (music therapy). He calmed down a great deal. On this particular visit, Mattie advised me that Derby would be seeing a different vet. I was not pleased to hear this. I only waited for the scheduled appt. time to see Dr. Cromwell. She saw my dismay and took it upon herself to ask Dr. Cromwell if she could see Derby even though she had a full schedule. She said there wasn't any guarantees but she would try. I was very appreciative.A few minutes later, to my delight Dr. Cromwell walked into the room. Derby and I were both happy. She is so good with him. She examined him, played with him, talked to him and gave him treats.In conclusion, she gave us an antibiotic for Derby's eye, take away instructions, and left us feeling relieved about our visit.I would recommend Dr. Cromwell and muddy Branch vet to anyone in the Gaithersburg area.
Hwan Choi
11 Jul 2018
I've taken my girl Molly here twice so far and I always leave content. Dr.Katz and the veterinary technicians are always so patient with my companion who is often skiddish and difficult to keep calm. ...
I've taken my girl Molly here twice so far and I always leave content. Dr.Katz and the veterinary technicians are always so patient with my companion who is often skiddish and difficult to keep calm. She is a 16 lb. rat terrier who has had previous experiences with other vets that have not gone so well. Thank you guys so much. Will be back again soon for a teeth cleaning!
Felicia Daniel
6 Jul 2018
Sebastian and I really love this place. Everyone is exceptionally kind and patient. Dr. Emily C. is simply wonderful!!!!
Melanie Gardner
22 May 2018
I recently switched to Muddy branch vet and I have been very happy with the service my dog and I have received. It's easy to get an appointment and in my two visits they have been running on time. Dr....
I recently switched to Muddy branch vet and I have been very happy with the service my dog and I have received. It's easy to get an appointment and in my two visits they have been running on time. Dr. Katz listens and doesn't rush you through the visit. Everyone who handled my dog while we were there was very kind.
Jeannette Lemieux
14 May 2018
Excellent care - we've been taking our pets ( cats and dogs) to Muddy Branch Veterinary Center for years. The staff are friendly and professional, Doctors excellent. I can highly recommend this prac...
Excellent care - we've been taking our pets ( cats and dogs) to Muddy Branch Veterinary Center for years. The staff are friendly and professional, Doctors excellent. I can highly recommend this practice.
Amira Z
4 May 2018
I love this place. Such friendly and caring staff members from the moment you walk in the door. You can tell everyone there really genuinely loves animals and is concerned for the welfare of your pet....
I love this place. Such friendly and caring staff members from the moment you walk in the door. You can tell everyone there really genuinely loves animals and is concerned for the welfare of your pet.
Dr. Challenge is my favorite because she takes a modern and holistic approach. She is a traditional vet but also offers services like acupuncture and laser which have been vital for some of my dogs injuries. I have a husky who LOVES TO RUN and as a result has had muscle strains which have responded wonderfully to acupuncture.
I would definitely recommend this veterinary clinic!
Vivian A.
28 Apr 2018
My dog is a very nervous fellow but the staff here all take care of him very well. From the receptionists to vet techs to vets, they all make him as comfy as possible. He's been going here for 8 years...
My dog is a very nervous fellow but the staff here all take care of him very well. From the receptionists to vet techs to vets, they all make him as comfy as possible. He's been going here for 8 years and they've kept him healthy.
Jason Richardson
13 Apr 2018
We've used this vet for our cats for a couple of months now (they're expensive, but they're right next door). Their staff has always been very friendly and taken good care of our cats. When I brought ...
We've used this vet for our cats for a couple of months now (they're expensive, but they're right next door). Their staff has always been very friendly and taken good care of our cats. When I brought my (expensive) kitten in for her spay, Dr. Katz called me to talk the procedure over, which I appreciated. I expressed concern over the amount of hair he would have to shave for the operation, and he explained that he would be shaving her stomach, but did not mention shaving any other location. I spoke with another vet who is careful to shave even less, but I finally decided to stay with Muddy Branch because we had a relationship with them. When we got my kitten back, we discovered that they had shaved not only her stomach, but also both her writs! I had not given them permission to do this. I researched this and talked to multiple vets (and my breeder) and none of them explained that this might need to be done. I have owned multiple other female cats in the past (and friends of ours do too) and none of them have ever needed this done. Dr. Katz did not warn me that he would have to shave any other parts of my cat, even though I was asking him specifically about the extent of shaving her. I would not have let him perform the operation if he had told me this. Yes, the hair will grow back, but now her appearance will be marred for however long that will take (precious weeks of her as a kitten).
Nate Brech
10 Mar 2018
I can't say enough about this place. I've been taking my dog here for 4 years now. Even after I moved to northern Virginia I still keep them as our vet. The support staff is incredibly friendly and th...
I can't say enough about this place. I've been taking my dog here for 4 years now. Even after I moved to northern Virginia I still keep them as our vet. The support staff is incredibly friendly and the doctors are thorough, knowledgeable, and truly care about your pet and your concerns. I highly recommend this vet!
gusgusgeol
9 Mar 2018
I was referred by a close family that swears by this place, I now know why. Amazing doctors, it is clear by the staffs knowledge and familiarity with every client that came in that they love their job...
I was referred by a close family that swears by this place, I now know why. Amazing doctors, it is clear by the staffs knowledge and familiarity with every client that came in that they love their job. the rooms are spacious and clean
Rose Quintilian
6 Mar 2018
I love this practice! I have taken all my pets there for years and they always provide exemplary service. The entire staff is professional, knowledgeable, and friendly. They really care about my fa...
I love this practice! I have taken all my pets there for years and they always provide exemplary service. The entire staff is professional, knowledgeable, and friendly. They really care about my family. I highly recommend them!
Kimberly C.
27 Jan 2018
We have been going Muddy Branch Vet since they opened. I think we were one of their first families. We joined them with two Bassets and now more than 20 year later we have brought them the newest memb...
We have been going Muddy Branch Vet since they opened. I think we were one of their first families. We joined them with two Bassets and now more than 20 year later we have brought them the newest member of our family a beautiful Pomsky. Our current Basset has given his stamp of approval to Muddy Branch and so has the new puppy. Everyone who works there is kind and understanding through the life events that happens with pets. We would never dream of going anywhere else.
Ana Arriaza
17 Jan 2018
Best place ever. I’ve been taking my dog there since I adopted him about 4 1/2 years ago. Every time I take him there he is treated so nicely and evaluated thoroughly. Today I took him for his achy bo...
Best place ever. I’ve been taking my dog there since I adopted him about 4 1/2 years ago. Every time I take him there he is treated so nicely and evaluated thoroughly. Today I took him for his achy bones, the doctor did a thorough exam. She provided me with lots of information and ideas to help alleviate his aches and pains. Thanks for all you do!
R B.
21 Jul 2017
I came to Muddy Branch Vet based on Yelp reviews. Glad to have found them. My cats have seen Dr. Katz and Dr. Challberg- I'd highly recommend both of them. Very attentive and caring. It was also easy ...
I came to Muddy Branch Vet based on Yelp reviews. Glad to have found them. My cats have seen Dr. Katz and Dr. Challberg- I'd highly recommend both of them. Very attentive and caring. It was also easy to make appointments.
Linda Thelin
12 May 2017
I have been taking my dog here for years and the staff is always friendly and knowledgeable. It's easy to get an appointment and the prices are very fair for the service. Most of all, I appreciate tha...
I have been taking my dog here for years and the staff is always friendly and knowledgeable. It's easy to get an appointment and the prices are very fair for the service. Most of all, I appreciate that the staff are very real and down-to-earth people. There is no pushing of expensive food, treats, procedures, etc. Just normal people who genuinely have your pet's best interest in mind.
I have recommended this place to friends who have also had good experiences.
Kelly Nunez Brown
12 Feb 2017
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable ...
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable with her and she truly cares for each and every pup that she sees. She goes over every available treatment option and benefits/risks of each option. The entire staff is wonderful! We get a lot of our clients asking for vet recommendations and Muddy Branch is always #1!
kelly Brown
12 Feb 2017
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable ...
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable with her and she truly cares for each and every pup that she sees. She goes over every available treatment option and benefits/risks of each option. The entire staff is wonderful! We get a lot of our clients asking for vet recommendations and Muddy Branch is always #1!
Kelly B.
12 Feb 2017
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable ...
Love Muddy Branch Vet! We've seen Dr. Challberg many times for our own two dogs as well as dogs that we care for in our boarding and daycare business. She takes time to let the dogs get comfortable with her and she truly cares for each and every pup that she sees. She goes over every available treatment option and benefits/risks of each option. They are very reasonably priced as well! The entire staff is wonderful! We get a lot of our clients asking for vet recommendations and Muddy Branch is always #1!
Steve Poole
11 Feb 2017
Your staff is amazing! The followup and efficiency are a 10 at this time and I thought they were a 10 before!
Tara Murayama
9 Jan 2017
Muddy Branch Vetinary is awesome. We've been taking our dogs there for years. We have a frequent flyer and see Dr. Challberg every time for consistency. They have even fit me in on a really busy day s...
Muddy Branch Vetinary is awesome. We've been taking our dogs there for years. We have a frequent flyer and see Dr. Challberg every time for consistency. They have even fit me in on a really busy day so my dog could be seen by Dr.Challberg before her condition became worse. I really appreciated that I didn't have to see another vet who was not as familiar with my dog. I know the doctors talk every day and are familiar with all the dogs but mines a little bit more complicated than your average doggy. Staff is great. I totally recommend.
Susan Harriet Baker
23 Dec 2016
Great people, great care. Very grateful. All my kitties have had the utmost confidence in Dr. Katz and his staff. Thank you!!!!!
Stephen K.
25 Nov 2016
We switched here after going to another place that shall rename anonymous and we are super glad we did. The staff is very friendly and always makes our dog feel comfortable, even getting down to thei...
We switched here after going to another place that shall rename anonymous and we are super glad we did. The staff is very friendly and always makes our dog feel comfortable, even getting down to their level instead of always on the exam table. The facility is clean and the prices are definitely fair and reasonable. Dr. Katz is very informative and always listens to us and answers questions.
Ern Lard
23 Nov 2016
I am a new pet owner and was really nervous about finding the right place to take my dog. Dr. Katz was great! He explained everything and was not pushy. We had a great experience!!
Lisette O.
16 Oct 2016
Service here was GREAT. The vet took her time to really examine my dog. She listened to everything I had to say about my dog even if I spoke for an hour. She didn't charge for my time, she just charge...
Service here was GREAT. The vet took her time to really examine my dog. She listened to everything I had to say about my dog even if I spoke for an hour. She didn't charge for my time, she just charged for the service she did to my dog which was great. She gave me trial allergy pills for my dog and the vaccine that she needed. Even when I turned down one vaccine to do next time, she didn't judge or get upset. The only reason why I give this vet four stars is because of the price, a little pricey for my budget but overall GREAT service for the first time visiting. P.s make your appointments on yelp! Jennifer was very helpful in making the appointment for me.
Ellen Carey
27 Sep 2016
Awesome. I have known dr. Katz for 20-plus years currently living in North Carolina I have such faith in him and his staff that I drove from North Carolina to Gaithersburg for his help with my three-y...
Awesome. I have known dr. Katz for 20-plus years currently living in North Carolina I have such faith in him and his staff that I drove from North Carolina to Gaithersburg for his help with my three-year-old male German Shepherd I couldn't have been any happier they were wonderful they were great with my dog there's just not enough good to say
Tamir Orbach
28 Aug 2016
A great veterinary center with good vets and techs. They don't hard sell you on treatments. They understand that pet owners don't all have enough money to take the most expensive approach. So the are ...
A great veterinary center with good vets and techs. They don't hard sell you on treatments. They understand that pet owners don't all have enough money to take the most expensive approach. So the are transparent and offer you options. I really like their approach.
Wendy Kalavritinos
14 Aug 2016
I adopted a dog and needed to have her seen before I left for vacation. The receptionist worked with me to fit her in the next day. The vet was great with her and explained everything to me. I was ...
I adopted a dog and needed to have her seen before I left for vacation. The receptionist worked with me to fit her in the next day. The vet was great with her and explained everything to me. I was very pleased with the visit.
Jessica Brede
2 Aug 2016
These folks have been taking care of our dogs for 20 years. Amazingly caring and kind doctors and staff that go above and beyond for love of our furry companions. Best care anywhere!
Bonni A.
26 Jul 2016
GO TO KENTLANDS VETERINARY HOSPITAL. I would not recommend this place to anyone. I just moved here from Texas and I happened to have an emergency with my dog. I brought my dog here first because they ...
GO TO KENTLANDS VETERINARY HOSPITAL. I would not recommend this place to anyone. I just moved here from Texas and I happened to have an emergency with my dog. I brought my dog here first because they had good reviews, I tried to call, twice (per their instructions for an emergency on their website) but no one answered so I drove over. When I arrived their receptionist-Gabby-was completely rude and cold to me. She said that there was no way she could help me because I wasn't already a customer, I asked if I could become a customer and she said I could-in two weeks, (which obviously doesn't work for me because I was having an emergency and she knew that). I left this place crying because of how shockingly rude, cold and uninterested in helping me the receptionist was and my husband called in to discuss with the manager. The manager called me per my husband's request to discuss my experience, she was very apologetic and nice on the phone. I do however think that I should still share my experience with this place because as soon as I left I was greeted very warmly by the Kentlands Veterinary Hospital. Kentlands Veterinary Hospital not only got in me in within the next hour but they offered to collect my dog's records from our previous veterinarian for me. They also took me back to see my dog's x-rays so that I could understand what they were doing and I had a chance to look at what they were looking at. I also received two follow up calls from the actual vet to make sure that my dog was doing alright after the visit. It was fantastic service, even better than my last vet. So for that reason I'm posting my review. Despite this manager's best efforts to make this better...if you're considering this place just go to Kentlands, it's GREAT!!
Claudia Harbourt
14 Dec 2015
Dr. Katz has been our vet for 19 years. I wouldn't go anywhere else.
Eunice K.
30 Nov 2015
I've ALWAYS had a positive experience with Dr. Katz and staff and never walked out of this office feeling like I just wasted money. Even when I lived in VA, I drove all the way here to have my dog see...
I've ALWAYS had a positive experience with Dr. Katz and staff and never walked out of this office feeling like I just wasted money. Even when I lived in VA, I drove all the way here to have my dog see Dr. Katz.I've been taking my sweet Rottweiler, Tyson, here since he was a puppy. I love that I can walk into the office and be greeted with "Hey Tyson!" almost immediately. Dr. Katz has always given us great, honest advice when it comes to my dog! Which I appreciate since he really cares about the well being of our pets versus trying to constantly sell us on things that we do not need.Not sure where the negative reviews are coming from about Dr. Katz being rude, but I've never had this issue. He's been genuine, kind, and very respectful. I trust my dog to be under his care!!
Debby Morris
29 Nov 2015
They really take great care of out dogs, have a multi pet discount and are more reasonable charges than anybody else in this area!
David H.
25 Nov 2015
Haven't Yelped in a while. Today, we needed to take Mom's cat in. Today ended up being his last day in earth. I live on the other side of the country. Here to visit family. Glad that there is Yel...
Haven't Yelped in a while. Today, we needed to take Mom's cat in. Today ended up being his last day in earth. I live on the other side of the country. Here to visit family. Glad that there is Yelp. Everyone in the clinic were courteous and caring. They even were able to fit in a last minute, same day visit. The clinic does the blood test onsite. Confirming why he wasn't feeling well. with severe ulcer's in the mouth, kidney failure, and liver going. It was sad to see him go. Pickle, thank you for everything. Thank you for keeping Mom entertained. Thank you for being part of the family. We miss you.Rest In Peace.Thank you Doc and the other technician... I forgot you names. Not the time for me to remember names at the time. I felt that you cared so much. Even to a first time visit. Then again, Pickle has that effect on anyone around him. He is a great family.
Romina Roddy
24 Nov 2015
Worst vet I have ever been to! Practice where chaos and disorganization are only surpassed by service mediocrity, rudeness and unprofessionalism. I have never dealt with a more dismissive, rude, uncoo...
Worst vet I have ever been to! Practice where chaos and disorganization are only surpassed by service mediocrity, rudeness and unprofessionalism. I have never dealt with a more dismissive, rude, uncooperative and unprofessional vet practice, and nobody ever tried to bully me the way a certain vet named Katz did a few weeks ago at Muddy Branch Veterinary Center, "MBVC". I went to pick up a prescription and get my pet insurance forms signed because MBVC wouldn't mail them or
Joey Thomas
3 Sep 2015
They have kept care of my pets for many years.
Maryann Shanesy
13 Aug 2015
We had our first appointment with Dr. Katz. He took the time to speak to us about the details of care for our new dog and we found him very knowledgeable and unrushed.
Jaclyn S.
10 Aug 2015
My cat, Kali, had been losing quite a bit of weight since we moved (and has a history of IBD and chronic respiratory issues, poor thing), so I wanted to bring her in for a checkup. We saw Dr. Challber...
My cat, Kali, had been losing quite a bit of weight since we moved (and has a history of IBD and chronic respiratory issues, poor thing), so I wanted to bring her in for a checkup. We saw Dr. Challberg, who reviewed Kali's past medical records that I had asked them to request from our old vet, and was very attentive in listening to my concerns about Kali. She took some blood and urine to run tests and did a thorough physical exam. The office emailed me a detailed report after our visit, which was great. When Kali's lab results came in, Dr. Challberg called to discuss them with me in detail so we could decide how to proceed. As a bonus, the compounding pharmacy that Muddy Branch uses is far cheaper than the one I had previously been using--and they even ship the medication to my house!
Christine G.
25 Jul 2015
*This review is for grooming only**We take our pet there for Veterinary services and always have a great experience with Dr. Katz, so we decided to try the grooming services; bad idea. We have a poodl...
*This review is for grooming only**We take our pet there for Veterinary services and always have a great experience with Dr. Katz, so we decided to try the grooming services; bad idea. We have a poodle mix; for our first visit they cut his body perfectly but really cut his face too short. We decided to give them another try and thought with specific instruction on what we wanted the cut would be perfect. Well, unfortunately that wasn't so. Our dog was shaved so low he's unrecognizable and further they didn't listen to anything I said after i took care to show exactly how low to cut him. It's like they are on autopilot and give every dog the same cut. We will be getting our dog groomed somewhere else.
Martin S.
12 Jun 2015
Horrible customer service!We called to schedule an anal gland cleaning and were quoted a price of $13 over the phone. After arriving and receiving the service we were charged $27. The receptionist wa...
Horrible customer service!We called to schedule an anal gland cleaning and were quoted a price of $13 over the phone. After arriving and receiving the service we were charged $27. The receptionist was rude and claimed it was impossible that someone quoted us that price because they always charge $27 for anal gland cleaning. We came home and checked with my mother who recommended this place. She had receipts of past visits showing anal gland cleaning for $16. My mother then called and spoke with a supervisor who was rude and confrontational. She insisted there was only one price for anal gland cleaning until my mother said she had receipts showing a lower price. The supervisor then said the difference in price can happen depending on how full the anal glands are. So basically they charge you more if they feel like it. Obviously you only take your dog to get the anal glands cleaned when they are full. My mother had been going to this vet for years and this was never explained until today. In addition she spoke to Dr. Katz and he was not the least bit sympathetic to our situation, nor did he care about the rudeness of his staff other than saying "I'll look into it"After the ambiguity in pricing and the rudeness of the staff we will never go back to this vet. In addition my mother has decided to switch vets as well after the treatment she received. After being a loyal customer for years she never expected to be treated so rudely. Customer satisfaction is definitely not a priority at the Muddy Branch Veterinary Center and I recommend you take your pet elsewhere.
Joseph Morelli
21 May 2015
My fiancee and I moved to the area about a year ago and use this vet for our two dogs. We absolutely love it there. Everyone is super nice and patient with us and our dogs. It is evident that they ...
My fiancee and I moved to the area about a year ago and use this vet for our two dogs. We absolutely love it there. Everyone is super nice and patient with us and our dogs. It is evident that they care about the health of our pets over anything else.
Very highly recommended.
Our main Veterinarian there is Dr. Kats, but we've seen the other Veterinarians and enjoyed working with each of them.
Also - very willing to work with you on whatever issue may arise with your pet!
Deanna Stanley
17 May 2015
I have been going to Muddy Branch for several years as they are not only my vet, but offer their services at cost to the rescue group I volunteer with. All three vets are caring people who are willing...
I have been going to Muddy Branch for several years as they are not only my vet, but offer their services at cost to the rescue group I volunteer with. All three vets are caring people who are willing to take the time to make sure your pet is doing their best. The staff are all friendly and helpful - it's obvious they love animals.
This time when I visited, my dog too exception to having his teeth examined and snapped at the vet. She went out of her way to make sure there was no pain causing his reaction and then spent some time with me reassuring me that nothing was wrong and suggesting how to prevent this in the future.
When I had to put my last dog to sleep I lost count of how many people there hugged me and told me they were sorry. This kind of caring means a lot.
Melanie Granados Galvez
1 May 2015
The best place ever !!! I took my kitten in for a check up and everyone was so friendly , extremely loving with my kitten. Explained step by step what i needed to do to take care of her.
Nicki Saffell
25 Mar 2015
All 3 of the doctors are amazing, patient, kind, compassionate and just so wonderful. The staff is all great. We have 2 dogs and they love going to the vet to get treats. Thank you to all of you for a...
All 3 of the doctors are amazing, patient, kind, compassionate and just so wonderful. The staff is all great. We have 2 dogs and they love going to the vet to get treats. Thank you to all of you for all you have done for Zeus, Zephyr and us. <3
Jac Qui
19 Sep 2014
So thankful for the whole crew at muddy branch. I have hairless sphynx and they require a bit more tlc than the average cat. My boy has HCM and they have gone above and beyond making me feel like they...
So thankful for the whole crew at muddy branch. I have hairless sphynx and they require a bit more tlc than the average cat. My boy has HCM and they have gone above and beyond making me feel like they are getting the best care and providing emotional support during the hard check ups. They collaborate very closely with our cardiologist and a dermatologist. Dr. Katz never pretends to know it all and does research and takes an opportunity to always learn more and Jen and Nikki have been huge supports watching my kitties when I have to go out of town. There's no one else I trust them with!
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