I work with a feline rescue group and have taken a cat to Canal Clinic previously, but today when I called for an appointment for my new foster I was told by the incredibly rude and incoherent staffer who answered the phone that they "can't take in or work with too many rescue groups."  When I asked for an explanation of what she meant, she said, under her breathe, "Oh my God."  When I said "what" she then said "nothing."  UNBELIEVABLY RUDE and DISMISSIVE and could not explain a valid reason for not wanting to schedule the appointment. Dr. Taylor was lovely the last time I visited with a previous foster cat, but I will NEVER EVER use this clinic again.  All I wanted was for the cat to get her rabies vaccination updated.  And I will spread the word among all the rescue groups in the area that we ARE NOT WELCOME at Canal Clinic.I won't mention the staffer's name, but she knows who she is and if Dr. Taylor cares about her reputation, she'll have a conversation about customer service skills with this particular staff (the call took place Thursday, June 15th at 11:08 a.m. - check the logs if you need to know who it is). Read Less

I love everything about Dr. Taylor and her practice. She's kind, efficient, and provides excellent care. We never wait, we're never overcharged, we actually look forward to bringing our dogs in. We're clients for life! Read Less

Dr. Taylor was able to fit my dog in for his shots within the week! She is amazing with dogs and the office is very welcoming. Changing vets after a move could be stressful, but the Canal Clinic made it easy for us! This intimate practice is great for all crazy dog moms like me! Read Less

I brought my puppy here for the AWLMC Spay/neuter program. I was able to get an appointment to schedule his surgery the next week after I got my certificate. Everyone that I met and talked to on the phone was very nice.I would have given them 5 stars until I noticed in the car on the way back home post surgery that my dog's nails were trimmed and 1 of them was bleeding.No one told me that they were going to clip his nails. I guess I wouldn't have cared had they not cut his quick. When I called the office they said that they always trim nails when they get put under anesthesia. I'm upset because first, they didn't tell me they were going to trim his nails, and second, they still managed to cut his quick even though he was put under and not moving. That just tells me whoever did it was careless and/or rushing. The other thing that bothered me was that I never met the veterinarian who performed the neuter... I just thought that maybe since it was a minor surgery, it wasn't their policy/necessary. Sorry to say, I'm not particularly happy with this experience. Read Less

Very pleased I found canal clinic. I've never had to wait long to get an appointment, they are always on time, have weekend hours, and their prices are amazing considering they are Potomac (is that even possible?). I hope I never have to see them other than for routine physicals, but they make every visit really comfortable. Read Less

It brings me no joy to write this review, but it needs to serve as a warning for people who may want to take their furry friends to this clinic based on Yelp reviews, which is what I did. I entrusted the life of my very best friend to this doctor for my year in DC. I went twice with my beautiful 14 year old mixed golden breed.I loved the casual office environment, adjacent to a home upon where roamed a large pig and various animals, and, although the front desk was initially persnickety, they warmed up. I loved Dr Taylor's casual chic vibe and easy way with my dog, although I was surprised at both her health summary and at the extremely short visit. Obviously, having a 14 year old dog, I have been through many vet visits, but never so short with the sense that she was doing me a favor in seeing my pet, as there was someone waiting in the lobby she knew better. My dog was experiencing very heavy panting for elongated periods of time, lethargy, drinking copious amounts of water and acting extraordinarily anxious. To the point he would wake me at night and just pant. I was seriously worried about these new behaviors. After a brief, ten minute exam with palpation, the vet complimented me on his teeth and gave him valium, stating he was disturbed by the weather. I asked her if she was sure, it was very unusual behavior, and Yogibear and I have traveled extensively, the weather should not have this prolonged effect on him, these behaviors were escalating. I asked if there was anything more it could be, anything medical, as he is an older dog. Nope she replied, he is in great condition. He wasn't. He was in decline, starting a prolonged illness, kidney failure, that, had it been caught then, he could have been given a longer and more quality life. I actually took him back to her again a few months later, liking how comfortable he was with her, which I realize now was only docility in the hands of a doctor as my dog is smart, and there was the potential she could have helped him. Had she cared to open her heart a little and pay attention to what she was doing. Again, a short visit and a suggestion to remove a wart on his head. At this time, not only was his kidney failure advanced I found out as soon as I got home to a quality vet a month later, but he had also developed a splenic mass -both are time bombs to a dog's system, and both, if caught early, can be healed or at least monitored and directed. The kidney failure can be slowed down through diet and medicine, splenic masses are risky but can be operated on. The truth is, she did not care. She did not check in with her gut or experience, she had another patient waiting and - when once she may have practiced with some heart, her practice is now a factory - and considering I was a stranger - she really just did not care. I think that was the root of her disregard for my animal. She is old Potomac and did not know us, but her callousness to the health of my animal is against her veterinary oath, and against common decency. I would have been FAR better off consulting Doctor Google with his symptoms. Any vet worth their weight in water knows a male neutered older golden mix with panting and lethargy requires greater investigation. She simply is not a quality practitioner. Moreover, after I moved back to California, a week later upon my dog collapsing, and I ran around taking my dog to three vets: emergency, his regular vet, and a homeopathic vet. I found out that most vets make it a practice to test certain dogs breeds above a certain age (8 or 9) for certain illnesses common with their breeds - it is customary policy, not to mention when an animal comes in with evident symptoms. I found out about the splenic mass at home in California, just 3 weeks after she pronounced him very healthy, but, with a wart. I was not going to operate due to Yogibear's age, but he was fighting and I opted to move forward with the surgery. I was initially not angry she had not caught the mass. In fact, I called her office wondering if I should do the surgery, I still trusted her, foolish me. However, I took him in for preop, and that is when his advanced kidney failure was discovered. I was livid then. He had been healthy on all tests a year before, and only seen her in the interim. There is no way on this green earth she should have missed it. The signs were all there and she had seen him twice. She simply was not doing her job. I called and left an angry message saying as much and requested she return my call. Not only did she not return my call, she then made rude remarks about me personally to someone I know. She is extremely unprofessional. She broke her veterinary oath to my pet, and her commitment to her clients privacy. Any thoughtful professional can recognize grief, and would have thought to return a call. The fact remains, my animal came to her very ill, she had the power to possibly save his life, at least enhance his quality of life, if she had paid attention. Read Less

Dr. Taylor is awesome! She and her staff are very conscious about their practice. I take our two dogs (Gracie and Nigel) to Canal Clinic...Meanwhile, Dr. Taylor hands out a few treats to the dogs, so they are very happy! Read Less

Dr. Taylor and her staff are absolutely top notch. Canal Clinic takes a very personal and warm approach to your four legged family member. The quality of medical care is really top notch. You can't go wrong bringing your pet here. Read Less