Came to have our dog microchipped. The staff is friendly and no matter how many times he growled at them they kept a smile on their face and tried to interact with him. That made the experience better for us. Read Less

I have been going to Flower Valley Vet for over 20 years now and I think the service is fantastic. This place is one of the few vets that I trust whole heartedly and firmly believe that they care about my pets as if they were their own. Stephanie always goes above and beyond to help me, her customer service is remarkable and she is one of the best employees I have ever met regardless of the type of business. Read Less

We have entrusted Flower Valley Veterinary Clinic with the care of our beloved cats for more than thirty years. Dr. James Burns, Dr. Tanya Martof and most recently Dr. Hannah Levy have displayed extraordinary competence and compassion toward our little companions. We would be remiss if we did not mention the very best group of technicians, Stephanie Koluch, Ashley Jardine and Karen Vasquez, who always treated our cats with kindness and love, even in the most difficult times. Susie Jones manages the office, which runs in an impeccable manner. We owe all of them a deep debt of gratitude. Read Less

We have entrusted Flower Valley Veterinary Clinic with the care of our beloved cats for more than thirty years. Dr. James Burns, Dr. Tanya Martof and most recently Dr. Hannah Levy have displayed extraordinary competence and compassion toward our little companions. We would be remiss if we did not mention the very best group of technicians, Stephanie Koluch, Ashley Jardine and Karen Vasquez, who always treated our cats with kindness and love, even in the most difficult times. Susie Jones manages the office, which runs in an impeccable manner. We owe all of them a deep debt of gratitude. Read Less

We have used Flower Valley Veterinary Clinic for our dogs for over twenty years. It's got a small town feel to it as it is located in our neighborhood in Dr. Burns' home. I don't remember Doc Burns or his colleagues ever leading us astray in a diagnosis on any of the four dogs who have been his patients. He is EXTREMELY personable and his support staff are so caring and loving toward the animals I feel completely comfortable with the care, particularly if we have to leave them at the office for a procedure. The staff also is up to date on new products that may remedy a health or behavior problem that doesn't require medical intervention. The only complaint is that it is expensive. Maybe competitive with others in the area but I have never bothered to check because as long as Flower Valley Veterinary Clinic is there and we are here, that is where the dogs will get their care. Read Less

I've been using Flower Valley since being referred there by a veterinary friend because I was dissatisfied with another clinic. The vet friend who referred me worked at Flower Valley part time. This clinched it. I went and have been going for about 30 years. The vet friend who referred me has since moved out of state but still I go to Flower Valley. Dr. Burns and the staff and all of the part time vets I've seen over the years have kept me coming back.Dr. Tanya Martof, the vet I currently see has been marvelous. She has helped keep my elderly cat comfortable and has managed his chronic issues carefully. I believe she is responsible for me still having my older dog - she quickly diagnosed an autoimmune disease in 2014 allowing me to get the dog to the emergency/specialty vet and start her on the treatments that saved her. Recently she again came to the rescue with the same dog diagnosing her gall bladder issues allowing me to get her to the specialist for surgery and the care that should bring her home to me soon.The staff is always there for the clients. They are concerned, caring and supportive. It's always a pleasure to call or visit because you know you'll be greeted with a smile and treated with respect. My dogs have always loved going. Even the cats are happy there. I heartily and sincerely recommend Flower Valley Veterinary Clinic Read Less

I switched to this clinic near my home due to equal parts being frustrated with Banfield's incompetence and the fact that my cat gets severely car sick and every trip is a smelly ordeal. Dr. Burns is very personable, reasonable and knowledgeable. He was able to identify and start treatment of my cat's chronic IBS in one visit - something Banfield's drug and procedure-pushing vets could not figure out in 4 visits, hundreds of dollars and a dozen tests. I have yet to be "upsold" here, which I seriously love. I walked in to pick up medication the other week a few days after speaking to them and I didn't even have to give my name, they instantly knew who I was. As long as this wonderful model of great service for a reasonable price continues, I will be a patron. Read Less

I have vets across the street from me, but I drive 20-30 minutes to go to Flower Valley. They love and care about the animals. Not many places do. They took care of my JRT, Bravo for many years and when it was time for him to live in doggie heaven this past April, they were caring, kind, and made it easier for both he and I. I have just rescued a new pup, Spare, and today was his first visit. I will stick with them as long as I live in Maryland. They gave me advice (since it has been 13 years since I have had a puppy), gave him his first checkup since I brought him home, and made him feel comfortable. Everyone is friendly and love helping furbabies. They don't make you feel rushed at all. This place has a nice home-town vibe. I recommend them to all who has pups and cats. Read Less

Being new to the Rockville, MD area I came across this place! Wowza! What a great find!! Like a diamond in the ruff! From entering the office to the actual visit I was thoroughly impressed with the staff! The staff were knowledgeable, caring & paid attention to all my pets concerns. Reasonable priced. Definitely recommend. Read Less

My father has been taking the family dogs to Dr. Burns for the last 20 -25 years. That says something. I remember going there as a child and how friendly Dr. Burns was and still is. Now that I have two Chihuahuas of my own I took them other places when one slipped on the ice and hurt her leg. I don't know why I didn't take her to Dr. Burns first.  One "younger" vets told me the dog was in pain and need to be put down. The same day a different vet told me the dog didn't need to be put down but needed thousands of dollars in MRI's and possible surgery, thinking it was nerve damage. I passed on that. The dog over the next year regained 90% of use of her leg and runs and smiles and loves life like any other dog. Fed up with three other vets my father chewed me a new one and sent me to Dr. Burns. At the first visit Dr. Burns rubbed the dogs leg smiling at me as I explained the long story. He showed me on a model of a dogs leg that she had torn a ligament in her knee. He asked a few questions and determined the dog was in no pain and didn't "need" surgery to live a happy long life. Years after my dogs and I happy go see Dr. Burns. Read Less

My husband and I bring our dog and cat here. Dr. Burns has been at veterinary medicine for a long time and has probably seen it all. Some people might see his approach as being too "old school", but in the end Dr. Burns will tell you when something is wrong and when you should worry, but won't get you worked up over anything minor.He and his staff is very caring and knowledgeable - I recently called, concerned over my new puppy. His technician asked several questions and relayed the info to Dr. Burns. Shortly thereafter, he called back and told me to keep an eye on the pup and bring her in if I notice any changes. I appreciated the fact he called back immediately but didn't get worked up.I wouldn't call his practice "cutting edge" but if it's honest experience you value, then Flower Valley may be the right clinic for you and your pet. Read Less