Petvacx has new owners and I decided to take my kitties there for checkups and their annual rabies vaccinations and I am so glad I did. I have used the services of two other vet practices in the are... Read More
Petvacx has new owners and I decided to take my kitties there for checkups and their annual rabies vaccinations and I am so glad I did. I have used the services of two other vet practices in the area and this was by far and in every way the best experience I have had.The entire staff seems happy to be there and that translates to excellent, friendly service. I was put on a brief hold when I called to make the appointment, but then I was offered the option of having her enter the information about my cats over the phone so there would be no delay for paperwork when we came in - less stress for me and my cats.At the office, instead of walking into a 1950's era, low-ceilinged dark place, I found a bright airy waiting area and with absolutely no animal odor, so pleasant! We were brought into the examining room and I knew immediately that it had been prepared for a kitty visit. A Feliway defuser had been plugged in and both my cats and I began to relax. My four-year old kitties are sisters but as different as night and day. Since her first kitten visits, the crazy one has not had a real exam. Other vets have been impressed with her growls and shrieks and with oven-mitted hands, they have simply popped the top on her carrier, given her a vaccination without removing her and called it a day. While the Feliway helped, it could not tame the wild beast in her, but despite her vocalizations, the technician wrapped her in a towel, burrito style, and then unwrapped different parts as the examination progressed; all the while, both she and Dr. Wiley spoke gently to her. She may never love this vet, but I certainly did.The other "easy" kitty has a chronic disease that requires a special diet and on-going meds. Dr. Wiley was able to answer all my questions about the medication protocol, questions that had gone unanswered for the last two years since she was diagnosed.So, here is the bottom line - in this trip to the vet, I found pleasant surroundings, happy, helpful people, and extremely knowledgeable professionals who treated my kitties and me with sensitivity, thoroughness and respect.I understand that this vet practice offers a lot of options for pet care. They have a mobile van to serve a wider community and they make house calls. Amazing! Read Less