My experience has been FAIR, until July 20, 2016, when we experienced a rather DISTURBING SIDE to Layhill Animal Hospital and the lead Vet. We have been taking our pet Cat to Layhill Animal Hospital f... Read More
My experience has been FAIR, until July 20, 2016, when we experienced a rather DISTURBING SIDE to Layhill Animal Hospital and the lead Vet. We have been taking our pet Cat to Layhill Animal Hospital for four years and on many occasions, I had the feeling that the Vet. and Layhill ANIMAL Hospital are more focused and interested in the MONEY ASPECT and not that of Customer Service. In my opinion, Layhill ANIMAL Hospital "puhes far much for customers to spend money at their Hospital and less on Prevention.
On July 20, 2016, I was SOCKED AND DISSATISFIED and Disappointed WITH Layhill Animal Hospital; when after examining our Cat and found to be healthy, Due to an episode of intermittent vomiting and limping, the Vet., and Layhill Animal Hospital, in my opinion Canived and extorted $522.00 from my Compliant wife who took our Cat for the above episodes and for the Annual Physical that the Cat was due to undertake. Though the Vet., Examined and Found that our cat had no dislocation or broke bones, and that nothing can be found to be wrong with our cat, the Vet., and Layhill Animal Hospital, in my opinion, decided to take advantage of my wife by capitalizing on her Vulnerability of our Cat's temporary condition at the time and engaged in FRIVOLOUS and UNNECESSARY PROCEDURES and ACTIONS and then CHARGED US A TOTAL OF $522.00, even though No treatment was Provided nor applied.
We are Currently in an ongoing Complaint that we Filed Against Layhill Animal Hospital and the Vet. The Vet would only Agree to Refund $100.00. That is a "Penny on the Dollar" out of the Extorted and Overcharged amount of $522.00 for which no treatment of any kind was Provided. In my opinion, this is "Business as usual in the same manner and means a Mafia or Con artist approaches their Business and ill-gotten money".
My opinion is that Con men and women know who and when to strike and my wife was a victim and our cat and my family has been victimized by Layhill Animal Hospital and the Vet., at our most Vulnerable time on July 20, 2016. In my opinion, we are not an exception, we are citizens who are willing to take on a Business that, in my opinion, carefully targets some Customer and Decidedly Operates on the Margins of Ethics, Integrity, and Compliance of the old and ever applicable Caveat or Guideline to Professionals such as the case is, "Do No Harm". In my opinion, This simple caveat or Guideline was not followed or followed up by Layhill Animal Hospital or the Vet, on July 20, 2016 Business Practice and BEHAVIOR THREEAFTER WITH REFERENCE TO THE EVENTS OF JULY 20, 2016. Read Less