Kindness Animal Hospital

I'm so thankful that I found this place!  They went out of the way to fit me in after finding out my dog was suffering and in its last moments of life.  Marcia (Office mgr.) met me at my car and gave me a much needed hug.  Went out of her way to show grieving stranger love and compassion.  Let me cry on her shoulder until I gathered my composer.   She carried Buddy into the office with employee David.  Marcia was there for me throughout the terrible news of the exam.  Dr. Zolkewicz was was humble and compassionate about this sad visit.  He was just as concerned about my well being also.  He put me at ease about this sad decision.  As busy as they were Marcia kept on checking in on me bringing me water and tissues.   The staff here was a God send during this difficult time. God Bless each and everyone of you, I will forever be thankful for your acts of love and compassion! Read Less

The folks at Kindness are justthat-kind.  Always get great care and advice there. Appointments are easy to make andthey run on time.  All the doctors and vet techs are professional and treat pets with great care. Read Less

While I have not physically had my puppy seen here yet,  this review is based on a call inquiring about their services. I spoke with Brandon who was very personable, informative, and professional. He answered all of my questions about their scheduling process and purchasing food for my new puppy. My sincerest thanks to him for being  polite and answering some of my (pretty obvious) questions and genuinely making me feel welcome as a customer. I've checked out a few places in the area but not many made me feel as welcome and confident in a business as Brandon was able to over the phone. Will be in soon! Read Less

One of the worst places I've ever gone to for vet-related services. 1. They lack follow-through and say they are going to do something, when in fact, they don't. You have to call them several times to actually have something done. 2. The vets themselves are a waste of time. They barely examine your pet, and are basically implementing care that MD's provide (i.e., 2 minutes maximum per client). 3. They don't even carry basic meds that most other vets carry. They offer to write a written prescription for you, but that's about it. All in all, this place is a waste of time. I would avoid at all costs. Read Less

I would like to commend Dr. Jeff Zolkiewicz DVM, and the staff at Kindness Animal Hospital for their patience and thoroughness, getting my dog, Aero, ready for an international flight. They were exact, understood the tedious process and reams of documents necessary for exit from this country and entrance into Ireland. The entire process went very smoothly and Aero arrived without a hitch to her new home! I would definitely recommend Kindness if you are flying your animal, even if they are not your regular vet. I cannot emphasize enough how important it is, to have a vet that is familiar and successful with the process. Read Less

Heartless non caring greedy crooks. This is the most badly named business ive ever heard of.There are geese that live across the street from this vet. they cross University Blvd 6 lanes of traffic, close to Georgia Avenue every day. Today I saw one get clipped by a car just ahead of me right in front of this so called get clinic. he was still walking but limping badly and in obvoius pain. i stopped my car in the turning lane and atopped oncoming rushimg traffic to avoid killing this adorable creature. I calmly and frimly walked up to the goose annd picked him up gently supporting his wings but pinning them to his side sonhe would not flutter and do further harm.  he didn't resist and didn't try to bite me and was surprisingly calm.  It was like knew knew exactly what I was doing for him. I walked the 25 feet to the get entrance (how convenient was that!!) and was relieved to see that the vet was at the counter.  I told her what happened real quick. she  pointed at the door said "get that animal out of here I cannot touch wild animals."!!  I said what what am I supposed to do with it? "call Animal Control." She yelled. I said "you of that you call Animal Control" I set the goose on her Lobby floor and she started screaming something at me to get it out of there bit i was done with that heartless B**ch. I would never  come to this place and deal with this unkind filthy pig of a vet.PS...I call them crooks because when we got 2 kittens a couple years ago we of course went here first because we live a half mile away. They are the highest peiced vet clinic in the country. No joke. I have been to vets all my life and their rayes are by far the highest for simple stuff. I notice most of their business is thr first generation immigrants who are 90% of the population of the Wheaton area. We drive past this place on our way to our vet who is awesome and even makes house calls....CHEAPER than these crooks. Read Less

This practice is literally twice as expensive as my previous vet (who retired.)   I have only been for well-dog visits and I never leave with a bill less than $400.00    I liked Dr.Z,   Dr.Katz not so much..  They did miss doing a Lyme disease test on my dogs and I had to bring them back in.   Here is why I will never go back-----they won't even okay flea medications at Pet Meds, which is a lot more affordable.   Some lame excuse .....but of course I can buy the meds at their place of business at, you guessed it, twice the price.    NAUGHT Read Less

I had a nasty experience here. I had just moved to Maryland a few days before. A much larger dog of the friend who I was initially staying with when I first moved had bit my dog across the back and shook her. My dog had no puncture wounds but I could tell she was in pain as she had difficulty getting up and walking and appeared to have tears in her eyes. My college roommate is a vet and she recommended I take my dog in to be seen so I took her to this clinic because it was close by and my friend recommended it. The woman on the front desk threw a fit that I didn't bring my dog's vet records with me, which were somewhere in one of my packing boxes, she planted her hands on her hip and informed me that she would have to contact the state because I didn't provide proof of rabies vaccination, which was heard by an entire waiting room full of people. (My dog is chipped and she refused to contact my former vet's office - I informed her she should do whatever she was required to do but my dog needed to be seen). My dog was seen by the staff but they were quite skittish in their examination. Apparently, that area of Maryland is rife with rabid house pets. I never returned as I require a more customer-serviced-based demeanor to both front desk and professional staff. Read Less

I have gone to the clinic twice now and have had a good experiences so far. The staff is helpful and the Vets give you helpful explanations of what is going on during your visit. The bill can get a bit expensive but compared to the clinics around they are reasonably priced. I plan to make this my regular clinic! Read Less

The place is nice enough, but you get a bit of a feeling of having been fleeced when you walk out of there with a $260 bill for a dog yearly check-up. Not even any shots 🙁 The location is convenient for greater Wheaton and parking is easy. The staff is very helpful and reasonably quick. There are separate sections for dogs and cats. Read Less

I recently relocated to Wheaton and needed to find a vet. I have a 15 year old tuxedo cat that was diagnosed with chronic kidney failure in 2012. My cat was experiencing UTI symptoms so I needed to make an appointment quickly. I was able to bring her in the next day. My experience from the front desk to check-out was positive. My cat HATES the vet (like most) and the staff (Hector and Dr. Moore) treated her gently. I appreciate the time Dr. Moore spent with me on the phone when she described my cat's lab results. Overall, I am pleased with my experience at Kindness Animal Hospital. Read Less

they were so nice and kind to us when it was time to put our beloved fancy to sleep one year ago today! i couldn't be in the room with her and my family when it was time but they made sure i was okay!they even sent a card a few days later! thank you for your service! because of you, my dearly beloved fancy is at peace!Read Less

I love Doc Nancy. This is the second time she has come to one of my kittie's aid on a SUNDAY. Once it was EASTER SUNDAY. She is my hero. Her prices are fair, remember, she has to pay for all that stuff she uses on our pets ! I have been going there almost 23 yrs. Take your pet there. She is wonderful. Her staff is so friendly and caring. Read Less

Love this animal hospital. The staff is always so kind and courteous and accommodating. They really love animals and their clients. I have a big German Shepherd who gets nervous and in turn aggressive and they allow us to bring him in through the side entrance to avoid interaction with other animals. The entire vet staff is fantastic. They really work to solve the problem and perform only what is necessary to your animals' health. They are compassionate to your pets' ailments and care. They don't try to push unnecessary treatment plans and are willing to make arrangements to help you financially. Highly recommend this animal hospital for all of your pets' needs. Love the website too! -Sam [BOU] Read Less

After using Kindness from 1999 to 2007, I knew just where to take my pets when I moved back to the region last year. All three of my animals get excellent care, but the help I've had with my large senior dog has been exceptional. Read Less

Kindness Animal Hospital is the best small animal veterinary hospital ever ... and with all of our pets, the care has been great ! The newest addition to our family are three little toy poodle pups born to our Sweetie Pie. Dr. Neunzig gave us the best care, advice and support throughout the pregnancy, delivery and now in their puppy hood. The staff are aways friendly and helpful. We wouldn't think of recommending any other animal hospital in the DC area. Read Less

I am so happy I found Kindness Animal Hospital. I'm pretty picky about my pets and I want the best for them so I did my research. I found out they are up to date with the latest equipment, such as an ultrasound, which Dr. Z is very good at performing (other hospitals actually send patients to Kindness sometimes to get an ultrasound), and a laser that is the same as human athletes use, and the veterinarians and staff there are concerned about pain management and comfort of my dog. Every time I go in for my dog's yearly exam they ask me about the vaccines and do not do unnecessary vaccines. I feel like they do cost a little bit more but they are worth it because they do such a great job and I am 100% sure my pets are getting the very best care and I am comfortable with them. Read Less

Highly, highly recommend! When we moved upcounty, we tried a couple of different vets before going back to Kindness. Our cat had been treated well there for years before moving, and now he is back there getting excellent care. Well worth the 20 plus mile trip! Read Less

Everyone at Kindness is a real professional. The doctors are top notch, the techs embody kindness, and somehow the front desk staff are always able to address your needs with attention and accuracy even though there are always a few other things demanding their attention. Today's visit was particularly great, with Dr. H and the tech (I'm sorry I didn't get her name) helping my nervous dog transform from a shivering bag of nerves to a dog that actually laid down and closed her eyes for bit. Kindness is the best! Read Less

It's so very wonderful to be able to go to a first class animal hospital and have the vet listen to what you are saying and actually hear you and then validate your concerns and feelings. That is in addition to giving so much help to your family fur member. I cannot say enough about the care that Kindness has given to both my dogs over many years. I cannot say enough about all the doctors and the staff members. Thanks, particularly to Dr. Katz and Dr. Hoffeld who have treated Gilli, the Fearful Dog that Could, with such understanding and "kindness" and great vet care. He has and is, continually, benefiting for your marvelous care and compassion. Read Less

Kindness is the best! I've only tried one other and they were very cold. When my "Butter" died Dr. Katz was very kind and he even sent us a sympathy card! I've had three cats since then and all of them have been and are Kindness patients. Every one at Kindness is a gem and I hope you stay in business for many years to come! Read Less

I took my cat Esmi, to this vet when she was throwing up and very very ill. The service was great, they were kind and very gentle with Esmi. She left very happy and now she loves to go to the vet.! The cost was a bit much, about 500, but the service was totally worth the cost, definitely.Read Less

I was in there Tuesday which prompted my review. I can't say enough good things about this animal hospital. I moved here about a year ago from Frederick, MD and was looking for a closer vet for my 2 cats and 2 dogs. With this many pets, we have a pretty close relationship with the vet!! So our vet in Frederick recommended Kindness and I'm glad they did. I have seen the owner, Dr. Zolkewicz and Dr. Moore and Dr. Hoffield and I like them all. Dr. Z (as he is known as) is able to strike that balance of being fun and also professional at the same time. I always know he cares about my pets and wants the best for them. He performs ultrasound, is concerned about pain, and they have a laser there that has helped my arthritic lab immensely!! No drugs and his pain is less and he is more mobile. When I call there, I get a call back within the same day. I find the prices at Kindness to be extremely reasonable- I'm getting a lot for my dollar!! My pets seem to like the staff there and I have absolutely no complaints about the place. Read Less

To the wonderful people at Kindness: thank you so much for the awesome care you've provided to our Java since we started coming to your business in 2009. We've been blessed to have Java in our lives for so long, and the laser treatments that we started in summer of 2013 through January 2014 gave us precious extra time with her. Since she passed last week at 17 we are sad, but we have tremendous memories. We can't thank you enough for the care and support you've given us, particularly in the past year. Lisa and Scott Read Less

I have never written a review before but I was scrolling through something else and it led me here. This is the animal hospital I bring my pets to and I wouldn't bring them anywhere else. First of all, the front desk staff is nice, they are easy to talk to, and they are professional. The nurse that brings my dog into the room is fun and you can tell that all of them really like pets. There are several doctors here and my 2 favorites are Dr. Zolk and Dr. Moore, although I've seen them all and had good experiences with them all. Dr. Zolk has seen me through my share of crazy problems with my dog and he is always professional and caring. He diagnoses the problem, talks to me, and takes time to answer questions. I have never felt he was just looking for my dollar. He truly cares about the animals. He is up to date on the latest and doesn't recommend things that aren't needed- he has a reason for recommending the things he does. My cat is mainly seen by Dr. Moore and she is also kind and knowledgable. I once saw a pet rushed in on emergency (had been hit by a car out front) and the staff immediately brought the pet in and worked on it, without even knowing the owner. I think the prices they have are reasonable if you consider what you are getting- a kind veterinarian who knows what he is talking about, pain control when needed, and excellent service! Read Less

Dr. Daphne brought us to Kindness and she truly provided a great vet experience but somewhere along the way we were traded to Erika Hoffeld. That is when everything started spiraling downwards. Things progressively got worst with regards to service. We showed up on time for our appointment and on average would have to wait 45 minutes before we were attended. Our latest visit, the administrative staff paged her 3 times over 25 minutes. At the 26th minute I offered to get her myself. Once she showed up I didnt even get an apology for her tardiness. Service now, when it is provided, is par, nothing to 'write home' about. The cost of the visit is ~300/dog ! So if you are lucky enough to get one of the good vets, you should be ok, but I would recommend you steer clear of Hoffeld. Read Less

Marc Katz, veterinarian at Kindness Animal Hospital, was disciplined by the Maryland State Board of Veterinary Medical Examiners for violating the state practice act by leaving an unlicensed, unsupervised person alone who administered an insulin injection to my cat. He used the wrong syringe, causing a massive insulin overdose, nearly killing my cat and causing permanent brain damage. The disciplinary action is a legal public record document issued by an agency of the Maryland State government. I can provide this document upon request and it is available on the web. I believe that these people are INEXCUSABLY careless with their patients lives. Don't let your pet be their next victim. Read Less

When I made arrangements for a ""medical board"" at this place, I expected my cat would receive competent care. Instead, they left him with the son of one of the vets -- who is NOT a licensed vet technician and was there without any supervision. This individual used the wrong syringe to give my cat insulin, resulting in a massive overdose. My cat was permanently, devastatingly brain damaged. The State Board found the owner, Marc Katz, in violation of the practice act. THESE PEOPLE WERE WORSE THAN CARELESS WITH THE LIFE OF MY PET. Thanks to them, his brain was basically destroyed. Never trust these people. I would not send my worst enemy to this place. I wish them on NO ONE and believe the lives of their patients are at risk. Read Less

""Kindness Animal Hospital's veterinarian-owner, Marc Katz, was found in Violation of the Veterinary Practice Act by the Maryland State Board of Veterinary Medical Examiners in a case involving my cat, Toonces. THIS IS A MATTER OF PUBLIC RECORD, Maryland Docket 05-005. He was fined, placed on probation, and had his license suspended (although the suspension was ""stayed""). Dr. Katz left my cat in the care of his son -- instead of a licensed veterinary technician. His son used the wrong syringe to give my cat his insulin (according to their own admissions) and subsequently my cat was found hypoglycemic and having massive seizures -- classic symptoms of an insulin overdose! They never even called me to tell me what was going on -- instead, they dropped Toonces off at another hospital and left a note saying if my cat died they would come back to pick up his dead body the next day! In my opinion, they are dishonest, negligent, and incompetent. My cat was dramatically brain damaged when he left there, and never EVER recovered -- his injuries cost me thousands of dollars, but more importantly heartbreak and pain having to watch my poor Toonces live with this severe brain damage. If you love your pets, I beg you not to take them here!"" Read Less

Kindness and especially Dr. Marc Katz have been treating all my animals for 8 years. Dr. Katz saved my dying dog when he was in a diabetic coma. He has taken excellent care of all my pets and I cannot recomend him highly enough. I recently saw a negative comment with someone dissatisfied with the service. The only possible thing I can imagine anyone complaining about are the fees. People accustomed to cut rate pet care might be annoyed at the fees at Kindness but this hospital is truly an example of ""you get what you pay for"". Kindness has a special accrediation for excellence awarded to only 14% of all animal hospitals in the country. When I have run in the front door with an emergency situation the staff spring into action that I have never seen anywhere except on TV shows. All the staff are highly trained and completely professional. All of the vets are excellent but Dr. Katz in particular is outstanding in the care he gives. I can only hope that anyone who may place a negative comment on this side about either Dr. Katz or Kindness Hospital will take the time to read my review. Read Less