DR JACK CURTIN GAVE MY DOG A RABIES VACCINE WITHOUT ASKING IF MY DOG IS VACCINATED. ***MY DOG WAS THERE FOR A HEARTWORM TEST ONLY!!!!!!*** My dog just got a 3 year rabies vaccination at a vetco about 2 months ago and he is now double vaccinated WITH A 3 YEAR VACCINE. Dogs dont always show symptoms right away and there could be significant long term damage. Dr Curtin does not know what he's doing anymore and the women at the desk are beyond rude, (purposely tried to provoke me after it happened) and horrible at customer service. They had 0 sympathy and said it will cause no damage, they said "even if you vaccinated him multiple days in a row it will cause no damage"...which is wrong--who knows long term what could happen and who vaccinates a dog without asking my permission???? Then they tried to cover it up by saying they asked if he had been vaccinated which is not what happened-they tried to blatantly lie and turn the story around. I was very specific when booking the appointment that my dog was coming in for HW test only. My fiancé also knows to ask me if anything else was ever being done. DR CURTIN DID THE HW TEST THEN JABBED MY DOG WITH THE RABIES NEEDLE--NO QUESTIONS ASKED!!!!!!! DR C STUCK THE NEEDLE INTO MY DOG AND IMMEDIATELY MY FIANCE SAID..."WAIT!!!! WHAT IS THAT?" AND DR CURTIN PRESSED THE PLUNGER INJECTING MY DOG WITH THE VACCINE THEN ANSWERED "ITS A RABIES VACCINE--HES DUE FOR IT." I'm done with this place. The girls at the desk had absolutely no remorse and would not hear or care about anything I had to say and acted like i was wrong for being upset....They just kept repeating, "Doctor Curtin is a good doctor and don't worry we won't charge you for the vaccine"--My concern is my dog could get sick because of this which of course they said he won't. They kicked my fiance out of the office and Dr. Curtin DIDNT EVEN COME OUT TO APOLOGIZE Doctor curtin sat in the back room and did NOTHING!!! Because he knows he was wrong!!!! They do not care, at all. I am beyond livid and sick about this. I am working on getting my dog detoxed now and buying several products due to Dr Curtain's mistake and incompetent staff. Would give negative stars if that was possible. Read Less

I hope every person reads this review and takes it to heart prior to bringing their animal to Abington Animal Hospital. It has been over 24 hours and I am still in a state of shock of how deplorable my experience was yesterday. My dog is a rescue that has been a patient of theirs for several years. He periodically needs to be sedated to be groomed and have his nails clipped, as groomers are not able to manage his rescue behaviors. In all my time as a client of Abington Animal Hospital, I had never been asked to bring my dog in the middle of the day for a sedated groom—it had previously been explained to me that sedated grooms were done by dropping dogs off between 9-10am and waiting for a phone call later in the day to pick up said animal. However, I did not question this as I assumed practices were being modified because of COVID. I later learned that this was a failing on the receptionist’s end, as the doctor was perplexed why his “examination visit” was for a sedated groom. I arrived at Abington Animal Hospital with my rescue dog around ten minutes ahead of his appointment. He has been a patient of Abington Animal Hospital for several years and has utilized their sedation service to be shaved down and have his nails clipped since he is not able to have those services completed at a grooming salon (traumatized rescue dog). Due to COVID, all clients had to sign in outside of the building through a window, which delayed our 3:45 appointment fifteen minutes. We were instructed to wait in my car until they were ready for him. Around 4pm, a vet tech ushered him and I into the building and brought us into an examination room. I placed him on the examination table for around 15-20 seconds before Dr. Allan-Motamed (VT License #4664) entered the examination room and scolded me, telling me to remove him from the table. She reviewed my dog’s chart and expressed confusion why his sedated groom was scheduled as an examination visit. I told her that I simply was given the most immediate time available for him to be seen (she should be asking her colleagues those questions). She did not acknowledge my response and began retrieving vials, which I presumed were sedatives that were to be injected. She asked about my dog’s behavior being defensive (which I was confused by seeing this hospital has seen my dog for years, has his chart, and I had already expressed that he was a rescue). While she was asking this, I was asked to guide my dog to be weighed. Despite the scale fluctuating the entire time he was on the scale, the doctor quickly concluded his weight, even though there was upwards of a five-pound differential in the weights displayed while my dog was on the scale. Dr. Allan-Motamed excused herself at this time for approximately ten minutes. During this time, my dog became panicked by the sound of another dog being worked on while the doctor excused herself. I noted that the examination rooms did not have full walls between each room (I stepped backwards three steps and could see the dog in the next room, panicked). This is a violation of client confidentiality, as I overheard personal information about the dog in the next room. That also means that any person in the other examination rooms could hear personal health or identifying information of myself or my dog without my consent. After ten minutes, the doctor returned and asked if I could hold my dog by the face so she could inject the sedative. I told her that he is a traumatized rescue dog and may become reactive if she was to do that. The vet originally intended to give my dog an injected sedative but opted at the last moment to use an inhalant anesthesia, which she discussed with a colleague saying that it was “because it was free” (meaning available). I agreed to the inhalant sedative, I handed my dog to the vet, and was told that I would be called once he was done with the procedure. I left at approximately 4:25. Approximately 25 minutes later (I will go into detail on this below) at 4:50, I was called, and my partner and I went to retrieve our dog. When we saw him, my dog was shaking, crying, and whimpering incessantly. In my four years of owning him, I have never seen him this hysterical. The doctor said that he was still feeling the sedative and that his anxiety/fear will die down within a few hours (it has been two days and the effects of this visit are still very prominent). As I held him, rather than licking my face as he always does (he has had severe separation anxiety since being rescued and I am “his person”), he was continuing to cry, whimper, and shake. He was restless on my lap and seemed to want to leave my arms (which I have never experienced in my four years owning him). While my partner paid for the services rendered, my dog continued to be panicked. Despite seeing my dog in a state of duress and my attempts of consoling him, a receptionist rudely demanded that my dog and I leave the building, which we complied with, despite being one of three non-employees inside the waiting area (one of the other two being my partner). This gray-haired receptionist has shown contempt during most interactions I have had with her and I have resorted to hanging up when I hear her voice when I call the hospital due to her incredulous treatment of some clients. Once my partner returned to the car with the invoice of services, I noticed that they had charged us for a “shave down entire pet” followed by “partial shave down.” I went to the receptionist and pointed out the error and was able to have the full shave down cost refunded (though the funds have yet to be returned to my bank account). I further reviewed the invoice and saw that I was charged for an examination, which was unethical to charge me seeing as the doctor herself questioned multiple times why this was an examination visit and not a sedated groom. I was in the examination room when the doctor took my dog from the room to where the sedated grooms occurred, so I can confirm that there was no examination completed (I was charged $57 for this service that was not rendered). If there was an examination completed while I was not present (which seems impossible since he was taken to be sedated combined with the timeline concerns I will detail below), I was provided no printout of information learned from the exam nor a verbal explanation of what the examination consisted of. The bill further stated a “claro 1 tube,” which is an ear solution. I was never asked whether I wanted this product provided to my dog and was charged $30, with tax, for it. This resulted in the hospital charging me $90 for services not provided or not requested. On the topic of timeline, if you were to follow the times throughout the above narrative, you will see that I gave my dog to the vet at 4:25pm and I was called at 4:45pm to come back in to get my dog. This means that the vet transported, sedated, did a grooming of my dog’s face, bottom half, genitalia, legs and paws while also clipping his nails within 20 minutes (presumably less, as I doubt the vet tech had my number on speed dial to call the same minute the procedure was complete). I find it impossible for that much work to be done in such a short period of time unless the quality of work was abysmal (spoiler alert). Also, the sedative needed to put a dog down would not have been fully effective in that short period of time so my dog was retraumatized by being aware of the vet cutting several of his quicks. The quality of service and time spent on my dog was embarrassing. The vet was charged with doing his lower half and face and yet there are parts of face fur on his snout that went uncut that make him look ridiculous. He whimpers when he walks and must stop and sit several times when he walks to his crate and you can see that the quick on several of his paws have been cut. He licks at several of his paws incessantly, as to try and soothe him. He now tucks his paws under his body whenever he lays down. He whimpers randomly when he walks and he is now unable to jump down from low laying surfaces when he was able to jump from much higher distances before this visit. It is abundantly clear that this vet and the animal hospital chose expediency over the care of their patients due to being embarrassingly behind on their appointments. There was a half dozen line queue when I arrived, with the line almost doubled when I left. They were able to apply an inhalant anesthesia, have it take affect, do a half body groom, trip his paws and nails in 20 minutes? WORSE THAN ANYTHING ELSE IS THIS: today was my dog’s rescue day. I got him four years ago and he and I had the most loving and caring bond for each other. I was his person and he was my baby. Since he returned from the vet, he runs from me whenever I come near him or attempt to engage him in any type of play. This experience has stolen the love that my dog of four years has for me. On the day that he came into my life and made me the happiest person in the world. It is clear that my dog was not fully sedated when the vet worked on him and since I was the one who handed him off to the vet, he now associates me with this traumatic moment. This dog had to go through having his nails clipped and several of the quicks being cut while being pseudo aware of what was happening. Imagine being groggy while getting a manicure and living through several of your fingertips being cut off. That is what my dog went through due to the irresponsibility of this hospital. There is no words that can be said or acts that could be done to rectify how much pain you’ve put me and my dog through. I truly hope that you go out of business for destroying the loving connection I have with my dog that has gotten me through the hardest moments in my life. I implore you to not become a patient of this practice and to change your vet provider if you currently use this hospital. This experience was so bad that I will be reporting the hospital to the Veterinary Hospital Association and the Better Business Bureau. I have never written a review of any consumer product or establishment in my life but I truly hope that each word of this review burns a hole into the foundation of this abomination of an animal hospital. Read Less