So I came here because my cat had a leaky eye and mucousy sneezes and coughing fits. She's had these symptoms since I found her (at that time) a year previous with eye infections and a respiratory inf... Read More
So I came here because my cat had a leaky eye and mucousy sneezes and coughing fits. She's had these symptoms since I found her (at that time) a year previous with eye infections and a respiratory infection which I had treated. Nothing had changed in her life, but the symptoms definitely worsened with weather changes into winter, and I finally had money to take her to the vet. So I get there, and it REEKS of animal pee inside the office. Nobody was at the front desk. About 10 minutes go by and I get up and start yelling "HELLO?" until finally a woman hobbles out, very stern-faced, totally unsympathetic and insensitive to my time constraints and their commitment to my appointment. They set me up in a room 30 minutes after my arrival and appointment time, and it took about another 10-15 to finally be seen by the guy, Katz. I was the only person in there when I arrived.He is very old and had a severely infected or damaged fingernail. Whenever a health practitioner has visible health concerns they do not acknowledge or address, it makes me wonder about their credibility right away. He comes in, examines my cat, and then declares to me that I need to change her food, and that's what the problem is. That I need to feed her raw chicken with tums and her symptoms will disappear. He had prepared folders with packets of information on changing cats diets, and that's the only thing I received aside from the eye medication. He then tells me her leaky eye is conjunctivitis (even though there was no colored discharge and no redness or swelling and her eye has been leaky since she was 4 weeks old and had already been treated for eye infections). Upon showing me how to apply the medication, he poked my cat in the eye with the tube and missed applying the medication to my cats eye, and the medicine dropped onto the floor, and he still thought he properly applied it. I've applied medicine to my cat's eyes before. During this whole process, I was questioning his assumptions and asking him to validate them for me with some information. He gave me weird war stories and VERY CRUDELY compared cat bodily functions to political statements shitting on George HW Bush. I mean, I'm with the guy on those statements, but what does that have to do with explaining to me why my cat sneezing mucous has to do with the food she's eating? Does he even know anything about cats? Mind you, I feed my cats varying flavors of Natural Balance (chewy.com/cat/natural-ba…) and have consistently their entire lives. And while there is total credibility to feeding cats raw diets, the problems I went there for were not addressed at all and Katz did not give me the information I needed. On the off chance I may have been wrong, I used the eye medication as I was supposed to. It didn't do anything; almost a year later, she still has a leaky eye. I think my cat might just have a leaky eye. My cats didn't want to eat raw chicken. I tried. They love their food. Natural Balance is a high-rated food that I've looked into extensively. It's better than Iams, which every vet seems to readily suggest. So I kept that the way it was. The visit cost me $145 and did absolutely nothing but waste my time and money. The woman at the front desk was weird and rude.10/10 do not recommend. South Amherst Vet clinic seemed pretty great when I took my friend's cats there. Read Less